6521 results found

1. Wacom tablet settings nonfunctional

   Wacom tablet setting for InDesign CC 2019 won't show or function in the active application. The touch ring and radial menu setting do not show up. The default settings appear instead. The screen grabs demonstrate how the touch ring behaves with the four default functions; autoscroll/Zoom, Cycle Layers, Brush Size and Canvas Rotation.

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2. Read only randomly occurs when saving

   InDesign CC randomly goes into read only mode when we go to File>Save. Our only option at that point is to go to Save As and rename the file. This is clunky, scary, and should not be happening. We have new iMacs with Mojave OS.

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3. Custom Crop Mark - .mrk file InDesign CC 2018,2019 dosn't work

   Custom Crop Marks - I used CS3, CS6, CC 2017 and my file with custom crop marks was worked. Now in CC 2018 and CC 2019 isn't. I see PAGEMARKS DEFINITION FILE ERROR
   Why?

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   1 comment  ·  Print/Packaging  ·  Delete…  ·  Admin →
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4. typekit fonts missing but return when InDesign is restarted twice

   1. InDesign CC 13.1 x64

   2. This bug happens every time I open an InDesign file that has a typekit font (any typekit font)

   3. The typekit font will show as active in my Creative Cloud assets panel. The expected result would be for the file to open with the fonts synced.

   4. Actual result: InDesign tells me that the fonts are not synced. The only way to fix it is to close and open the entire program twice.
      The third time the file is opened in the program, InDesign will show that the fonts are synced.

   8 votes

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   1 comment  ·  Text/Story/Table  ·  Delete…  ·  Admin →
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5. Page Margins Bug

   I am having a bug/issue with margins. In the page setup and the properties dialogues the measurements are showing as the defaults, but clearly they have been changed as noted in the attached file. This file was created in an earlier version of INDD.

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   2 comments  ·  Adjust Layout  ·  Delete…  ·  Admin →
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   Resolved For User  ·  AdminRavi Kiran (Senior Lead Quality Engineer, Adobe InDesign) responded

   The Document Setup shows the Margins of the document when it was created or margins that will be assigned to any new pages you add to the document. However, you can override margins of individual pages by using the Margins and Columns dialog. And this is what has been done for the Page – the Top and Outside margins have been set to 25mm and 45mm respectively (changed from their default setting of 12.7mm).
   Hope this helps.

   Adobe InDesign team

6. Keyboard shortcuts don't work if only one file is open.

   When I have just one file open in Indesign, the keyboard shortcuts don't work. Open another file, they start working again. Or, wait long enough, then they start working with just one file open. All keyboard shortcuts, not just some.

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7. Clicking on image doesn't show it in the Links panel

   Clicking on an image within a frame doesn't show it in the Links panel, so I have to scroll through the list of links to find the image - This sometimes works, sometimes does not.

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   2 comments  ·  Graphics/Images/Assets  ·  Delete…  ·  Admin →
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8. No Hyphenation in CC 2019 (ver. 14)

   Hi there – it seems that the CC 2019 (v. 14) can't Hyphenate. I use – without luck – the checkbox in the Control Panel. Have I missed a secret Button?

   Mac Book Pro - Mac OS Sierra - ver. English International -

   3 votes

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   3 comments  ·  UI/UI Scaling  ·  Delete…  ·  Admin →
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9. Background Tasks Palette too wide

   The Background Tasks Palette is too wide compared to other palettes in the UI (MacOS).
   I dock several palettes together to save real estate on my monitor. When I focus on most palettes, the width is 240 pixels, but the Background Tasks palette can't be made narrower than 400 pixels – a 66% increase! If there was a reason to have this palette be so wide I'd understand the limitation, but most of the relevant information in that palette would easily fit within the 240 width.

   7 votes

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10. Unable to launch Adobe InDesign as you do not have sufficient permissions to access the preferences folders.

    I can't even open InDesign anymore, I keep getting an error message that says "Unable to launch Adobe InDesign as you do not have sufficient permissions to access the preferences folders. Ensure that you have appropriate permissions and then restart Adobe InDesign." I've changed permissions on every folder and file to "Read & Write" that I thought would help make it work but nothing is working. I was trying to open the latest version of ID, even undownloaded and tried using CC 2017 to no avail. I need this fixed ASAP.

    MacBook Pro (15-inch, 2017)
    MacOS High Sierra Version 10.13.3

    Please let me know what other information you need.

    I can't even open InDesign anymore, I keep getting an error message that says "Unable to launch Adobe InDesign as you do not have sufficient permissions to access the preferences folders. Ensure that you have appropriate permissions and then restart Adobe InDesign." I've changed permissions on every folder and file to "Read & Write" that I thought would help make it work but nothing is working. I was trying to open the latest version of ID, even undownloaded and tried using CC 2017 to no avail. I need this fixed ASAP.

    MacBook Pro (15-inch, 2017)
    MacOS High Sierra Version 10.13.3

    … more

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    22 votes

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    37 comments  ·  Crash/Freeze/Hang  ·  Delete…  ·  Admin →
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    FIXED  ·  AdminRavi Kiran (Senior Lead Quality Engineer, Adobe InDesign) responded

    This issue has been resolved in the latest InDesign version 15.1

    —
    Adobe InDesign team

11. Anchored Textframes with Auto adjusting height within a Textfreame

    1. CC 2018 – 13.1 (Can't update to CC 2019 right now because of Plugins)
    3. Create a big "master" Text frame
    4. Create 2 more text frames that auto adjust in height and fill them with lorem ipsum or any text.
    5. Paste those two text frames into the first created "master" Text frame
    6. Change the Text in the first Text frame (Add some empty lines or remove text) and see InDesign fail to update.
    7. Expected result: Should be pretty obvious... InDesign should not fail to update the current view.
    8. Actual Result: All Textframes are misaligned because InDesign does not update correctly – If you dare to move the "master" text frame now it gets even stranger. - The only way to update it to the correct look is to force InDesign to update the text frame by changing something like space after in the "master" text frame. (See video and Screenshot attached)
    9. See attachment
    10. Usecase: for Example DatabasePublishing inline publication - where every here shown "Textframe" would be a product within a Page – But it is impossible to work like this! – I could be wrong but i have a feeling that this is happening since the disapearing Tablehead bug got fixed (unconfirmed...) i don't have the option to test it in an older or newer version - but we never had this issue before.

    1. CC 2018 – 13.1 (Can't update to CC 2019 right now because of Plugins)
    2. Create a big "master" Text frame
    3. Create 2 more text frames that auto adjust in height and fill them with lorem ipsum or any text.
    4. Paste those two text frames into the first created "master" Text frame
    5. Change the Text in the first Text frame (Add some empty lines or remove text) and see InDesign fail to update.
    6. Expected result: Should be pretty obvious... InDesign should not fail to update the current view.
    7. Actual Result: All Textframes are misaligned because InDesign does not update correctly – If… more

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    3 votes

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12. InDesign files from CC to CS6 - hypenation won't work anymore

    In advance:
    - Our external writers send us InDesign CC files (idml and indd)
    - We open and save them in InDesign CS6
    - Our customers use InDesign CS6

    1. Version:
       InDesign CS6 8.0
       InDesign CC from 12.0 to 14.0.2 (others not tested)

    2. Steps:
       Since when: between 10 and 17. April 2019 (last time it worked on 10. April 2019)

    2.a Open InDesign CC (any version, i tested 12.0, 13.1, 14.0.1 and 14.0.2)
    2.b Save a file with activated hypenation (either indd or idml, both tested)
    2.c Open either one of 2.b. in CS6

    1. Expected result:
       Hypenation works as usual in CS6. Text fits frames.

    2. Actual result:

    3. Hypenation doesn't work in CS6 which resluts in text frames having overflow

    4. Test files and information:
       Already tested:

    5. de- and reactivating hypenation in CS6

    6. checking for "no break" option

    7. checking every used paragraph- and character-format

    8. checking user dictionary options

    9. checking language options

    10. checking autocorrection options

    11. saved the file as idml and indd in CC 12.0, 13.1, 14.0.1, 14.0.2 and then opened it in CS6

    12. contacted support

    In advance:
    - Our external writers send us InDesign CC files (idml and indd)
    - We open and save them in InDesign CS6
    - Our customers use InDesign CS6

    1. Version:
       InDesign CS6 8.0
       InDesign CC from 12.0 to 14.0.2 (others not tested)

    2. Steps:
       Since when: between 10 and 17. April 2019 (last time it worked on 10. April 2019)

    2.a Open InDesign CC (any version, i tested 12.0, 13.1, 14.0.1 and 14.0.2)
    2.b Save a file with activated hypenation (either indd or idml, both tested)
    2.c Open either one of 2.b. in CS6

    1. Expected result:
       Hypenation works as usual in… more

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13. Export Tagging: ‘i’ character in class name exports as blank space

    I just did the 2018 update, so I think it's the most recent version: 13.0 x64

    I have a document template that contains many character and paragraph styles with export CSS tags that contain the lowercase ‘i’ in them. This character is being exported as a blank space, which completely breaks the CSS, like this:
    should be: <p class="bright"></p>
    getting: <p class="br ght"></p>

    This problem was easily replicated in a fresh new document, so it’s something with InDesign, rather than my template file.

    This workflow involves complex style mapping through to CSS classes. Because so many of the classes contain the character 'i', this problem has brought the workflow to a dead halt.

    I just did the 2018 update, so I think it's the most recent version: 13.0 x64

    I have a document template that contains many character and paragraph styles with export CSS tags that contain the lowercase ‘i’ in them. This character is being exported as a blank space, which completely breaks the CSS, like this:
    should be: <p class="bright"></p>
    getting: <p class="br ght"></p>

    This problem was easily replicated in a fresh new document, so it’s something with InDesign, rather than my template file.

    This workflow involves complex style mapping through to CSS classes. Because so many of the classes contain… more

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    24 comments  ·  ePub/HTML/Publish Online  ·  Delete…  ·  Admin →
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    Under Review  ·  AdminRavi Kiran (Senior Lead Quality Engineer, Adobe InDesign) responded

    We are reviewing this issue.

    —
    InDesign team

14. Importing Microsoft Word files doc. and .docx

    Creative Cloud and Office 364 is up-to-date (although this issue happened before the upgrade so it has something to do with the import filter for .docx files into InDesign [this is the first occasion]).

    While importing a .docx file, revisions from the word file appeared in the layout text. I noticed as I started to typeset. Scary.

    Checked the Word file, upon Select All, references in the text were highlighted in a darker gray. There was no extra text appearing and revisions were all approved and accepted.

    Word file was saved as a .dotx file and imported, the mysteriously embedded text appeared the layout.

    When the file was saved as .doc and reimported into InDesign the text disappeared?

    Imported the word .docx file into Quark and no mysterious text either.

    This was the first occasion, but it is has made me quite wary. Please advise if this has occurred with any other users.

    Creative Cloud and Office 364 is up-to-date (although this issue happened before the upgrade so it has something to do with the import filter for .docx files into InDesign [this is the first occasion]).

    While importing a .docx file, revisions from the word file appeared in the layout text. I noticed as I started to typeset. Scary.

    Checked the Word file, upon Select All, references in the text were highlighted in a darker gray. There was no extra text appearing and revisions were all approved and accepted.

    Word file was saved as a .dotx file and imported, the mysteriously embedded… more

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15. Mp4 not work at "Place from URL" Option

    I have place mp4 files from "Place from URL" option in the document and its place nicely when I have prepared epub and publish online then doc display empty page after discussion with adobe they told me that mp4 not compatible, so i have to convert video in FLV extension then it will work, which is impossible for me. MP4 is most useful extension and Adobe need to solve this and make mp4 compatible for it.

    Keep in Mind when we place from "Place from URL" Not direct placing of MP4 file, "Place form URL" Option.

    Thanks!

    1 vote

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16. boxes in all control panels can not be activaded

    In every control panel (no matter where) text or values in the boxes can not be activated. To enter new values or text, I have to delete each letter individually, forwards or backwards. This is very annoying.
    When will this bug finally be fixed?

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17. AIGPU sniffer

    Hi I keep having two problems with CC. It seems that Every adobe product that I use opens AIGPU sniffer in ICONS of "last used". Kind of annoying to see that on my OS toolbar all the time.

    Second problem is a spacebar hand problem - even I have seen some solutions it seems it is always something different that interrupts this feature - this is crucial tool to use.

    Both of those bugs I noticed right after I downloaded another update for CC that I always do and I expect to have some bugs on the start - got used to it. But most of the time they are gone after few weeks after upgrade - this time it is months. Please get a new update.

    Hi I keep having two problems with CC. It seems that Every adobe product that I use opens AIGPU sniffer in ICONS of "last used". Kind of annoying to see that on my OS toolbar all the time.

    Second problem is a spacebar hand problem - even I have seen some solutions it seems it is always something different that interrupts this feature - this is crucial tool to use.

    Both of those bugs I noticed right after I downloaded another update for CC that I always do and I expect to have some bugs on the start - got… more

    2 votes

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18. content aware fit and EXIF information

    Content aware fit works fine with landscape oriented pictures. And with pictures saved from Photoshop, even if in portrait mode. But when I place a picture in portrait mode which has not been saved by Photoshop yet, there is a problem: Content aware fit seems to ignore the EXIF information in the picture, and treats the picture as landscape-oriented.
    
    I get the same problem when using portrait mode pictures in an ePub with flexible layout. So I think InDesign should read the information of a picture more accurate than it does now.
    Similar but on a different part of the program: InDesign doesn't read colorsync profiles in pictures when they are not saved through Photoshop first. I disapprove this laziness, since Photoshop is perfectly capable of reading the information.

    Content aware fit works fine with landscape oriented pictures. And with pictures saved from Photoshop, even if in portrait mode. But when I place a picture in portrait mode which has not been saved by Photoshop yet, there is a problem: Content aware fit seems to ignore the EXIF information in the picture, and treats the picture as landscape-oriented.
    
    I get the same problem when using portrait mode pictures in an ePub with flexible layout. So I think InDesign should read the information of a picture more accurate than it does now.
    Similar but on a different part of the… more

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    Closed: Fixed  ·  AdminRavi Kiran (Senior Lead Quality Engineer, Adobe InDesign) responded

    This is fixed in latest release of InDesign (15.0). Please try our latest release.

19. Cross reference formats

    Indesign 13.1, Windows
    When editing a cross reference format there is a button to insert special characters such as "opening simple quotation mark" and "closing simple quotation mark" which should look like ,this'. Instead, the resulting opening character is an asterisk (*) and the closing character is a plus (+) -> *this+

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20. layout anpassung für alle programme

    Diese Idee umfasst alle Programme . Ausgelagerte Werkzeuge auf dem Zeiten Bildschirm und die Kopfzeile das Programms in der Jeweiligen Farbe anpassen. Wenn man mit mehreren Programmen gleichzeitig arbeitet, dient dies zur besseren Übersicht und Zuordnung der jeweiligen ausgelagerten Fenster

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