My colleagues and I have been collaborating on an indesign document on a share drive. Whenever one of us has recently opened, made any changes, and then closed it - if the other person then opens it from their computer, it crashes InDesign and it cannot be "Force Closed" and also InDesign doesn't show up in the list of open applications within Mac OS Activity Monitor.

I'd post logs and screenshots, but (A) I don't know which logs or where to find them, and (B) our computers crashed hard after this, even preventing Electron and other apps from accessing the HD so we had to do a hard reset and lost our screenshots.

I have downloaded InDesign in June 2021. It is working really really very slow. Also making my computer too slow to work on.
I tried contacting your customer care through chat window of yours.
There the person says you have 4 gb ram that is why it is so. Also he send my the installation requirements where it says minimum 4 gb ram required.
I don't understand if it has to work so slow on 4 gb then why is it written only. Better say 64 gb required and no mention of 4gb to be made.
Is there any way this can be fixed ?

InDesign 2021, running on Mac OS 10.14.6, on a iMac (Retina 5K, 27-inch, 2019)

I recently "upgraded" my version of InDesign to the latest 2021 version. I thought, why not, new features, upgraded stability.

Or so I thought....

I started working on a document, a newsletter, that I retrieved from our archive as it is a quarterly magazine. I opened the file and proceeded to start working on it. Did a couple of pages and thought I'd better save it.

Command+s, message pops up saying this file is damaged and/or corrupt, save it as something else. Which I did, and so it came up with another warning saying, "this file is damaged and will be recovered".

Ok, so I saved a recovery file, tried to open that, then I got hit with a InDesign serious error warning and will be shut down.

Tried again a few times and went through the same process. So then I thought it may be the preferences, So I launched the application holding down shift+option+command and it seemed to work. I managed to actually save a document without any corruption. Great!

I thought I'd sorted it, now, tried to work on my document again and its doing the same thing.

Got sick of my time being wasted.

Uninstalled

Re-installed the previous InDesign and it seems to be fine now.

I installed the latest version as it boasted "upgraded stability" This is very much so, not the case.

Running InDesign 16.0.1 on Catalina. Mac workstation connected SMB to Windows server.

InDesign crashes shortly after working in a different program and returning to InDesign. Report the crash then try to reopen InDesign from doc icon (or CC). It crashes again. Report, reopen from doc icon (or CC, or in applications folder). Get error message that InDesign crashed trying to load the recovery file, can't locate the recovery file. In order to open InDesign I must click "no" to not try to recover the file.

I have reset preferences, created a new workspace (instead of using previous version's saved workspace), uninstalled and reinstalled several times.

Mostly returning to InDesign from Chrome – Version 87.0.4280.88 (Official Build) (x86_64). Or from Photoshop 22.1.

The recovery folder has 70 files from Oct.-Dec. 2020.

Attached are screenshots of the crash reports and the error message from InDesign. There was only one doc open and it was saved with a filename, there was no "untitled" file open.

InDesign crashes when doing the following:

1. Open or Create a document.
2. Enable split layout view
3. Create a text frame in each view
4. Fill one of the text frames with type
5. Cut some of the type into the other frame
6. Cut some more of the type from the filled frame
7. Copy the text in the other frame
8. Undo the cutting of the text
9. Re-cut the text
10. Paste the text into the other frame
11. CRASH

Video of the bug: https://youtu.be/ex7BsXfeSUA

This is present in both ID 15.X and ID 16.0 and crashes with documents created in both new and old versions of InDesign.

Hello,

I'm using InDesign 15.1.2 on a brand new Macbook Pro.

Several times a day InDesign crashes. It seems to happen most often when:
- my computer goes into sleep mode and I reawaken it

but it sometimes happens when:
- I copy text from a word document or email, and then try and paste it into a text frame within InDesign.

Sometimes it happens for no reason, when I am using another program.

I have spent a lot of time on the Adobe community page trying various solutions but nothing seems to have worked. I have 'problem reports' from the crash.

Can anybody direct me to somebody who I can work with to try and resolve the issue?

File Info box not displaying when trying to add metadata. CC2020 15.1.1, Mac OS Catalina 10.15.5, external Dell monitor. I have tried reopening and overwriting preference files then restart. I have tried deleting library cache for cc15 and then restart. I have disconnected external monitor and restarted. Only solution has been to reopen as cc2019 doc and add there, but some clients make additional changes in 2020 and send back so I still have same issue. I keep having to force quit to get program to restart each time I try and open file info.
I saw someone had issue in 2019, but no responses had been noted. Mine DOES work in 2019, but bugs in 2020, so I try not to use it.