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Adobe InDesign: Bugs

When filing a new bug, please provide:

  1. Version of Adobe InDesign, InCopy or InDesign Server
  2. Steps to reproduce the issues
  3. Expected result
  4. Actual result
  5. Test file, screenshot, video or GIF capturing the issue (optional)
If you are facing a crash in InDesign, please submit the crash report as well. How to Submit Crash Report
Join the InDesign Prerelease Program to try out the new features and the bug fixes that are available in beta builds.

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457 results found

  1. Index Entry Crash

    Working in InDesign CC 2018. Revising a single chapter of 1300+ page book. InDesign CC 2018 crashes every time I try to create a new index entry. I've installed the BugFxes for Mac, deleted preferences, restarted machine, etc. Trying to create new index entry crashes each chapter even when working in each chapter individually. InDesign CC 2017 did not have this problem. Any assistance or suggestions are appreciated.

    3 votes

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    To identify the cause of this issue, we had started our investigation with the aim to resolve it. You might have also received an email from us seeking more details to help in our investigation.

    We’ve concluded our investigation and came up with the finding: Either the issue is fixed in the latest release of InDesign or the issue was intermittent in nature at the time of its reporting and is not reproducible now.

    We recommend you to upgrade to the latest version of InDesign 2020.1.2(v15.1.2.226) as it is more robust and contains a lot of bug fixes.

    We seek your support in our continual effort to improve InDesign.

    Adobe InDesign Team

  2. Resize text box crashes InDesign

    Resizing a text box crashes InDesign CC 2018.

    I need a text box to be larger to (accommodate more text) and every method I've tried to enlarge it crashes InDesign.
    - Drag corner (any corner); crash.
    - Manually input larger width or height; crash.
    - Change text box properties to auto-size based on amount of text...add text; crash.

    I NEED to add text to this file TODAY.

    3 votes

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    CLOSED  ·  amaarora responded

    To identify the cause of this issue, we had started our investigation with the aim to resolve it. You might have also received email from us seeking more details to help in our investigation.

    We’ve concluded our investigation and came up with the finding : Either the issue is fixed in the latest release of InDesign or the issue was intermittent in nature at the time of its reporting and is not reproducible now.

    We recommend you to upgrade to the latest version of InDesign 2020 (if you’re not already on it). It contains a lot of stability fixes.

    If you still face this issue even after updating to the latest version of InDesign, please submit the crash report to us. (The guidelines to submit crash are available at (https://helpx.adobe.com/indesign/kb/submit-crash-reports.html)
    We seek your support in our continual effort to improve InDesign.


    Adobe InDesign Team

  3. 2018 crashes

    I am able to get to the point of "do you want to start automatic recovery..i'll hit yes and no...crashes right after that

    3 votes

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    CLOSED  ·  amaarora responded

    To identify the cause of this issue, we had started our investigation with the aim to resolve it. You might have also received email from us seeking more details to help in our investigation.

    We’ve concluded our investigation and came up with the finding : Either the issue is fixed in the latest release of InDesign or the issue was intermittent in nature at the time of its reporting and is not reproducible now.

    We recommend you to upgrade to the latest version of InDesign 2020 (if you’re not already on it). It contains a lot of stability fixes.

    If you still face this issue even after updating to the latest version of InDesign, please submit the crash report to us. (The guidelines to submit crash are available at (https://helpx.adobe.com/indesign/kb/submit-crash-reports.html)
    We seek your support in our continual effort to improve InDesign.


    Adobe InDesign Team

  4. Crashing

    Updated to High Sierra and Indesign 2017 is crashes on start up of large files?

    3 votes

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  5. InDesign 2017 file on file server with High Sierra

    We have Panzura file servers here and anytime we try to open an InDesign file with CC 2017 it completely crashes any mac that tries to open it, immediate kernel panic with both InDesign and Finder being the cause. So we tried to copy the files to the desktop and open them from there, no dice.

    How on earth did Adobe not catch this bug? You guys had 3 months access at least to the dev prereleases like the rest of the software vendors, this is pretty unacceptable.

    3 votes

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    CLOSED  ·  amaarora responded

    To identify the cause of this issue, we had started our investigation with the aim to resolve it. You might have also received email from us seeking more details to help in our investigation.

    We’ve concluded our investigation and came up with the finding : Either the issue is fixed in the latest release of InDesign or the issue was intermittent in nature at the time of its reporting and is not reproducible now.

    We recommend you to upgrade to the latest version of InDesign 2020.0.1 (if you’re not already on it). It contains a lot of stability fixes.

    If you still face this issue even after updating to the latest version of InDesign, please submit the crash report to us. (The guidelines to submit crash are available at (https://helpx.adobe.com/indesign/kb/submit-crash-reports.html)

    We seek your support in our continual effort to improve InDesign.


    Adobe InDesign Team

  6. Cell Style override crash

    Crashes when applying and overriding a cell style to a table that has previous overrides. Tried it multiple times on multiple files, all with the same crash result.

    3 votes

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    CLOSED  ·  amaarora responded

    To identify the cause of this issue, we had started our investigation with the aim to resolve it. You might have also received email from us seeking more details to help in our investigation.

    We’ve concluded our investigation and came up with the finding : Either the issue is fixed in the latest release of InDesign or the issue was intermittent in nature at the time of its reporting and is not reproducible now.

    We recommend you to upgrade to the latest version of InDesign 2020.0.1 (if you’re not already on it). It contains a lot of stability fixes.

    If you still face this issue even after updating to the latest version of InDesign, please submit the crash report to us. (The guidelines to submit crash are available at (https://helpx.adobe.com/indesign/kb/submit-crash-reports.html)

    We seek your support in our continual effort to improve InDesign.


    Adobe InDesign Team

  7. Data Merge causes crash/lock-up when displaying panels on second screen

    When displaying my panels on a second monitor using InDesign and then trying to begin a data merge the application crashes and becomes unresponsive.

    If I change the layout of the panels to one screen (the default layout) it works fine.

    I've uninstalled InDesign and reinstalled, also deleting my preferences folders/files.

    I can select the data source and insert one field, but then clicking on anything else after the first field has been inserted causes the application to stop responding.

    I've attached a screenshot of the panels on the second screen for your reference - there are no panels on…

    3 votes

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    CLOSED  ·  amaarora responded

    To identify the cause of this issue, we had started our investigation with the aim to resolve it. You might have also received email from us seeking more details to help in our investigation.

    We’ve concluded our investigation and came up with the finding : Either the issue is fixed in the latest release of InDesign or the issue was intermittent in nature at the time of its reporting and is not reproducible now.

    We recommend you to upgrade to the latest version of InDesign 2020 (if you’re not already on it). It contains a lot of stability fixes.

    If you still face this issue even after updating to the latest version of InDesign, please submit the crash report to us. (The guidelines to submit crash are available at (https://helpx.adobe.com/indesign/kb/submit-crash-reports.html)
    We seek your support in our continual effort to improve InDesign.


    Adobe InDesign Team

  8. Sudden Crash

    Just had a first - highlighting text in a table to edit it and without any warning the app shut down - Automatic Recovery worked but it has happened three times now. First time I was in View Bleed mode (never been a problem before) and then twice in normal view mode

    2 votes

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  9. template design can not be previewed

    All of the template designs are coming up blank even when selecting preview. I am new to InDesign and this simple thing is disappointing

    2 votes

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  10. Display Performance view high quality crashing

    When viewing an indesign document when the Display performance is set to "High Quality"indesign often crashes. Even when it's just a single object.

    MacBook Pro (M1)
    macOS 12.2.1
    indesign 2023 (18.0)
    x2 ASUS PB279 (3840x2160)

    2 votes

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  11. Crash on Importing Large Word File

    InDesign v17.4
    macOS 12.6 Monterey
    Mac Studio (2022)

    InDesign is crashing on importing a large (859-page) Word .docx file. The document begins to import for a couple of seconds but then InDesign crashes and there is a 'may be damaged' warning on reopening the file.

    Attempts were made to import into a completely new document and multiple variations of import settings have been tried, as has resaving, duplicating and deleting comments and saving the Word file. Smart Text Reflow has also been turned off but this hasn't helped.

    2 votes

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  12. Indesign is unusable

    Since the last update Indesign is barely usable. It crashes 10 times a day and with no explanation. Changing fonts, placing objects, updating graphics, all seem to cause it to crash. Suitcase is also causing problems with Adobe fonts which I can't seem to resolve. This is by far the worst update to Indesign that has come out. Forget adding new features, fix the problems with the program first so it is at least usuable.

    2 votes

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  13. Create Merged Document causes Indesign to hang and crash

    1. Version of Adobe InDesign, InCopy or InDesign Server: Adobe InDesign 2021 v16.4 macOS Big Sur 11.6
    2. Steps to reproduce the issues: Select Data Source in Data Merge panel options Assign data placement field in document's master page Click "Create Merged Document..." in Data Merge panel options
    3. Expected result: InDesign should insert data from selected source document and create new pages for all records.
    4. Actual result: Source document is imported correctly, and preview in Data Merge panel displays correct data, but when I click "Create Merged Document..." in Data Merge panel options it cause Indesign to hang, the application stops responding…
    2 votes

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  14. InDesign crashes and cannot be shut down until a hard reset is performed on Mac OS computers

    My colleagues and I have been collaborating on an indesign document on a share drive. Whenever one of us has recently opened, made any changes, and then closed it - if the other person then opens it from their computer, it crashes InDesign and it cannot be "Force Closed" and also InDesign doesn't show up in the list of open applications within Mac OS Activity Monitor.

    I'd post logs and screenshots, but (A) I don't know which logs or where to find them, and (B) our computers crashed hard after this, even preventing Electron and other apps from accessing the…

    2 votes

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  15. idml import

    When I open a specific IDML file Indesign crash and stop it all.
    InDesign 16.2.1 x64

    2 votes

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  16. Crash when selecting bullet paragraph style

    I'm trying to select Bullets and Numbering under Paragraph Style Options, and every time I do, InDesign crashes.

    2 votes

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  17. Save/Save as corrupts file

    InDesign 2021, running on Mac OS 10.14.6, on a iMac (Retina 5K, 27-inch, 2019)

    I recently "upgraded" my version of InDesign to the latest 2021 version. I thought, why not, new features, upgraded stability.

    Or so I thought....

    I started working on a document, a newsletter, that I retrieved from our archive as it is a quarterly magazine. I opened the file and proceeded to start working on it. Did a couple of pages and thought I'd better save it.

    Command+s, message pops up saying this file is damaged and/or corrupt, save it as something else. Which I did, and…

    2 votes

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  18. Indesign 16.0.1 sometimes crashes when saving

    Indesign 16.0.1 on my month-old iMac, crashes daily usually when I'm saving my 80 page catalog, I don't know when it will happen. The book contains links from Drive, Dropbox and another computer.

    Yesterday's crash damaged the file but luckily I could use a recently saved version.

    2 votes

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  19. InDesign 16.0.1 can't recover file from crash

    Running InDesign 16.0.1 on Catalina. Mac workstation connected SMB to Windows server.

    InDesign crashes shortly after working in a different program and returning to InDesign. Report the crash then try to reopen InDesign from doc icon (or CC). It crashes again. Report, reopen from doc icon (or CC, or in applications folder). Get error message that InDesign crashed trying to load the recovery file, can't locate the recovery file. In order to open InDesign I must click "no" to not try to recover the file.

    I have reset preferences, created a new workspace (instead of using previous version's saved workspace),…

    2 votes

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  20. text crash

    Every time I select a text box or select/highlight the content, InDesign crashes.

    2 votes

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