Adobe InDesign: Bugs
When filing a new bug, please provide:
- Version of Adobe InDesign, InCopy or InDesign Server
- Steps to reproduce the issues
- Expected result
- Actual result
- Test file, screenshot, video or GIF capturing the issue (optional)
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InDesign crashing when you try and copy and paste with GPU turned on
InDesign crashing when you try and copy and paste with GPU turned on. Turned off works normally
2 votesTo identify the cause of this issue, we had started our investigation with the aim to resolve it. You might have also received an email from us seeking more details to help in our investigation.
We’ve concluded our investigation and came up with the finding: Either the issue is fixed in the latest release of InDesign or the issue was intermittent in nature at the time of its reporting and is not reproducible now.
We recommend you to upgrade to the latest version of InDesign 2020 (if you’re not already on it). It contains a lot of stability fixes.
If you still face this issue even after updating to the latest version of InDesign, please submit the crash report to us. (The guidelines to submit crash are available at (https://helpx.adobe.com/indesign/kb/submit-crash-reports.html)
We seek your support in our continual effort to improve InDesign.—
Adobe InDesign Team -
Crash when changing bullet character options
Just updated to the newest InDesign version (as of 28.03.2020).
Whenever changing the character style on a bullet list, in my case trying to change the character color of the bullet/numbering character (1., 2., 3. ...) , either via paragraph style -> bullet options or directl via character style window, InDesign crashes. The application does not crash when I choose the "Overprint Fill" option.2 votesTo identify the cause of this issue, we had started our investigation with the aim to resolve it. You might have also received an email from us seeking more details to help in our investigation.
We’ve concluded our investigation and came up with the finding: Either the issue is fixed in the latest release of InDesign or the issue was intermittent in nature at the time of its reporting and is not reproducible now.
We recommend you to upgrade to the latest version of InDesign 2021(v16.0.0.77) as it is more robust and contains a lot of bug fixes.
We seek your support in our continual effort to improve InDesign.
—
Adobe InDesign Team -
InDesign "hangs" when exporting to InCopy:
MAC, OS 15.10.3, InDesign 2020:
Problems exported via InCopy (hangs and hangs and sometimes crashes) YES I have updated InCopy too. InDesign will no longer export IDML files (could this be due to no longer available to open in CS6?)Unfortunately, I am the only person who has upgraded to Catalina.
Id this an Adobe fix or an Apple OS fix?
2 votes -
InDesign 2020 hangs, had to Force Quit
Closed a document, leaving InDesign open with no documents open, then tried to quit InDesign. No response. After about a minute, had to Force Quit.
2 votesAs confirmed by the customer that upgrading to latest version InDesign CC 15.0.2 the issue is resolved.
If you are unable to see the update, go to Creative Cloud application and click on the context menu on the top right and click on Check for App Updates.
Thanks,
InDesign Team -
InDesign 2020 v15.01 makes corrupt documents when using Alternate Layout
The "Create Alternate Layout" in indesign 2020 v15.01 is toxic.
After using it, chances are high that documents will at some later stage become corrupt. It may manifest itself by crashing on copy/paste or just a spinning beachball of death (Mac).
I have seen this on at least 20 different documents since upgrading from version 2019 to version 2020 (15.0.1). We never used version 15.0.
This is my guess on what happens:
Using "Create Alternate Layout" it will make some of the Paragraph Styles corrupt. Version 2020 seems to crash (beachball) whenever one of these are accessed. This might very…2 votesThe issue has been fixed in the recently released update to InDesign version 15.0.3.
Please update to this version to get the fix.—
Adobe InDesign team -
InDesign freezes and then crashes
Version: InDesign 15.0.1 x64
Issue(s): 1. One example is that when working in InDesign and go to save a file the application shows that the icon is spinning and never seems to stop spinning. Then an error message pops up on the screen indicating some sort of issue and then the application crashes to the desktop.
2. When opening up a file that I have been working on it takes a while to open and when it does open it opens a prior file that I was working on.
Expected Results: 1. When saving a file I am expecting the…2 votesTo identify the cause of this issue, we had started our investigation with the aim to resolve it. You might have also received email from us seeking more details to help in our investigation.
We’ve concluded our investigation and came up with the finding : Either the issue is fixed in the latest release of InDesign or the issue was intermittent in nature at the time of its reporting and is not reproducible now.
We recommend you to upgrade to the latest version of InDesign 2020 (if you’re not already on it). It contains a lot of stability fixes.
If you still face this issue even after updating to the latest version of InDesign, please submit the crash report to us. (The guidelines to submit crash are available at (https://helpx.adobe.com/indesign/kb/submit-crash-reports.html)
We seek your support in our continual effort to improve InDesign.—
Adobe InDesign Team -
Attempting to link two different text boxes causes InDesign to crash.
I have version 15.0.1.
2 votesTo identify the cause of this issue, we had started our investigation with the aim to resolve it. You might have also received an email from us seeking more details to help in our investigation.
We’ve concluded our investigation and came up with the finding: Either the issue is fixed in the latest release of InDesign or the issue was intermittent in nature at the time of its reporting and is not reproducible now.
We recommend you to upgrade to the latest version of InDesign 2020 (if you’re not already on it). It contains a lot of stability fixes.
If you still face this issue even after updating to the latest version of InDesign, please submit the crash report to us. (The guidelines to submit crash are available at (https://helpx.adobe.com/indesign/kb/submit-crash-reports.html)
We seek your support in our continual effort to improve InDesign.—
Adobe InDesign Team -
Crashes on quick apply
My InDesign crashes when I use the quick apply shortcut (command enter).
Computer specs
Mac Mini (late 2012)
OS X 10.13.6
8GB RAM2 votesTo identify the cause of this issue, we had started our investigation with the aim to resolve it. You might have also received email from us seeking more details to help in our investigation.
We’ve concluded our investigation and came up with the finding : Either the issue is fixed in the latest release of InDesign or the issue was intermittent in nature at the time of its reporting and is not reproducible now.
We recommend you to upgrade to the latest version of InDesign 2020 (if you’re not already on it). It contains a lot of stability fixes.
If you still face this issue even after updating to the latest version of InDesign, please submit the crash report to us. (The guidelines to submit crash are available at (https://helpx.adobe.com/indesign/kb/submit-crash-reports.html)
We seek your support in our continual effort to improve InDesign.—
Adobe InDesign Team -
Crash when generating Table of Contents
Right what it says on the tin: When I try to generate a Table of Contents from a large Book file (about 14 chapters, maybe 180ish pages total) , InDesign abruptly crashes.
2 votesTo identify the cause of this issue, we had started our investigation with the aim to resolve it. You might have also received email from us seeking more details to help in our investigation.
We’ve concluded our investigation and came up with the finding : Either the issue is fixed in the latest release of InDesign or the issue was intermittent in nature at the time of its reporting and is not reproducible now.
We recommend you to upgrade to the latest version of InDesign 2020 (if you’re not already on it). It contains a lot of stability fixes.
If you still face this issue even after updating to the latest version of InDesign, please submit the crash report to us. (The guidelines to submit crash are available at (https://helpx.adobe.com/indesign/kb/submit-crash-reports.html)
We seek your support in our continual effort to improve InDesign.—
Adobe InDesign Team -
Copying anchored object from one ID doc to another crashes ID 15.0 on WIN 10
An anchored object text frame, with content and formatting copied from one ID Doc to another, will crash ID (15.0 x64 WIN 10). Same action in ID (14.03) works perfectly.
2 votesTo identify the cause of this issue, we had started our investigation with the aim to resolve it. You might have also received email from us seeking more details to help in our investigation.
We’ve concluded our investigation and came up with the finding : Either the issue is fixed in the latest release of InDesign or the issue was intermittent in nature at the time of its reporting and is not reproducible now.
We recommend you to upgrade to the latest version of InDesign 2020 (if you’re not already on it). It contains a lot of stability fixes.
If you still face this issue even after updating to the latest version of InDesign, please submit the crash report to us. (The guidelines to submit crash are available at (https://helpx.adobe.com/indesign/kb/submit-crash-reports.html)
We seek your support in our continual effort to improve InDesign.—
Adobe InDesign Team -
Indesign freezes when loading .indd files from server
Every time I try to open a file with .indd extension from our server the program crashes-stops working, therefore I "force quit".
It starts loading up to the point of the "missing links" notification message (if there are any) and it stops responding-freezes.Tho when this same file is copied to the desktop it opens just fine.
Why and what is the reason and most importantly what is the solution for this problem?
2 votesTo identify the cause of this issue, we had started our investigation with the aim to resolve it. You might have also received email from us seeking more details to help in our investigation.
We’ve concluded our investigation and came up with the finding : Either the issue is fixed in the latest release of InDesign or the issue was intermittent in nature at the time of its reporting and is not reproducible now.
We recommend you to upgrade to the latest version of InDesign 2020 (if you’re not already on it). It contains a lot of stability fixes.
If you still face this issue even after updating to the latest version of InDesign, please submit the crash report to us. (The guidelines to submit crash are available at (https://helpx.adobe.com/indesign/kb/submit-crash-reports.html)
We seek your support in our continual effort to improve InDesign.—
Adobe InDesign Team -
Applescript Droplet: InDesign 2020 issue
A much used droplet to export one or more InDesign documents to PDF (with dialog and settings) will not work with InDesign 2020 (v15.0.0.155) anymore (fine with InDesign CC 2019). InDesign 2020 opens the first (or the only) document. I can select options in the upcoming dialogue box, but then crashes immediately by clicking OK with an error message (see screenshot).
However, the same base code of the script works directly from InDesign to export the active document to PDF without any problems.
InDesign 2020 may not handle "on open ..." and / or "repeat with ..." in the droplet…
2 votesAs per the confirmation received from the customer the issue no longer reproducible in Id 15.0.1.
We are closing the thread for now.Thank you,
InDesign Team -
Crash once PDF export complete
InDesign 15.0 seems to crash once a PDF export has completed.
Running Windows 7.
2 votesTo identify the cause of this issue, we had started our investigation with the aim to resolve it. You might have also received email from us seeking more details to help in our investigation.
We’ve concluded our investigation and came up with the finding : Either the issue is fixed in the latest release of InDesign or the issue was intermittent in nature at the time of its reporting and is not reproducible now.
We recommend you to upgrade to the latest version of InDesign 2020 (if you’re not already on it). It contains a lot of stability fixes.
If you still face this issue even after updating to the latest version of InDesign, please submit the crash report to us. (The guidelines to submit crash are available at (https://helpx.adobe.com/indesign/kb/submit-crash-reports.html)
We seek your support in our continual effort to improve InDesign.—
Adobe InDesign Team -
crash
Very often when trying to save as InDesign is crashing making me lost my un saved work.
I can't attach a file since my computer crash...
2 votesTo identify the cause of this issue, we had started our investigation with the aim to resolve it. You might have also received email from us seeking more details to help in our investigation.
We’ve concluded our investigation and came up with the finding : Either the issue is fixed in the latest release of InDesign or the issue was intermittent in nature at the time of its reporting and is not reproducible now.
We recommend you to upgrade to the latest version of InDesign 2020 (if you’re not already on it). It contains a lot of stability fixes.
If you still face this issue even after updating to the latest version of InDesign, please submit the crash report to us. (The guidelines to submit crash are available at (https://helpx.adobe.com/indesign/kb/submit-crash-reports.html)
We seek your support in our continual effort to improve InDesign.—
Adobe InDesign Team -
[Windows] InDesign/InCopy CC2018 is crashing on document close (icml file with anchored pdf file)
InDesign/InCopy CC2018 have an issue with PDF (and probably AI) files used as anchors in text frames when the Display Performance/Vector Graphics option is set to High Resolution.
Steps to reproduce:
As I'm unable to attach a zip file in here (why?) here's the link to the example:
https://adobe.ly/2Uc2pcN- Start InDesign/InCopy (with settings/cache cleared)
- Menu: Edit -> Preferences -> Display Performance -> Adjust View Settings -> Vector Graphics [set to: High Resolution]
- Open "crash-example.idml" file.
- Select "Update Links" in the dialog (if asked)
- Replace crash-example.icml file with a file found in "replace-file-1" folder
- Update Content of the text frame (menu…
2 votes -
ID crashes inserting a symbol as index reference. I tried a dozen times. It used to work in previous versios
ID crashes inserting a symbol as index reference. I tried a dozen times. It used to work in previous versions
2 votesTo identify the cause of this issue, we had started our investigation with the aim to resolve it. You might have also received email from us seeking more details to help in our investigation.
We’ve concluded our investigation and came up with the finding : Either the issue is fixed in the latest release of InDesign or the issue was intermittent in nature at the time of its reporting and is not reproducible now.
We recommend you to upgrade to the latest version of InDesign 2020 (if you’re not already on it). It contains a lot of stability fixes.
If you still face this issue even after updating to the latest version of InDesign, please submit the crash report to us. (The guidelines to submit crash are available at (https://helpx.adobe.com/indesign/kb/submit-crash-reports.html)
We seek your support in our continual effort to improve InDesign.—
Adobe InDesign Team -
Create outlines in a document with conditional text crashes
I have four InDesign templates created, two use conditional text while the other two do not. I have no problem creating outlines of the document without the conditional text. Every time I try to create outlines of a page in a document with conditional text, I get the endless spinning wheel and have to force quit.
2 votesThe fix for this issue is now available in the latest InDesign version 15.1.
Please update to this version to get the fix.
—
Adobe InDesign team -
Stroke edit crash
I create a line with either the pen tool or the line tool. I select the line and open the properties palette. I select the 'stroke' button and open the stroke palette. I click the 'line end' or 'line beginning' to change the end to an arrow, bullet end, etc. InDesign hangs for a moment and then crashes.
I have submitted multiple crash reports from the crash window that pops up and have received no response from Adobe. It has been going on for months.2 votesTo identify the cause of this issue, we had started our investigation with the aim to resolve it. You might have also received email from us seeking more details to help in our investigation.
We’ve concluded our investigation and came up with the finding : Either the issue is fixed in the latest release of InDesign or the issue was intermittent in nature at the time of its reporting and is not reproducible now.
We recommend you to upgrade to the latest version of InDesign 2020 (if you’re not already on it). It contains a lot of stability fixes.
If you still face this issue even after updating to the latest version of InDesign, please submit the crash report to us. (The guidelines to submit crash are available at (https://helpx.adobe.com/indesign/kb/submit-crash-reports.html)
We seek your support in our continual effort to improve InDesign.—
Adobe InDesign Team -
Creating a catalogue with a large table FREEZING in indesign CC 2019
We've been making a large catalogue pricelist for over 13 years using indesign.
We're now stuck on the 2017 (12.1.0) version.
We want to update it, but in the latest version, importing our pricelist from excel into a table, slows the whole thing down to an unworkable speed.info:
the table is around 13000 rows by 10 columns. so not small.
it does import in the 2017 version. slow to import in both, but can use and work on after import in 2017 version.
2019, freezes when scroll used, and take 1-3 mins to unfreeze. Scroll again or do anything…2 votes -
Indesign CC 2014 build 10.2.0.69 crashes when closing Mac OSX 10.14.5 Mojave
Every single time app is closed Indesign CC 2014 build 10.2.0.69 crashes.
2 votesTo identify the cause of this issue, we had started our investigation with the aim to resolve it. You might have also received email from us seeking more details to help in our investigation.
We’ve concluded our investigation and came up with the finding : Either the issue is fixed in the latest release of InDesign or the issue was intermittent in nature at the time of its reporting and is not reproducible now.
We recommend you to upgrade to the latest version of InDesign 2020 (if you’re not already on it). It contains a lot of stability fixes.
If you still face this issue even after updating to the latest version of InDesign, please submit the crash report to us. (The guidelines to submit crash are available at (https://helpx.adobe.com/indesign/kb/submit-crash-reports.html)
We seek your support in our continual effort to improve InDesign.—
Adobe InDesign Team
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