Bug details

Indesign CS6 crash when I type or cancel text in table

I have problem with Indesign CS& tested with WIN7 or WIN10 with 2 different machine ... when I type or cancel text in table the program crash.
I try to reinstall and I download last update but the problem is the same.
I want buy a new version CC2018 but I tested TRIAL VERSION and the problem is the same.
There is a person in ADOBE that can solve me this question ?
I can send him a zip file created with LOG COLLECTOR TOOL.
Thank you in advance. Best regards.

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Roberto Giussani shared this idea  ·   ·  Flag idea as inappropriate…  ·  Admin →

We have released an update for InDesign CC2019 (v 14.0.1) which contains some stability fixes. If you are not already on 14.0.1 (build 209), then we recommend you to update to latest version.

If you still face this issue even after updating, please submit the crash report to us.
(Guidelines to submit crash are available at https://helpx.adobe.com/indesign/kb/submit-crash-reports.html)

Also, please send the following information to santalwa@adobe.com :

• Reproducible Steps – What were you doing when InDesign crashed?
• Error snapshot or video recording of the issue.
• Is the issue related to a specific document(s)/asset(s)? If yes, can you please share the document(s)/asset(s) with us?
• Does trashing InDesign Preferences and Cache help resolve the issue? Please take a backup of the same before trashing them.

Adobe InDesign team

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  • Sanyam Talwar commented  ·   ·  Flag as inappropriate

    We have released an update for InDesign CC2019 (v 14.0.2) which contains some stability fixes. If you are not already on 14.0.2 (build 324), then we recommend you to update to latest version.

    If you still face this issue even after updating, please submit the crash report to us.
    (Guidelines to submit crash are available at https://helpx.adobe.com/indesign/kb/submit-crash-reports.html)

    Also, please send the following information to santalwa@adobe.com :

    • Reproducible Steps – What were you doing when InDesign crashed?
    • Error snapshot or video recording of the issue.
    • Is the issue related to a specific document(s)/asset(s)? If yes, can you please share the document(s)/asset(s) with us?
    • Does trashing InDesign Preferences and Cache help resolve the issue? Please take a backup of the same before trashing them.

    Adobe InDesign team

  • Sanyam Talwar commented  ·   ·  Flag as inappropriate

    Hi,
    Myself Sanyam Talwar from InDesign Engineering team, I am currently investigating the current issue.

    During our analysis of issue mentioned in the thread, we found that you had reported a crash with an older release of InDesign.

    We have released InDesign CC2019.0.1 with lot of stability fixes. If you are not on 14.0.1.209 then I would recommend you to upgrade to latest version as it is more robust.

    If you still face an issue with the latest release, please submit the crash report. Guidelines to submit crash are available at https://helpx.adobe.com/indesign/kb/submit-crash-reports.html

    Also, Please send the following information to santalwa@adobe.com.
    • OS
    • System configuration
    • Reproducible Steps – What were you doing when InDesign crashed?
    • Error snapshot or video recording of the issue?
    • Is(Are) the issue related to a specific document(s)/asset(s)? If Yes, Can you please provide the document(s)/asset(s)?
    • Does Trashing preference and cache, please create a backup of Preference and cache before trashing them, help to resolve the issue?

    Regards
    Sanyam Talwar

  • Roberto Giussani commented  ·   ·  Flag as inappropriate

    Win 10 o Win7 Indesign crash when I modidy tect in the table.
    I try to reinstall but the problem remain.
    I try to install NEW INDESIGN CC2018 (demo version) but crash again.

    Please help me

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