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  1. Version of Adobe InDesign, InCopy or InDesign Server
  2. Steps to reproduce the issues
  3. Expected result
  4. Actual result
  5. Test file, screenshot, video or GIF capturing the issue (optional)
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867 results found

  1. Disturbed InDesign workflow with several Macs on Apple Server

    All Macs in the network are running macOS High Sierra 10.13.1 and InDesign CC 2018 13.01 – Server is running OS X El Capitan 10.11.5 and Apple Server 5.1.5.

    Prior to InDesign CC 2018 everything went fine. Now, users in the network (SMB share) are having issues opening/editing files saved by another user (with the same macOS and Indesign version, as mentioned above).

    I knew that the initial High Sierra upgrade could break file sharing, but all Macs have the latest macOS security update installed (hence version 10.13.1).

    Sometimes, if a user waits for up to 30 minutes, he/she can…

    7 votes

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    7 comments  ·  Performance/Usability  ·  Admin →
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  2. Gray box replaces images

    Adobe InDesign 13.0.1
    Mac OS 10.11.6

    Today for first time, I had three similar 8-page newspaper documents open and one of them displayed only a gray box where the front page photo (full page image) had displayed before. I tried checking all display settings and could not bring the image back. Meanwhile, other full page ads got gray boxes also. The other two documents displayed similar content with no problem.

    I quit InDesign, and re-opend problem document. It then displayed all of the images properly.

    7 votes

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    Closed: Fixed  ·  8 comments  ·  Performance/Usability  ·  Admin →
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  3. Indesign becomes slower after working on document over short duration. CC 13.0.1

    Indesign becomes slower after working on document over short duration. CC 13.0.1
    App is OK after restart. Once working on the document for 10 min the navigation around the document and any command request, ie duplicate a image slows down and becomes sluggish until app is restarted once more.
    Im working on a iMac (Retina 5K, 27-inch, Late 2015), 4 GHz Intel Core i7, 24 GB 1867 MHz DDR3, AMD Radeon R9 M395X 4 GB.
    (Display performance at "Typical Displace)

    3 votes

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    1 comment  ·  Performance/Usability  ·  Admin →
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  4. clicking when I don't want it it

    Very jittery, hyperactive indesign. This is happening in Indesign and Illustrator for me.
    Even though I'm only clicking once, Indesign and illustrator will register 2 or 3+ clicks. This happens when I'm changing my point size, when I'm drawing anchor points, moving and image box, or alt-clicking to copy an item. The program will register numerous click even if I'm holding it down and ll get 5 text boxes when I was only trying to copy one.
    I am a windows user.

    1 vote

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    0 comments  ·  Performance/Usability  ·  Admin →
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  5. 2018 Indesign CC Libraries panel turns black after expanding it out

    After installing the newest version of Indesign on my Mac Pro I've noticed an issue with the CC Libraries panel turning black when I expand the panel outwards.

    3 votes

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    0 comments  ·  Performance/Usability  ·  Admin →
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  6. In InDesign on High Sierra, all the dialogue boxes are blank and it is impossible to use.

    2 votes

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    6 comments  ·  Performance/Usability  ·  Admin →
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  7. Grids will not come on Adobe InDesign CC 2018 (13.0.1)

    1 vote

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    Resolved For User  ·  1 comment  ·  Performance/Usability  ·  Admin →
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  8. Control bar disappears from view when switching applications in cc 2018

    When I switch from an application back to InDesign cc 2018 the control bar/panel will sometimes disappear. The only way I can get it back is to change workspace to "Essentials" and then return it to my custom workspace. This did not happen with InDesign cc 2017.

    My specs are as follows:
    OS 10.11.6 (15G1510)
    iMac (Retina 5K, 27-inch, Late 2015)
    4 GHz Intel Core i7
    8 GB 1867 MHz DDR3
    AMD Radeon R9 M390 2048 MB

    2 votes

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    1 comment  ·  Performance/Usability  ·  Admin →
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  9. Bad performance InDesign to InCopy

    InDesign 13.0.1 and InCopy 13.0.1.
    I right click multible text blocks in InDesign to export them to InCopy and then save.
    After saving I inmediately get and new window asking to save the links again with a different name. I have to cancel the second save dialog window.
    The InCopy links do work in InCopy, but My collegues complain that InCopy is slow!

    4 votes

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    0 comments  ·  Performance/Usability  ·  Admin →
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  10. Make it compatible with Mac OS High Sierra.

    2 votes

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  11. BUG - Paste in Place not pasting correctly with double page spread

    Latest version (2018) does not correctly locate objects when using the 'paste in place' function.

    Open a double page spread document. Select item from left page spread and paste in place on another spread in same document - locates incorrectly.

    2 votes

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    4 comments  ·  Performance/Usability  ·  Admin →
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    Resolved For User  ·  Abhinav Kaushik responded

    User confirmed that the issue is resolved with the latest update, on being contacted via email by Adobe staff member.

  12. EPS saving as AI or PDF bug then printing in InDesign

    Hi When saving an EPS file to either AI or PDF downloaded from a stock site I have had issues with both the on screen preview and print from InDesign. When I save it as an EPS again it appears to regain the proper appearance both on screen and in print. Is there a transparency issue when converting an EPS to AI or PDF?

    2 votes

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    0 comments  ·  Performance/Usability  ·  Admin →
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  13. キーボードショートカットを編集できません。

    1 vote

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    0 comments  ·  Performance/Usability  ·  Admin →
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  14. Depuis la nouvelle version CC 2018, beaucoup de plantages!

    1 vote

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  15. I lost all Save, Save As, Undo functionality (everything is grayed out). To save my work, I have to export as an IDML .

    Lost all Save, Save As, Undo functionality while working.
    To save my work, the only thing to do is to export as an IDML file. Force quitting to recover the file doesn't work. This has been happening to me since InDesign 5.5. I am currently using InDesign CC 2018. There are no particular steps, it happens at random. I can have several files open and it only happens to one file, or sometimes it's more than one file. It happens whether I'm working off of my Desktop or on our server.

    127 votes

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    218 comments  ·  Performance/Usability  ·  Admin →
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    CLOSED  ·  AdminRavi Kiran (Senior Lead Quality Engineer, Adobe InDesign) responded

    As part of the investigation into the cause of this issue, we personally reached out to many of you over email. We have so far heard from only some of you.

    Of the responses we have received, the conclusion we’ve come to is:
    This issue was intermittent, happened once during the course of work but somehow got resolved and has not happened again. This issue can’t be reproduced now.

    Over a period of time, this thread has not thrown any fresh clues on why this issue seems to occur randomly for some and then seems to resolve itself. So we’re closing this thread.

    However, even though we’re closing this thread, if you again run into this issue any time on a consistent basis, please report it here on UserVoice (in a new thread) with supporting assets like:
    A) a test file,
    B) detailed steps to replicate the issue
    C) any…

  16. high cpu usage indesign

    I am periodically experiencing high CPU usage with InDesign 13.0 x64 on Windows 10. The CPU remains high even while not actively using InDesign and doesn't stop until I quit and relaunch the application. This issue only started happening within the past few weeks, probably after the most recent update.

    I'm attaching a screenshot from the Task Manager showing 50% CPU consumption. Please note that my laptop is quad-core. That means InDesign is fully consuming 2 CPUs (4 threads) continuously.

    4 votes

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    3 comments  ·  Performance/Usability  ·  Admin →
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  17. cc library

    InDesign 2018 as soon as its opened the CC Library panel pops up and starts flickering. If you try to do anything in ID it relocates the pointer to the library every few seconds. If you switch to a different program or browser other than ID it takes you back to ID within seconds to the library.

    I've tried closing the panel but it just opens up again. I've restarted my machine a few times. Its always the same. It makes it pretty much unusable.

    2 votes

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    1 comment  ·  Performance/Usability  ·  Admin →
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  18. Object Display Performance

    With an object selected, selecting Object/Display Peroformance/ no matter what setting, nothing happens since the 2018 update. It only works if I use the option in the view menu for the entire document or go to preferences and change the default for Typical to high

    1 vote

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    2 comments  ·  Performance/Usability  ·  Admin →
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  19. unable to change font, size, style in Script UI, alignment problem with Image on button

    Unable to perform basic features such as changing of text Font, Styles, Sizes in CC's scriptUI.
    Alslo image in button way OFF alignment.

    This result in uglier customized UIs than it's older versions.
    As the world population is getting older, the ability to have bigger font size and style is really needed.

    24 votes

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    12 comments  ·  Performance/Usability  ·  Admin →
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    Under Review  ·  amaarora responded

    Thanks for reporting the issue.
    We are reviewing it

    -InDesign Team

  20. InDesign CC 2018 workspace loading incorrectly

    Since InDesign 2015 I have had the workspace customised for daily use however every time I restart InDesign my workspace shows it’s still selected however the panels collapse and some disappear entirely. I need to select reset workspace every single time without changing anything else and it goes back to my setup.

    Is there a way to make this remember, as I thought saving workspaces is what this is supposed to be doing? And considering that I can reset my workspace and it does come back then something else is happening.

    28 votes

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    25 comments  ·  Performance/Usability  ·  Admin →
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    Closed: Fixed  ·  Abhinav Kaushik responded

    Hello All,

    Thank you for your support. The issue is now fixed in the latest update of InDesign.
    Please upgrade to the new InDesign 14.0 from your Creative Cloud Application.

    If you are unable to see the update yet, click on the menu (three dots) on the top right corner of Creative cloud app and click on “Check for App Updates”.

    Let us know your feedback in the comment section.

    Thanks,
    Abhinav Kaushik
    InDesign Team

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