Adobe InDesign: Bugs

When filing a new bug, please provide:

  1. Version of Adobe InDesign, InCopy or InDesign Server
  2. Steps to reproduce the issues
  3. Expected result
  4. Actual result
  5. Test file, screenshot, video or GIF capturing the issue (optional)
If you are facing a crash in InDesign, please submit the crash report as well. How to Submit Crash Report
Join the InDesign Prerelease Program to try out the new features and the bug fixes that are available in beta builds.

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  1. Spinning Ball Every Couple of Keystrokes

    I get the spinning ball every few seconds with InDesign - extremely frustrating! I've tried everything suggested in the community forums.

    I'm running a brand new MacBook Pro (16" 2020 with 2.3GHz/Radeon Pro 5500M/32GB/2TB), with Catalina 10.15.6 and InDesign CC 15.1.2. I've used this MBP for LESS THAN A WEEK, and have NO preferences established-it's super clean right now.

    So frustratingly slow! Spinning ball every couple of keystrokes. Productivity killed.

    I tried everything people have recommended in the community forum including dumping preferences; turning off GPU Performance; changing color preferences to Apple RGB; I have no 3rd party applications running;…

    1 vote
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  2. Hide Frame Edges Keyboard Shortcut is Not Working

    Mac OS Catalina 10.15.6
    Adobe InDesign 15.1.2
    Expected result: The keyboard shortcut (Control + Command + H) is supposed to show and hide frame edges.
    Actual result: The keyboard shortcut does not work. I've tried quitting InDesign and restarting. I've tried shutting down my Macbook and restarting. The keyboard shortcut still does not work.

    1 vote
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  3. 2020 spinning wheel

    InDesign 2020 has become almost unusable for me -- with every step the spinning wheel appears and delays for 30 seconds until ultimately I need to force quit. I am using the latest version of 2020 15.1.2. Should I revert to an earlier version?

    4 votes
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    2 comments  ·  Performance/Usability  ·  Flag idea as inappropriate…  ·  Admin →
  4. Missing icon

    In the latest version on InDesign on cloud, the InDesign icon is missing when you save the file as document or template.
    If you save as IDML, then the icon is purple. If save as Document the windows icon is blank white.

    0 votes
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  5. Effects Pallet is constantly disappearing from InDesign

    I don't know why, often after a restart of InDesign and sometimes while I'm using it the Effects Pallet disappears and no matter how many times I use the Windows> Effects menu item and it's shortcut Cmd + Shift + F10 I will not appear. It also isn't in the sidebars. I end up having to go through a bunch of preset workspaces until it turns up and then rebuild the workspace.

    Big waste of my time.

    1 vote
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  6. I've lost all save, save as, anything in the file menu. Nothing works. I can't close or save or export.

    Opening another thread because this is not solved despite them closing the other thread.

    1 vote
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  7. 15.1.2 inserting ANY html is not working

    Version:
    bug only appears on inDesign 15.1.2 on OSX.
    I tested on inDesign 15.1.1 and inDesign 14.x and it had no issue.
    I also tested on inDesign 15.1.2 on Windows and it had no issue.

    Steps to reproduce the issue:
    -click on "object" -> "insert HTML code" then click "ok". changing the HTML snippet or not make no difference.

    Expected result:
    an HTML item is added and previewed correctly without any error message

    Actual Result:
    The preview of the HTML snippet is not working and after a few seconds, a dialog modal appears saying "Waiting time exceeded for HTML renderer.…

    1 vote
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  8. Problem with New File/PDF comments/Main windows: nothing there visable

    ID 15.1.1, Win10

    In this windows I see nothing, only the black window, one can see in the attachments:

    New File: no possibility to choose anything

    PDF Comments Window. Although the comments are visable in main text, I cannot accept them in PDF comments windows, because I don't see them there.

    The main InDesign window: when no file is opened, I see only black flat, no icons of previously opened files, as it was normally...

    Help me, please :)

    1 vote
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  9. Indesign 2020 doesn't convert older InDesign files so they are useable

    When I open older InDesign files (pre-2019) in 2020, the program hangs and I get the spinny wheel and have to force quit. It also doesn't load italic version of system font Palatino. The workaround is to open them in 2019, why can't 2020 open older files properly?

    Indesign 2020 15.1.1 / Mac OS 10.13.6

    2 votes
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  10. TYPO IN POLISH LANGUAGE VERSION

    There's a typo in polish language version (marked on the picture).
    It should be "powiel" not "powile".

    1 vote
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  11. Updated to Mac OS Catalina 10.15.6 yesterday and now inDesign 15.1.1 is so slow that's it's almost unusable.

    Have tried three different inDesign files and each minor change or new page view produces the progress wheel for a full minute. I can't work like this. Please help.

    2 votes
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  12. INDESIGN CRASHING WHEN TRYING TO THREAD OR BREAK TEXT THREAD BOX

    SINCE LAST THURSDAY WHEN I AM WORKING WITH A FILE AND I AM TRYING TO BREAK BEFORE OR AFTER A THREADED TEXT BOX IT CRASHES WHEN USING SCRIPT. HOWEVER ALSO WHEN I TRY TO THREAD A TEXT BOX SO THE TEXT CAN KEEP FLOWING IT CRASHES AS WELL. THIS IS MAJOR MAKING INDESIGN PRACTICALLY UNUSABLE.

    BEEN REPORTING CRASH REPORTS BUT COMING BACK ON MONDAY AND SEEING NO UPDATES TO FIX THIS ISSUE

    1 vote
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  13. Hi, I have recently started using InDesign for our Digital Magazine. This is only our second issue and there seems to be rendering issues o

    Hi, I have recently started using InDesign (latest Version) for our Digital Magazine. This is only our second issue and there seems to be rendering issues on IOS 8+ devices, particularly mobile. Some of the Text is missing or bits of clipped text appears. Two of our clients have come back to us. Have you any ideas how to sort this problem? We publish the magazine through Issuu. I have attached a screen shot of one of the articles a client sent to me, it is missing the headline and some text throughout.

    Any advice most welcome as we are…

    1 vote
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  14. No way to sync footnote options between documents.

    I have a book consisting of several documents. I can sync styles between documents, but not footnote options. Syncing styles does not sync footnote options.

    Having to set footnote options for each document that has them is onerous.

    3 votes
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  15. InDesign lock file corrupted when computer sleeps

    InDesign lock file is corrupted if computer sleeps with an open document with pending changes. App instructs to close the app and try again. When InDesign starts and you try to open last opened file, App states that I don't have permission or the file may already be opened. All you can do is copy the file, but all pending changes have been lost. Cannot delete the lock file in order to access original file. This is a continuing problem. (Surface Book, Win 10 2004 release)

    1 vote
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  16. Arrow Functions

    Why did you reverse the arrow colors? These were so primary to the use of the program its just a mind bend. I'm not finding the new functions to be very useful. The second arrow doesn't seem to have any valid use. Its harder to move the boxes with the first arrow because it jumps to the underlaying image and moves it instead. Trying to build a polygon and move the points to add highlight to irregular shapes and cannot move the points without it shifting other points that were set in place where they were needed. Not helpful.

    1 vote
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  17. spell check

    Hi

    Please help

    Half way through spell checking a document, InDesign has just stopped recognising plurals and suggesting spelling the word with a gap and then the 's'

    I'm up to date with InDesign and have been using it for over 15 years and never seen this

    1 vote
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  18. InDesign Stalls when Network Volume Disconnected

    Whenever I have a linked/placed file on a shared network volume (Mac) and I disconnect from that volume InDesign stalls, it doesn't crash, it does usually recover but takes several minutes. This is even if the ID file containing the linked item has been closed. I think this could be fixed.
    Current Mac OS, Current ID.

    1 vote
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  19. convert newer version

    When I tried to convert newer version indd files 15.1 ver to 13.1.1. Even I signed in my Adobe account it still says the file can't be convert since I'm not signed in my account.

    1 vote
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  20. file menu

    Menu/File dropdown not working. When I try to Save as, Export or Print from the menu, nothing happens. Shortcut keys work, but seemingly nothing in the dropdown. I am using the latest version of Indesign and Apple OS

    2 votes
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