Philippe Maintigneux

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  1. 38 votes
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    3 comments  ·  Adobe InDesign: Bugs » Performance/Usability  ·  Flag idea as inappropriate…  ·  Admin →

    Hello All,

    Thank you for reporting the issue to us.
    We have fixed the issue in the latest version of InDesign, Id 14.0.3

    Please upgrade your InDesign application to the latest version to try out the fix.

    If you are unable to see the update yet, go to Creative Cloud desktop application, open the menu (three dots) from the top-right corner and click on ‘Check For App Updates’.

    If you face any problems with the new update, do let us know in the comments.

    You may also follow the below given link for the list of all fixed issues in Id 14.0.3
    https://helpx.adobe.com/indesign/kb/fixed-issues.html

    Philippe Maintigneux commented  · 

    Hello,
    It seemed to be fixed.
    But it is not.
    Since a few days, InDesign is very slow again, hanging up and showing the spinning wheel for long moments.
    Be really serious and fix this.
    As prefessionnals, we have many things to do raher than watching the spinning wheel.

    Philippe Maintigneux supported this idea  · 
  2. 3 votes
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    1 comment  ·  Adobe InDesign: Feature Requests » Styles  ·  Flag idea as inappropriate…  ·  Admin →
    Philippe Maintigneux shared this idea  · 
  3. 47 votes
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    6 comments  ·  Adobe InDesign: Bugs » Performance/Usability  ·  Flag idea as inappropriate…  ·  Admin →

    Hello All,

    Thank you for your patience all this while.
    We had launched our investigation into the matter to get to the root cause of the problem. As the part of our investigation, we had reached out to many of you personally over email.
    We have concluded our investigation and have come up with few findings.

    1. For many of the users the issue got fixed after updating InDesign to a newer version.
    2. For some, the issue got resolved after disabling a third-party application such as Suitecase fusion etc.
    3. For few, the issue was intermittent and is no longer reproducible.
    4. For majority of the users, the underlying cause of the performance issue was identified to be related to span columns, cross-references, third party plugin etc.

    We have created separated threads for these issues and we are now working towards resolving them.

    However, over the time this thread…

    Philippe Maintigneux commented  · 

    InDesign 14.0.2 + Mojave 10.14.4. Same problem. I have mentionned it a long time ago. It seemed to go better on or two weeks ago. But this week, I see the spinning wheel too often. No link can be made with the length of the document, it happens also on very simple one page documents.

    Philippe Maintigneux supported this idea  · 
  4. 91 votes
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    122 comments  ·  Adobe InDesign: Bugs » Performance/Usability  ·  Flag idea as inappropriate…  ·  Admin →

    Hello All,

    Following up on the comments stating that the issue is yet not fixed, we did our investigation and found that, the issues being called out in the comment section, though maybe relevant but are different than the one for which this thread was originally created.

    This particular thread caters to a very specific case which has been fixed in the last update of InDesign.

    If you continue to face performance related issues with InDesign, we sincerely request you to create a separate thread so that we can categorize the performance related issues and address them completely.
    In addition to track the performance issues effectively, it will also enable us to reach out to you in a organised manner when we investigate into each category of performance issues.

    We are extremely sorry for the troubles you are facing with InDesign and we are determined to resolve them as efficiently…

    Philippe Maintigneux commented  · 

    When are you going to fix this? Again, I have got to be at work on a sunday as InDesign slowness makes me late on all my works. Not giving an answer does not show much respect for your customers. If we have to wait too long, I am beginning to consider turning to "the other" product.

    Philippe Maintigneux commented  · 

    I have tried to turn off many options, including preflight. No change. Please FIX this at once. We are losing time and money.

    Philippe Maintigneux commented  · 

    I don't think this is fixed at all.
    I have a brand new iMac with Mojave 10.14.2, the latest InDesign version 14.0.1. I have 16 Go memory. I have only the fonts that come with the iMac and a dozen more. I have no other application running. I have deleted the old preferences, although there was none before installation. I have disactivated all preferences are know to be be able to slow InDesign. I have dismounted external hard drives. There is no improvement.
    I had this problem on an older iMac (four yeras old) and that is why I bought a new one. With no success.
    This means for me a big loss in productivity and revenue.
    It is high time Adobe solves the issue.

  5. 38 votes
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    18 comments  ·  Adobe InDesign: Feature Requests » Scripting  ·  Flag idea as inappropriate…  ·  Admin →
    Philippe Maintigneux commented  · 

    Sorry, I find this a stupid answer. What is asked for is a function to repeat any action. You propose to change shortcuts. You are not answering the question. You are just asking us to change the way we work by changing the shortcuts we are used to... Stupid.

    Philippe Maintigneux supported this idea  · 
  6. 22 votes
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    Philippe Maintigneux commented  · 

    It is not exactly what is asked for. As you say, Paste in Place is... Paste in Place, only. The is no choise given to paste in front or in back.

    Philippe Maintigneux supported this idea  · 
  7. 66 votes
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    52 comments  ·  Adobe InDesign: Bugs » Performance/Usability  ·  Flag idea as inappropriate…  ·  Admin →

    Hello All,

    Thank you for your patience all this while.
    We had launched our investigation into the matter to get to the root cause of the problem. As the part of our investigation, we had reached out to many of you personally over email.
    We have concluded our investigation and have come up with few findings.

    1. For many of the users the issue got fixed after updating InDesign to a newer version.
    2. For some, the issue got resolved after disabling a third-party application such as Suitecase fusion etc.
    3. For few, the issue was intermittent and is no longer reproducible.
    4. For majority of the users, the underlying cause of the performance issue was identified to be related to span columns, cross-references, third party plugin etc.

    We have created separated threads for these issues and we are now working towards resolving them.

    However, over the time this thread…

    Philippe Maintigneux supported this idea  · 
  8. 5 votes
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    0 comments  ·  Adobe InDesign: Bugs » Performance/Usability  ·  Flag idea as inappropriate…  ·  Admin →

    Hello All,

    Thank you for your patience all this while.
    We had launched our investigation into the matter to get to the root cause of the problem. As the part of our investigation, we had reached out to many of you personally over email.
    We have concluded our investigation and have come up with few findings.

    1. For many of the users the issue got fixed after updating InDesign to a newer version.
    2. For some, the issue got resolved after disabling a third-party application such as Suitecase fusion etc.
    3. For few, the issue was intermittent and is no longer reproducible.
    4. For majority of the users, the underlying cause of the performance issue was identified to be related to span columns, cross-references, third party plugin etc.

    We have created separated threads for these issues and we are now working towards resolving them.

    However, over the time this thread…

    Philippe Maintigneux supported this idea  · 
  9. 134 votes
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    20 comments  ·  Adobe InDesign: Feature Requests » UI  ·  Flag idea as inappropriate…  ·  Admin →
    Philippe Maintigneux supported this idea  · 
  10. 10 votes
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    1 comment  ·  Adobe InDesign: Feature Requests » Styles  ·  Flag idea as inappropriate…  ·  Admin →
    Philippe Maintigneux supported this idea  · 
  11. 8 votes
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    2 comments  ·  Adobe InDesign: Feature Requests » UI  ·  Flag idea as inappropriate…  ·  Admin →
    Philippe Maintigneux supported this idea  · 
  12. 20 votes
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    0 comments  ·  Adobe InDesign: Feature Requests » UI  ·  Flag idea as inappropriate…  ·  Admin →
    Philippe Maintigneux supported this idea  · 
  13. 19 votes
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    Philippe Maintigneux supported this idea  · 
  14. 180 votes
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    The fix for this issue is now available in the latest update (14.0.2) of InDesign 2019.

    If you are unable to see the update notification, open the menu (three dots) from the top-right of Creative Cloud desktop application and click on ‘Check For App Updates’.
    Once the update button is shown against InDesign, click on the button to update to Id 14.0.2.

    If you face any problems with the new update, do let us know in the comments.

    The list of fixed issues can be found at: helpx.adobe.com/indesign/kb/fixed-issues.html


    Adobe InDesign team

    Philippe Maintigneux supported this idea  · 
  15. 2 votes
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    0 comments  ·  Adobe InDesign: Feature Requests » Other  ·  Flag idea as inappropriate…  ·  Admin →
    Philippe Maintigneux shared this idea  · 

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