D Cardillo

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    3 comments  ·  Adobe InDesign: Bugs » Crash  ·  Flag idea as inappropriate…  ·  Admin →

    We have released an update for InDesign CC2019 (v 14.0.1) which contains some stability fixes. If you are not already on 14.0.1 (build 209), then we recommend you to update to latest version.

    If you still face this issue even after updating, please submit the crash report to us.
    (Guidelines to submit crash are available at https://helpx.adobe.com/indesign/kb/submit-crash-reports.html)

    Also, please send the following information to santalwa@adobe.com :

    • Reproducible Steps – What were you doing when InDesign crashed?
    • Error snapshot or video recording of the issue.
    • Is the issue related to a specific document(s)/asset(s)? If yes, can you please share the document(s)/asset(s) with us?
    • Does trashing InDesign Preferences and Cache help resolve the issue? Please take a backup of the same before trashing them.

    Adobe InDesign team

    D Cardillo commented  · 

    Answer: it happens when Layout Adjustment is enabled — or ID thinks it is (see below).

    With no documents open, the Liquid Layout panel has a warning that "Liquid Layout rules do not apply because layout adjustment is enabled for the document. [no document open] Click to disable layout adjustment." Although clicking doesn't do anything.

    Opening the Layout Adjustment settings manually (from the Liquid Layout panel menu) shows the setting is indeed off. (see image)

    Fix: Create a new, blank document. Open the Liquid Layout panel. Ensure Layout Adjustment is off. From that point, it should remain off, and there should be no warning with no documents open that it mistakenly believes it's on.

    Changing the Margins with the Preview checkbox checked in the New Document dialog, both new and legacy functions normally.

    D Cardillo shared this idea  · 

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