Tim Newcombe
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1 vote
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172 votes
The team is working on a fix. We plan to make the fix available to all users soon.
Thank you for your patience & support.
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Adobe InDesign team
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16 votes
Hi,
Thank you for reporting the issue. We have been able to reproduce the issue and it is currently under investigation.
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Adobe InDesign Team
Tim Newcombe
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136 votes
We've just released InDesign 17.2.1 version which addresses this issue.
Please update to this latest version using Creative Cloud Desktop application.
In case the fix does not work immediately for you, please try the following:
1) Quit InDesign.
2) Delete the following:
on Mac:
/Users/[yourname]/Library/Caches/Adobe InDesign
/Users/[yourname]/Library/Preferences/Adobe InDesign
on Win:
C:\Users\[yourname]\AppData\Roaming\Adobe\InDesign
C:\Users\[yourname]\AppData\Local\Adobe\InDesign
Relaunch InDesign & see if it works properly now.
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InDesign team
Tim Newcombe
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794 votes
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12 votes
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288 votes
Scalable UI feature is now available in the latest version of InDesign – InDesign 2022. Please get the latest version of InDesign from the Creative Cloud Desktop app. — Adobe InDesign team
Tim Newcombe
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1 vote
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33 votes
Hello All,
Thank you for your patience all this while.
This issue is now fixed in the latest update (Id 14.0.1) of InDesign CC.
If you are unable to see the update notification yet, open the menu (three dots) from the top-right of Creative Cloud desktop application and click on ‘Check For App Updates’.Once the update button is shown against InDesign CC, click on the button to update your InDesign to Id 14.0.1 for the fix of the issue.
Do let us know in the comments, if you face any problem with the new update.List of fixed issues can be found at: helpx.adobe.com/indesign/kb/fixed-issues.html
Regards,
InDesign TeamAn error occurred while saving the comment
Tim Newcombe
commented
As of at least InDesign 16.1 this has started happening again. Same colour setting problem is also occurring in Illustrator. Photoshop appears immune.
Tim Newcombe
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3 votes
Tim Newcombe
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Same problem also occurs on macOS Big Sur. Another day, another InDesign bug introduced by an update. Incidentally it also refuses to see the same fonts if they are in the Document Fonts folder of a package.