We have concluded our investigation into the issue and found that the issue is specific to few versions of MacOS 10.14.×.
As a part of our investigation we had reached out to many of you, where many of you have confirmed that the issue gets resolved after upgrading to MacOS 10.14.5.
If you are NOT using MacOS 10.14.5 and still facing this issue, please upgrade your MacOs to 10.14.5 version.
In case you continue to face the same issue after the upgrade, you may reach out to us at firstname.lastname@example.org.
For any other problem related to packaging workflows please create a new thread.
We are closing this thread for now.
Thank you for your patience all this while.
I also have been unable to package files to our Google Drive since upgrading to InDesign 14.0.2, Running Mac OS High Sierra 10.13.6. I get an error message telling me that it cannot copy the necessary fonts. If I package to my desktop, and then copy over it's fine. But it's an irritating extra step, and also forces me to work off my computer instead of Drive.
We’ve been able to identify one scenario in which the cache folder is not accessible while InDesign is launched, resulting in the issue. The issue seems to be specific to MAC OS.
We have released an update for InDesign CC2019 (v 14.0.2) which contains some stability fixes. If you are not already on 14.0.2, then we recommend you to update to latest version.
If you still encounter the issue again, try to access the location “/Users//Library/Caches/Adobe InDesign/Version/14.0/en_US/InDesign Recovery/*” and create a file in the directory.
Workaround – Quit & relaunch the application, Cache folder gets created and the problem is resolved.
The fix for this issue is now available in the latest update 14.0.2 of InDesign 2019.
If you are unable to see the update notification yet, open the menu (three dots) from the top-right of Creative Cloud desktop application and click on ‘Check For App Updates’.
Once the update button is shown against InDesign, click on the button to update to Id 14.0.2.
If you face any problems with the new update, do let us know in the comments.
12 votes2 comments · Adobe InDesign: Feature Requests » PublishOnline · Flag idea as inappropriate… · Admin →
14 votes1 comment · Adobe InDesign: Feature Requests » PublishOnline · Flag idea as inappropriate… · Admin →
24 votes10 comments · Adobe InDesign: Feature Requests » PublishOnline · Flag idea as inappropriate… · Admin →
The feature is implemented and is already available in latest InDesign release
Please upgrade InDesign to the latest version to use this feature.
Exactly what Keith said!!
19 votes5 comments · Adobe InDesign: Feature Requests » PublishOnline · Flag idea as inappropriate… · Admin →