Jen Lucas

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  1. 26 votes

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    Jen Lucas commented  · 

    My team is experiencing this issue as well. There are strange missing image icons overlapping text boxes as well as missing images, etc. We need this fixed ASAP. We have been experiencing this issue since mid-week last week.

    Jen Lucas supported this idea  · 
  2. 97 votes

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    87 comments  ·  Adobe InDesign: Bugs » Document/Pages  ·  Flag idea as inappropriate…  ·  Admin →

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    We're happy to announce that the fix for this issue is now available in the latest update of InDesign - version 17.2 that is available from Creative Cloud Desktop application.

    Please update to this latest InDesign version to get the fix.

    --

    Adobe InDesign team

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    Jen Lucas commented  · 

    Same issue, and very frustrated!! Any time I open two documents at once and attempt to copy items between the two (and sometimes just when I open two documents at once). This is an ongoing issue for me lately.
    Running InDesign 16.2.1 on a Mac OS Mojave 10.14.6 (admittedly far behind on the OS updates) Please fix this!!!

    Jen Lucas supported this idea  · 
  3. 122 votes

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    Jen Lucas supported this idea  · 
  4. 2 votes

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    Jen Lucas shared this idea  · 
  5. 55 votes

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    Under Review  ·  Abhinav Kaushik responded

    Thank you all for your support on this feature request. Evidently, stronger analytics, would ensure better decision making.

    I’ll be reaching out to some of you to gather more inputs on this feature request.
    Your feedback will go a long way to help us define the feature better.

    Regards,
    Abhinav Kaushik (AK)
    Product Manager, InDesign

    Jen Lucas supported this idea  · 
  6. 38 votes

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    54 comments  ·  Adobe InDesign: Bugs » Print/Packaging  ·  Flag idea as inappropriate…  ·  Admin →

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    Hello All,

    We have concluded our investigation into the issue and found that the issue is specific to few versions of MacOS 10.14.×.
    As a part of our investigation we had reached out to many of you, where many of you have confirmed that the issue gets resolved after upgrading to MacOS 10.14.5.

    Note:
    If you are NOT using MacOS 10.14.5 and still facing this issue, please upgrade your MacOs to 10.14.5 version.
    In case you continue to face the same issue after the upgrade, you may reach out to us at sharewithid@adobe.com.

    For any other problem related to packaging workflows please create a new thread.

    We are closing this thread for now.

    Thank you for your patience all this while.

    -InDesign Team

    Jen Lucas supported this idea  · 
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    Jen Lucas commented  · 

    I also have been unable to package files to our Google Drive since upgrading to InDesign 14.0.2, Running Mac OS High Sierra 10.13.6. I get an error message telling me that it cannot copy the necessary fonts. If I package to my desktop, and then copy over it's fine. But it's an irritating extra step, and also forces me to work off my computer instead of Drive.

  7. 56 votes

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    63 comments  ·  Adobe InDesign: Bugs » Crash  ·  Flag idea as inappropriate…  ·  Admin →

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    Jen Lucas supported this idea  · 
  8. 1 vote

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    1 comment  ·  Adobe InDesign: Bugs » ePub/HTML/Publish Online  ·  Flag idea as inappropriate…  ·  Admin →

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    The fix for this issue is now available in the latest update 14.0.2 of InDesign 2019.
    If you are unable to see the update notification yet, open the menu (three dots) from the top-right of Creative Cloud desktop application and click on ‘Check For App Updates’.
    Once the update button is shown against InDesign, click on the button to update to Id 14.0.2.

    If you face any problems with the new update, do let us know in the comments.
    https://helpx.adobe.com/indesign/kb/fixed-issues.html

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    Jen Lucas commented  · 

    Hallelujah!

  9. 17 votes

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    Jen Lucas supported this idea  · 
  10. 25 votes

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    Jen Lucas supported this idea  · 
  11. 26 votes

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    Jen Lucas commented  · 

    Exactly what Keith said!!

    Jen Lucas shared this idea  · 
  12. 103 votes

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    Jen Lucas commented  · 

    I currently work on a team of three designers, and we sometimes work on each other's files. Currently, if there is an update to a file that has been published online, and we need to upload a new version of a document, we have to figure out which of the three of us originally uploaded the file and have them update it. It would be easier if we could update each other's files rather than asking the original designer to stop what they are doing to update a project.

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