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Jen Lucas

← Adobe InDesign

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17 results found

  1. vertical justification not working with anchored objects

    5 votes

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    3 comments  ·  Adobe InDesign: Bugs » Others  ·  Admin →
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    Jen Lucas supported this idea  · 

  2. file menu

    4 votes

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    3 comments  ·  Adobe InDesign: Bugs » Performance/Usability  ·  Admin →
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    Jen Lucas commented  · 

    This is happening ALL the time to me. Latest version of indesign. I have to restart my whole computer a number of times before it will go back to working. I do need to do a security update on my OS tonight, so hopefully that will fix it. In the meantime, not being able to access anything in the menu is a HUGE issue. Dead in the water over here.

    Jen Lucas supported this idea  · 

  3. Save functions unavailable

    3 votes

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    4 comments  ·  Adobe InDesign: Bugs » Document/Pages  ·  Admin →
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    Jen Lucas commented  · 

    I am having the same issue. I don't have any documents to share because I cannot save anything I am working on currently. The options aren't greyed out, they modal just won't open to select where to save, etc. I'm having the same problem with placing an image... the modal window where I would select which image to place is not opening up when I try and place. This keeps happening randomly and all I can do when it happens is force quit and hope that a temporary file is saved, restart my computer and try again.

  4. I lost all Save, Save As, Undo functionality (everything is grayed out). To save my work, I have to export as an IDML .

    129 votes

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    218 comments  ·  Adobe InDesign: Bugs » Performance/Usability  ·  Admin →
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    CLOSED  ·  AdminRavi Kiran (Senior Lead Quality Engineer, Adobe InDesign) responded

    As part of the investigation into the cause of this issue, we personally reached out to many of you over email. We have so far heard from only some of you.

    Of the responses we have received, the conclusion we’ve come to is:
    This issue was intermittent, happened once during the course of work but somehow got resolved and has not happened again. This issue can’t be reproduced now.

    Over a period of time, this thread has not thrown any fresh clues on why this issue seems to occur randomly for some and then seems to resolve itself. So we’re closing this thread.

    However, even though we’re closing this thread, if you again run into this issue any time on a consistent basis, please report it here on UserVoice (in a new thread) with supporting assets like:
    A) a test file,
    B) detailed steps to replicate the issue
    C) any…

    Jen Lucas supported this idea  · 

  5. InDesign crashes/freezes on launch all the time

    84 votes

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    66 comments  ·  Adobe InDesign: Bugs » Crash/Freeze/Hang  ·  Admin →
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    Fixed via KBDoc  ·  AdminSanyam Talwar (Senior Lead Software Engineer, Adobe InDesign) responded

    Many internal as well as external factors can cause the InDesign application to crash/freeze/hang. A few workarounds are listed at Fix crash issues with InDesign.

    We completed the investigation and came up with the following: Either the issue has been resolved in the most recent release of InDesign (Refer to InDesign Release notes), the issue was intermittent at the time of reporting and is no longer reproducible, or the InDesign version mentioned in the report is no longer covered by Creative Cloud Support Policy.

    We would recommend you upgrade to the latest version as it is more robust. If you are still facing this issue even after updating it, either submit the crash report(Refer to Submitting crash reports) to us or Contact Adobe support.

    Jen Lucas supported this idea  · 

  6. InDesign publish online broken links and missing objects

    33 votes

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    37 comments  ·  Adobe InDesign: Bugs » ePub/HTML/Publish Online  ·  Admin →
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    Jen Lucas commented  · 

    My team is experiencing this issue as well. There are strange missing image icons overlapping text boxes as well as missing images, etc. We need this fixed ASAP. We have been experiencing this issue since mid-week last week.

    Jen Lucas supported this idea  · 

  7. Red stripes in InDesign document

    100 votes

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    89 comments  ·  Adobe InDesign: Bugs » Document/Pages  ·  Admin →
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    FIXED  ·  AdminRavi Kiran (Senior Lead Quality Engineer, Adobe InDesign) responded

    We're happy to announce that the fix for this issue is now available in the latest update of InDesign - version 17.2 that is available from Creative Cloud Desktop application.

    Please update to this latest InDesign version to get the fix.

    --

    Adobe InDesign team

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    Jen Lucas commented  · 

    Same issue, and very frustrated!! Any time I open two documents at once and attempt to copy items between the two (and sometimes just when I open two documents at once). This is an ongoing issue for me lately.
    Running InDesign 16.2.1 on a Mac OS Mojave 10.14.6 (admittedly far behind on the OS updates) Please fix this!!!

    Jen Lucas supported this idea  · 

  8. Share for Review - Option to add multiple users as Owners.

    187 votes

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    53 comments  ·  Adobe InDesign: Feature Requests » Share for Review  ·  Admin →
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    Jen Lucas supported this idea  · 

  9. Mystery white hairlines showing up on edges of Published Online Document

    2 votes

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    0 comments  ·  Adobe InDesign: Bugs » ePub/HTML/Publish Online  ·  Admin →
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    Jen Lucas shared this idea  · 

  10. Expand PublishOnline Analytics

    64 votes

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    17 comments  ·  Adobe InDesign: Feature Requests » PublishOnline  ·  Admin →
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    Under Review  ·  Abhinav Kaushik responded

    Thank you all for your support on this feature request. Evidently, stronger analytics, would ensure better decision making.

    I’ll be reaching out to some of you to gather more inputs on this feature request.
    Your feedback will go a long way to help us define the feature better.

    Regards,
    Abhinav Kaushik (AK)
    Product Manager, InDesign

    Jen Lucas supported this idea  · 

  11. Unable to package a file to a server after upgrading to Mojave.

    38 votes

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    54 comments  ·  Adobe InDesign: Bugs » Print/Packaging  ·  Admin →
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    Closed: Different Product  ·  Abhinav Kaushik responded

    Hello All,

    We have concluded our investigation into the issue and found that the issue is specific to few versions of MacOS 10.14.×.
    As a part of our investigation we had reached out to many of you, where many of you have confirmed that the issue gets resolved after upgrading to MacOS 10.14.5.

    Note:
    If you are NOT using MacOS 10.14.5 and still facing this issue, please upgrade your MacOs to 10.14.5 version.
    In case you continue to face the same issue after the upgrade, you may reach out to us at sharewithid@adobe.com.

    For any other problem related to packaging workflows please create a new thread.

    We are closing this thread for now.

    Thank you for your patience all this while.

    -InDesign Team

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    Jen Lucas commented  · 

    I also have been unable to package files to our Google Drive since upgrading to InDesign 14.0.2, Running Mac OS High Sierra 10.13.6. I get an error message telling me that it cannot copy the necessary fonts. If I package to my desktop, and then copy over it's fine. But it's an irritating extra step, and also forces me to work off my computer instead of Drive.

  12. Error Code 4 / Fehler Code 4: for not damaged documents

    56 votes

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    62 comments  ·  Adobe InDesign: Bugs » Crash/Freeze/Hang  ·  Admin →
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    Jen Lucas supported this idea  · 

  13. Publish Online is converting two pages of a spread into one wide page, and overriding PDF settings on the download

    1 vote

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    1 comment  ·  Adobe InDesign: Bugs » ePub/HTML/Publish Online  ·  Admin →
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    Closed: Fixed  ·  Abhinav Kaushik responded

    The fix for this issue is now available in the latest update 14.0.2 of InDesign 2019.
    If you are unable to see the update notification yet, open the menu (three dots) from the top-right of Creative Cloud desktop application and click on ‘Check For App Updates’.
    Once the update button is shown against InDesign, click on the button to update to Id 14.0.2.

    If you face any problems with the new update, do let us know in the comments.
    https://helpx.adobe.com/indesign/kb/fixed-issues.html

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    Jen Lucas commented  · 

    Hallelujah!

  14. Allow upload of separate PDF

    19 votes

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    2 comments  ·  Adobe InDesign: Feature Requests » PublishOnline  ·  Admin →
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  15. Remove the menu bar from Publish Online when in full screen mode and make sure any remote clicker device can be used to present.

    32 votes

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    9 comments  ·  Adobe InDesign: Feature Requests » PublishOnline  ·  Admin →
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    Jen Lucas supported this idea  · 

  16. Update the analytics feature on the Publish Online Dashboard so you can see all the individual analytics for each document

    28 votes

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    10 comments  ·  Adobe InDesign: Feature Requests » PublishOnline  ·  Admin →
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    Jen Lucas commented  · 

    Exactly what Keith said!!

    Jen Lucas shared this idea  · 

  17. Team memberships: Have a central place for all publications to be published online accessible for all to edit/get stats.

    131 votes

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    58 comments  ·  Adobe InDesign: Feature Requests » PublishOnline  ·  Admin →
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    Jen Lucas commented  · 

    I currently work on a team of three designers, and we sometimes work on each other's files. Currently, if there is an update to a file that has been published online, and we need to upload a new version of a document, we have to figure out which of the three of us originally uploaded the file and have them update it. It would be easier if we could update each other's files rather than asking the original designer to stop what they are doing to update a project.

    Jen Lucas supported this idea  · 

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