7773 results found

1. [ID-4276616][Win]InDesign 21.x does not launch after Windows update due to corrupt VCRuntime

   Indesign and some other products are failing to open, and it all related to the Microsoft C++ Redistributable, we just have to repair it and it starts working again.
   Please work with Microsoft on the issue, something is happening that is making it very very hard to manage and work with InDesign because of the problem. I think it is happening with other Adobe products too

   Microsoft Support request number: 2602270030003886

   Impact

   Cumulative update appears to be removing the msvcp140.dll, vcruntime140.dll and vcruntime140_1.dll from the C:\Windows\System32 directory

   Investigations currently by Microsoft

   The investigation is currently ongoing with both the Microsoft VC++ team and the MSI development team. Current findings indicate multiple contributing factors behind the reported VC runtime corruption and installation issues.

   Details requested by Microsoft to be collected by customer

   Capture additional logging via the [Introduction to TroubleShootingScript toolset (TSS) - Windows Client | Microsoft ( https://learn.microsoft.com/en-us/troubleshoot/windows-client/windows-tss/introduction-to-troubleshootingscript-toolset-tss), to generate a DND_SetupReport and share it with sharewithID@adobe.com

   • Download and unzip toolset from:  https://aka.ms/getTSS
   • Launch an elevated Powershell prompt
   • Run the following to ensure the script can be executed: Set-ExecutionPolicy -scope Process -ExecutionPolicy RemoteSigned -Force
   • Capture the installation data by running the tss script as follows: .\TSS.ps1 -Collectlog DND_SetupReport
   • Zip the resulting C:\MS_DATA folder containing the files, and upload to the File Transfer site.

   Indesign and some other products are failing to open, and it all related to the Microsoft C++ Redistributable, we just have to repair it and it starts working again.
   Please work with Microsoft on the issue, something is happening that is making it very very hard to manage and work with InDesign because of the problem. I think it is happening with other Adobe products too

   Microsoft Support request number: 2602270030003886

   Impact

   Cumulative update appears to be removing the msvcp140.dll, vcruntime140.dll and vcruntime140_1.dll from the C:\Windows\System32 directory

   Investigations currently by Microsoft

   The investigation is currently ongoing with both the Microsoft… more

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   3 comments  ·  Crash/Freeze/Hang  ·  Delete…  ·  Admin →
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2. spinning wheel effing up programme v21.3

   This just started randomly happening in the middle of a working day and now won't go away.

   The spinning wheel appears when working on a file (normally placing images). I can close the job, but I cannot save (unless I "save as" again), cannot undo anything, and other menu items are greyed out as well. The programme won't close, and I have to force quit. Making it impossible to get through a job.

   No background tasks are appearing.

   I have had two remote sessions with Adobe agents, and both times they did something different that was supposed to "fix" the problem. Still having the problem!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

   1st fix (completely uninstalled everything Adobe related on my computer and reinstalled everything. All preferences and saved settings removed. DIDN'T WORK

   2nd fix - updating graphics card that was out of date. Worked for the rest of the day and then started the following day again.
   The jobs are not large, and the graphics are not complex.

   ADOBE FIX YOUR PROGRAMMES PROPERLY!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

   This just started randomly happening in the middle of a working day and now won't go away.

   The spinning wheel appears when working on a file (normally placing images). I can close the job, but I cannot save (unless I "save as" again), cannot undo anything, and other menu items are greyed out as well. The programme won't close, and I have to force quit. Making it impossible to get through a job.

   No background tasks are appearing.

   I have had two remote sessions with Adobe agents, and both times they did something different that was supposed to "fix" the… more

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   2 comments  ·  Crash/Freeze/Hang  ·  Delete…  ·  Admin →
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3. AI Generated Alt Text Overriding Manual Alt Text

   I have Generative AI disabled on my Mac and had manually entered alt-text on 2 images. Another user in my organisation, who had not disabled it, made some minor text amends on my file and my atl-text was overwritten.

   I feel that any image that already has alt-text manually added should not be altered by this feature.

   Also it would be good that when the feature is turned on it could have an option to only affect images added to the Articles Panel as that is the most common way of setting the tag order.

   Mac OS 15.7.4 InDesign 21.2

   4 votes

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   1 comment  ·  Accessibility  ·  Delete…  ·  Admin →
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4. close

   Freezes when I try to close the program. It will either not close at all, no matter how many force stops/close buttons I hit, or it will completely crash instead of closing safely.

   4 votes

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   1 comment  ·  Crash/Freeze/Hang  ·  Delete…  ·  Admin →
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5. Ongoing performance issues with large InDesign files

   We’re running into frequent slowdowns and crashes when working with large InDesign documents (lots of pages, linked assets, complex styles, long text flows). It’s happening across multiple machines, not just one setup.
   At Tech Formation, we support teams that depend on InDesign for real production work, and these issues are starting to affect delivery timelines and workflows.
   It would be great to know whether this is a known issue and whether there’s any workaround or logging we can enable to help diagnose it.

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   0 comments  ·  Accessibility  ·  Delete…  ·  Admin →
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6. Show Import Options no longer stays checked

   The "show import options" box will not stay checked in the "Place" window. Sometimes it does stay checked for one or two items but if you are importing more than that it will not stay checked.

   Previously it stayed checked until the next time that inDesign was restarted. This may seem minor but is an extreme inconvenience and severely hindering workflow.

   Version: 20.5

   Steps to reproduce:
   1. While working in document, Control+D (or "File>Place")
   2. Sees "Show Import Options" is unchecked, check box
   3. Place object
   4. Control+D to place new object
   5. Sees "Show Import Options" is unchecked AGAIN, re-check box
   6. Place new object
   7. Repeat ad nauseam

   Expected result: When "Show Import Options" is checked after first use, it will stay checked until the program is shut down and re-opened.

   Actual result: Not that.

   The "show import options" box will not stay checked in the "Place" window. Sometimes it does stay checked for one or two items but if you are importing more than that it will not stay checked.

   Previously it stayed checked until the next time that inDesign was restarted. This may seem minor but is an extreme inconvenience and severely hindering workflow.

   Version: 20.5

   Steps to reproduce:
   1. While working in document, Control+D (or "File>Place")
   2. Sees "Show Import Options" is unchecked, check box
   3. Place object
   4. Control+D to place new object
   5. Sees "Show Import Options" is unchecked AGAIN,… more

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   0 comments  ·  Performance/Usability  ·  Delete…  ·  Admin →
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7. Highlighting or Changing Text

   I’m experiencing an issue when highlighting text to delete it, changing the case, or switching fonts. The entire text, including the text above (on the same page), disappears. If I scroll up and then back down, I can make it reappear.

   https://drive.google.com/file/d/1f2-H_vNeEehKRKtjKCGpz4dJ4hcRc5_o/view?usp=sharing

   4 votes

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   0 comments  ·  Share for Review  ·  Delete…  ·  Admin →
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8. Find/Change saved queries lose numeric precision for indent values

   Version:
   Adobe InDesign 21.0.2
   macOS 26.2
   Issue also observed in much earlier versions (since CS5.5).
   Steps to reproduce:
   Create a document with paragraph units set to millimeters.
   Create a paragraph with a left indent of exactly 5 mm.
   Open Find/Change.
   In Find Text, set Left Indent to 5 mm by typing it manually.
   Run Find – the paragraph is found.
   Save this Find/Change query.
   Reload the saved query.
   Run Find again.
   Expected result:
   The saved query should find the same paragraphs as when the value is entered manually.
   Actual result:
   After reloading the saved query, the paragraph is not found.
   Additional details:
   Via the scripting API the difference can be observed.
   Manual entry via UI:
   app.findTextPreferences.leftIndent = 14.1732283464567
   After reloading saved query:
   app.findTextPreferences.leftIndent = 14.17322834
   The reduced numeric precision causes the query to fail.
   This appears to be a precision loss when persisting Find/Change query settings.
   The issue affects both UI and scripting workflows.
   Using paragraph or character styles does not prevent this issue, as it is related to how numeric values are stored and restored in saved queries.

   Version:
   Adobe InDesign 21.0.2
   macOS 26.2
   Issue also observed in much earlier versions (since CS5.5).
   Steps to reproduce:
   Create a document with paragraph units set to millimeters.
   Create a paragraph with a left indent of exactly 5 mm.
   Open Find/Change.
   In Find Text, set Left Indent to 5 mm by typing it manually.
   Run Find – the paragraph is found.
   Save this Find/Change query.
   Reload the saved query.
   Run Find again.
   Expected result:
   The saved query should find the same paragraphs as when the value is entered manually.
   Actual result:
   After reloading the saved query, the paragraph is not found.… more

   4 votes

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   1 comment  ·  Scripting  ·  Delete…  ·  Admin →
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9. [ID-4273263]With application frame "OFF", and multiple documents open InDesign 26 will resize them when switching between

   Before upgrading, I used to be able to have multipe .indd docs open next to a spreadsheet on my screen, now they automatically change size when I switch between them, seemingly "remembering" the state they were last resized to.

   • 

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   1 comment  ·  UI/UI Scaling  ·  Delete…  ·  Admin →
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   FIXED  ·  AdminRavi Kiran (Admin, Adobe InDesign) responded

   Fix is available in the latest InDesign 2026 release (21.2.0.30)

   --

   Adobe InDesign team

10. Save As, Export and import file locations not behaving after Mac OS Tahoe update

    Previously for many older versions of Indesign, Indesign will remember your document, PDF export and import locations.

    Save As would always take you to where your current document is, PDF export would take you to your last PDF export location for that particular document, and Import would take you to your last import location.

    Since upgrading to Mac OS Tahoe - all of this has gone haywire. Save As will sometimes take me to the last location of the PDF export, PDF export will sometimes take me to where the document is located. And import is the same. I am now saving documents in the wrong folder all the time, my PDFs are all mixed up, and now that I am aware of the problem I have to check and re-navigate everytime I Save As or Export or Import. It's slowing me down a huge amount and mistakes are still being made.

    This needs to be addressed and returned to the previous workflow settings ASAP!!!!!

    Previously for many older versions of Indesign, Indesign will remember your document, PDF export and import locations.

    Save As would always take you to where your current document is, PDF export would take you to your last PDF export location for that particular document, and Import would take you to your last import location.

    Since upgrading to Mac OS Tahoe - all of this has gone haywire. Save As will sometimes take me to the last location of the PDF export, PDF export will sometimes take me to where the document is located. And import is the same. I am… more

    4 votes

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11. Since MAC OS Tahoe 26.0 is installed impossible to work properly with Indesign

    Since MAC OS Tahoe 26.0 is installed impossible to work properly with Indesign

    4 votes

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    1 comment  ·  Performance/Usability  ·  Delete…  ·  Admin →
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12. GenAI Image location

    GenAI Images are automatically saved to the User's iCloud Documents folder. This causes a major issue if projects are shared with other users in that the GenAI Images may not get copied across, resulting in broken links.
    Another issue this creates is that if the User's iCloud storage is full, new images will not be created.
    There needs to be an option, either in the Preferences or the Links panel, for users to select where GenAI Images are stored.
    Please implement this.

    4 votes

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    0 comments  ·  Graphics/Images/Assets  ·  Delete…  ·  Admin →
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13. Character style applied to Table of Contents header

    When creating a book's table of contents (TOC), if you apply a character style to the first chapter, that style is applied to the TOC entry but it's also wrongly applied to the TOC header as well. It seems to be taking whatever character style that's applied to the first letter in the first chapter.

    I have a sample file I can send.
    Tested in InDesign 2024 and 2022 for Mac.
    Discussed here:
    https://community.adobe.com/t5/indesign-discussions/character-style-applied-to-table-of-contents-header/m-p/15256113#M619872

    4 votes

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14. Paragraph shading disappears randomly when working in Indesign

    Expected result: the shading is displayed as it is applied in the settings, also when making an adjustment.

    Actual result: When opening the Indesign file, the shading is displayed correctly. But when a change is made in the area with paragraph shading, the shading randomly disappears in some places and the edges of the shading are not displayed correctly, which makes it impossible to make accurate changes in the shading. In the pdf, the shading is displayed correctly, as it is applied in the settings. So no problem there. It is merely when working in Indesign that the display of the shading is faulty.

    Reproduce: make an adjustment in the shaded area. Text in colums, anchored objects in text, placed images, shading merged

    Indesign 2025, 20.1

    Expected result: the shading is displayed as it is applied in the settings, also when making an adjustment.

    Actual result: When opening the Indesign file, the shading is displayed correctly. But when a change is made in the area with paragraph shading, the shading randomly disappears in some places and the edges of the shading are not displayed correctly, which makes it impossible to make accurate changes in the shading. In the pdf, the shading is displayed correctly, as it is applied in the settings. So no problem there. It is merely when working in Indesign that the display of… more

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    0 comments  ·  Adjust Layout  ·  Delete…  ·  Admin →
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15. Selection Tool Doesn't Allow Dragging to Move After Windows Update

    Using InDesign 20.1 x64 on Windows 11. After the recent Windows security update (KB5051987), the Selection Tool no longer allows dragging to move elements on a second monitor. It could be related to the fact the monitors are not the same size and do not have the same UI scaling. It functions properly on my laptop screen but I normally work from my larger 2nd monitor and it is no longer functioning properly there. The Free Transform tool still works.

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    0 comments  ·  UI/UI Scaling  ·  Delete…  ·  Admin →
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16. Type contextual control interferes with type input

    When the option in Preferences > Advanced Type for “Type Contextual Controls > Show for Character Alternates, Fractions, Ordinals and Ligatures” is active you have to hit a key twice to replace a selected glyph if alternates are shown. Please see attached screen capture.

    To get rid of this behavior you have to disable the option in the Preferences.

    InDesign 2025 (20.1.0.71)

    • 

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    0 comments  ·  Text/Story/Table  ·  Delete…  ·  Admin →
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17. Cant move objects on second monitor

    Cant move objects on second monitor
    So i use a laptop usually and things are normally fine. however for some reason now all objects on my second monitor is not moveable. i can click on the object and when i attempt to move it theres a red circle icon. if i move the indesign window to my main screen everything is moveable and the problem only happens on the 2nd monitor. I've tried reseting preferences, nothing is locked.
    I am using the latest version of indesgn

    4 votes

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    1 comment  ·  Performance/Usability  ·  Delete…  ·  Admin →
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18. Indesign 2025 slowness

    This InDesign 2025 version is ridiculously slow. Change of Type tool to Selection tools it is taking 5 seconds or any other tool. Any single letter for correction 5 seconds. Selection of any item, 5 seconds. Anything one does is not less than 5-7 seconds in all. This is nonsense problems. The cursor should move FREELY and instantly.

    4 votes

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    1 comment  ·  Text/Story/Table  ·  Delete…  ·  Admin →
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19. Literal ampersand (&) doesn't show in font's OpenType stylistic set menu

    Adobe InDesign version: 20.1

    Expected Results:
    1. Use a font in InDesign that contains an OpenType stylistic set option with a name containing an ampersand (&).
    2. Look for that stylistic set in Character > OpenType > Stylistic Sets.
    3. The ampersand should be visible in the name of the stylistic set.

    Actual Results:
    The ampersand does not appear in the stylistic set name.

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    4 votes

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    1 comment  ·  UI/UI Scaling  ·  Delete…  ·  Admin →
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20. data merge images

    InDesign 20.0.1 on MaxOS 15.1.1 (24B91), the Data merge for images does not work. There are no errors or warmings, but upon previewing, exporting or merging the images to not populate. The same data file and downsaved indd file (ver 19) works.

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    4 votes

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    2 comments  ·  Others  ·  Delete…  ·  Admin →
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