6804 results found

1. Update to the latest version not possible

   After reinstalling Adobe Creative Cloud and Adobe InDesign CC 2018 (version 13.1) on a new Windows computer, it is not possible to update to the latest version 13.1.1.
   Even with a new installation of Adobe InDesign, version 13.0, no update is offered.
   All update installers should be available for all authorized versions * of the Creative Cloud.

   • https://helpx.adobe.com/enterprise/kb/remove-unauthorized-versions.html

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2. Placed PDFs that contain hyperlinks when exported to PDF, links are removed

   InDesign 15.1.1
   macOS Majave
   Acrobat Version (Architecture: x86_64
   Build: 20.9.20067.384717
   AGM: 4.30.101
   CoolType: 5.14.5
   JP2K: 1.2.2.46033)
   ========= END SYSTEM INFO ========

   Step 1: Open Indesign and place the "Placed PDF.pdf" file on a page
   Step 2: Export the PDF using Adobe PDF Presets (High Quality) select Hyperlinks checkbox on export and save
   Step 3: Open exported PDF and put mouse over hyperlink that was present in document from Step 1.

   Expected Result: would expect the hyperlink to remain clickable when exported from originating PDF

   Actual Result: hyperlink was removed on export and is no longer clickable :( See attached document "Placed PDF after Export.pdf"

   InDesign 15.1.1
   macOS Majave
   Acrobat Version (Architecture: x86_64
   Build: 20.9.20067.384717
   AGM: 4.30.101
   CoolType: 5.14.5
   JP2K: 1.2.2.46033)
   ========= END SYSTEM INFO ========

   Step 1: Open Indesign and place the "Placed PDF.pdf" file on a page
   Step 2: Export the PDF using Adobe PDF Presets (High Quality) select Hyperlinks checkbox on export and save
   Step 3: Open exported PDF and put mouse over hyperlink that was present in document from Step 1.

   Expected Result: would expect the hyperlink to remain clickable when exported from originating PDF

   Actual Result: hyperlink was removed on export and is no longer clickable :( See attached document… more

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   3 comments  ·  PDF Export  ·  Delete…  ·  Admin →
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3. Spinning wheel keeps running make program not responding

   When starting up InDesign 2020 (15.0.3) it runs a ok for a couple of minutes, then the spinning wheel comes on/off randomly. When on its impossible to use the program.
   Its the program CEP Html Engine causing the problem. A lot of instances is started up (se attached image). Tried to debug the problem and found that its the file cef.pak (in CEP Program folder) that’s the problem. When removing this, everything is fine except that the startup popup is missing.

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4. Renaming hyperlinks shared destinations: broken links in exported PDF

   Hello,

   I encounter a serious issue with InDesign 2020 (15.0.3) when renaming hyperlinks shared destinations (linking pages in the same document):

   Those links seem still working in InDesign when clicking a page icon in the Hyperlinks panel (it leads to the proper destination page)
   They don't work anymore after the PDF export in Acrobat (the links are clickable but they lead nowhere)
   I had to re-create all the shared destination links in the document, which is a huge waste of time at least and makes the feature very unreliable.

   I made 2 tests files, here's the Dropbox link: https://www.dropbox.com/sh/lugt070lkyzvnwr/AABIqY90wl4A0ujhD66K6nFaa?dl=0

   Test A

   A 3 pages InDesign file (and the related exported PDF).
   3 shared destinations leading to each page, named Page 1, Page 2, Page 3.
   3 links on each page, set using the shared destinations.
   All works fine in this file once exported as interactive PDF.

   Test B

   Same file as Test A except i renamed these shared destinations:
   Page 1 > Page 1-Renamed
   Page 2 > Page 2-Renamed
   The links using these shared destinations don't work anymore once exported as interactive PDF.

   And here's my post in the community forum:
   https://community.adobe.com/t5/indesign/renaming-hyperlinks-shared-destinations-broken-links-in-exported-pdf/m-p/11193973?page=1

   Hello,

   I encounter a serious issue with InDesign 2020 (15.0.3) when renaming hyperlinks shared destinations (linking pages in the same document):

   Those links seem still working in InDesign when clicking a page icon in the Hyperlinks panel (it leads to the proper destination page)
   They don't work anymore after the PDF export in Acrobat (the links are clickable but they lead nowhere)
   I had to re-create all the shared destination links in the document, which is a huge waste of time at least and makes the feature very unreliable.

   I made 2 tests files, here's the Dropbox link: https://www.dropbox.com/sh/lugt070lkyzvnwr/AABIqY90wl4A0ujhD66K6nFaa?dl=0

   Test… more

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5. Crash when "fitting frame to content" on an inline-anchored textframe (inline or above line)

   Hi,
   Last week i noticed that InDesign crashes when I fit the textframe to its contents, when that textframe is anchored as "text" inside another textframe (anchor-option: incline or above line) when it is not separated by paragraph breaks or whitespaces.

   I have a file that has one textframe for the main column. In it I placed several smaller textframes with more than one column as textelements.
   I didn't separate them by a space or linebreak. When fitting one of the smaller frames to its content by double clicking the lower reference point in the middle to get rid of whitespace inbetween the smaller frames, indesign crashes immediatly.

   When adding linebreaks inbetween the anchored textframes inside the main one, the "fitting frame to content"-action works fine.

   Attached is a video of the problem.
   If you have any questions feel free to ask.

   Please fix the problem.
   My company is using this textframe-in-textframe solution as templates to automatically populate the frames with text using a script. When executing that script Indesign crashed and we had to go look for the issue. Fixed the templates by adding linebreaks.

   I added my bugreport on another Bug that seemed similar but after reviewing it it seems like it's a separate bug: https://indesign.uservoice.com/forums/601180-adobe-indesign-bugs/suggestions/39398323-anchored-textframe-with-auto-sizing-auto-adjusting
   Maybe it's still helpful...

   Hi,
   Last week i noticed that InDesign crashes when I fit the textframe to its contents, when that textframe is anchored as "text" inside another textframe (anchor-option: incline or above line) when it is not separated by paragraph breaks or whitespaces.

   I have a file that has one textframe for the main column. In it I placed several smaller textframes with more than one column as textelements.
   I didn't separate them by a space or linebreak. When fitting one of the smaller frames to its content by double clicking the lower reference point in the middle to get rid of… more

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   5 comments  ·  Crash/Freeze/Hang  ·  Delete…  ·  Admin →
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   Under Review  ·  AdminRavi Kiran (Senior Lead Quality Engineer, Adobe InDesign) responded

   Thank you for reporting this issue.
   We’re reviewing this shortly.

   —
   Adobe InDesign team

6. Adobe InDesign 15.0.2 x64 too slow when opening two or more InDesign documents

   Adobe InDesign 15.0.2 x64 is too slow, when opening two or more InDesign documents.

   I work with Windows 10 Enterprise, version 1803

   Previously, I could open two or more InDesign documents without noticing any delays.

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7. Add the zero-width space (Unicode 200B​) in Insert White Space sub-menu

   Please add a new entry in the [Insert White Space] submenu for a [Zero-Width Space]. The Unicode 200B character.

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   0 comments  ·  Text/Story/Table  ·  Delete…  ·  Admin →
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8. eyedropper options

   I'm using InDesign 2020 and lately when I (accidentally) double click the eyedropper tool in the toolbar, it opens the Eyedropper Options window. There's an "OK" and "Cancel" button. When I click on either I can't close the window. It stays in the foreground in all applications. I can move it around, but not close it. The only way I've been able to get rid of the window is to force quit InDesign.

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   3 comments  ·  Colors/Swatches  ·  Delete…  ·  Admin →
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9. Slow

   Ever since these latest updates to InDesign, the performance is slow even with Display Performance set to Fast. I looked through the RAM and made sure no other settings were making it lag. I've uninstalled and reinstalled with no difference in performance. There shouldn't be a need to update InDesign so frequently, I've used Adobe products for over 10 years and these updates are making the usability go backwards.

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10. Bugs with Whitespaces in Justification’s Composer when work with Thai language and other issues

    As my report on bug with text wrapping in 2020 version (https://indesign.uservoice.com/forums/601180-adobe-indesign-bugs/suggestions/38998636-bug-with-world-ready-composer-when-use-space-like). Many of issues were fixed, but some still remain.
    .
    Before going to the issue in the title of the post, I want to specify some issue that doesn’t fix form my last report. If you see on the attachment img 02, you will see the issue about text encoding (it just only my suspicion) that happen when you just copy and paste text (specifically in Thai) form 2020 version to 2019 or to another text editor. After I had pasted text into TextEdit (you can find “Copy And Paste Text form Selection Text.txt” in attachment) almost vowels and tone marks were changed into quotation marks that which made me suspicious about text encoding in that language.
    .
    I do not know that this issue has a relative to the issue in question. The white spaces. As you can see in “img 01” in attachment (and on Indesign file which was also attached) on the text where I high-lighted.
    .
    First, you can see white space play as a character in the beginning of the line, like other white spaces such as thin-space. And you also see, when applied paragraph with Adobe World Ready Composer, either single line and paragraph, spaces other than whitespace that insert form space bar play as character on the end of the line when you apply text justify. In an example I shown to you, en-space did not collapse. It stilled as a character.
    .
    Other than that, you can see the close parenthesis was sole wrapped into the next line, even it should stayed with the last word.
    .
    Nearly half year, after you had claimed that Indesign support Thai, I still cloud’t update into 2020 version because of all these fatal issues.

    As my report on bug with text wrapping in 2020 version (https://indesign.uservoice.com/forums/601180-adobe-indesign-bugs/suggestions/38998636-bug-with-world-ready-composer-when-use-space-like). Many of issues were fixed, but some still remain.
    .
    Before going to the issue in the title of the post, I want to specify some issue that doesn’t fix form my last report. If you see on the attachment img 02, you will see the issue about text encoding (it just only my suspicion) that happen when you just copy and paste text (specifically in Thai) form 2020 version to 2019 or to another text editor. After I had pasted text into TextEdit (you can… more

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11. Exporting a PDF from Indesign is creating Form Xobject containers for everything.

    This is happening to me now and is messing everything up for 508 accessibility remediation. Copied this from another user. "The latest version of InDesign exports PDF's in which most all the tagged content is in an Xobject container, making accessibility remediation MUCH MORE DIFFICULT. This is a huge step backwards. Attached are two examples, from the same client, annual reports- last year's was fine, this year's has all the xobject issues. Please advise, help, fix, something!!!"

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12. Version 15.0.2 - Duplicate folder saving to desktop

    After moving a packaged folder from the desktop, if I go back to edit the file it creates a duplicate folder to the desktop with only the contents of Document fonts (which does not include all fonts). Definitely a concern of saving over existing data.

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13. CMD+O (Open File Dialog) Doesn't work after new 15.0 and 15.0.2 releases.

    CMD+O no longer opens the "Open File Dialog" upon first entering InDesign after launch. Once you open a file thru the Menu, CMD+O starts working properly.

    This was an issue in a previous version release, and now it has turned up again in this latest release.

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    4 comments  ·  UI/UI Scaling  ·  Delete…  ·  Admin →
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14. Can't Export PDF due to Indesign background tasks error

    I am using Indesign 2020 v15.0.02 and i am unable to export a large width document to PDF as I keep getting the Background Tasks Error. I have never seen this before.

    I need to export a large mm doc design for our new outdoor sign and can't send to the printers as it wont export properly.

    I've looked online but cant fix it myself despite trying tips.

    Please help this is driving me insane!

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15. installed 2020 and uninstalled 2019, no files not associating with the app

    After installing 2020 to edit files created in the latest version, all .indd files are not associated with Indesign at all. When I try to update default settings to associate .indd files with InDesign, the file type .indd is not listed.

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16. Scrolling and zoom issue

    Scrolling and zoom won't work all of a sudden. The ruler shows I am scrolling or zooming, but the pages remain stationary. This is happening while indexing. I have to close file and re-open

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17. blacked out images with no broken links

    InDesign ver 15.0.1
    I have a file that displayed all linked images correctly this morning. 90% of the images are linked from my desktop, which is also where the InDesign file is located. 2 of the linked images are from a network cloud server.

    After disconnecting from the server and then reopening the file, all linked files appear to have broken links. However when, checking the Links panel, only the images that were linked from the server are broken. This makes sense except that all linked images populate the document as either a gray box or a solid black box.

    After relinking all images, they appear normal on screen again. Prior to relinking them, I did a PDF export and all images appear correct in the PDF.

    This has happened on several files recently, with no easy solution to get the images restored.

    I expect that the images that are not broken links should display correctly and only broken links should display as blurred or black boxes.

    What I'm getting is no broken links, and nearly all images displaying as black.

    InDesign ver 15.0.1
    I have a file that displayed all linked images correctly this morning. 90% of the images are linked from my desktop, which is also where the InDesign file is located. 2 of the linked images are from a network cloud server.

    After disconnecting from the server and then reopening the file, all linked files appear to have broken links. However when, checking the Links panel, only the images that were linked from the server are broken. This makes sense except that all linked images populate the document as either a gray box or a solid black box.

    … more

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18. PDF Comments Unmapped / Adobe Indesign 2020, 15.0.1 (latest issue)

    1. Adobe Indesign 2020, 15.0.1 (latest issue, updated)
    2. Several files opened and attempted to edit with PDF markups. Have checked the PDF file in acrobat and correct.
    3. Comments should be mapped to identical document but are not.
    4. Most, if not all comments are unmapped (latest document completely unmapped - 50!!).

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    5 comments  ·  PDF Comments  ·  Delete…  ·  Admin →
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    Need More Info  ·  AdminRavi Kiran (Senior Lead Quality Engineer, Adobe InDesign) responded

    Please elaborate on the issue you are experiencing, giving concrete steps and examples to help us understand this better.

    —
    Adobe InDesign team

19. Data Merge function "Honor existing frame fitting option" is not working on master pages

    Version of Adobe InDesign, InCopy or InDesign Server

    Adobe InDesign 15.0.1

    macOS High Sierra 10.13.6

    iMac 27 Zoll End 2012

    Steps to reproduce the issues
    See also attached video

    Open the file > 01ExposeTEMPXMLStart.indd
    Generate a merged document by clicking the button
    Choose "Honor existing frame fitting" in Content Placement Options
    Click [OK]
    Jump to page 1 in the merged document
    The pictures are placed without honoring the existing frame fitting options from the object style
    This only happens with frames that are placed on a master page. The same frame on a document page works fine

    Expected result
    Data Merge should honor the new feature "Honor existing frame fitting options" on master pages al well

    Actual result
    The existing frame fitting options even by object style applied is ignored

    Workaround
    If a object style is already applied you can remove the local override by pressing the "delete local override" button

    Test file, screenshot, video or GIF capturing the issue (optional)

    Video and sample files attached

    Version of Adobe InDesign, InCopy or InDesign Server

    Adobe InDesign 15.0.1

    macOS High Sierra 10.13.6

    iMac 27 Zoll End 2012

    Steps to reproduce the issues
    See also attached video

    Open the file > 01ExposeTEMPXMLStart.indd
    Generate a merged document by clicking the button
    Choose "Honor existing frame fitting" in Content Placement Options
    Click [OK]
    Jump to page 1 in the merged document
    The pictures are placed without honoring the existing frame fitting options from the object style
    This only happens with frames that are placed on a master page. The same frame on a document page works… more

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    FIXED  ·  AdminRavi Kiran (Senior Lead Quality Engineer, Adobe InDesign) responded

    The fix for this issue is now available in the latest update of InDesign – that is, InDesign 15.0.2.

    Please update your InDesign application to get this fix.

    —
    Adobe InDesign team

20. InDesign 2020 v 15.0.1, Mac OS Catalina, indd/idml legacy layouts within packaged folders, images disappear

    InDesign 2020 v 15.0.1, Mac OS Catalina. When opening legacy versions of indd or idml documents within packaged folders, images flash/display briefly, then most if not all, disappear. The only solution seems t be to re-link each graphic individually.

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    5 comments  ·  Graphics/Images/Assets  ·  Delete…  ·  Admin →
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