7015 results found

1. Spanning columns sometimes makes my text move to the next page

   I'm trying to span some text and every time I do that text jumps to the next page. I have the keep options to anywhere so it's not a style sheet issue. This seems to be a new bug related to CC2019. Since I am using footnotes and it's going to be accessible I can't fake it and add another text box.

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   0 comments  ·  Styles  ·  Delete…  ·  Admin →
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2. QR code generation updates

   I love using the QR code generation. However, I am limited to only a few options. My suggestion is to add more options such as, upon scanning the code it would play an audio or a video file. Or, an option to redirect upon scanning to the App Store, or Play Store etc.

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3. eyedropper tool

   Using the eyedropper tool to select a color from the desired text is not working properly. Only strokes are painted with the desired color, not the text. It should like Illustrator's eyedropper tool which works perfectly. I have to use Illustrator's eyedropper tool to get the desired results I want.

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   Need More Info  ·  amaarora responded

   Hi,
   Please can you confirm if the “Character Settings” are turned on in the Eyedropper options?
   you can double click the eyedropper tool to check the eyedropper options

   Thanks

4. Export as InDesignMarkup (IDML) ignores the color profile

   When exporting an indd-file as an IDML-file we've experienced a problem. In the original file there's an embeded a specific color profile (ISO Coated v2 300% (ECI)).
   If we check the exported idml file we found out that InDesign ignores the specific color profile and resets the profile to it's standard profile (U.S. Web Coated (SWOP)) - which is not the desired profile and not suitable for our european print environment.

   That was the reason of some color problems with some printing stores or agencys we're working with in the past.

   At this time we couldn't find a solution or workaround for that... so we ask the developers to fix this as soon as possible.

   Do you need anything else for the solving of this issue.

   Thank you in advance!

   When exporting an indd-file as an IDML-file we've experienced a problem. In the original file there's an embeded a specific color profile (ISO Coated v2 300% (ECI)).
   If we check the exported idml file we found out that InDesign ignores the specific color profile and resets the profile to it's standard profile (U.S. Web Coated (SWOP)) - which is not the desired profile and not suitable for our european print environment.

   That was the reason of some color problems with some printing stores or agencys we're working with in the past.

   At this time we couldn't find a solution or… more

   4 votes

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   2 comments  ·  IDML Export  ·  Delete…  ·  Admin →
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5. variables not wrapping

   variables not wrapping => I am posting this again. It looks like this bug was reported 9 years ago and is still yet to be addressed

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6. Extendscript hangs CC2019 (14.0.2) on macOS

   Code below works fine on Windows and CC 2018 on Mac. But CC 2019 Mac it hangs the app once clicking the OK button in window 2. I've tried three different Macs including Mojave and High Sierra. All the same result. Pretty sure it's not just me. This bug has broken a number of my scripts that present a secondary window for saving settings.

   var w1 = new Window("dialog", "Window 1");
   
   var btnOpenWindow2 = w1.add("button", undefined, "Open Window 2");
   
   var btnOk1 = w1.add("button", undefined, "OK");
   
   btnOpenWindow2.onClick = function () {
   
   openWindow2();
   
   };
   
   btnOk1 = function () {
   
   w1.close();
   
   };
   
   w1.show();

   function openWindow2 () {
   
   var w2 = new Window("dialog", "Window 2");
   
   var btnOk2 = w2.add("button", undefined, "OK");
   
   btnOk2.onClick = function () {
   
   w2.close();
   
   };
   
   w2.show();
   
   }

   Code below works fine on Windows and CC 2018 on Mac. But CC 2019 Mac it hangs the app once clicking the OK button in window 2. I've tried three different Macs including Mojave and High Sierra. All the same result. Pretty sure it's not just me. This bug has broken a number of my scripts that present a secondary window for saving settings.

   var w1 = new Window("dialog", "Window 1");
   
   var btnOpenWindow2 = w1.add("button", undefined, "Open Window 2");
   
   var btnOk1 = w1.add("button", undefined, "OK");
   
   btnOpenWindow2.onClick = function () {
   
   openWindow2();
   
   };
   
   btnOk1 = function () {
   
   w1.close();
   
   };
   
   w1.show();

   … more

   4 votes

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   1 comment  ·  Crash/Freeze/Hang  ·  Delete…  ·  Admin →
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   Under Review  ·  amaarora responded

   Hi,
   Thanks for reporting the issue, we are reviewing it

   -InDesign Team

7. Not all fonts are collected in a package.

   This is for InDesign 14.0.2 x64

   To reproduce the issue, package any file and be sure the include fonts option is ON.

   Expected result is, as it ever was, that all fonts used in the document will be included in the "Fonts" folder of the resulting packaged file.

   Actual result is that some or all of the fonts are omitted.

   4 votes

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   0 comments  ·  Print/Packaging  ·  Delete…  ·  Admin →
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8. 23.0.3 Adobe PDF Preset / Transparency Flattener Preset "Convert Text To Outlines" Not Working

   In all previous versions of Illustrator and InDesign, when saving a PDF, I have been able to set my PDF settings to convert all text to outlines by checking "Convert All Text To Outlines" in my Adobe PDF preset. Since my recent update to 23.0.3, this feature is no longer working properly. The setting is still an option, however, upon save/export of the PDF, text is not converted to outlines as it previously was.

   I have reached out to customer support for this issue and have been informed that this issue is "expected behavior of the software".

   How is this issue considered “expected behavior” when:

   1) Setting Adobe PDF presets and Transparency Flattener presets to "convert text to outlines" is a feature of the software
   2) It has worked flawlessly in ALL previous versions of Illustrator and InDesign

   This is a pretty common practice that designers use when creating print documents. Most printers require all text to be outlines when receiving project files. It is very time consuming to manually change all text to outlines when you're working with a 100+ page project file. This feature, which I and countless others use on a daily basis, prevents the error of accidentally saving over a working file as well as saving time when preparing documents for print.

   If this feature (which is still showing as a feature in the current version) has been removed, I deeply implore you to bring this feature back.

   In all previous versions of Illustrator and InDesign, when saving a PDF, I have been able to set my PDF settings to convert all text to outlines by checking "Convert All Text To Outlines" in my Adobe PDF preset. Since my recent update to 23.0.3, this feature is no longer working properly. The setting is still an option, however, upon save/export of the PDF, text is not converted to outlines as it previously was.

   I have reached out to customer support for this issue and have been informed that this issue is "expected behavior of the software".

   How is this… more

   4 votes

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9. GREP, odd behaviour in InDesign v. 14.0.2

   Search and replace with GREP in InDesign version 14.0.2 behaves oddly.

   This simple GREP used to work fine:
   (?<=\s)([\u\s\,]+)$

   It matches upper case letters, commas and space between them at the end of a paragraph. But now it only matches some of them.

   Really strange.

   4 votes

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   FIXED  ·  AdminRavi Kiran (Admin, Adobe InDesign) responded

   Based on user response, marking this as Fixed.

   —
   Adobe​ InDesign team

10. Stop making InDesign preferences default to rich black

    Stop making the InDesign preferences default back to "rich black" under appearance of black whenever InDesign is updated, or the preferences are cleared. InDesign was originally created for print designers despite this expanding in this screen it should still default to " display all Blacks accurately", and "output all Blacks accurately". Since the change in the setting for print designers could end up costing quite a lot of money if not caught before it goes to press.

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11. Missing Font error after upgrading

    After the upgrading to cc 2019 , the older fonts which were installed in machine is giving missing font error, every time i have to sync the fonts. I am using windows 10 standard edition. Here is the screen shot of the error.

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    Need More Info  ·  amaarora responded

    Mailed the customer for more information.

    Thanks,
    Adobe InDesign Team

12. "Go back on roll over" interactive button state checked/greyed out

    I was working on an interactive project and found that the "go back on roll over" option becomes turned on and greyed out so you cannot un-check the box when adding an "upon release" action to a button. I initially could NOT figure out why this was happening, and it was totally screwing up my on-click actions in my project.

    Eventually, I think I figured out that it seems to happen when you create a button, add an "on roll over" action and check the box "go back on roll off", then create ANOTHER action (like "on click"), and then DELETE the original "on roll over" action. If you go and look at your "on click" or "on release" action you created, the "go back on roll off" box is showing and is checked and is greyed out so you cannot edit that option.

    "Go back on roll over" seems like something that should be SOLELY associated with roll over actions, and should be disabled as soon as you delete/remove ANY roll over actions you have created.

    I finally figured out how to fix it, which involved adding an additional roll over action to the button as well, deleting my original "on release" action, deleting the roll over action, and then RE-adding the "on release" action again.

    It took me about 30 minutes to hack this, but it's obviously a problem.

    You should really consider working on your interactivity problems, as more and more people are using InDesign for digital publishing, especially those who are working on print projects that also need to be converted into digital formats.

    Indesign 14.0.1
    Mac OS High Sierra 10.13.6 (17G5019)

    I was working on an interactive project and found that the "go back on roll over" option becomes turned on and greyed out so you cannot un-check the box when adding an "upon release" action to a button. I initially could NOT figure out why this was happening, and it was totally screwing up my on-click actions in my project.

    Eventually, I think I figured out that it seems to happen when you create a button, add an "on roll over" action and check the box "go back on roll off", then create ANOTHER action (like "on click"), and then… more

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13. Selecting 'No language' from styles advanced options really exports the tag to EN in PDF

    When you have a document with multiple languages and the main language isn't available in InDesign's presets, ie the document is mainly in Kirundi or Samoan and there are some English phrases, a user should be able to select 'No language' from the style's advanced options. Instead, 'No language' will export as EN and the tag in the PDF will have EN listed as the language in the tag's properties. This is problematic because the tag's language will override the document's language properties. This is a clear failure of WCAG SC 3.1.2 (language of parts).

    A screen reader won't be able to read the document because the English language tag properties will override everything.

    Fixing this will ensure PDFs can be accessible to people who use screen readers in languages other than InDesign's presets.

    When you have a document with multiple languages and the main language isn't available in InDesign's presets, ie the document is mainly in Kirundi or Samoan and there are some English phrases, a user should be able to select 'No language' from the style's advanced options. Instead, 'No language' will export as EN and the tag in the PDF will have EN listed as the language in the tag's properties. This is problematic because the tag's language will override the document's language properties. This is a clear failure of WCAG SC 3.1.2 (language of parts).

    A screen reader won't be… more

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    2 comments  ·  PDF Export  ·  Delete…  ·  Admin →
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14. "Unable to adjust document layout due to an error."

    1. Adobe InDesign CC 2019
    2. File >Adjust Layout > I select Custom page size; Auto-adjust margins to page size change; Options - adjust font size, adjust locked content.
    3. Expected result: page and all objects and fonts shrink from those I needed for a 8.5" x 11" (letter sized) doc. to 7.222" x 6" (6-column newspaper ad size) I need to produce a print-ready PDF for newspaper layout.
    4. Actual result: the error message "Unable to adjust document layout due to an error." (note: the preflight shows no errors, all links working, everything copacetic).
    5. See screen shots.

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    7 comments  ·  Adjust Layout  ·  Delete…  ·  Admin →
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    Need More Info  ·  AdminRavi Kiran (Admin, Adobe InDesign) responded

    We’d like to take a look at the document.
    Please share the same with us.

    Thanks,
    Adobe InDesign team

15. Pages

    Adobe Indesign 14.0.1

    Last row of Pages Panel doesn't display the page numbers. I'm unable to scroll lower either as the scroll bar is at limit.

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    4 votes

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16. Keyboard shortcuts to change case not working on Windows

    Keyboard shortcuts to change case of lines of text is no longer working. Apart from Alt-T to get up the text menu, I'm now having to use the mouse to select the further options to change to Title case. The sequence Alt-T-E-T, no longer works. As I frequently have many entries which need unifying each time I use it, this once useful feature is sorely missing. Please can you fix it Adobe?

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    4 votes

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    2 comments  ·  Text/Story/Table  ·  Delete…  ·  Admin →
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    Under Review  ·  Abhinav Kaushik responded

    Thank you for reporting the issue.
    We are currently reviewing it.

    -InDesign team

17. crash

    For several days we've had crashes while Indesign CC 2019 (14.0.01) being idle. Might be because links (*.psp and/or *.indd) are breaking due to network issues, but should not crash even so, just say links are broken. This has resulted in several files corrupted and cannot be restored even if those documents themselves are not affected by the broken links. The Indesign temp-files also seem to become corrupt (often showing 0 byte size).

    I've sent several crash reports and heard nothing.

    4 votes

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    5 comments  ·  Crash/Freeze/Hang  ·  Delete…  ·  Admin →
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    CLOSED  ·  amaarora responded

    To identify the cause of this issue, we had started our investigation with the aim to resolve it. You might have also received email from us seeking more details to help in our investigation.

    We’ve concluded our investigation and came up with the finding : Either the issue is fixed in the latest release of InDesign or the issue was intermittent in nature at the time of its reporting and is not reproducible now.

    We recommend you to upgrade to the latest version of InDesign 2020.0.1 (if you’re not already on it). It contains a lot of stability fixes.

    If you still face this issue even after updating to the latest version of InDesign, please submit the crash report to us. (The guidelines to submit crash are available at (https://helpx.adobe.com/indesign/kb/submit-crash-reports.html)

    We seek your support in our continual effort to improve InDesign.

    —
    Adobe InDesign Team

18. Short Cut Keys no longer work in Indesign 2019

    Indesign 2019
    Most of the old standard short cut keys no longer work and I cannot find anywhere what the new ones are or if I can change to a legacy mode. I'm talking basic old school short cuts like "space" to bring up the hand tool temporarily and the "shift" key to proportionately scale an object. Can anyone help me out with this as my productivity is grinding to a halt and I am not happy one bit.

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    0 comments  ·  Performance/Usability  ·  Delete…  ·  Admin →
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19. user preferences not holding

    Adobe InDesign CC 2017 - being used in a Virtual Machine (VM) - VMware Horizon Client.

    User preferences are not holding when I switch them to what I like. Yes I quite the application after setting them and then sometimes they will be the same but then sometimes when I open ID they revert back to the default settings.

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20. PDF Export causes Acrobat to crash

    I am having trouble exporting InDesign files to PDF.

    This is what I'm seeing:
    Exporting PDFs from InDesign works fine if no PDF is open. If you have a PDF already open or are exporting a 2nd PDF with the first still open it crashes Adobe.

    I have updated Windows to a later version, checked drivers, the event viewer logs. I looked for similar issues online, repaired Acrobat from Control panel and from within the app.

    Please share any advice.

    4 votes

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    0 comments  ·  PDF Export  ·  Delete…  ·  Admin →
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    Need More Info  ·  amaarora responded

    Hi,
    Please let us know if it the InDesign application crashing or Acrobat?
    If it is Acrobat, please post it here: acrobat.uservoice.com

    Thanks,
    Aman