Skip to content

Bug details

← Adobe InDesign: Bugs

JPG PNG export zero byte files

I can't export JPGs oder PNGs anymore.

Indesign version 16.0.1
MacOS Catalina 10.15.7 (19H114)

I always get 0 byte files when I try to export on a shared network drive. Exporting to the local hard disk works fine.

4 votes

We're glad you're here

Please sign in to leave feedback
Signed in as (Sign out)
Close
Close

We’ll send you updates on this idea

Erich shared this idea  ·   ·  Report…  ·  Admin →
How important is this to you?

We're glad you're here

Please sign in to leave feedback
Signed in as (Sign out)
Close
Close

We're glad you're here

Please sign in to leave feedback
Signed in as (Sign out)
Close
Close
Submitting...
An error occurred while saving the comment
  • Mátyás Locsmándi commented  ·   ·  Report

    Same here, half of my PNG 0 KB, a couple of them has data. Saved again different PNGs are 0 KB.

  • Holly Crews commented  ·   ·  Report

    So I opened InDesign and held down Control, Option, Command, Shift to trash all preferences and I can now export to the network!

  • Holly Crews commented  ·   ·  Report

    Similar issue same versions. Only my InDesign acts like it exported the files but there are no files there. Exporting to desktop works fine.

Adobe InDesign: Bugs: PNG/JPEG/EPS Export

Categories

Feedback and Knowledge Base

(thinking…)