Adobe InDesign: Bugs

When filing a new bug, please provide:

  1. Version of Adobe InDesign, InCopy or InDesign Server
  2. Steps to reproduce the issues
  3. Expected result
  4. Actual result
  5. Test file, screenshot, video or GIF capturing the issue (optional)
If you are facing a crash in InDesign, please submit the crash report as well. How to Submit Crash Report
Join the InDesign Prerelease Program to try out the new features and the bug fixes that are available in beta builds.

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  1. Command + option + drag no longer copies text box

    Have used this feature for 20 years and now the double arrow indicating that a box is being copied shows up, but the text box is not actually copied--the box just moves.

    7 votes
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    1 comment  ·  UI  ·  Flag idea as inappropriate…  ·  Admin →

    This is working as it should – that is, duplicating the selected object.

    Please update to the latest available version of InDesign (13.1) via Creative Cloud application. Before launching InDesign, delete the Application Preferences and Caches to ensure that any corrupt preferences are not causing this issue to happen.

    Please let us know if you still experience this issue.

    Thanks,
    Adobe InDesign team

  2. Indesign Crashes Every time I Attempt to Change the Font With Arrow Keys

    This just started happening this week. Every time I highlight my text, click on the font box, and attempt to cycle through fonts with my up and down arrow keys, Indesign freezes until I have to force it to quit.

    6 votes
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    22 comments  ·  Crash  ·  Flag idea as inappropriate…  ·  Admin →

    We have released InDesign 2020.0.1 with a lot of stability fixes. We recommend you to upgrade to latest version (if you’re not already on it) as it is more robust.

    If you still face this issue even after updating, please submit the crash report to us. (Guidelines to submit crash are available at (https://helpx.adobe.com/indesign/kb/submit-crash-reports.html)

    Also, please send the following information to santalwa@adobe.com:
    • Reproducible Steps – What were you doing when InDesign crashed?
    • Video recording of the crash?
    • Is(Are) the issue related to a specific document(s)/asset(s)? If yes, could you provide the document(s)/asset(s) to us? Please package the entire document (To package the document, choose File → Package…)


    Adobe InDesign Team

  3. Hyperlinks not detected

    The "Convert URLs to Hyperlinks" function in the hyperlinks panel is not working properly in CC 2018. Not all the links are detected. There doesn’t seem to be any logic in which links are detected and which are not, it seems very random.

    6 votes
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    6 comments  ·  Others  ·  Flag idea as inappropriate…  ·  Admin →

    Hi,

    I tried out with various hyperlinks and the function is working fine for me.

    Please try it out with the latest release and even then if you encountering the same issue,
    please provide sample documents with which you are facing the issue or just add a small video (on WeTransfer/Youtube/Dropbox) and share the link.

    Please do mention your machine configuration like OS, Locale.

    You can also send files/links directly to paawasth@adobe.com

    Thanks & Regards
    Payal Awasthi (InDesign Team)

  4. Can't scroll through pages in presentation mode

    2017.1 Release, 12.1.0.56 Build
    macOS Sierra version 10.12.6

    When I go to the presentation mode, I am not able to scroll through the pages. Whether i use the trackpad, arrow keys, or change the keyboard shortcuts.

    6 votes
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    6 comments  ·  Performance/Usability  ·  Flag idea as inappropriate…  ·  Admin →

    Hello All,
    There has to be a scenario in which the scrolling of the document is not working in presentation mode because, otherwise it is not reproducible at our end.
    I can observe that, pages do not scroll while making a vertical gesture on the mouse, but through other methods such as, click, arrow key pages can be scrolled easily.

    Are you able to scroll using clicks and arrow keys?
    Is it the case that, the issue is intermittent or only happens in a specific scenario?
    Also, let us know your machine details such its configuration, OS version and Id version

    This can help us to get to the bottom of the issue

    Thanks,
    Abhinav

  5. Scrolling too slow

    Adobe needs to improve scrolling speed. When using the slider, InDesign can't keep up with it.

    6 votes
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    1 comment  ·  Performance/Usability  ·  Flag idea as inappropriate…  ·  Admin →
  6. inDesign 2020 removed the zoom view box from the top menu bar

    This user is much unhappy that inDesign 2020 no longer provides the zoom view box that appeared in the top menu bar, directly to the right of the help tab. That was a fast, easy way to change the view size of the file in the screen.

    I was told by Adobe that this feature was dropped because the screen size view could be achieved by other existing features. Sure... now one must pull down a tab, then go to another command and activate a feature like zoom in and zoom out. And that only shifts the view in or…

    5 votes
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    3 comments  ·  Performance/Usability  ·  Flag idea as inappropriate…  ·  Admin →

    The change was made to reduce the UI clutter for the user and it was moved to the bottom left of the screen in the Status bar where other controls like page navigation, preflight profiles, etc. are available.

    To continue using this feature, we can suggest a simple workaround which takes less than a minute to accomplish – just open the Keyboard Shortcuts dialog, choose Views, Navigation from the Product Area drop-down, select the ‘Access zoom percentage box’ from the list of commands and assign a shortcut – example, Ctrl-Alt-5. You can customize the keyboard shortcuts as you like and save a new Keyboard Shortcut Set.

    Meanwhile, we are reviewing this request.


    Adobe InDesign team

  7. Black swatch in cell diagonal line is not overprint

    In Table and Cells, stroke color default swatch is [Black]. In this case, overprinting is set even if the overprint check box is off.
    However, the diagonal line does not set the overprint even if [Black] swatch is applied.
    This is not set unless the check box is checked, so it must be the same as stroke because it behaves differently from stroke.

    5 votes
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    2 comments  ·  Text/Story/Table  ·  Flag idea as inappropriate…  ·  Admin →
  8. Indesign causes screen to enter a strobe flicker effect and no choice but to shut down

    Sometimes when I drag a text box to a different position the screen starts to flicker then goes crazy - like a strobe effect. It's applied to all software that's open and there is no choice but to have a frenzied time trying to shut down applications and saving work before the screen either goes completely blank or white. There is no choice but to restrt the imac.

    It happened around 5 times in the space of an hour and then won't happen for weeks.

    iMac - Intel Core i7 - 4 GHz - Memory 32 GB - AMD Radeon…

    5 votes
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    6 comments  ·  Performance/Usability  ·  Flag idea as inappropriate…  ·  Admin →
  9. InDesign Is Still Unusably Slow

    Despite this forum being filled with "solved" reports of InDesign being unusably slow, it remains so.
    I am editing a 4 page document that is almost all text, and yet I get the spinning ball after each and every keystroke. It can take 5-10 seconds just to complete typing a word, and heaven help me if I make a mistake and need to backspace.

    I just updated InDesign this morning so I am on 14.0.2. I'm running Windows 10 1903. The machine is an MSI laptop with an i7 processor and 12GB of RAM.

    I have attempted to edit the…

    5 votes
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    2 comments  ·  Performance/Usability  ·  Flag idea as inappropriate…  ·  Admin →
  10. Stroke Drawing Order not working

    InDesign 2019 on MacOS 10.13.6

    Steps to reproduce
    Define table stroke using the proxy in the Control panel (see screenshot) and try to change the Stroke Drawing Order.

    Expected result
    Stroke Drawing Order "Row Strokes In Front" should be as selected in "Table Options"

    Actual result
    Row Strokes are not in front. All strokes which are altered using the control panel options remain unchanged.
    If a new table is setup using only the menu options (Cell Options > Strokes And Fills) everything works fine.

    5 votes
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    3 comments  ·  Text/Story/Table  ·  Flag idea as inappropriate…  ·  Admin →

    In the Table Setup dialog, do the following:

    In the Row Strokes section (2nd tab), choose Alternating Pattern : Every Other Row and then make the First 1 Rows and Next 1 Rows the exact same settings.

    In the Column Strokes section (3rd tab), choose Alternating Pattern: Every Other Column and then make the First 1 Columns and Next 1 Columns the exact same settings.

    In the Table Setup section (1st tab), you can set the Table Border as 0mm and Stroke Drawing Order as ‘Row Strokes in Front’.

    Most probably this should help you get the results you are after. Try this out and let us know if it helps.

    Adobe InDesign team

  11. Critical : can't sync fonts from Adobe

    Critical : can't sync fonts from Adobe :

    Hello, just like this guy below :

    Help! Unable to activate fonts InDesign 2019

    I can't sync fonts on indesign from Adobe Fonts. Nothing works. Tried everything.

    Tried syncing them from the Adobe Font website, tried in Indesign, uninstalled all indesign versions, restarted preferences, uninstalled adobe cloud.

    tried everything,

    Deactivating fonts on adobe font website, reactivating them. Doing the same in the cloud app. No fix.

    FONTS HAVING ISSUES : Source Sans pro, Open Sans, League Gothic, Fire Sans , Fire Sans 2.

    The error message is : "unable to sync one…

    5 votes
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    5 comments  ·  Others  ·  Flag idea as inappropriate…  ·  Admin →

    We’ve seen this issue happen when you have the same Font already installed on your machine.

    So you may try going to where your Fonts are installed on Windows machine – (Control panel > Fonts) and uninstall/remove the Fonts that you are unable to Sync from Adobe Fonts.

    Hopefully, the problem should get resolved.

    Adobe InDesign team

  12. InDesign CC 2019 - font error issues with PDFs

    When latest InDesign CC 2019 creates a PDF using certain fonts, an error message appears when opening PDF in Acrobat Pro DC: "Cannot extract the embedded font 'JLUSWO+fontname'. Some characters may not display or print correctly."

    Never had this issue with previous InDesign versions. The same PDF opens, views and prints perfectly in Preview. Creating PDFs by other applications with the same font are fine.

    HELP!

    5 votes
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    4 comments  ·  PDF Export  ·  Flag idea as inappropriate…  ·  Admin →

    We have released InDesign CC2019.0.2 with lot of stability fixes. If you are not on 14.0.2.324 then I would recommend you to upgrade to latest version as it is more robust.

    If you still face this issue even after updating, please send the following information to santalwa@adobe.com :
    • Error snapshot or video recording of the issue?
    • Is(Are) the issue related to a specific document(s)/asset(s)? If Yes, Can you please provide the document(s)/asset(s)? Please package the entire document(To package the document, Go to File → Package)
    • Does Trashing preference and cache, please create a backup of Preference and cache before trashing them, help to resolve the issue?

    Adobe InDesign Team

  13. InDesign is unusable after the latest update (13.1) with spell checking and hyphenation is set to Hungarian / Winsoft.

    InDesign is unusable after the latest update (13.1) if spell checking and hyphenation is set to Hungarian / Winsoft. All words are underlined as incorrectly spelled, hyphenation dosen't work, InDesign hangs. If I open a documents saved before the update InDesign displays the document, than hangs.

    OS Sierra 10.26.6

    5 votes
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    3 comments  ·  Crash  ·  Flag idea as inappropriate…  ·  Admin →

    We have released InDesign 2020.0.1 with a lot of stability fixes. We recommend you to upgrade to latest version (if you’re not already on it) as it is more robust.

    If you still face this issue even after updating, please submit the crash report to us. (Guidelines to submit crash are available at (https://helpx.adobe.com/indesign/kb/submit-crash-reports.html)

    Also, please send the following information to santalwa@adobe.com:
    • Reproducible Steps – What were you doing when InDesign crashed?
    • Video recording of the crash?
    • Is(Are) the issue related to a specific document(s)/asset(s)? If yes, could you provide the document(s)/asset(s) to us? Please package the entire document (To package the document, choose File → Package…)


    Adobe InDesign Team

  14. Windows recents files (at opening)

    Sometimes the files are two times on the panel (same file) and sometimes is a wrong link (opening an other file the icon seems to be).
    Quit, refresh, open an other file : nothing to get the right link.
    Since the late update march 2018 ; I am on 13.1.
    Thank you for resolving idea,
    Pierre

    5 votes
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    3 comments  ·  Others  ·  Flag idea as inappropriate…  ·  Admin →
  15. Undo does not work properly on deleted text, it only deletes one character at a time instead of whole block of text

    I am on a Mac and this is a problem with InDesign 2018.

    If you backspace delete two or more characters from text, undo (Ctrl+Z) only restores one character at a time instead of the whole block that was deleted in that action.

    Undo worked fine in previous versions of InDesign, and it works fine in Word and other apps.

    I have tried deleting InDesign preferences and caches and even reinstalled it with import previous prefereces unchecked, but the problem remains, and I cannot find any solution. Can someone please help?

    Macbook Air now running High Sierra 10.13.2 (but problem…

    5 votes
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    Need more info  ·  4 comments  ·  Text/Story/Table  ·  Flag idea as inappropriate…  ·  Admin →
  16. Indesign CC 2017 does not accept color management

    Hello!
    I work on Mac with high Sierra 10.13.2 with adobe CC 2015, 2017 and 2018.
    I have been working with Adobe for 25 years and therefore know the subject color management settings & synchronization.
    In Photoshop I have a color set made up of ECI RGB and ISOcoated v2 and other parameters such as rel.fartric with TK, etc.

    Then I synced with the bridge the suite on this set. Photoshop and AI do not accept this set but InDesign does. The error message comes:

    "Some parameters of the color settings file could not be used. The default values ​​are…

    5 votes
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    4 comments  ·  Colors/Swatches  ·  Flag idea as inappropriate…  ·  Admin →

    Thank you for reporting the issue. We need some information around the issue which may help us in narrowing down the root cause:

    1. Does it happen with the latest InDesign version 14.0.1 ?
    2. Is it document specific or happens with all the documents?
    3. Does it happen when you switch between Adobe applications in a specific order ?
    4. Please specify your Platform, OS version and InDesign version.

    A short video depicting the issue will be very helpful.

  17. drop shadow effect bug - in NEW 2018 Indesign

    The Blend Mode in DROP SHADOW is FROZEN on MULTIPLY.. I cannot choose any other blend option... i.e. screen, darken, lighten..and it defaults to MULTIPLY...

    I tried drop shadow filter on multiple elements and documents.. STILL FROZEN... BIG BUG..

    I'll go back to using the older version until you get your issues fixed.

    5 votes
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    4 comments  ·  Effects/Transparency  ·  Flag idea as inappropriate…  ·  Admin →

    Hi,
    Can you add a video showing the issue? and some steps to reproduce the issue…
    We are unable to reproduce this bug.
    Are you on MAC or Win? Does it happen with all documents?
    You can add a video to WeTransfer/Dropbox etc and add a link here as comment.

    Also, please confirm if your issue is similar to one mentioned here.. https://indesign.uservoice.com/forums/601180-adobe-indesign-bugs/suggestions/31964464-blending-effects

    -Aman

  18. InDesign steals focus in Windows 10

    Whenever InDesign launches or performs a task such as PDF export, if the user switches to another application, InDesign will steal the focus back.

    This annoyance has been around for quite some time as outlined in this thread: https://forums.adobe.com/thread/2001514

    5 votes
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    1 comment  ·  Others  ·  Flag idea as inappropriate…  ·  Admin →

    On Windows 10, the focus stealing does not happen with InDesign CC 2018. Same with Illustrator CC 2018.
    However, as some users have noted, focus stealing happens with Photoshop CC 2018.

    We’d like to know if you are still experiencing this issue with InDesign.

    Thanks,
    Adobe InDesign team

  19. Locked text and image boxes

    Text and image boxes are locked to the page and can't be moved with the mouse, only with the arrow tools

    5 votes
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    4 comments  ·  Performance/Usability  ·  Flag idea as inappropriate…  ·  Admin →
    Need more info  ·  ansjain responded

    Hi all,

    Can you please provide some more information to help in reproducing the issue at our end:
    - InDesign version
    - OS
    - Language
    - If document specific, please share a document with me
    - Starts happening after doing some particular steps, please let me know what all things you were performing before this issue happens

    Appreciate your help in reproducing this issue.

    Thanks
    -Anshul

  20. 4 votes
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    0 comments  ·  Crash  ·  Flag idea as inappropriate…  ·  Admin →
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