6474 results found

1. Radial gradient becomes oval when rectangle frame is vertical

   Radial gradient becomes oval when rectangle frame is vertical

   1) Version: InDesign CC 2018
   2) Draw a vertical rectangular shape and insert a radial gradient
   3) Expecting the gradient to be a perfect circle.
   4) Actual result is an oval gradient that is impossible to change into a perfect circular gradient, even when holding the Shift key while using the Gradient Swatch Tool.
   5) No matter what I do, the gradient remains an oval, unless I stretch the shape back to a square or a horizontal rectangle.

   The only annoying way I found to temporarily solve this problem is to rotate the horizontal rectangle 90 degrees. This allows me to use the Gradient Swatch Tool as I wish to create a perfect circular blend anywhere in the rectangular shape.

   Any solution to this without having to rotate the shape?

   Radial gradient becomes oval when rectangle frame is vertical

   1) Version: InDesign CC 2018
   2) Draw a vertical rectangular shape and insert a radial gradient
   3) Expecting the gradient to be a perfect circle.
   4) Actual result is an oval gradient that is impossible to change into a perfect circular gradient, even when holding the Shift key while using the Gradient Swatch Tool.
   5) No matter what I do, the gradient remains an oval, unless I stretch the shape back to a square or a horizontal rectangle.

   The only annoying way I found to temporarily solve this problem is to… more

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   0 comments  ·  Colors/Swatches  ·  Delete…  ·  Admin →
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2. info panel - illegible text

   1. InDesign 14.0.1, MacOS 10.14.3
   2. Show Info Panel and select text
   3. Properly formatted info panel
   4. Text overlapping and illegible 5.

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3. Creating New Hyperlink - doesn’t copy the full selected URL

   InDesign CC 13.1
   Mac OS El Capitan 10.11.6

   I discovered this lately due to client complaining about URLs not working after export to PDF.

   As per my video, I select the full URL in the text box, select New Hyperlink, and the field doesn’t populate with full URL.
   After some testing, the cut off point seems to be random and don’t happen specifically at hyphens or periods.

   Whether the URL flows to multiple lines or is on the same line, I get the same result.

   What is causing this? This is a big issue since I work on documents that have many hyperlinks that have to be generated. Thanks.

   InDesign CC 13.1
   Mac OS El Capitan 10.11.6

   I discovered this lately due to client complaining about URLs not working after export to PDF.

   As per my video, I select the full URL in the text box, select New Hyperlink, and the field doesn’t populate with full URL.
   After some testing, the cut off point seems to be random and don’t happen specifically at hyphens or periods.

   Whether the URL flows to multiple lines or is on the same line, I get the same result.

   What is causing this? This is a big issue since I work on documents that… more

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   2 comments  ·  Text/Story/Table  ·  Delete…  ·  Admin →
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   Resolved For User  ·  AdminRavi Kiran (Senior Lead Quality Engineer, Adobe InDesign) responded

   There is a max limit of 100 characters in the URL field of the Hyperlink dialog.
   Workaround: User can copy the URL to the Clipboard and paste it into the URL field when creating a Hyperlink.

   —
   Adobe InDesign team

4. White shows as black

   All white (pure white such as paper, 0000, ffffff, etc.), shapes and even within linked images are showing black. Some pages are affected and some are not. If I go into the swatch slider CMYK mode, sliding K from 100 to 13 is normal, however, 12-0 starts scaling back down to black. I've tried linking to all types of images (TIFF, PNG, JPEG, transparencies). The file was fine last time I worked in it, but upon reopening this is happening. Is this a bug or a corrupt file?

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   5 comments  ·  Colors/Swatches  ·  Delete…  ·  Admin →
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   Need More Info  ·  AdminRavi Kiran (Senior Lead Quality Engineer, Adobe InDesign) responded

   Your screenshot shows that you have selected an image (linked/embedded) and applied the White swatch to it.
   Could you share the file with us (sharewithid@adobe.com) to take a look?

   Adobe InDesign team

5. reference point

   Reference Point moves on objects when one object on page is rotated. Indesign 2019 (14.0.1) If one (or more) objects on a page is rotated, then the reference point on other objects on the page changes as you select through the different objects. This applies to text, picture, and tint boxes. If you try and make the reference point the same on all objects on a page, say the upper left point, then select other objects, they have changed to a different reference point. This makes it very difficult to align objects from page to page.
   Mac OS 10.12.6

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   Resolved For User  ·  1 comment  ·  Document/Pages  ·  Delete…  ·  Admin →
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6. Problems with zoom on tablets wacom

   The Zoom function (Zoom In and Zoom Out) made with two fingers directly on the Wacom tablet (in my case an Intuos Pro L) or made using the Wacom Touch Ring tablet still does not work in InDesign, for a long time, with different versions of InDesign and with different operating systems (OS Mavericks - Sierra-High Sierra and now also Mojave ...).
   All this is very frustrating, because it eliminates a very important function for those who have to paginate!
   On all other programs (Illustrator, Photoshop and competition programs - Affinity Designer and Affinity Publisher Beta) it works regularly: I have already reported this bug on other occasions and every time there is an InDesign update I hope this problem will be finally solved but REGULARLY, for years now, I am disappointed every time, because the problem continues to exist: please, adobe, DO YOU WANT TO SOLVE IT ONCE AND FOR ALL, since every year I spend a lot of money for your subscription? Or do you want me TO DEFINITELY SWITCH TO AFFINITY APPS that cost a lot less and at least work properly?
   I'm waiting for an answer from adobe, THANKS!

   The Zoom function (Zoom In and Zoom Out) made with two fingers directly on the Wacom tablet (in my case an Intuos Pro L) or made using the Wacom Touch Ring tablet still does not work in InDesign, for a long time, with different versions of InDesign and with different operating systems (OS Mavericks - Sierra-High Sierra and now also Mojave ...).
   All this is very frustrating, because it eliminates a very important function for those who have to paginate!
   On all other programs (Illustrator, Photoshop and competition programs - Affinity Designer and Affinity Publisher Beta) it works regularly: I… more

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7. New, based-on Object style isn't "based on"

   Take an Object Style and create a new style based on that style. When the new dialog opens with the based-on name present, it has a number of items chosen and selected, but it's not the same as the based on item.

   You could try Duplicate Object Style and then add the based on-name, but while there is no error, any change made to the based-on object does not change the new object style.

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   2 comments  ·  Styles  ·  Delete…  ·  Admin →
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   Need More Info  ·  AdminRavi Kiran (Senior Lead Quality Engineer, Adobe InDesign) responded

   Based on Style does inherit many of the properties from the Base style. And when you change those properties in the Base style, those properties get propagated to the child style.

   Adobe InDesign team

8. InCopy character panel blank

   My coworker is on a PC running InCopy 2019 and has had an issue with InCopy since CC2017. The panels (not sure which ones are there other than the character panel) move from the side to the top and go blank and are utterly unusable. Turning them off and on again doesn't do anything. Any ideas on making it usable again?

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   Need More Info  ·  AdminRavi Kiran (Senior Lead Quality Engineer, Adobe InDesign) responded

   It may help to just quit InCopy on your co-worker’s machine and clean the Application Preferences and Cache from here:
   /Users/yourusername/Library/Caches/
   /Users/yourusername/Library/Preferences/

   Adobe InDesign team

9. Pages

   Adobe Indesign 14.0.1

   Last row of Pages Panel doesn't display the page numbers. I'm unable to scroll lower either as the scroll bar is at limit.

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10. error message about activating fonts constantly flicking up, then disappearing.

    the error message is constantly just flicking on screen and disappearing. it even pops up when using other programs in front of in design.

    could fonts just go into memory once you open a doc and there is plenty of memory left. to avoid constant font issues. indesign is always telling me fonts that are installed have gone missing, then a few seconds later they come back.

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11. Font Issues

    InDesign 2019 doesn't recognize Raleway and Ultra Stint fonts when opening documents created in InDesign 2018. Fonts are loaded and active under the Creative Cloud, system has been started/restarted.

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12. Bad PDF Export to x1a with indd placed in InDesign

    • problem in InDesign CC2019 / macOS 10.14.3, 10.13.9
    • no problem with previous InDesign versions (on 10.13 systems)

    Sometimes i use InDesign document (page) placed into another InDesign document (because more work with some pages and reuse them in more documents). If these placed Indd documents contains RGB images with transparencies (like transparency in PSD files, or transparency effects applied to flat images in InDesign), these images are exported very bad, highly desaturated. But only when export to PDF X1a (required by our printer, i use profile "ISO Coated v2 300% (ECI)" in all indd). No problem when exporting to higher PDF versions like X-4 (even with Colour Conversion set to "Convert to Destination (Preserve Numbers)").

    Now i solve this by exporting to PDF X-4 and use this PDF instead of direct indd placing to main document, but this is another step (was more practical use indd in indd, and when changes required, just "Edit original" and save, now are more steps needed like find original indd document in Finder and update PDF for update in main document).

    I also tried export main document as X-4 and then flat this in Acrobat using Preflight, but have not found option to use "ISO Coated v2 300% (ECI)" profile and also it took long time (and crashed Acrobat).

    Please, is it possible to fix InDesign 2019 for proper x1a PDF export (with placed indd documents with transparent rgb images)? It worked OK in older InDesign.

    • problem in InDesign CC2019 / macOS 10.14.3, 10.13.9
    • no problem with previous InDesign versions (on 10.13 systems)

    Sometimes i use InDesign document (page) placed into another InDesign document (because more work with some pages and reuse them in more documents). If these placed Indd documents contains RGB images with transparencies (like transparency in PSD files, or transparency effects applied to flat images in InDesign), these images are exported very bad, highly desaturated. But only when export to PDF X1a (required by our printer, i use profile "ISO Coated v2 300% (ECI)" in all indd). No problem when exporting to higher… more

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    3 comments  ·  PDF Export  ·  Delete…  ·  Admin →
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    Need More Info  ·  amaarora responded

    Hi,
    Please can you share the sample InDesign files that can help me reproduce the issue at amaarora@adobe.com?
    Please do add a small video illustrating the bug

    Thanks,
    Aman

13. Indesign 2019 placing my pictures reversed/ inverted; had to use an older version

    Indesign 2019 placing my pictures reversed/ inverted; had to use an older version for multi page PDF placement to work properly.

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    Need More Info  ·  amaarora responded

    Hi,
    Please can you share the pictures which you are trying to place at amaarora@adobe.com?

    Thanks,
    Aman

14. Shortkeys causing program to freeze

    Hi, I'm using the latest Indesign CC on my windows 10 laptop
    Indesign keeping freezing and doesn't recover when i use any shortcut keys.
    E.g ctrl E to export a PDF will crash the program, so i need to go the long way of file - export etc

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    3 comments  ·  Crash/Freeze/Hang  ·  Delete…  ·  Admin →
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    CLOSED  ·  amaarora responded

    To identify the cause of this issue, we had started our investigation with the aim to resolve it. You might have also received email from us seeking more details to help in our investigation.

    We’ve concluded our investigation and came up with the finding : Either the issue is fixed in the latest release of InDesign or the issue was intermittent in nature at the time of its reporting and is not reproducible now.

    We recommend you to upgrade to the latest version of InDesign 2020.0.1 (if you’re not already on it). It contains a lot of stability fixes.

    If you still face this issue even after updating to the latest version of InDesign, please submit the crash report to us. (The guidelines to submit crash are available at (https://helpx.adobe.com/indesign/kb/submit-crash-reports.html)

    We seek your support in our continual effort to improve InDesign.

    —
    Adobe InDesign Team

15. Indesign Beach Balling on Mac

    We have a 2017 iMac that is running High Sierra 10.13.6 with InDesign 14.0.1 and with working on a US Letter sized document with a text box with a single line of type, and one placed image, we get beach balling.

    First open the document, can do anything we want (from typing new text or moving the picture box on the page, to even selecting a menu item) for about 30 seconds to a minute. After that, the beach balling starts. Then it seems to freeze for about 30 seconds to a minute, and then we can do ONE thing before it will beach ball again.

    Tried installing InDesign CC 18, same, tried InDesign CC 17, same. Even tried downgrading InDesign CC 19 14.0.1 down to 14.0 and still have the problem.

    Why??

    We have a 2017 iMac that is running High Sierra 10.13.6 with InDesign 14.0.1 and with working on a US Letter sized document with a text box with a single line of type, and one placed image, we get beach balling.

    First open the document, can do anything we want (from typing new text or moving the picture box on the page, to even selecting a menu item) for about 30 seconds to a minute. After that, the beach balling starts. Then it seems to freeze for about 30 seconds to a minute, and then we can do ONE thing… more

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16. Profiles conversion doesn't work anymore with InDesign export PDF

    Hello,
    Sorry for my approximative english.
    It's no longer possible to do high-res PDF export from InDesign because it doesn't convert color profiles correctly (it seems InDesign consider there is no profil on imported documents). Same conversions works fine on Photoshop.
    We use InDesign CC 14.0.1 and joboptions we made (PDF/X-1a:2001 - Acrobat 4 (PDF 1.3) - convert to destination : ISO Coated V2) with Bridge coordination.
    We're a big french comic books publisher and it's a very important problem for our workflow.
    It's like a bug, I try some things I found on forums, but nothing works (delete all preferences and reinstall Bridge...), but maybe I missed something.
    Anybody would have an idea to fix it?
    Adobe team, please help us to solve this big problem.
    Best

    Hello,
    Sorry for my approximative english.
    It's no longer possible to do high-res PDF export from InDesign because it doesn't convert color profiles correctly (it seems InDesign consider there is no profil on imported documents). Same conversions works fine on Photoshop.
    We use InDesign CC 14.0.1 and joboptions we made (PDF/X-1a:2001 - Acrobat 4 (PDF 1.3) - convert to destination : ISO Coated V2) with Bridge coordination.
    We're a big french comic books publisher and it's a very important problem for our workflow.
    It's like a bug, I try some things I found on forums, but nothing works (delete all… more

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17. Assets renamed in web view of CC Libraries don't retain name when imported into document

    I've been creating some CC Libraries with quite a few logo assets and have found it easier to do the renaming of the files in web view because it lets me copy/paste a file name, whereas the CC Libraries panel does not.

    I've just come across the issue that even though the names appear to have synced when I view the files in the Libraries panel, when I drag/drop or right-click > Place a file into my actual document, the name disappears from the asset in the Links panel. It defaults to whatever it was when i created the asset (usually Artwork 1). The only way to fix it is to rename it again inside the CC Libraries panel, which I was trying to avoid.

    Running InDesign 14.0.1

    I've been creating some CC Libraries with quite a few logo assets and have found it easier to do the renaming of the files in web view because it lets me copy/paste a file name, whereas the CC Libraries panel does not.

    I've just come across the issue that even though the names appear to have synced when I view the files in the Libraries panel, when I drag/drop or right-click > Place a file into my actual document, the name disappears from the asset in the Links panel. It defaults to whatever it was when i created the asset… more

    2 votes

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    0 comments  ·  Graphics/Images/Assets  ·  Delete…  ·  Admin →
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18. Allow for updating text thread when rearranging pages.

    Allow for a more efficient way to rearrange pages and page content once page layouts have been created. Currently, rearranging pages breaks numbered lists and moving text within story editor breaks the visual layout.

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19. Copying a page: Wrong position

    When making a copy of a page, for example a copy of page 1, the new copy lands on a wrong position in the page palette.
    1. Click and drag page 1 in the page palette while holding the alt-key. Then move mouse to the right, until a line appears between pages 1 and 2.
    2. Releasing the mouse button should result in a copy of page 1 between the original page 1 and 2. All subsequent page numbers should increase by 1.
    3. Instead of landing on position 2, the copied page appears on position 3.

    This issue has surfaced since the version before the latest.

    System: Windows 10, Adobe Indesign 14.0.1 with all updates.

    When making a copy of a page, for example a copy of page 1, the new copy lands on a wrong position in the page palette.
    1. Click and drag page 1 in the page palette while holding the alt-key. Then move mouse to the right, until a line appears between pages 1 and 2.
    2. Releasing the mouse button should result in a copy of page 1 between the original page 1 and 2. All subsequent page numbers should increase by 1.
    3. Instead of landing on position 2, the copied page appears on position 3.

    This issue has… more

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    5 comments  ·  Document/Pages  ·  Delete…  ·  Admin →
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    Need More Info  ·  AdminRavi Kiran (Senior Lead Quality Engineer, Adobe InDesign) responded

    We have released InDesign CC2019.0.2 with lot of bug fixes. If you are not on 14.0.2.324 then I would recommend you to upgrade to latest version as it is more robust.

    If you still face this issue even after updating, please provide more information to santalwa@adobe.com –
    • Reproducible Steps – What were you doing when you encountered the issue in InDesign?
    • Error snapshot or video recording of the issue?
    • Is(Are) the issue related to a specific document(s)/asset(s)? If Yes, Can you please provide the document(s)/asset(s)?
    • Does Trashing preference and cache, please create a backup of Preference and cache before trashing them, help to resolve the issue?

    Adobe InDesign Team

20. ^t

    In InDesign, when I use the ^t shortcut to get the type control panel, I lock up and then have to go to Task Manager and close InDesign. (InDesign 14.0.1 x64, Windows 10 Enterprise Version: 1803)

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    CLOSED  ·  amaarora responded

    To identify the cause of this issue, we had started our investigation with the aim to resolve it. You might have also received email from us seeking more details to help in our investigation.

    We’ve concluded our investigation and came up with the finding : Either the issue is fixed in the latest release of InDesign or the issue was intermittent in nature at the time of its reporting and is not reproducible now.

    We recommend you to upgrade to the latest version of InDesign 2020.0.1 (if you’re not already on it). It contains a lot of stability fixes.

    If you still face this issue even after updating to the latest version of InDesign, please submit the crash report to us. (The guidelines to submit crash are available at (https://helpx.adobe.com/indesign/kb/submit-crash-reports.html)

    We seek your support in our continual effort to improve InDesign.

    —
    Adobe InDesign Team