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Adobe InDesign: Bugs

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  1. Version of Adobe InDesign, InCopy or InDesign Server
  2. Steps to reproduce the issues
  3. Expected result
  4. Actual result
  5. Test file, screenshot, video or GIF capturing the issue (optional)
If you are facing a crash in InDesign, please submit the crash report as well. How to Submit Crash Report
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6509 results found

  1. Our photos keep coming back from the printer w too much red/magenta

    Our photos keep coming back from the printer w too much red/magenta

    1 vote

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    0 comments  ·  Colors/Swatches  ·  Admin →
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  2. Print custom page to Xerox 550 using a Creo RIP no longer works

    Recent upgrade from CS4 to CC. When using custom page size although I can print the document it doesn't print correctly. CS4 works perfectly.
    If I print to an SRA3 then the problem doesn't occur.
    I take it an issue/problem is now an idea....really

    1 vote

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    0 comments  ·  Print/Packaging  ·  Admin →
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  3. cc 2019 Book (.indb) Export to uncompressed PDF creating low-res PDFs

    Twice this week, I've had a problem using Books (.indb) with cc 2019. When exporting with no compression, 300 dpi images are compressing down to 33 dpi.

    The only solution I've found is going back to cc 2018.

    1 vote

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    1 comment  ·  PDF Export  ·  Admin →
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  4. new document dialogue wont accept size

    INdesign 14.0.1
    File > New Document
    In the new document dialogue box:

    I want to create a custom document 190mm wide and 25 mm high.
    I enter the 190mm in Width box
    I enter 25mm in Height Box
    I move out of the Height box and figure I have entered changes to 211.667 mm.

    this happens no matter if I use the print or web dialogue window.

    This makes it impossible for me to start a new document in the size I want

    ... so that's not a total pain in the **** is it?

    1 vote

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  5. bug

    Socorro!
    Isso começou a acontecer recentemente.
    Podem corrigir?

    1 vote

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    We have released an update for InDesign CC2019 (v 14.0.1) which contains fixes for some key issues. If you are not already on 14.0.1 (build 209), then we recommend you to update to latest version.

    If you still face this issue even after updating, please send the following information to santalwa@adobe.com :

    Reproducible Steps –
    • What were you doing when the issue was observed in InDesign?
    • Error snapshot or video recording of the issue.
    • Is the issue related to a specific document(s)/asset(s)? If yes, can you please share the document(s)/asset(s) with us? Please package the entire document(To package the document, Go to File → Package)
    • Does trashing InDesign Preferences and Cache help resolve the issue? Please take a backup of the same before trashing them.

    Adobe InDesign team

  6. InDesign crashes

    InDesign 14.0.1 MacOS Mojave

    Program crashes every time I open it, with any file. It tried to recover the last file it opened but nothing works.

    Tried: erasing prefs, cache, dumped the Recovery files, Uninstall, Reinstall. Still having the same issue. This is happening on two of my Computers at work.
    Tried the same solutions on both computers and still having the same crash issues.

    PS: Program was working OK yesterday, 1-8-2019.

    1 vote

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  7. keyboard shortcut CTRL-ALT-SHIFT-Enter reverted on restart. Num . and Num enter not working.

    Indesign 14.0.1. x64, german, german keyboard layout

    I try to delete the shortcuts for
    - Windows > Interactive: EPUB-Interactive-Preview
    - Panels > EPUB-Interactive-Preview: Documentpreview
    - Panels > EPUB-Interactive-Preview: Spread preview

    and i try to reassigne these shortcuts "CTRL-SHIFT-ALT-Enter" and "ALT-SHIFT-ENTER" etc. to other functions. I save my custom keyboard shortcuts and it works for this session. But everytime i restart Indesign they are revcerted to the EPUB-functions.

    ALSO the numpad keys "," and "enter" are no longer differentiated from the normal "," and "enter" keys and are thus not working. Back in Indesign CS6 the numpad keys were labeled "Num…

    1 vote

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    1 comment  ·  UI/UI Scaling  ·  Admin →
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  8. Indesign CC2019 14.0.1 - Some panels collapsed after restart

    Indesign 14.0.1 x64, german, Windows8

    I have "Character", "Paragraph|Stories|Attributes", "Layers", "Color"-Panels docked to the left side of Indesign on Screen 1. I also have several other panels stacked but freefloating on a second screen. No panel is ever minimized. No panel is ever collapsed in my setup. I always have them expanded and open. This is my standart workspace. After closing Indesign and starting it, sometimes it collapes the left-docked panels. The freefloating panels on screen2 remain ok.

    In settings "auto-minimize panels" is OFF.
    "Auto show panels" is checked "ON".

    Please see screenshot attached.

    Expected behaviour is - of course…

    1 vote

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    1 comment  ·  UI/UI Scaling  ·  Admin →
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  9. Indesign CC2019 (oct) - "Do you want to save changes to "-/*TempScratchDocument*/-" on close

    Indesign 14.0.1 x64, german, Windows8 as "Admin"

    On closing Indesign with its "×" button, a dialog popped up asking:

    Do i wanna save changes to "-/TempScratchDocument/-", Yes | No | Cancel.

    This is the first time i have this error. I can not recreate it. Prior to the error i did: made some changes to an open documents spellchecking and hyphenisation settings. I also edited a paragraph format in the doc to use Duden instead of Proximity as Spellchecking/Hyphenisation. I let it re-calculate the flow of the document and saved the document. I closed the doc ument and…

    1 vote

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    5 comments  ·  Others  ·  Admin →
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  10. Turning facing pages back on makes first Master page a spread

    This is a new issue that did not exist before: 1. I have a facing-page document with single Master pages (one for the left and one for the right). see "step-1.jpg"
    2. I turn off facing pages. see "step-2.jpg" 3. I turn on facing pages again and it automatically turns the first Master page into a spread (which in-turn alters the layout of the entire document). see "step-3.jpg" How do I fix this so that re-checking facing pages keeps that Master pages as singles?

    1 vote

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    FIXED  ·  Abhinav Kaushik responded

    Hello All,
    Thank you for reporting the issue to us.
    We have fixed the issue in the latest version of InDesign, Id 15.0

    Please upgrade your InDesign application to the latest version to try out the fix.

    If you face any problems with the new update, do let us know in the comments.

    You may also follow the below given link for the list of all fixed issues in Id 15.0
    https://helpx.adobe.com/indesign/kb/fixed-issues.html

    -InDesign Team

  11. Stalling

    Hi My Id is stalling both in opening, archiving and packing mode, after updating to Id CC 2019 14.0.1, working on Mac OS Mojave 10.14.2. The spinning ball continues.....

    1 vote

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    0 comments  ·  Print/Packaging  ·  Admin →
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  12. Unable to open menus in Control Panel

    We are unable to open the menu in the Control Panel in the current InDesign (different Windows 10 machines). InDesign 14.0.1.209, please see screenshot attached.

    1 vote

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    0 comments  ·  UI/UI Scaling  ·  Admin →
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  13. Strange characters appear when pasting any text from anywhere

    I have InDesign CC2019 - Whenever I paste from any program (Word, Outlook, Notepad) into InDesign there is an odd boxed character with an X anywhere there was a line ending in the original. There are no soft returns or hard returns or anything in the originals it just word wrapped in a spot - and InDesign inserts a character which I cannot search for or replace.

    1 vote

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    0 comments  ·  Others  ·  Admin →
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  14. Pasting objects from Illustrator extremelly slow

    Pasting objects from Illustrator is extremelly slow for me. It takes up to 10 seconds. The issue only occurs in direction. Copying graphics from Photoshop or Powerpoint to Indesign does not produce this issue. Copy paste from Indesign to Illustrator also has no issue. I have reinstal both the latest Illustrator and Indesign CC. See the video and my system performance. Clipboard settings are set to what worked recommended and what worked for me fine on a slower machine before.

    Thank you for help

    1 vote

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  15. A few of pages are generated as the empty page in the exported PDF file from time to time

    When I try to generate my INDD file to PDF via the Export to PDF function of InDesign, a few of pages are generated as the empty page.

    . This happens from time to time (not always), even though I perform it with same file. (For example, if I retry to generate the PDF file without any amendment in the INDD file, this problem is fixed.)
    . Here, "empty page" means that all object is not shown on those pages - doesn't mean that the objects moves to the next pages.
    . I am using 11.4.1.102 x64 build with Windows…

    1 vote

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    1 comment  ·  PDF Export  ·  Admin →
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  16. update notifications

    My adobe indesign doesn't alert me when there are updates. I'm working in 13.1 and I my files were worked on in 14. This is a reoccurring problem.

    1 vote

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  17. PDF Comments Insert Issues

    PDF Comments do not insert at the correct location when the Insert is marked at the start or the end of a paragraph. The insert at the start of the paragraph instead gets inserted at the end of the previous paragraph. The insert at the end of a paragraph instead gets inserted before the final character (tested with period and question mark and happened with both).

    1 vote

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    FIXED  ·  Abhinav Kaushik responded

    Hello All,

    Thank you for reporting the issue to us.
    We have fixed the issue in the latest version of InDesign, Id 14.0.3

    Please upgrade your InDesign application to the latest version to try out the fix.

    If you are unable to see the update yet, go to Creative Cloud desktop application, open the menu (three dots) from the top-right corner and click on ‘Check For App Updates’.

    If you face any problems with the new update, do let us know in the comments.

    You may also follow the below given link for the list of all fixed issues in Id 14.0.3
    https://helpx.adobe.com/indesign/kb/fixed-issues.html

  18. Entire page missing elements and objects, and unable to select objects

    After updating to 14.0.1, I opened a project and found that one of the pages (just this one page for some reason) had missing objects, missing elements, and the objects on the page were unable to be selected unless I clicked and dragged from the outside of the page to select everything at once. The missing images showed up elsewhere in the catalog and appeared in the links panel under the correct page, but did not appear in the page. After closing and re-opening the same file in InDesign CC 2018, everything was intact and totally fine. This issue rendered…

    1 vote

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  19. paragraph style: space before gives space after

    When defining paragraph style with space before, the result is space after.

    Used independant paragraph style.

    Indesign 2019: 14.01.64

    1 vote

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  20. panels keep moving

    The tool panels keep changing position, flying out or closing in a seemingly random manner. Certainly their movement is counter productive to any given use.

    I've just updated to ID 2019 and my panel positions are all lost. This is after several month of wrestling with the demented behaviour Adobe has given them.

    In the 'old' days, one set up the panels how preferred and pretty much left them alone.

    Could Adobe please return to this functional panel behaviour and stop them flying out, moving about, or getting lost on each update?

    Having to click things open and close don…

    1 vote

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