7298 results found

1. Recurring connectivity issue with InDesign

   Hi Support Team,

   We are experiencing a recurring connectivity issue with Adobe InDesign. The same error message has appeared again, and I’m unable to open the program. My internet connection seems to be working properly, so I don’t believe that’s the cause of the problem.

   My Adobe membership/subscription is still active, and all other Adobe applications are functioning normally. This suggests that the issue isn’t related to the license itself.

   Could you please advise on what might be causing this and how to resolve it?

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   0 comments  ·  Accessibility  ·  Delete…  ·  Admin →
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   Resolved For User  ·  AdminSanyam Talwar (Senior Lead Software Engineer, Adobe InDesign) responded

   First logout from your creative cloud client, reboot your computer (cold boot) and then login with your Adobe ID again.

   If this doesn't help try to reset the CC app by following the steps below:

   Bring the CC app in the foreground the press:

   • Win: Ctrl + Alt + R
   • Mac: Cmd + Opt + R

   If this doeswn't help try the steps below:

   • Sign out from the Adobe Creative Cloud desktop application (Sign in and sign out to activate Creative Cloud apps)
   • Browse to the location: [System Drive]:\ProgramData\Adobe
   • Rename the 'SLStore' folder to 'SLStore_old'
   • Browse to the location: [System Drive]:\Program Files (x86)\Common Files\Adobe
   • Rename the 'SLCache' folder to 'SLCache_old'
   • Sign in to the Adobe CC desktop app

   You may also try below steps:

   Close all Adobe apps and make sure no Adobe processes are running in Task Manager.

   1. Make sure that Hosts file does not contains Adobe URL entries with Loop back address 127.0.0.1 .
   2. Press Windows button (located between Ctrl and Alt buttons) along with R button together at a time , you will get a run command window.

   • Type in "Appdata" hit 'Enter' key.
   • It will open Appdata folder.
   • Then navigate to Local>Adobe>OOBE. Open OOBE folder and delete " Opm.db" file.

   Once you had deleted Opm.db file , Sign in to Adobe Creative Cloud app using Valid Email ID and check.

   If this fails the next step is to try a repair of the CC client. See here: Adobe app installation stuck

   If this also doesn't help the nest step is to uninstall/reinstall per linked document above.

   You can also check the following socuments. There are a lot of steps to check. Especially take a look into your HOSTS file.

   Purchased Creative Cloud apps appear as trial versions

   How to resolve connection errors with Creative Suite applications

   Reference Thread: https://community.adobe.com/t5/photoshop-ecosystem-discussions/error-18000/m-p/15295508#M884537

   First logout from your creative cloud client, reboot your computer (cold boot) and then login with your Adobe ID again.

   If this doesn't help try to reset the CC app by following the steps below:

   Bring the CC app in the foreground the press:

   • Win: Ctrl + Alt + R
   • Mac: Cmd + Opt + R

   If this doeswn't help try the steps below:

   • Sign out from the Adobe Creative Cloud desktop application (Sign in and sign out to activate Creative Cloud apps)
   • Browse to the location: [System Drive]:\ProgramData\Adobe
   • Rename the 'SLStore' folder to 'SLStore_old'
   • Browse to the location: [System Drive]:\Program Files (x86)\Common Files\Adobe
   • Rename the 'SLCache' folder to 'SLCache_old'
   • Sign in to the Adobe CC desktop app

   You may also try below steps:

   Close all Adobe apps and make sure no Adobe processes are running in Task Manager.

   1. Make sure that Hosts file does not contains Adobe… more

2. Text to image missing from Menu Customisation

   I wanted to colour the Text to Image Menu item.
   But it is missing from the choices in the Menu Customisation panel.
   Can you please add it?

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   Need More Info  ·  AdminSanyam Talwar (Senior Lead Software Engineer, Adobe InDesign) responded

   Please send the following information to sharewithID@adobe.com :

   • Reproducible Steps – What were you doing when the issue occurred?
   • Video recording of the issue

   —

   Adobe InDesign Team

3. [ID-4272089]Grouped objects does not go back to original layers when ungrouped if 'Ungroup Remembers Layer' is enabled

   1. Version of Adobe InDesign is v21.0
   2. Create several layers, put an object on each layer, make sure that 'Ungroup Remembers Layers' is checked, group all objects, and ungroup.
   3. Expected result: all objects remain on the layer they were on before they were grouped.
   4. Actual results: all objects are on the top layer or the highest layer on which there was an object that was within the group

   In my opinion this should be treated as a hotfix. This is ruining the workflow and messes up the files that then need to either be fixed or rolled back to previous versions. I cannot state how urgent this is, it is absurd that a basic option such as this one is suddenly broken.

   1. Version of Adobe InDesign is v21.0
   2. Create several layers, put an object on each layer, make sure that 'Ungroup Remembers Layers' is checked, group all objects, and ungroup.
   3. Expected result: all objects remain on the layer they were on before they were grouped.
   4. Actual results: all objects are on the top layer or the highest layer on which there was an object that was within the group

   In my opinion this should be treated as a hotfix. This is ruining the workflow and messes up the files that then need to either be fixed or rolled back to previous versions.… more

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   FIXED  ·  AdminSanyam Talwar (Senior Lead Software Engineer, Adobe InDesign) responded

   The fix of the issue is now available in the latest InDesign 2026(v21.0.1.006). We recommend you upgrade to the latest version for the fix.

   If you are unable to see the update, go to the Creative Cloud application, click on the context menu on the top right, and click on Check for App Updates.

   —

   Adobe InDesign Team

4. [ID-4272086]TAB indents are getting removed on dragging the left side

   Good morning, I updated InDesign to version 21 and I'm having problems with the tab stops on both PCs. In the tab settings, if I set three tab stops, for example, the first at 10 cm, the second at 20 cm, and the third at 30 cm, if I move the first one, the other two disappear.
   With the beta version, there were no problems. I tried resetting the preferences, but nothing. A technician connected and checked the problem. He said to report the bug.

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   22 comments  ·  Text/Story/Table  ·  Delete…  ·  Admin →
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   FIXED  ·  AdminSanyam Talwar (Senior Lead Software Engineer, Adobe InDesign) responded

   The fix of the issue is now available in the latest InDesign 2026(v21.0.1.006). We recommend you upgrade to the latest version for the fix.

   If you are unable to see the update, go to the Creative Cloud application, click on the context menu on the top right, and click on Check for App Updates.

   —

   Adobe InDesign Team

5. When importing tables through tagged text, formatting inexplicably and erratically lost; extra hard returns inserted

   1. Adobe InDesign 20.5
   2. Flow the attached .txt files (tagged text) into an InDesign file. you'll need paragraph styles "TABC", "TABH1", "TABTX", and "TAB" (the paragraph for the table). You'll also need table style "TAB" and a cell style "tabtx".
   3. The last cell in table 19.2 should be empty—no hard return. The the text in row 2, column 3 of table 19.4, "katab" should be italic.
   4. There's a hard return in the last cell of table 19.2; any text in cell R2C3 in table 19.4 is not ital (but note that the text in table 19.2 at R2C3 is italic as expected.
   5. See the attached tagged text and Word files as well as the attached screen shot.

   When importing tagged text, I am seeing some formatting—like italic—dropped, and I'm also seeing extra hard returns inserted in the last cell of the table. These problems seem to be intermittent and unpredictable. For example, in a cell with this text

   <CellStart:><ParaStyle:TAB_TX><cTypeface:Italic>katab<cTypeface:><CellEnd:>

   "katab" is not being italicized, but in a cell with this text

   <CellStart:><ParaStyle:TAB_TX><cTypeface:Italic>qəṭál<cTypeface:><CellEnd:>

   "qəṭál" is italicized just fine.

   If I copy and paste the "qəṭál" cell into the first file replacing the "katab" cell, "qəṭál" is not italicized. I've attached the tagged text and Word files for each.

   The other weird thing I'm seeing is a hard return inserted in an otherwise empty last cell in the table. You can see it in the table 19.4 file.

   If it helps, I can upload the InDesign template as well.

   1. Adobe InDesign 20.5
   2. Flow the attached .txt files (tagged text) into an InDesign file. you'll need paragraph styles "TABC", "TABH1", "TABTX", and "TAB" (the paragraph for the table). You'll also need table style "TAB" and a cell style "tabtx".
   3. The last cell in table 19.2 should be empty—no hard return. The the text in row 2, column 3 of table 19.4, "katab" should be italic.
   4. There's a hard return in the last cell of table 19.2; any text in cell R2C3 in table 19.4 is not ital (but note that the text in table 19.2 at… more

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6. Tiny bug within the German UI: GREP style sub menu is missing "aus"

   Please add the German word " aus" (more correct: a space and the word aus) after "Mehrere Zeilen" in the GREP style sub menu within the German InDesign.

   This " aus" (= "off") is missing since at least v2016!

   Screenshot 1 shows the english version, srceenshot 2 how it should look like in German(of course not in red color).

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   Under Review  ·  AdminRavi Kiran (Admin, Adobe InDesign) responded

   Hi,

   Thank you for reporting the issue. We have been able to reproduce the issue, and it is currently under investigation.

   —

   Adobe InDesign Team

7. Effects not working

   InDesign 20.5
   Inserted an image
   Trying to apply effect - soft light to the image and the image disappears
   The only effects working are Multiply, High Light, Darken, Difference, and Luminosity

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8. Share for review suddenly aligned left

   Since a few weeks ago (maybe longer) I've noticed that when viewing documents in Share for Review (I think this happens in Illustrator as well as InDesign) everything is aligned to the left of the screen. I'm pretty sure it used to be centered. I don't think this is a browser-specific issue - I first noticed it in Microsoft Edge but saw the same thing when I opened in Firefox.

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9. Export to pdf

   When the export starts, it reports an error. It is necessary to close and reopen the program, then the export works.

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10. Object Style defined to ignore Nonprinting changes Nonprinting status when applied to grouped frames

    Object Style defined to ignore Text Wrap & Other, when applied to a group of two frames where one has Nonprinting applied and the other does not, changes the Nonprinting status.

    Expected result: attributes in a category that is greyed out will be ignored, including Nonprinting.

    Actual result: Nonprinting turned off and frame prints and is visible in Overprint Preview.

    Pictured: The only intended purpose of the object style is to change position of frame. 1: The two frames are grouped. Large frame is live, small frame is note for designer. 2: The object style as defined. (By the way, the Text Wrap attributes are not listed in the style definition summary in the Object Style Options panel.) 3: After invoking the object style, the Nonprinting attribute of the small frame is now unchecked.

    Object Style defined to ignore Text Wrap & Other, when applied to a group of two frames where one has Nonprinting applied and the other does not, changes the Nonprinting status.

    Expected result: attributes in a category that is greyed out will be ignored, including Nonprinting.

    Actual result: Nonprinting turned off and frame prints and is visible in Overprint Preview.

    Pictured: The only intended purpose of the object style is to change position of frame. 1: The two frames are grouped. Large frame is live, small frame is note for designer. 2: The object style as defined. (By the way,… more

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11. mathml

    The MathML module does not support Polish characters in formulas. Polish characters are displayed in a different font than the rest of the formula, which makes the entire expression visually inconsistent.

    Indesign 20.5

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12. windows explorer crash after closing Indesign

    all our machne have same symtoms, everytime we do copy and paste between pages on indesign, our windows explorer crash or after we close our indesign.

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13. InDesign exporting old QR code after editing URL

    InDesign is exporting an old QR code after editing the URL.

    In InDesign I can scan the QR code and it is correct. When I export to PDF, the old (incorrect) QR code is on the PDF. I can literally see the difference ,and when scanned, it goes to the OLD URL.

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14. Custom .joboptions presets break all PDF exports in InDesign 20 (macOS 15.6.1)

    ⚠️ Critical Bug: Custom .joboptions presets instantly disable all PDF export in InDesign 20 on macOS 15 — exports appear to finish but no PDF is produced. Removing the preset restores functionality. Confirmed reproducible across multiple systems.

    InDesign 20.0 on macOS 15.6.1 silently fails to export PDFs after a custom PDF preset (.joboptions) is created or added. The export appears to complete, but no file is generated and no error message appears. Removing the custom .joboptions file immediately restores export functionality.

    This occurs even when the preset is a clean derivative of “Press Quality” or “High Quality Print,” suggesting a parsing or sandbox issue with the Adobe PDF Library in InDesign 20/macOS 15.

    Steps to Reproduce:
    Open InDesign 20.0.
    Export a document to PDF successfully using High Quality Print.
    Go to File → Adobe PDF Presets → Define → New and create a custom preset (any name).
    Export again.

    Result:
    Export appears to succeed but no PDF is produced.
    No error dialog or warning appears.

    Additional Notes:
    Reproducible on multiple Macs (Intel and Apple Silicon).
    Default .joboptions files work normally.
    Custom .joboptions files immediately break exports, including valid PostScript syntax.
    Suggests regression in sandbox access or preset parsing introduced in InDesign 20/macOS 15.

    If you’re seeing this issue, please click “Vote” and comment “Same here” so Adobe can prioritize the fix.

    ⚠️ Critical Bug: Custom .joboptions presets instantly disable all PDF export in InDesign 20 on macOS 15 — exports appear to finish but no PDF is produced. Removing the preset restores functionality. Confirmed reproducible across multiple systems.

    InDesign 20.0 on macOS 15.6.1 silently fails to export PDFs after a custom PDF preset (.joboptions) is created or added. The export appears to complete, but no file is generated and no error message appears. Removing the custom .joboptions file immediately restores export functionality.

    This occurs even when the preset is a clean derivative of “Press Quality” or “High Quality Print,” suggesting a… more

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15. Error message "Unable to convert pdf file"

    InDesign no longer opens any pdf file. I tried plenty of times with various different files (even those that worked just fine a week ago) and nothing. It looks like some update completely messed up this function. I tried changing Acrobat's Enhanced Security and save file again I tried to re-export pdf again - nothing works. Other Adobe programms works just fine, it's just InDesign that suddenly lost its ability to open pdf

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    0 comments  ·  PDF Comments  ·  Edit…  ·  Delete…  ·  Admin →
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16. Margins and guides don't work regardless of preview mode or not

    The margins and guides disappeared and don't show when i click show and fix up the margin size. The feature just stopped working and doesn't want to even after computer restart and reinstallation of Indesign.

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17. Critical Bug Report: InDesign 2024 ME ExtendScript Fails to Set RTL Properties

    We are experiencing a severe and persistent bug in Adobe InDesign 2024 Middle Eastern Edition (ME) where basic Right-to-Left (RTL) text properties cannot be set via ExtendScript, even though the same actions work manually through the UI.

    This issue effectively prevents any automation or workflow scripting for Farsi/Arabic content, despite using the designated ME version.

    1. Environment & Problem Summary Detail Value InDesign Version 2024 (Middle Eastern/ME Edition) Issue Scripting fails to set paragraphDirection, storyDirection, and justification to RTL values. Root Cause The ExtendScript Object Model exhibits a fundamental contradiction (a "Catch-22") when trying to set RTL properties.

    صادر کردن به «کاربرگ‌نگار»
    The core problem is that the application does not accept either of the two standard methods for setting an enumerated property: the string name or the numeric ID.

    1. Technical Breakdown and Error Logs The script attempts to set the properties to their RTL values (e.g., Farsi/RTL). We have confirmed the official numeric values for these properties:

    RIGHTTOLEFT_DIRECTION = 1920290924

    RIGHT_ALIGNMENT = 1852796515 (for justification workaround)

    WORLDREADYPARAGRAPHER = 1969449826

    The following errors were logged when attempting to apply the settings:

    A. Failure to Set Justification (Alignment)
    The script attempted to use the numeric value for Right Alignment as a workaround, but was rejected.

    Property Targeted: basicParagraphStyle.justification

    Value Used: 1852796515 (Right Alignment numeric value)

    Error Received: Script Alert: Invalid value for set property 'justification'. Expected Justification enumerator, but received 1852796515.

    Conclusion: The application refuses the numeric ID for justification, demanding the non-working Enum name (ParagraphAlignment.RIGHT_ALIGN).

    B. Failure to Set Paragraph Direction (The Core Issue)
    Previous tests showed that when attempting to set paragraphDirection using the numeric value, a similar error occurred:

    Property Targeted: basicParagraphStyle.paragraphDirection

    Value Used: 1920290924 (RTL Direction numeric value)

    Error Received (from earlier test): Invalid value for set property 'paragraphDirection'. Expected ParagraphDirectionOptions enumerator, but received 1920290924.

    Conclusion: The application insists on the Enum name (ParagraphDirectionOptions.RIGHTTOLEFT_DIRECTION) but simultaneously fails to recognize or accept that Enum when used in the script.

    C. Failure to Set Composer
    In earlier tests, even fundamental properties like the composer failed, suggesting a deep configuration issue:

    Property Targeted: basicParagraphStyle.composer

    Error Received (from earlier test): TextComposer is undefined

    Conclusion: This confirms a failure to recognize even basic object names for text engines.

    1. Final Conclusion and Call to Action The consistent failure across multiple RTL-specific properties, coupled with the application's rejection of both standard methods (Enums and numeric IDs), points to a critical bug in the ExtendScript API implementation of the InDesign 2024 ME edition.

    Action Required:

    Please investigate the internal mechanism that handles the conversion of Enums/Numeric IDs for RTL properties (specifically paragraphDirection, storyDirection, and justification) in the ExtendScript Object Model for InDesign ME versions.

    The bug must be patched to ensure that these properties can be reliably set using either the documented Enum names or their corresponding numeric IDs.

    This fix is essential for any developer relying on automation for Middle Eastern publishing workflows. Thank you for your urgent attention to this matter.

    We are experiencing a severe and persistent bug in Adobe InDesign 2024 Middle Eastern Edition (ME) where basic Right-to-Left (RTL) text properties cannot be set via ExtendScript, even though the same actions work manually through the UI.

    This issue effectively prevents any automation or workflow scripting for Farsi/Arabic content, despite using the designated ME version.

    1. Environment & Problem Summary Detail Value InDesign Version 2024 (Middle Eastern/ME Edition) Issue Scripting fails to set paragraphDirection, storyDirection, and justification to RTL values. Root Cause The ExtendScript Object Model exhibits a fundamental contradiction (a "Catch-22") when trying to set RTL properties.

    صادر کردن به… more

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18. unicode devnagiri font text error in hindi text in indesign 2025, the worst /buggy indesign version

    in the newer version of indesign devnagiri font glyps are showing 0 like thing before maatra, please check screenshot, in indesign 2023 it is showing ok, there are many such bugs in indesign 2025, I think no improvement is there in this version of indesign

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    0 comments  ·  Text/Story/Table  ·  Edit…  ·  Delete…  ·  Admin →
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19. Save As, Export and import file locations not behaving after Mac OS Tahoe update

    Previously for many older versions of Indesign, Indesign will remember your document, PDF export and import locations.

    Save As would always take you to where your current document is, PDF export would take you to your last PDF export location for that particular document, and Import would take you to your last import location.

    Since upgrading to Mac OS Tahoe - all of this has gone haywire. Save As will sometimes take me to the last location of the PDF export, PDF export will sometimes take me to where the document is located. And import is the same. I am now saving documents in the wrong folder all the time, my PDFs are all mixed up, and now that I am aware of the problem I have to check and re-navigate everytime I Save As or Export or Import. It's slowing me down a huge amount and mistakes are still being made.

    This needs to be addressed and returned to the previous workflow settings ASAP!!!!!

    Previously for many older versions of Indesign, Indesign will remember your document, PDF export and import locations.

    Save As would always take you to where your current document is, PDF export would take you to your last PDF export location for that particular document, and Import would take you to your last import location.

    Since upgrading to Mac OS Tahoe - all of this has gone haywire. Save As will sometimes take me to the last location of the PDF export, PDF export will sometimes take me to where the document is located. And import is the same. I am… more

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    0 comments  ·  Others  ·  Delete…  ·  Admin →
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20. BUG - Text boxes unresponsive after accepting a Comment - it's infuriating PLEASE FIX THIS

    This has been going on for years, and I'm seriously at risk of smashing the Mac over this, IT'S DRIVING ME MAD!!

    1 - Every version since Commenting started
    2 - accept a comment and then try to type in the text box where the comment was placed
    3 - to type as normal and respond as expected
    4 - nothing. It is completely unresponsive, until you click in and out of the text box multiple times to clear whatever is stopping it from being able to type. I don't have time for this shiiiiiiii GAH!
    5 - recording of a typical annoying bug - I am trying to type, but you have to go in and out of the text box multiple times, before it works

    FIX THIS BUG THAT IS YEARS OLD

    This has been going on for years, and I'm seriously at risk of smashing the Mac over this, IT'S DRIVING ME MAD!!

    1 - Every version since Commenting started
    2 - accept a comment and then try to type in the text box where the comment was placed
    3 - to type as normal and respond as expected
    4 - nothing. It is completely unresponsive, until you click in and out of the text box multiple times to clear whatever is stopping it from being able to type. I don't have time for this shiiiiiiii GAH!
    5 - recording of… more

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    0 comments  ·  PDF Comments  ·  Edit…  ·  Delete…  ·  Admin →
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