1243 results found

1. File Can't Export to PDF

   I have a specific file that I cannot export to PDF. I simply get a Background Task Alert that says 'Failed to Export the PDF file.' This is the only file which gives me this problem, I'm able to export other files just fine. I am using PC, and other co-workers on Mac are able to Export the file just fine.

   I'm unsure as to what the issue is because I am getting No Errors mentioned in my Preflight Panel, and the Background Task Alert isn't giving any sort of code associated with the error.

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   0 comments  ·  PDF Export  ·  Edit…  ·  Delete…  ·  Admin →
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2. Id CC 2020 pdf export failure

   I get an error "Failed to Export the PDF file" when exporting file previously created in Id CC 2019.
   Id does not give any details about the error. It simply stops exporting. I've never seen such a message before (I've been working with Id since version 1.0).
   The same file is exported from CC2019 without any problems.
   Windows 10 with all updates.

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   45 comments  ·  PDF Export  ·  Delete…  ·  Admin →
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   FIXED  ·  AdminRavi Kiran (Senior Lead Quality Engineer, Adobe InDesign) responded

   The fix for this issue is available in the latest update of InDesign version 15.0.3

   Please update your InDesign application to this version to get the fix.

   —
   Adobe InDesign team

3. file will not export to pdf

   Some Indesign files will not export to pdf while other Indesign 2020 files export fine. An alert shows but there is no detail in the alert. There does not seem to be any difference between the files that export and those that don't. Indesign 2020 does not accept file names that are too long.

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4. PDF export name

   Since the latest updated InDesign doesn't remember the the export name, it just reverts back to the indd's file name. It was super useful when using version numbers.

   For example, when exporting from "file.indd" a "file-print (5).pdf", it remembered that name. Now it just goes back to "file.pdf" each time.

   Using 14.0.2 x64 on Windows 10.

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   1 comment  ·  PDF Export  ·  Delete…  ·  Admin →
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   Resolved For User  ·  AdminRavi Kiran (Senior Lead Quality Engineer, Adobe InDesign) responded

   Based on user response, marking this thread as resolved.

   —
   Adobe InDesign team

5. Export to PDF function crash in InDesign 15.1

   Today I have updated to InDesign 15.1 and when I try to export to PDF the application immediately crash.

   This happen even I change the type of export (small dimension, print, etc.).

   I'm using windows 10 pro ver. 1909 build 18363.836, and Indesign 15.1 x64.

   The system start to work but the application crash at 16% of the export.

   The problem seems connected with something on the file, because I try to export another project and it work perfectly.

   The file was all "green" in the preliminary checks panel.

   And I notice that the system crash also using other function, example scrolling the pages list or the links list.

   There is something wrong in the new version 15.1 that stops the compiling. Unfortunately no errors appear, only application crash.

   Coming back to version 15.0.3 have solved the problem and the file was perfectly exported in PDF.

   Today I have updated to InDesign 15.1 and when I try to export to PDF the application immediately crash.

   This happen even I change the type of export (small dimension, print, etc.).

   I'm using windows 10 pro ver. 1909 build 18363.836, and Indesign 15.1 x64.

   The system start to work but the application crash at 16% of the export.

   The problem seems connected with something on the file, because I try to export another project and it work perfectly.

   The file was all "green" in the preliminary checks panel.

   And I notice that the system crash also using other… more

   35 votes

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   43 comments  ·  Crash/Freeze/Hang  ·  Delete…  ·  Admin →
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   FIXED  ·  AdminRavi Kiran (Senior Lead Quality Engineer, Adobe InDesign) responded

   The fix for this is now publicly available in the latest InDesign update, 15.1.1

   Please update to the latest version to get the fix.

   —
   Adobe InDesign team

6. I can not export PDF files

   I can not export PDF files edited in INDESIGN (please check the attached printscreen) and that were created in a former version of the program, prior to the latest update in macOS Catalina Version 10.15.4
   I tried to reinstall the latest version of INDESIGN (15.0.2) and the problem is not solved.
   I will apreciated your help in detecting the cause for the problem and guiding me for the solution.

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   2 votes

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7. indesign export to pdf unusable for Thai

   Please urgently resolve the bug descrbed below by Johan. Our users are affected for a very long time now.

   43525704

   indesign export to pdf unusable for Thai

   Basically all the diacritics are messed up, regardless of font used. The PDF looks fine but the text if copied from the PdF is garbled.
   This is in 16.2.1 (2021). It was working in 2019.

   Johan shared this idea · May 28, 2021 · Flag idea as inappropriate…

   7 votes

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8. export to PDF

   Indesign version latest version (July 13, 2020) is not exporting to PDF, neigther interactive or print.
   It just stops at middle process and nothing is created.

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   0 comments  ·  PDF Export  ·  Edit…  ·  Delete…  ·  Admin →
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9. Character outline aligned center PDF export problem

   Character outline aligned center PDF export problem

   Indesign 15.0.1, Mac Os 10.15.2

   Missing hyphen and some character on line endings has outline color instead fill.

   Explaned on placed PDF.

   Export to PostScript or printing is OK.

   Thank you.

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   3 votes

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10. Export PDF files on ID CC 2020 15.2 w10

    When I export file to PDF does not show the file name inside PDF file. I add the information on PDF like crop marks and information. The information does not appear...

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11. Can't Export PDF due to Indesign background tasks error

    I am using Indesign 2020 v15.0.02 and i am unable to export a large width document to PDF as I keep getting the Background Tasks Error. I have never seen this before.

    I need to export a large mm doc design for our new outdoor sign and can't send to the printers as it wont export properly.

    I've looked online but cant fix it myself despite trying tips.

    Please help this is driving me insane!

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    4 votes

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12. Cannot export a PDF to tmp folder

    When I try and export a PDF to the /tmp folder I get the error "Failed to Export the PDF File" with no other information whatsoever.

    Exporting to the desktop worked fine with no issues.

    It does not appear to be file-dependant as I even tried creating a brand new document with a single line of text and exported using one of the presets.

    OS: macOS Mojave (10.14.3)
    ID: InDesign 15.0 & 14.0.3

    3 votes

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13. export to PDF

    Why has the export changed?
    Exporting the catalog directly from InDesign in August 2019 was 6MB.
    Why, the same catalog, export Jan 2020 is 35 MB?
    Everything is fine, same setting, quality, .. but the size is bigger and it is impossible to get to the original size.

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14. PDF Export in InDesign CC 2020 (15.0) is broken

    As soon as I try to export a PDF (either with File > Export or File > Adobe PDF Presets), the background task starts but hangs at 32% and never completes. When cancelling the task, it never cancels and I need to Force Quit InDesign to cancel it.

    Running Catalina with the latest version of InDesign (15.0)

    8 votes

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    Need More Info  ·  amaarora responded

    Hi,
    Can you please share a sample INDD file at rdubey@adobe.com with which issue is reproducible?

    We tried with some custom InDesign files, but export works fine

    Thanks

15. Missing Glyphs on PDF export in InDesign v17.0

    using the google font Signika, quotation marks and colons give me a missing glyph upon export to pdf. When using v16.4, this is not an issue.

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    12 votes

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    8 comments  ·  PDF Export  ·  Delete…  ·  Admin →
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    FIXED  ·  AdminRavi Kiran (Senior Lead Quality Engineer, Adobe InDesign) responded

    The fix for this issue is now available in the latest update of InDesign - InDesign 17.1 available via CCD app.

    
    

    --

    Adobe InDesign team

16. Cannot Export in PDF format

    Adobe InDesign version: 16.0.1 x64

    Platform: Windows 10, Version 20H2 (build SO 19042.685)

    Problem:
    Suddenly, from a couple of days, I cannot export in PDF format anymore.
    When trying to export a file, I receive the message "Failed to Export PDF" (or something similar, I use the Italian version) – see image 1.

    It doesn’t matter the settings in the export window, I tried almost all the combinations, but the PDF generation fails.
    I can export in.jpeg, for example, but it is not useful for me.

    Infos:
    The same file has been successfully exported just a couple of hours before.
    The only change in the tool / PC configuration was the re-installation of a font type (specifically, the Conduit ITC Pro).
    I re-installed it because, even if it was correctly installed, I was not able to see the text in that specific font in InDesign.
    I un-installed it and then re-installed it via the Windows settings (Control Panel > Appearance and Personalization > Fonts).
    The font was not an Adobe Font.
    After that, everything seemed to be solved, but I was unable to export the file in PDF.
    I noticed that the font was listed three times in the “Find/replace Font” window (see image 2).

    So, I replaced the font with the same one and then the list presented just one instance.
    Solved! In this way, I’ve been able to export the file.

    Then, I tried with another file, but I encountered the same problem with another font.
    In this case, it is a font used in the header of a master page and the text is a “text variable” that I use to identify the product name.
    Also in this case, the text is not displayed, even if the font is available in the font list (see image 3).

    If I change the font, the text is displayed (see image 4).

    The font, in this case, is an Adobe Font (see image 5).

    The font is correctly “activated” and available in the Creative Cloud Desktop app (see image 6).

    And also in Windows (Control Panel > Appearance and Personalization > Fonts), it is correctly displayed and recognized (see image 7).

    I solved replacing the font and checking the "Redefine Style When Changing All” box, because several paragraph styles use the same font, but I’d need to use this font.
    In another PC, with the same configuration, everything works well.
    What can I do to solve this font issue? Why has it happened?

    Thx for the support

    BRs

    Adobe InDesign version: 16.0.1 x64

    Platform: Windows 10, Version 20H2 (build SO 19042.685)

    Problem:
    Suddenly, from a couple of days, I cannot export in PDF format anymore.
    When trying to export a file, I receive the message "Failed to Export PDF" (or something similar, I use the Italian version) – see image 1.

    It doesn’t matter the settings in the export window, I tried almost all the combinations, but the PDF generation fails.
    I can export in.jpeg, for example, but it is not useful for me.

    Infos:
    The same file has been successfully exported just a couple of… more

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    3 votes

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17. export pdf slows down the computer

    After the last update InDesign, exporting to pdf slows down the computer.
    Sometimes InDesign breaks down

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18. Multiple PDF export

    Hi,
    I have a 2020 6 core iMac with 32GB RAM and I was used to do multiple exports to PDF at one time ... I could open up to 4 files and run exports on them and those exports ran at the same time ... more than 4 simultaneous exports did not work, but i was fine with 4 :)
    Today I noticed it does not work anymore for me? What happend? I have the latest MacOS 12.1 Monterey and also the latest InDesign ...
    I run the first export and the others are queuing...

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19. export

    Export doesn't work for a pdf. (file > Export)

    5 votes

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20. Hidden content in pdf export

    Adobe InDesign CC 2017. While exporting the file into a PDF. In the PDF while searching for a word I found some sort of ghost fields (picture ghostfields.png). Then I found out that the problem is caused by graphics that we use internally. There are mostly more than just one graphic in one Illustrator file (picture illustratorfile.png). It is saved as an ai, not eps. InDesign exports the parts of those graphics that are actually not visible in InDesign (picture error2.png). I could not find out why, or how to solve it. And because of those ghost field you can not search for anything within the pdf. The only solution was to export the pdf, and then print the pdf with adobe pdf to create a new 'clean' pdf.

    Adobe InDesign CC 2017. While exporting the file into a PDF. In the PDF while searching for a word I found some sort of ghost fields (picture ghostfields.png). Then I found out that the problem is caused by graphics that we use internally. There are mostly more than just one graphic in one Illustrator file (picture illustratorfile.png). It is saved as an ai, not eps. InDesign exports the parts of those graphics that are actually not visible in InDesign (picture error2.png). I could not find out why, or how to solve it. And because of those ghost… more

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    2 votes

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