7092 results found

1. No one else can open my files

   I've had several recent designs that I've been the author on, that when I share the working file can't be opened by other users. This has occurred with a company work design file and a personal project design. In both cases, these files were made with InDesign 2021 on Windows 10. The other users that tried to access my files were on Macs (unknown OS) using InDesign 2021 as well. This is problematic and damaging to workflows if other users can't open and work in files created by someone else.

   PS. It is unclear if this is an issue between users on the same systems Mac/Mac or Windows/Windows, but has been demonstrated as a cross-system issue Windows/Mac.

   I've had several recent designs that I've been the author on, that when I share the working file can't be opened by other users. This has occurred with a company work design file and a personal project design. In both cases, these files were made with InDesign 2021 on Windows 10. The other users that tried to access my files were on Macs (unknown OS) using InDesign 2021 as well. This is problematic and damaging to workflows if other users can't open and work in files created by someone else.

   PS. It is unclear if this is an issue between… more

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2. transparency indesign 2021

   just updated InDesign and now the transparency effect no longer work. running 2021 - 16.0.1

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   1 comment  ·  Effects/Transparency  ·  Delete…  ·  Admin →
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3. command tab

   I'm finding that InDesign is breaking Command+Tab (app switching) in Big Sur, from 11.0 to 11.1, the current version.

   Quitting InDesign brings it back, and simply booting InDesign breaks it. Leaving it open in the background once broken keeps Command+Tab broken until I quit InDesign.

   I went through Keyboard Shortcuts as well as Apple's Shortcuts and found nothing conflicting.

   All 2021 version, and all MacOS 11 versions.

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   0 comments  ·  Performance/Usability  ·  Edit…  ·  Delete…  ·  Admin →
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4. Unable to rename sublayer while panel is docked

   In InDesign 2001 16.0.1 for Mac (and possibly other versions) it is not possible to rename a sublayer when the layers panel is docked.

   Changing sublayer names is only possible when the panel is floating. The sublayer name should be editable whether the panel is docked or floating.

   https://youtu.be/3zWYIAKEqqo

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5. CAT does not import an IDML which seems to have empty stories

   Hi, I need to import the attached document into my CAT Tool. But, once the document is exported, it seems empty. I noticed that the files have empty stories; all the text seems to be stored elsewhere. This is the first I have seen IDML files like this. Could you tell me, if the designer have missed sth? Best.

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   0 comments  ·  IDML Export  ·  Edit…  ·  Delete…  ·  Admin →
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6. Save Windows on Mac OS

   NOTE: This is a problem not just on InDesign, but also on Illustrator and Photoshop as well.

   Ever since the last upgrade for macOS Big Sur (ver 11.1), save, package and export windows have a serious issue. They don't show the pathways of the files even when you have it set to do so. Instead all you see is the options for what to include or any other information at the bottom of the window (see the attached screen shot).

   Even when you enlarge the window to be able to see the paths, it does not retain the memory that you made the change and goes back to not being to see the pathways the next time you go to save, package or export.

   Again, this is a universal Adobe issue, but this issue does not happen on other non-adobe software.

   NOTE: This is a problem not just on InDesign, but also on Illustrator and Photoshop as well.

   Ever since the last upgrade for macOS Big Sur (ver 11.1), save, package and export windows have a serious issue. They don't show the pathways of the files even when you have it set to do so. Instead all you see is the options for what to include or any other information at the bottom of the window (see the attached screen shot).

   Even when you enlarge the window to be able to see the paths, it does not retain the memory that… more

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   1 comment  ·  Performance/Usability  ·  Delete…  ·  Admin →
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7. Footnotes Still Disappearing: Please Update Your Customers

   Adobe: The bug described in "[Performance] Footnote disappears" back in October 2019 is still plaguing users.

   https://indesign.uservoice.com/forums/601180-adobe-indesign-bugs/suggestions/38832532--performance-footnote-disappears#

   You can see from the comments that this issue is causing massive headaches for publishing teams.

   The last update from Adobe is from March 2020 and claims that this bug is under review.

   Your customers deserve a response and desperately need a fix.

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8. Problem with locally overrided paragraph with Nested Style

   There is a problem with pasting new text to locally overrided paragraph. Nested Style doesn't work. Indesign 16.0.1.

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   0 comments  ·  Styles  ·  Edit…  ·  Delete…  ·  Admin →
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9. Adobe Fonts: Licensed with Creative Cloud but marked as "not allowed, protected" in Preflight, InDesign

   Please help me: I'm using two fonts for a book soon to be published. I have activated the fonts in Creative Cloud. I work in InDesign. Now a Preflight check tells me that my fonts are "Not Allowed: Protected" (that's the only way to translate that message from Swedish). How do I solve this??? (The fonts I'm using are Minion Pro and Myriad Pro). I thought my InDesign recognised licenses from Creative Cloud. Have I misunderstood this completely? Desperate, please give me clue.. Best Regards, Louise

   InDesign version: 16.0.1
   Screenshots (2) provided.

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   0 comments  ·  Text/Story/Table  ·  Edit…  ·  Delete…  ·  Admin →
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10. interactive pdf

    I placed a PDF which has hyperlinks as a linked file in an InDesign document. When I exported the InDesign document as an interactive PDF, the hyperlinks in the placed PDF didn't work, but the hyperlinks in the rest of the document did.

    2 votes

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    0 comments  ·  PDF Export  ·  Delete…  ·  Admin →
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11. share for review stuck on loading

    As mentioned, share for review window is stuck on loading and doesn't proceed.

    6 votes

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    0 comments  ·  Share for Review  ·  Delete…  ·  Admin →
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12. can't maKE a new document

    I just updated from 2020 to 2021 version.
    Now, when trying to create a new document, the dialogue works as expected but when clicking (create) nothing happens.
    Even after restarting the whole system, we are running on a PC

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    0 comments  ·  Document/Pages  ·  Edit…  ·  Delete…  ·  Admin →
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13. [ID-4261147] Hyperlinks with alt text added in the accessibility section, the alt text disappears when you save the file as an .idml

    Hyperlinks with alt text added in the accessibility section get lost when saving to .idml.

    16 votes

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    0 comments  ·  IDML Export  ·  Delete…  ·  Admin →
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    Under Review  ·  AdminSanyam Talwar (Senior Lead Software Engineer, Adobe InDesign) responded

    Hi,

    Thank you for reporting the issue. We have been able to reproduce the issue and it is currently under investigation. 

    —

    Adobe InDesign Team

14. Text frame indented

    When I move a text frame to the top left corner of a page, the first line of the text is automatically indented. How can I solve this problem? Thanks

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    0 comments  ·  Text/Story/Table  ·  Edit…  ·  Delete…  ·  Admin →
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15. Relink window too small!

    When I go to relink, which is all the time, I have to resize the window as it defaults to a really small size, and it doesn't remember it so I have to do every. Single. Time.

    4 votes

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    1 comment  ·  UI/UI Scaling  ·  Delete…  ·  Admin →
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16. Do not use Osaka font for PDF page information

    When exporting a PDF with the Japanese version of InDesign for Mac, the Osaka font is used for the characters in the page information. If there are voiced or semi-voiced sound marks of Japanese characters in the file name, an error will be displayed and the characters will be garbled because Osaka does not support those characters.

    1. Name the indd file "だじづでど.indd".
    2. Export the PDF.
    3. An error is displayed and the file name of the page information is garbled.

    Osaka is no longer a very old font on the Mac. Don't use Osaka now.

    Use a font that supports semi-voiced sound marks to prevent errors. Illustrator already uses KozGoPr6N-Regular to prevent errors.

    Japanese:
    PDFのページ情報にOsakaフォントを使わないでください

    日本語版のMac版InDesignでPDFを書き出すと、ページ情報の文字にOsakaフォントが使われます。ファイル名に日本語の文字の濁音や半濁点があると、Osakaがそれらの文字に非対応なので、エラーが表示され、文字化けします。

    1. inddのファイル名を「だじづでど.indd」にします。
    2. PDFを書き出します。
    3. エラーが表示され、ページ情報のファイル名が文字化けします。

    MacではもはやOsakaはとても古いフォントです。今はOsakaを使わないでください。

    半濁点に対応したフォントにして、エラーを防いでください。IllustratorはKozGoPr6N-Regularを使ってすでにエラーを防いでいます。

    When exporting a PDF with the Japanese version of InDesign for Mac, the Osaka font is used for the characters in the page information. If there are voiced or semi-voiced sound marks of Japanese characters in the file name, an error will be displayed and the characters will be garbled because Osaka does not support those characters.

    1. Name the indd file "だじづでど.indd".
    2. Export the PDF.
    3. An error is displayed and the file name of the page information is garbled.

    Osaka is no longer a very old font on the Mac. Don't use Osaka now.

    Use a font that supports semi-voiced… more

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    9 comments  ·  PDF Export  ·  Delete…  ·  Admin →
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    FIXED  ·  AdminRavi Kiran (Admin, Adobe InDesign) responded

    This issue has been fixed in the latest update of InDesign 2022 - version 17.3

    Please update to this latest version of InDesign using Creative Cloud Desktop Application to get the fix.

    --

    InDesign team

    Adobe

17. Cannot Export in PDF format

    Adobe InDesign version: 16.0.1 x64

    Platform: Windows 10, Version 20H2 (build SO 19042.685)

    Problem:
    Suddenly, from a couple of days, I cannot export in PDF format anymore.
    When trying to export a file, I receive the message "Failed to Export PDF" (or something similar, I use the Italian version) – see image 1.

    It doesn’t matter the settings in the export window, I tried almost all the combinations, but the PDF generation fails.
    I can export in.jpeg, for example, but it is not useful for me.

    Infos:
    The same file has been successfully exported just a couple of hours before.
    The only change in the tool / PC configuration was the re-installation of a font type (specifically, the Conduit ITC Pro).
    I re-installed it because, even if it was correctly installed, I was not able to see the text in that specific font in InDesign.
    I un-installed it and then re-installed it via the Windows settings (Control Panel > Appearance and Personalization > Fonts).
    The font was not an Adobe Font.
    After that, everything seemed to be solved, but I was unable to export the file in PDF.
    I noticed that the font was listed three times in the “Find/replace Font” window (see image 2).

    So, I replaced the font with the same one and then the list presented just one instance.
    Solved! In this way, I’ve been able to export the file.

    Then, I tried with another file, but I encountered the same problem with another font.
    In this case, it is a font used in the header of a master page and the text is a “text variable” that I use to identify the product name.
    Also in this case, the text is not displayed, even if the font is available in the font list (see image 3).

    If I change the font, the text is displayed (see image 4).

    The font, in this case, is an Adobe Font (see image 5).

    The font is correctly “activated” and available in the Creative Cloud Desktop app (see image 6).

    And also in Windows (Control Panel > Appearance and Personalization > Fonts), it is correctly displayed and recognized (see image 7).

    I solved replacing the font and checking the "Redefine Style When Changing All” box, because several paragraph styles use the same font, but I’d need to use this font.
    In another PC, with the same configuration, everything works well.
    What can I do to solve this font issue? Why has it happened?

    Thx for the support

    BRs

    Adobe InDesign version: 16.0.1 x64

    Platform: Windows 10, Version 20H2 (build SO 19042.685)

    Problem:
    Suddenly, from a couple of days, I cannot export in PDF format anymore.
    When trying to export a file, I receive the message "Failed to Export PDF" (or something similar, I use the Italian version) – see image 1.

    It doesn’t matter the settings in the export window, I tried almost all the combinations, but the PDF generation fails.
    I can export in.jpeg, for example, but it is not useful for me.

    Infos:
    The same file has been successfully exported just a couple of hours before.… more

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    0 comments  ·  PDF Export  ·  Delete…  ·  Admin →
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18. original file cannot be found

    I'll see the message reveal when I open the indesign file. Can you help to fix it?

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    0 comments  ·  Crash/Freeze/Hang  ·  Edit…  ·  Delete…  ·  Admin →
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19. Export

    When exporting (CC2021, Big Sur) JPG from page to OSX Serve (OSX10.10.5), file size is 0 KB, but when export to desktop file is ok. No matter what JPG settings are. No error message. Other exports (pdf, epub) goes well.

    1 vote

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    0 comments  ·  PNG/JPEG/EPS Export  ·  Edit…  ·  Delete…  ·  Admin →
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20. InDesign crashing while saving the document to GoogleDrive

    Crashes when saving to google drive.

    Not only crash the program, but the whole laptop. Running MBP 2017.

    File was lost and corrupted the original file.

    Lost hours of work.

    2 votes

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    0 comments  ·  Crash/Freeze/Hang  ·  Delete…  ·  Admin →
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