6835 results found

1. cannot create new document

   Adobe InDesign 2021 - When I click on "Create new document" I get a grey pop-up window where I cannot click on anything. Any suggestions?

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   1 comment  ·  Document/Pages  ·  Delete…  ·  Admin →
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2. Fit frame to content not working for text

   I recently updated to the newest version of InDesign (v 16.0) and "fit frame to content" is not working properly for any of my text boxes. It is leaving about 0.13in at the top of all of my text, and is making aligning in my layout extremely difficult. I double checked to make sure my baselines are set to 0 and my text boxes are set to Align to top, but nothing seems to be fixing it.

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3. indesign review keeps reverting to resolved

   This happens very frequently.

   I will be going through user comments given online in the Indesign Review tab. As I do them I resolve them. This works fine.

   But then suddenly and randomly it will just decide to change my filter to show all resolved! Then all the old issues magically appear in the tab again until I go back to filter and unselect the Resolved button.

   Then it happens again. And again. It happens only when I go to change something in the document but it doesn't seem to matter what type of issue i'm doing. Replacing text. Deleting, etc.

   I'm also finding that comments are taking a few minutes to get from the web into indesign as i keep seeing the little wheel turning a lot.

   This happens very frequently.

   I will be going through user comments given online in the Indesign Review tab. As I do them I resolve them. This works fine.

   But then suddenly and randomly it will just decide to change my filter to show all resolved! Then all the old issues magically appear in the tab again until I go back to filter and unselect the Resolved button.

   Then it happens again. And again. It happens only when I go to change something in the document but it doesn't seem to matter what type of issue i'm doing. Replacing text. Deleting,… more

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   6 comments  ·  Share for Review  ·  Delete…  ·  Admin →
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4. Bug with InDesign 16 Word and Textedit

   I noticed a huge performance bug.

   When I am working on a book with many pages and switch to an app like Word or Textedit and then back to InDesign, I get a beach ball for 30–60s. Only in InDesign. When I quit Word or Textedit, the beach ball disappears and InDesign runs normal again.
   Restart eg. doesn't help!

   System: Big Sur
   InDesign 16.0
   MacBook Pro 16"

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5. Type tool deselects itself InDD 16.0

   Type tool deselects itself InDD 16.0

   The bug has been already reported, it's been claimed to be fixed a while back, but actually still persists. I personally never had this problem before, but after updating to v16 a few weeks ago I get it now.

   Typing "T" just selects the type tool very briefly, then changes back to the previous tool. Clicking inside a text frame has the same result, even if you get to select some part of the text, it just changes back to the previous tool in most of the cases. The only way to get it work, is to select the tool in the sidebar, however even there it takes several seconds to become active.

   Using InDD 16.0 on a PC W10.

   Type tool deselects itself InDD 16.0

   The bug has been already reported, it's been claimed to be fixed a while back, but actually still persists. I personally never had this problem before, but after updating to v16 a few weeks ago I get it now.

   Typing "T" just selects the type tool very briefly, then changes back to the previous tool. Clicking inside a text frame has the same result, even if you get to select some part of the text, it just changes back to the previous tool in most of the cases. The only way to get it… more

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   3 comments  ·  Text/Story/Table  ·  Delete…  ·  Admin →
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6. Font issues

   You spend a few hours in InDesign working on font title layout... come in the next morning to work on the document and the fonts you selected were no longer available...
   back to illustrator.... because in InDesign, this is frustrating

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   2 comments  ·  Graphics/Images/Assets  ·  Delete…  ·  Admin →
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7. Text Frame Issues

   Can't find this so hopefully this is new, but every time I nudge a text box with my arrow keys it ends up somehow shrinking the box or something because I get an arrow saying there's text outside the frame. It's fine... I nudge it once with the arrow key and I get the little red error box in the corner.

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8. I want my ebook to swipe left to progress through the story as it's set up as spreads all the way. It's in English
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   0 comments  ·  ePub/HTML/Publish Online  ·  Edit…  ·  Delete…  ·  Admin →
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9. Smart guides not working at all

   Snap to grid and smart guides or any function where cursor automatically snaps to edge, corner, or center point is not working. I am currently using version 16.0. I have restarted the program 5 times. All of these features are check marked and turned on despite the features not working at all.

   I will not work on my project because of this issue. I need to rely on the precise support of smart guides and snap to guides in order to do what I have to do. I'm very disappointed with this bug and upset I'm set back so much time. I spend a lot on this software. I'm providing pictures to show the functions are turned on but the cursor does not turn pink and snap to center of circle or edge.

   I really need this fixed.

   Snap to grid and smart guides or any function where cursor automatically snaps to edge, corner, or center point is not working. I am currently using version 16.0. I have restarted the program 5 times. All of these features are check marked and turned on despite the features not working at all.

   I will not work on my project because of this issue. I need to rely on the precise support of smart guides and snap to guides in order to do what I have to do. I'm very disappointed with this bug and upset I'm set back so much… more

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10. Smart guides not working at all

    Snap to grid and smart guides or any function where cursor automatically snaps to edge, corner, or center point is not working. I am currently using version 16.0. I have restarted the program 5 times. All of these features are check marked and turned on despite the features not working at all.

    I will not work on my project because of this issue. I need to rely on the precise support of smart guides and snap to guides in order to do what I have to do. I'm very disappointed with this bug and upset I'm set back so much time. I spend a lot on this software. I'm providing pictures to show the functions are turned on but the cursor does not turn pink and snap to center of circle or edge.

    I really need this fixed.

    Snap to grid and smart guides or any function where cursor automatically snaps to edge, corner, or center point is not working. I am currently using version 16.0. I have restarted the program 5 times. All of these features are check marked and turned on despite the features not working at all.

    I will not work on my project because of this issue. I need to rely on the precise support of smart guides and snap to guides in order to do what I have to do. I'm very disappointed with this bug and upset I'm set back so much… more

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    7 votes

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11. Smart guides

    Snap to grid and smart guides or any function where cursor automatically snaps to edge, corner, or center point is not working. I am currently using version 16.0. I have restarted the program 5 times. All of these features are check marked and turned on despite the features not working at all.

    I will not work on my project because of this issue. I need to rely on the precise support of smart guides and snap to guides in order to do what I have to do. I'm very disappointed with this bug and upset I'm set back so much time. I spend a lot on this software. I'm providing pictures to show the functions are turned on but the cursor does not turn pink and snap to center of circle or edge.

    I really need this fixed.

    Snap to grid and smart guides or any function where cursor automatically snaps to edge, corner, or center point is not working. I am currently using version 16.0. I have restarted the program 5 times. All of these features are check marked and turned on despite the features not working at all.

    I will not work on my project because of this issue. I need to rely on the precise support of smart guides and snap to guides in order to do what I have to do. I'm very disappointed with this bug and upset I'm set back so much… more

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    3 votes

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12. Smart guides

    Snap to grid and smart guides or any function where cursor automatically snaps to edge, corner, or center point is not working. I am currently using version 16.0. I have restarted the program 5 times. All of these features are check marked and turned on despite the features not working at all.

    I will not work on my project because of this issue. I need to rely on the precise support of smart guides and snap to guides in order to do what I have to do. I'm very disappointed with this bug and upset I'm set back so much time. I spend a lot on this software. I'm providing pictures to show the functions are turned on but the cursor does not turn pink and snap to center of circle or edge.

    I really need this fixed.

    Snap to grid and smart guides or any function where cursor automatically snaps to edge, corner, or center point is not working. I am currently using version 16.0. I have restarted the program 5 times. All of these features are check marked and turned on despite the features not working at all.

    I will not work on my project because of this issue. I need to rely on the precise support of smart guides and snap to guides in order to do what I have to do. I'm very disappointed with this bug and upset I'm set back so much… more

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    3 votes

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13. Short cuts keys no longer work in InDesign 2021

    After updating to macOS 11.0.1, Big Sur, short cut keys, "save as..." no longer work.

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14. There are no shortcuts for important usual actions!

    I can't add shortcut to:
    1. Auto text reflow, in presences panel
    2. Show\hide thumbnails, in pages panel

    Very helpful shortcut !

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15. Interactive pdf export adds %0D to the end of links

    InDesign keeps adding %0D%0D to the end of my hyperlinks. I had searched this topic and found a few other forums with a similar problem. I tried other people's suggestions of making sure no spaces or returns were at the end or adding a / to the end of the link, but still nothing worked. I finally gave up on InDesign and just manually added the links in Acrobat after exporting. But that is not a good solution. Please fix this Adobe. My version is 16.0.

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    0 comments  ·  PDF Export  ·  Edit…  ·  Delete…  ·  Admin →
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16. Disappearing cursor with Big Sur v11.0.1 and InCopy 2019 v14.0.2

    Last month, we had issues with InCopy 2020, so we switched back to the more reliable 2019 version. Now, I (foolishly) updated the Big Sur (version 11.0.1) and now my cursor has disappeared and I have tried every suggestion to no avail (restarting the program, restarting the computer, and trashing InCopy preferences).

    I'm running InCopy 2019 (v 14.0.2) on my 2017 iMac Pro, 3.2 GHz 8-core Intel Xeon W, with 64 GB 2666 MHz DDR4.

    Any suggestions would be helpful (and by the way, I can't see the cursor in Layout, Story, or Galley mode).

    Thank you!

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    0 comments  ·  UI/UI Scaling  ·  Delete…  ·  Admin →
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17. control panel will not stay on the screen.

    control panel will not stay on the screen.

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18. Running OS Big Sur 11.0.1 on 2019 Mac 27", InDesign 16.0.77. Crashing program the moment I click on an image file on a page in InDesign.
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    1 comment  ·  Crash/Freeze/Hang  ·  Delete…  ·  Admin →
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    Need More Info  ·  AdminSanyam Talwar (Senior Lead Software Engineer, Adobe InDesign) responded

    Please submit the crash report to us. (Guidelines to submit crash are available at (https://helpx.adobe.com/indesign/kb/submit-crash-reports.html )

    Also, please send the following information to santalwa@adobe.com :
    • Reproducible Steps – What were you doing when InDesign crashed?
    • Video recording of the crash?
    • Is(Are) the issue related to a specific document(s)/asset(s)? If yes, could you provide the document(s)/asset(s) to us? Please package the entire document (To package the document, choose File → Package…)

    —
    Adobe InDesign Team

19. eye dropper tool missing

    Return the eyedropper to the tool panel. I rely on this tool daily and suddenly, it is gone. Why would Adobe take this away? I'm really annoyed. It looks like other people posted this same question a year ago, but mine was here on Friday and today it's not.

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    0 comments  ·  Colors/Swatches  ·  Edit…  ·  Delete…  ·  Admin →
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20. Serious InDesign Server slow down with Catalina

    We are stuck with serious performance issues with our scripts for InDesign Server (mostly Applescripts) after upgrading from Mojave (macOS 10.14.6) to Catalina (macOS 10.15.7). The problems are alike with Indesign Server CC 2019 and CC 2020.

    The current machine is a Mac Mini (2018) is used as development server for our current project. But when taken in production (very soon) the solution that is the outcome of the project must be able to run on a machine that demands Catalina or later. And this solution will rely heavily on high performance.

    Earlier we managed to solve some permission issues that came with the upgrade (described in another post). But I’m afraid the current performance problems 'are much deeper rooted and can only be solved by Adobe and/or Apple.

    We haven’t encountered any resembling performance issues with other applications than Indesign Server, or with scripts working with tasks that does not involve InDesign server on these machines or other macs running Catalina. The slow down with InDesign Server are abnormal.

    The problems manifests themselves in several ways:

    1. The time it takes for a script to do its tasks have raised to unacceptable levels. In the very best cases, it has more than tripled.
    2. Processing time also varies a lot between executions of the same script – for no apparent reasons.
    3. Processing time is often even higher when initiated by a soap call than when the same script is run from a script editor.

    For evaluation I have used one and the same script working with one and the same document. The test document (relatively light in our context) is opened from a template with around 350 empty text- and image frames. The script first analyses the document, recording all frames with a certain label content and makes a setting record for those frames based on the label content. Then it imports text and place images according to those settings.

    Under Mojave it takes just above one minute for the script to do the job – both when started with a soap call and directly from an editor. Processing time is varying between 1:02 and 1:12, which I consider to be a ”natural” variation.

    After the upgrade, the scores for editor executions have varied between 2:08 and 3:44. Started with soap the time varies between 3:30 and above 5 minutes

    The increase in process time – at least 300 to 500 percent with soap calls – is of course unacceptable. The large variations is also a problem in itself

    Notes:
    • The process time scores above referes to the time amount from when the script starts to work with the document until it’s finished with the document (so any delays outside of the document processing is not included).

    • We cannot pick out certain actions that has slowed more than other. The recording of document content is heavily decelerated – taking between 40 seconds and 2 minutes and more, compared to taking a few seconds with Mojave. Likewise, the process to place text and images, fit images to the frame and so on have slowed down to the same extent.

    • To confirm the problem, we have also done the same tests on a fresh machine delivered from Apple with Catalina pre-installed, a lot of RAM and no other installations than the necessary for doing these tests – with the same disappointing results.

    We are stuck with serious performance issues with our scripts for InDesign Server (mostly Applescripts) after upgrading from Mojave (macOS 10.14.6) to Catalina (macOS 10.15.7). The problems are alike with Indesign Server CC 2019 and CC 2020.

    The current machine is a Mac Mini (2018) is used as development server for our current project. But when taken in production (very soon) the solution that is the outcome of the project must be able to run on a machine that demands Catalina or later. And this solution will rely heavily on high performance.

    Earlier we managed to solve some permission issues… more

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