Adobe InDesign: Bugs

When filing a new bug, please provide:

  1. Version of Adobe InDesign, InCopy or InDesign Server
  2. Steps to reproduce the issues
  3. Expected result
  4. Actual result
  5. Test file, screenshot, video or GIF capturing the issue (optional)
If you are facing a crash in InDesign, please submit the crash report as well. How to Submit Crash Report
Join the InDesign Prerelease Program to try out the new features and the bug fixes that are available in beta builds.

  • Hot ideas
  • Top ideas
  • New ideas
  • My feedback
  1. Crash: "Keep Lines Together" (All) and disabled "Allow Split Footnotes" crashes InDesign if there are footnotes in a table

    100% reproducible on InDesign 15.0.2 on Windows 10.
    Sample document for easy reproduction: https://www.dropbox.com/s/iirawdsvd27l95l/indesign%20crash.indd?dl=1

    Starting point:
    1. I have a table containing some footnotes.
    2. Footnotes are not allowed to be split.
    3. The table (including footnotes) doesn't fit in the frame, so the last row jumps to the next frame.

    To crash InDesign:
    1. Place the text marker in the paragraph containing the table.
    2. Go to Keep Options.
    3. Check "Keep Lines Togheter" and "All Lines in Paragraph".

    Result: InDesign immediately hangs and you have to force quit.

    Please fix? Should be easy to track down the internal…

    1 vote
    Sign in
    (thinking…)
    Sign in with: Facebook Google
    Signed in as (Sign out)

    We’ll send you updates on this idea

    1 comment  ·  Crash  ·  Flag idea as inappropriate…  ·  Admin →
  2. long text variable

    InDesign (2020) crashes on opening IDML file with to long text variable as header. It worked in InDesign 2019.
    InDesign (2020) kraschar vid öppnande av IDML-fil som innehåller textvariabel med för mycket text. Det fungerade i InDesign 2019.

    1 vote
    Sign in
    (thinking…)
    Sign in with: Facebook Google
    Signed in as (Sign out)

    We’ll send you updates on this idea

    2 comments  ·  Crash  ·  Flag idea as inappropriate…  ·  Admin →
  3. InDesign program opening and file opening issues

    I've suddenly started having a couple of issues in InDesign 2020 (15.0.2), running on Windows 10 Enterprise. I'm hoping someone may have some insight, thanks!

    The first problem that I noticed was that suddenly I could no longer open an InDesign file by double-clicking on the file. If I attempt to do this, a get a Crash Report window pop-up for InDesign 2020. The odd part is that the program itself doesn't actually crash. I can close the Crash Report window, InDesign 2020 is still running (though my file will not have opened). This happens no matter what InDesign file…

    1 vote
    Sign in
    (thinking…)
    Sign in with: Facebook Google
    Signed in as (Sign out)

    We’ll send you updates on this idea

    1 comment  ·  Crash  ·  Flag idea as inappropriate…  ·  Admin →
  4. InDesign 15.0.2 won't open

    The new 15.0.2 version on a Mac will continue to bounce and not open. The splash screen doesn't show and the app will not respond. I have let the app try to open for an extended period of time, but after 10 minutes of just bouncing and not opening, the app has to be force quit.

    1 vote
    Sign in
    (thinking…)
    Sign in with: Facebook Google
    Signed in as (Sign out)

    We’ll send you updates on this idea

    1 comment  ·  Crash  ·  Flag idea as inappropriate…  ·  Admin →

    Please help us to re-create the issue at our end by answering a few questions.
    Is the issue still reproducible at your end?
    Were you having any other InDesign version on the same machine?
    Which version of mac are you using? Did you recently upgrade to Mac?

    Thanks and Regards
    InDesign Engineering

  5. InDesign Suffers Major Performance Issues When InCopy Files Are Linked To .indd File

    I use InDesign a lot for production art. Mostly I layout text and images for product manuals that range between 110 - 250 pages. It runs like a champ on both my Dell XPS 8930 and iMac 2019. Both machines are robust with 32 Gb of ram. However, once I convert text and graphics to InCopy files, I see a huge drop in machine performance. Doing the slightest things like updating the ICMA / ICML file will hang or crash InDesign. Even saving the file can take 2 minutes. I've had 3 instances where the InDesign file got corrupted from…

    1 vote
    Sign in
    (thinking…)
    Sign in with: Facebook Google
    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Crash  ·  Flag idea as inappropriate…  ·  Admin →
  6. Crashes on quick apply

    My InDesign crashes when I use the quick apply shortcut (command enter).

    Computer specs
    Mac Mini (late 2012)
    OS X 10.13.6
    8GB RAM

    2 votes
    Sign in
    (thinking…)
    Sign in with: Facebook Google
    Signed in as (Sign out)

    We’ll send you updates on this idea

    1 comment  ·  Crash  ·  Flag idea as inappropriate…  ·  Admin →

    We have released InDesign 2020.0.1 with a lot of stability fixes. We recommend you to upgrade to latest version (if you’re not already on it) as it is more robust.

    If you still face this issue even after updating, please submit the crash report to us. (Guidelines to submit crash are available at (https://helpx.adobe.com/indesign/kb/submit-crash-reports.html)

    Also, please send the following information to santalwa@adobe.com:
    • Reproducible Steps – What were you doing when InDesign crashed?
    • Video recording of the crash?
    • Is(Are) the issue related to a specific document(s)/asset(s)? If yes, could you provide the document(s)/asset(s) to us? Please package the entire document (To package the document, choose File → Package…)


    Adobe InDesign Team

  7. Crashing when changing paragraph style

    Every time I change the paragraph style on my document, indesign crashes.

    2 votes
    Sign in
    (thinking…)
    Sign in with: Facebook Google
    Signed in as (Sign out)

    We’ll send you updates on this idea

    3 comments  ·  Crash  ·  Flag idea as inappropriate…  ·  Admin →

    We have released InDesign 2020.0.1 with a lot of stability fixes. We recommend you to upgrade to latest version (if you’re not already on it) as it is more robust.

    If you still face this issue even after updating, please submit the crash report to us. (Guidelines to submit crash are available at (https://helpx.adobe.com/indesign/kb/submit-crash-reports.html)

    Also, please send the following information to santalwa@adobe.com:
    • Reproducible Steps – What were you doing when InDesign crashed?
    • Video recording of the crash?
    • Is(Are) the issue related to a specific document(s)/asset(s)? If yes, could you provide the document(s)/asset(s) to us? Please package the entire document (To package the document, choose File → Package…)


    Adobe InDesign Team

  8. Deleting a table row containing text crashes InDesign

    Quite simply, deleting a table row with 3 columns and a combination of text and font awesome crashes when using right click -> delete -> row.

    I can replicate the issue every single time across multiple documents.
    The current workaround for me is to delete all the content in the table row then deleting the row seems to be OK.

    Indesign: 15.0.1
    Mac OS: Mojave 10.14.6 (MacBook Pro)
    Note: This didn't happen on InDesign v14.0.3.

    Thanks,
    Aaron

    1 vote
    Sign in
    (thinking…)
    Sign in with: Facebook Google
    Signed in as (Sign out)

    We’ll send you updates on this idea

    2 comments  ·  Crash  ·  Flag idea as inappropriate…  ·  Admin →

    Please submit the crash report to us. (Guidelines to submit crash are available at (https://helpx.adobe.com/indesign/kb/submit-crash-reports.html)

    Also, please send the following information to santalwa@adobe.com:
    • Reproducible Steps – What were you doing when InDesign crashed?
    • Video recording of the crash?
    • Is(Are) the issue related to a specific document(s)/asset(s)? If yes, could you provide the document(s)/asset(s) to us? Please package the entire document (To package the document, choose File → Package…)


    Adobe InDesign Team

  9. hangs on export to epub3

    I have one file that will not export at all. InDesign hangs every time and I have to force quit. I have tried not including the cover, the fonts, the TOC, in all combinations. I was able to export by opening the IDML in CS6. Mac OS 10.3.6 and InDesign CC 15.1

    1 vote
    Sign in
    (thinking…)
    Sign in with: Facebook Google
    Signed in as (Sign out)

    We’ll send you updates on this idea

    3 comments  ·  Crash  ·  Flag idea as inappropriate…  ·  Admin →

    Please send the following information to santalwa@adobe.com:
    • Reproducible Steps – What were you doing when InDesign/InCopy freeze?
    • Video recording of the issue?
    • Is(Are) the issue related to a specific document(s)/asset(s)? If yes, could you provide the document(s)/asset(s) to us? Please package the entire document (To package the document, choose File → Package…)


    Adobe InDesign Team

  10. Crash when generating Table of Contents

    Right what it says on the tin: When I try to generate a Table of Contents from a large Book file (about 14 chapters, maybe 180ish pages total) , InDesign abruptly crashes.

    2 votes
    Sign in
    (thinking…)
    Sign in with: Facebook Google
    Signed in as (Sign out)

    We’ll send you updates on this idea

    1 comment  ·  Crash  ·  Flag idea as inappropriate…  ·  Admin →

    Please submit the crash report to us. (Guidelines to submit crash are available at (https://helpx.adobe.com/indesign/kb/submit-crash-reports.html)

    Also, please send the following information to santalwa@adobe.com:
    • Reproducible Steps – What were you doing when InDesign crashed?
    • Video recording of the crash?
    • Is(Are) the issue related to a specific document(s)/asset(s)? If yes, could you provide the document(s)/asset(s) to us? Please package the entire document (To package the document, choose File → Package…)


    Adobe InDesign Team

  11. Export PDF crashes InDesign

    Tried to export a PDF (smallest file size) with links & bookmarks active. Once I click the Export button, InDesign crashes.

    InDesign 14.0.3 running on Catalina OS.

    3 votes
    Sign in
    (thinking…)
    Sign in with: Facebook Google
    Signed in as (Sign out)

    We’ll send you updates on this idea

    3 comments  ·  Crash  ·  Flag idea as inappropriate…  ·  Admin →
  12. 選択したフォントに字形がない時、代替フォントに置き換えが出来ない

    字形が無いフォントを選択するとクラッシュする


    1. Indesign CC2019 Japanese version

    2.選択したフォントに字形が存在しなかった時
    (例:日本語テキストに欧文フォントを適用した時など)

    3.「字形の一部は別のフォントに置き換えられます」とアラートが出て代替フォントに置き換わる

    4.「字形の一部は別のフォントに置き換えられます」とアラートが出てクラッシュする。キャンセルボタンがないので回避出来ず、クラッシュレポートも起動しない。

    1 vote
    Sign in
    (thinking…)
    Sign in with: Facebook Google
    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Crash  ·  Flag idea as inappropriate…  ·  Admin →
  13. Adding text to "chained" anchored textframes causing complete crash when text is added to one of the first three frames

    Indesign 2020, Version 15.0.1, iMac with Mac OS 10.15.1:

    We have hundreds of documents created in Indesign 2019 with "chained" anchored textframes, sometimes 4, sometimes 5 frames in a row. Frames are set to automatical height adjust. When text is added to one of the first three frames causing the frame to become higher than before Indesign chrashes completely without warning. Adding text to frame 4 or 5 does NOT create a crash! Same files work perfectly under Indesign 2019. Problem occured with first version of Indesign 2020, and remains after recent update.

    Would love to attach an Indesign testfile,…

    1 vote
    Sign in
    (thinking…)
    Sign in with: Facebook Google
    Signed in as (Sign out)

    We’ll send you updates on this idea

    3 comments  ·  Crash  ·  Flag idea as inappropriate…  ·  Admin →
  14. large footnote

    When I touch up the large footnotes, The indesign file got corrupted

    1 vote
    Sign in
    (thinking…)
    Sign in with: Facebook Google
    Signed in as (Sign out)

    We’ll send you updates on this idea

    1 comment  ·  Crash  ·  Flag idea as inappropriate…  ·  Admin →

    We have released InDesign 2020.0.1 with a lot of stability fixes. We recommend you to upgrade to latest version (if you’re not already on it) as it is more robust.

    If you still face this issue even after updating, please send the following information to santalwa@adobe.com:
    • Reproducible Steps – What were you doing when InDesign issue occurred?
    • Video recording of the issue?
    • Is(Are) the issue related to a specific document(s)/asset(s)? If yes, could you provide the document(s)/asset(s) to us? Please package the entire document (To package the document, choose File → Package…)


    Adobe InDesign Team

  15. Can't copy paste elements in Indesign 2020 - results in crash

    When I try to copy some elements a message appears that I'm tryging to paste something, but I'm tryging to copy. If I press ok then it crashes. So, again, if I press CMD-C for copy, then I get the message that I'm about to paste something.. PLEASE FIX it soon - what ever it is..

    1 vote
    Sign in
    (thinking…)
    Sign in with: Facebook Google
    Signed in as (Sign out)

    We’ll send you updates on this idea

    2 comments  ·  Crash  ·  Flag idea as inappropriate…  ·  Admin →

    Fix for this issue is now available in the latest update of InDesign 2020 – that is, InDesign 15.0.2

    In the Creative Cloud Desktop application, click on the Updates section on the left. You should be able to see the Update available for InDesign. Please update your InDesign application to this version to try out the fix.

    Let us know in the comments section if you face any problem with the update process.


    Adobe InDesign Team

  16. InDesign 15.0.2 hangs on auto flow on primary text frame

    InDesign 15.0.2 Mac OS X Catalina 10.15.4 MBP 15" 2019
    ID hangs up when trying to let InDesign create about 100 additional pages with auto flow on the primary text frame from a placed docx. Can't attach the file due to my customer's copyright policy.

    1 vote
    Sign in
    (thinking…)
    Sign in with: Facebook Google
    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Crash  ·  Flag idea as inappropriate…  ·  Admin →
  17. InDesign 2020 hangs, had to Force Quit

    Closed a document, leaving InDesign open with no documents open, then tried to quit InDesign. No response. After about a minute, had to Force Quit.

    1 vote
    Sign in
    (thinking…)
    Sign in with: Facebook Google
    Signed in as (Sign out)

    We’ll send you updates on this idea

    1 comment  ·  Crash  ·  Flag idea as inappropriate…  ·  Admin →

    We have released InDesign 2020.0.1 with a lot of stability fixes. We recommend you to upgrade to latest version (if you’re not already on it) as it is more robust.

    If you still face this issue even after updating, please send the following information to santalwa@adobe.com:
    • Reproducible Steps – What were you doing when InDesign freeze?
    • Video recording of the issue?
    • Is(Are) the issue related to a specific document(s)/asset(s)? If yes, could you provide the document(s)/asset(s) to us? Please package the entire document (To package the document, choose File → Package…)


    Adobe InDesign Team

  18. InDesign freezes while Adding New/Editing Cross-References


    1. InDesign 13.1 x64
      2a. Select the text, go to Insert Cross References either via Type > Hyperlinks & Cross References or via the Cross References Panel.
      2b. Select text that already has a cross reference, go to Cross-Reference Options either via Type > Hyperlinks and Cross References of the Cross References panel.

    2. The New Cross-Reference or Edit Cross-Reference dialog box should open and function.

    3. InDesign freezes and has to be force quit. I've waited as long as 20 minutes for the system to function properly before having to force it to quit.

    3 votes
    Sign in
    (thinking…)
    Sign in with: Facebook Google
    Signed in as (Sign out)

    We’ll send you updates on this idea

    3 comments  ·  Crash  ·  Flag idea as inappropriate…  ·  Admin →

    We have released InDesign 2020.0.1 with a lot of stability fixes. We recommend you to upgrade to latest version (if you’re not already on it) as it is more robust.

    If you still face this issue even after updating, please send the following information to santalwa@adobe.com:
    • Reproducible Steps – What were you doing when InDesign freeze?
    • Video recording of the issue?
    • Is(Are) the issue related to a specific document(s)/asset(s)? If yes, could you provide the document(s)/asset(s) to us? Please package the entire document (To package the document, choose File → Package…)


    Adobe InDesign Team

  19. Copying anchored object from one ID doc to another crashes ID 15.0 on WIN 10

    An anchored object text frame, with content and formatting copied from one ID Doc to another, will crash ID (15.0 x64 WIN 10). Same action in ID (14.03) works perfectly.

    2 votes
    Sign in
    (thinking…)
    Sign in with: Facebook Google
    Signed in as (Sign out)

    We’ll send you updates on this idea

    2 comments  ·  Crash  ·  Flag idea as inappropriate…  ·  Admin →

    We have released InDesign 2020.0.1 with a lot of stability fixes. We recommend you to upgrade to latest version (if you’re not already on it) as it is more robust.

    If you still face this issue even after updating, please submit the crash report to us. (Guidelines to submit crash are available at (https://helpx.adobe.com/indesign/kb/submit-crash-reports.html)

    Also, please send the following information to santalwa@adobe.com:
    • Reproducible Steps – What were you doing when InDesign crashed?
    • Video recording of the crash?
    • Is(Are) the issue related to a specific document(s)/asset(s)? If yes, could you provide the document(s)/asset(s) to us? Please package the entire document (To package the document, choose File → Package…)


    Adobe InDesign Team

  20. InDesign crashes sporadically while scaling/rotating objects

    I've noticed numerous times that InDesign will crash while scaling/rotating objects. Can you please fix this bug?

    1 vote
    Sign in
    (thinking…)
    Sign in with: Facebook Google
    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Crash  ·  Flag idea as inappropriate…  ·  Admin →
  • Don't see your idea?

Feedback and Knowledge Base