571 results found

1. CRASH

   I downloaded the last version of adobe indesign. I also updated my Mac software. when I open indesign it opens normally, I can see the home page and even try opening a new file, choosing sizes and stuff. Once I click on create a little bar appears (its a floating bar that's always there when a file is open) but the rest of the page looks like the menu still. Im 100 sure its only indesign because illustrator works well

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2. Pasting from Illustrator hang

   Pasting from Illustrator into Indesign results in a forever-spinning beach ball...

   InDesign 20.4
   Illustrator 29.6
   MacOS 15.5

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3. reload button on library

   With all of the bugs that the library has right now, can we get an obvious refresh for the window, specifically for when the window crashes or when new assets are added elsewhere to the active library.

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4. 段落スタイルと文字スタイル編集でのいつも発生する1分ほどのフリーズ

   I'm using [InDesign] 2025 in a Japanese environment. I mainly use it for book [DTP] and [Epub3] export.
   I'm experiencing a very frustrating issue.
   When editing paragraph styles and character styles, the program freezes for about a minute with each edit. When editing styles, I make changes in several places, which takes several minutes, making it extremely inefficient. In [InDesign] CS6, this process was instantaneous.
   Please fix this as soon as possible.
   Note that this editing freeze does not seem to be related to the size of the open document. It occurs even with small documents.
   Thank you in advance.

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5. [ID-4261684] Hang when "How likely are you to recommend INDESIGN" dialog appears at startup

   Twice now, I have started InDesign, opened a book, opened a file from the book, and pressed command-F to open the Find dialog. The Find dialog opens, and I begin to type. Then, the "How likely are you to recommend INDESIGN" dialog appears over it, and the cursor (and my typing) goes to that dialog instead. The spinning beach-ball appears, and InDesign is unresponsive; to recover, I have to force-quit the application.
   InDesign 20.2
   macOS Sonoma 14.7.1 (23H222)
   Apple M1 Ultra

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   Under Review  ·  AdminSanyam Talwar (Senior Lead Software Engineer, Adobe InDesign) responded

   Hi,

   Thank you for reporting the issue. We have been able to reproduce the issue and it is currently under investigation. 

   —

   Adobe InDesign Team

6. Indesign 2025 M4 silicon mac, often when I save & close, background hangs activating fonts(?)until I force quit InDesign

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7. Adobe InDesign 2024 and 2025 crash when pasting certain string into text box with particular font

   Hi, I’m a type designer and font delveloper (for more than 20 years) and have made a custom font (Latin) that makes extensive use of the Contextual Alternates feature (calt). Let's call the font FontXyz, it’s an OpenType CFF font (.otf).

   These are the steps that always cause InDesign to crash
   1: Text cursor is in an empty text box where my FontXyz is already set
   2: Pasting the string “1234,-”
   3: Crash

   I can prevent the crash by:
   a: Putting my cursor in between two spaces and then pasting the string “1234,-”
   b: Pasting the string without the “-”, thus pasting “1234,”

   The font has passed various validation tests (Fontbakery (even the “check-adobefonts” one), FontGoggles, Font Validator) and works without any issues in other MacOS apps (such as Microsoft Word, Pages, Figma and browsers).

   The crash occurs in Adobe CC InDesign 2024 and 2025
   I'm running MacOS 15.5

   (Why is the button to submit this bug report called “Post idea”, it really should be “Post bug”)

   Hi, I’m a type designer and font delveloper (for more than 20 years) and have made a custom font (Latin) that makes extensive use of the Contextual Alternates feature (calt). Let's call the font FontXyz, it’s an OpenType CFF font (.otf).

   These are the steps that always cause InDesign to crash
   1: Text cursor is in an empty text box where my FontXyz is already set
   2: Pasting the string “1234,-”
   3: Crash

   I can prevent the crash by:
   a: Putting my cursor in between two spaces and then pasting the string “1234,-”
   b: Pasting the string without the “-”,… more

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8. object anchored in text frame disappears after editing the original text file

   object anchored in text frame disappears after editing the original text file

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   Need More Info  ·  AdminSanyam Talwar (Senior Lead Software Engineer, Adobe InDesign) responded

   We have released InDesign 2025(v20.2.0.036) with many bug fixes. We recommend you upgrade to the latest version (if you’re not already on it) as it is more robust.

   If you still face this issue even after updating, please send the following information to santalwa@adobe.com :

   • Reproducible Steps – What were you doing when the issue occurred?
   • Video recording of the issue?
   • Is(Are) the issue related to a specific document(s)/asset(s)? If yes, could you provide the document(s)/asset(s) to us? Please package the entire document (To package the document, choose File → Package…)

   —

   Adobe InDesign Team

9. No me permite ver la previsualizacion al crear un nuevo lienzo.

   Quiero crear un nuevo proyecto y al configurar tamaños, márgenes, etc, acepto ver la previsualización y no me la muestra.
   Además, al terminar de crear la configuración del proyecto, me quedo esperando a que aparezca el lienzo para trabajar, y nunca aparece. No entiendo que pasa.

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10. InDesign 2025 (v20.3.1) freezes when interacting with modal dialog panels on macOS 15.5 (Sequoia)

    Hi Adobe team,

    I’m experiencing repeated, non-reproducible hangs in InDesign 2025 (v20.3.1) when interacting with certain modal dialog panels — such as Panel Options, Color Panel settings, and similar. This occurs on macOS 15.5 (Sequoia). After clicking inside one of these dialogs, InDesign sporadically becomes unresponsive (beachball), requiring a force quit via “Force Quit Applications.”

    The issue existed before a complete clean install of macOS and continues to occur even after the fresh system setup with no migration or prior settings carried over.

    Here are the key system details:
    • macOS version: 15.5 (24F74) – Developer Beta (Sequoia)
    • Mac model: MacBook Pro 16” M1 Max, 64 GB RAM
    • Displays: Dual Apple Studio Displays
    • InDesign version: 20.3.1 (latest Creative Cloud release as of June 2025)
    • No plugins installed
    • Font manager: RightFont (fonts synced via Dropbox folder, no Adobe plugin)
    • User environment: Freshly created custom workspaces
    • Documents: Problem occurs even with new, blank files
    • macOS was clean-installed from scratch before testing

    The hangs are unpredictable and extremely disruptive — multiple times a day — making productive work almost impossible. It’s incredibly frustrating to deal with such instability in basic UI operations like opening panel dialogs.

    Attached is a .hang report from macOS, which shows the InDesign main thread stalling in:
    UI::ModalDialogManager::RunModalLoop()
    BscModalDialog::DoModal()
    ControlPanel::ShowOptionsDialog()

    Other threads remain idle, indicating a UI-level deadlock — likely caused by a modal dialog waiting on OS-level window interaction that never completes.

    This seems related to changes in macOS 15’s window or dialog behavior, potentially affecting how InDesign renders or processes modal components.

    I understand Sequoia is still in beta, but since the issue exists in InDesign’s current public release (20.3.1) and is severe enough to disrupt daily work, I wanted to report it early.

    Please let me know if you’d like additional crash/hang logs or screen recordings — happy to assist further.

    Thanks,
    Marc

    ⸻

    PS: This technical explanation and hang report interpretation were created with the help of ChatGPT, since I’m not a developer myself — just a professional user trying to get work done with InDesign.

    Hi Adobe team,

    I’m experiencing repeated, non-reproducible hangs in InDesign 2025 (v20.3.1) when interacting with certain modal dialog panels — such as Panel Options, Color Panel settings, and similar. This occurs on macOS 15.5 (Sequoia). After clicking inside one of these dialogs, InDesign sporadically becomes unresponsive (beachball), requiring a force quit via “Force Quit Applications.”

    The issue existed before a complete clean install of macOS and continues to occur even after the fresh system setup with no migration or prior settings carried over.

    Here are the key system details:
    • macOS version: 15.5 (24F74) – Developer Beta (Sequoia)
    • Mac… more

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11. Bug: Indesign completely hangs when it cannot save file to network drive

    Windows 11, Indesign 20.2
    Problem summary: when saving a file to a network to which the connection is lost during that save action, ID completely hangs and might also block the entire system.
    Steps to reproduce:
    1. Open any bigger INDD from a network drive, so the saving action takes some seconds.
    2. Change something and click save, then simulate a broken network connection by pulling the LAN cable
    Reaction: there might or might not be that "Save document" overlay with progress bar being at 0%. At this point, ID has two problems:
    a) There is no timeout. It would try to save the document, like, forever.
    b) The "Cancel" button, should that overlay be shown, has no effect at all.

    Windows 11, Indesign 20.2
    Problem summary: when saving a file to a network to which the connection is lost during that save action, ID completely hangs and might also block the entire system.
    Steps to reproduce:
    1. Open any bigger INDD from a network drive, so the saving action takes some seconds.
    2. Change something and click save, then simulate a broken network connection by pulling the LAN cable
    Reaction: there might or might not be that "Save document" overlay with progress bar being at 0%. At this point, ID has two problems:
    a) There is no timeout. It would… more

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12. Constantly crashes

    InDesign (20.1) is laggy and constantly crashes at the slightest thing.
    Move a box - crashes
    Edit some text - crashes
    Open two documents - crashes

    It's absolutely shocking!

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    Need More Info  ·  AdminSanyam Talwar (Senior Lead Software Engineer, Adobe InDesign) responded

    Please submit the crash report to us. (Guidelines to submit crash are available at (https://helpx.adobe.com/indesign/kb/submit-crash-reports.html )

    Also, please send the following information to santalwa@adobe.com :

    • Reproducible Steps – What were you doing when InDesign crashed?
    • Video recording of the crash
    • Is(Are) the issue related to a specific document(s)/asset(s)? If yes, could you provide the document(s)/asset(s) to us? Please package the entire document (To package the document, choose File → Package…)

    —

    Adobe InDesign Team

13. Replaced text (when using Track Changes) in a table will crash InDesign/InCopy 2024 when switching to text views

    To recreate (See attached images):

    1. Create a simple table in InDesign and add some content to one cell, then activate Track Changes.
    2. Select the content and replace it with new content, then select to switch to "Story Editor".

    What occurs:
    1. InDesign will completely freeze up and needs to be forced to quit.
    2. This will also happen (in the same set up) if you are using InCopy and switch to either "Story" or "Galley" view.

    Comments:
    It seems that this is triggered by the graphics that highlight the removed/new text. If you are not showing the colors in any of the text views then the applications will not crash. This cannot be replicated in any older version of InDesign/InCopy.

    Files:
    1. Step 1.
    2. Step 2.

    To recreate (See attached images):

    1. Create a simple table in InDesign and add some content to one cell, then activate Track Changes.
    2. Select the content and replace it with new content, then select to switch to "Story Editor".

    What occurs:
    1. InDesign will completely freeze up and needs to be forced to quit.
    2. This will also happen (in the same set up) if you are using InCopy and switch to either "Story" or "Galley" view.

    Comments:
    It seems that this is triggered by the graphics that highlight the removed/new text. If you are not showing the colors in any… more

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    Closed: Fixed  ·  AdminSanyam Talwar (Senior Lead Software Engineer, Adobe InDesign) responded

    The fix of the issue is now available in InDesign 2024(v19.2.0.046) and above. We recommend you upgrade to the latest version for the fix.

    If you are unable to see the update, go to the Creative Cloud application click on the context menu on the top right, and click on Check for App Updates.

    —

    Adobe InDesign Team

14. glyphs

    InDesign V20.3.1. (Windows) crashes when opening (or attempting to open) the Glyphs panel. The crash is consistently reproducible and definitely impacting production. The panel opens but remains blank (nothing displayed), then a few seconds later, InDesign crashes.

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15. ID 20.0.1 locks up when resizing a table cell, either expanding the column or expanding the row width downward.

    Mac Sonoma, M2 silicon.

    I have an academic text chapter with numerous tables; Hebrew is scattered through the text, and some tables have Hebrew columns. Many times working on the file, the slightest change to resize a table cell, or resize a column, or who knows what, ID will go into rainbow wheel of death mode and must be killed.

    I just now found a repeatable lockup. A table had no header row, but crosses pages, so I created a header row to be present on each page for that table.

    Copying the single line text from a cell into that column's header cell works. Copying a four text line table cell into the one line table header cell for that column expands the header cell (and row) downward, and then ID locks up and must be killed. That has happened twice on one table..

    I now recognize that the same lockup has happened on other similar tables on exactly that same column; when copying a four line text from a cell into a one line header cell that must expand downward, ID locks up.

    For what it is worth, the tables are on pages that are rotated 90º CCW, as the table is too wide for a 6x9 horizontal page.

    In this instance the header row and the row below it are the last elements on a page; when pasting the text into the header cell the header row expands and pushes the first table cell to the next page.

    Other tables have locked up ID when pasting into a header cell that was the first row on a page, but it may have pushed a lower row to the next page; I am not sure of that.

    In another instance, in the top-of-page table panel for that same problematic column, I could click the column width box one point at a time to widen it to its desired width, roughly 66pt to 108pt, but if I entered 108pt in the column width and tabbed out to expand it at once, ID locked up and had to be killed.

    I tried falling back to 19.5.1, but it also locks up and must be killed.

    If you want the file to duplicate the problems, you must provide a private way to transfer it to you.

    Why do you use a fixed size text box on the bug report page, when that makes it difficult to provide sufficiently long problem descriptions?

    If you want more information I will try to provide it. Thank you.

    Mac Sonoma, M2 silicon.

    I have an academic text chapter with numerous tables; Hebrew is scattered through the text, and some tables have Hebrew columns. Many times working on the file, the slightest change to resize a table cell, or resize a column, or who knows what, ID will go into rainbow wheel of death mode and must be killed.

    I just now found a repeatable lockup. A table had no header row, but crosses pages, so I created a header row to be present on each page for that table.

    Copying the single line text from a cell into… more

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    Need More Info  ·  AdminSanyam Talwar (Senior Lead Software Engineer, Adobe InDesign) responded

    We have released InDesign 2025(v20.2.0.036) with many stability fixes. We recommend you upgrade to the latest version (if you’re not already using it) as it is more robust.

    If you are still facing this issue even after updating it, please submit the crash report to us. (Guidelines to submit crash are available at (https://helpx.adobe.com/indesign/kb/submit-crash-reports.html )

    Also, please send the following information to santalwa@adobe.com :

    • Reproducible Steps – What were you doing when InDesign froze?
    • Video recording of the issue
    • Is(Are) the issue related to a specific document(s)/asset(s)? If yes, could you provide us with the document(s)/asset(s)? Please package the entire document (To package the document, choose File → Package…)

    —

    Adobe InDesign Team

16. Auto Style not working

    For the last week or so the auto style feature hasn't been working for me. I keep getting error messages.

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17. InDesign 2025 Crashing Constantly

    Indesign 2025 has been crashing consistently since I updated it. The main trigger seems to be when you Option-drag any element. Text, image, shape. It immediately crashes. Any designer knows option-drag is a standard move for design work. This is very problematic. I have restarted, reinstalled, updated OS but still the same thing happens. Sometimes it now crashes when you PDF anything. Update has some serious glitches. Needs fixing asap.

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    Need More Info  ·  AdminSanyam Talwar (Senior Lead Software Engineer, Adobe InDesign) responded

    We have released InDesign 2025(v20.2.0.036) with many stability fixes. We recommend you upgrade to the latest version (if you’re not already on it) as it is more robust.

    If you still face this issue even after updating, please submit the crash report to us. (Guidelines to submit crash are available at (https://helpx.adobe.com/indesign/kb/submit-crash-reports.html )

    Also, please send the following information to santalwa@adobe.com :

    • Reproducible Steps – What were you doing when InDesign crashed?
    • Video recording of the crash
    • Is(Are) the issue related to a specific document(s)/asset(s)? If yes, could you provide us with the document(s)/asset(s)? Please package the entire document (To package the document, choose File → Package…)

    —

    Adobe InDesign Team

18. InDesign newer than 20.3 and newer freezes on some documents from 19.X.X

    InDesign 20.3 and 20.3.1 hang and close with an error reporting dialog when opening some documents from InDesign 19.X.X. This issue does not occur in version 20.2.

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    Need More Info  ·  AdminSanyam Talwar (Senior Lead Software Engineer, Adobe InDesign) responded

    Please send the following information to santalwa@adobe.com :

    • Reproducible Steps – What were you doing when InDesign froze?
    • Video recording of the issue
    • Is(Are) the issue related to a specific document(s)/asset(s)? If yes, could you provide us with the document(s)/asset(s)? Please package the entire document (To package the document, choose File → Package…)
    • Please provide spindump report, follow these steps:

    1. Open Activity Monitor: Go to Finder > Applications > Utilities > Activity Monitor.
    2. Select the Process: Locate the frozen or lagging application and click on it.
    3. Generate the Report: Click the gear icon in the Activity Monitor window and choose Spindump
    4. Save the Report: Click "Save" to store the spindump file on your system.

    —

    Adobe InDesign Team

19. InDesign crashes while trying to Print via File > Print Booklet

    Indesign Beta 20.1
    MS Surface Pro 11 64-bit operating system, ARM-based processor
    Windows 11 Enterprise

    File > Print Booklet
    INDESIGN CRASHES

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    1 comment  ·  Crash/Freeze/Hang  ·  Delete…  ·  Admin →
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    Need More Info  ·  AdminSanyam Talwar (Senior Lead Software Engineer, Adobe InDesign) responded

    Many internal as well as external factors can cause the InDesign application to crash/freeze/hang. A few workarounds are listed at Fix crash issues with InDesign.

    Please submit the crash report to us. (Guidelines to submit crash are available at (https://helpx.adobe.com/indesign/kb/submit-crash-reports.html )

    Also, please send the following information to santalwa@adobe.com :

    • Reproducible Steps – What were you doing when InDesign crashed?
    • Video recording of the crash
    • Is(Are) the issue related to a specific document(s)/asset(s)? If yes, could you provide the document(s)/asset(s) to us? Please package the entire document (To package the document, choose File → Package…)

    —

    Adobe InDesign Team

20. Creating a new cross reference instance and/or changing the para style of existing X-ref hangs Indesign

    1. INDESIGN 2025 V. 20.3.1.73

    2. STEPS TO REPRODUCE THE X_REF BUG WHICH HANGS INDESIGN

       2.1 Show the Cross-References panel (choose Window > Type & Tables > Cross-References)

       2.2 Either a) double click on an exisiting Cross-reference in the Cross Reference Palette to edit it in the (modal) "Edit Cross-Reference" dialogue panel.

       2.3 OR b) Click the Create New Cross-Reference button in the panel.

       2.4 Click on the Reference Format drop down menu .

    3. EXPECTED RESULT
       Show the Cross Reference Format drop down menu, allowing user to select of one of the items in the list of current Formatting styles. This new format will then be invoked in the document layout view. (See screen shot with filename "HANG BUG when x-ref style menu is invoked.png").
       Clicking the "Ok" button confirms the choices made in this dialogue and ends the model window session (which prevents other editing of document(s) to take place during the generation of a new/edited X-ref in the text.

    4. ACTUAL RESULT
       Frequently these steps results in a hang.

    5. ADDITIONAL LEVELS OF DETAIL, TESTING & LOGICAL ANALYSIS

    Seem like clicking on the Cross Reference Format Style menu is always trigger for the Hanging, not any of the previous steps, Though this does not mean that clicking on this menu ALWAYS results in a Hang. Changes to the X-Ref format style are sometimes possible (even on a X-ref that previously hung InDesign) and the operation will in this case always succeed when "ok" button is clicked.

    In trying to determine the subtle cause of intermittent hanging during these operations, it would sometimes appear that this seems to be related to generating a text for the reference that is longer the the remaining white space on the line where the cross reference is being inserted.

    Under normal circumstances, changing a X-ref style is may cause the line of text with the new or previewed edit to X-ref to be overset (the screenshot file called "red dot for overset text.png")

    But in many cases the existing style is not causing overset text, but even clicking on the menu (rather than clicking then releasing on a new formatting Style item in the list) results in the hang. And at other times it's only after a different formatting style is selected the hang occurs.

    .6. CONCLUSIONS

    So its seems to be that the Hang bug trigger is orthogonal to the actual variations in the formatting style settings themselves, and more likely to be the code which executes the menu or the screen redraws for menu changes that is at fault. But given Adobe's woefully buggy code for InDesign and Illustrator, who rightly knows at this point after 15 years of the codebase seeming becoming repeatedly refactored with bad design choices that only make a buggy application worse with each release in terms of application stability with respect to existing Indesign features and functions (many of which have been in the app for over a decade, although possibly enhanced, reworked for the cross-platform JS based UI framework refactored or rewritten entirely).

    .7. FURTHER NOTES FOR ADOBE TO READ AND TO PLEASE TAKE SERIOUSLY

    I demonstrated this hanging behaviour during a live screen-sharing session with an Adobe support worker using their Adobe's in-house screen sharing application. I asked this person to log this as a bug. The poor technical support employee of Adobe was unable to confirm or deny if this bug is known or new to their developers and obvious no idea if a fix was in the works. He suggested opening the files in Adobe InDesign 2024. I have not attempted this at this point, if there is feature parity with the new cloud based InDesign Review system (which new feature logs seem to indicate is the case) and all the other INDD features I'm using then I'll consider doing so and report back on success or failure of this.

    I note that bugs on User Voice forums in relation to previous iterations of InDesign and it's Cross Referencing set of functions seem to litter this forum. So any linkages with these might be worth investigating.

    Might I add that i resent wasting hours of time on buggy INDESIGN applications for over a decades now and then getting so frustrated I have to spend an hour or more of my time documenting the bug as precisely as possible in the (vain) hope of the bug being fixed before the current project I'm working on is completed. I've laboured under this bug for a couple of months now for a project I dont work on every day, it's a long multi-document report using the InDesign Book to combine the Indesign files for TOC, X-refs and page numbering functions with a total number of pages which will be in the 100s.

    1. INDESIGN 2025 V. 20.3.1.73

    2. STEPS TO REPRODUCE THE X_REF BUG WHICH HANGS INDESIGN

       2.1 Show the Cross-References panel (choose Window > Type & Tables > Cross-References)

       2.2 Either a) double click on an exisiting Cross-reference in the Cross Reference Palette to edit it in the (modal) "Edit Cross-Reference" dialogue panel.

       2.3 OR b) Click the Create New Cross-Reference button in the panel.

       2.4 Click on the Reference Format drop down menu .

    3. EXPECTED RESULT
       Show the Cross Reference Format drop down menu, allowing user to select of one of the items in the list of current Formatting styles. This new… more

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    0 comments  ·  Crash/Freeze/Hang  ·  Edit…  ·  Delete…  ·  Admin →
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