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Adobe InDesign: Bugs

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  1. Version of Adobe InDesign, InCopy or InDesign Server
  2. Steps to reproduce the issues
  3. Expected result
  4. Actual result
  5. Test file, screenshot, video or GIF capturing the issue (optional)
If you are facing a crash in InDesign, please submit the crash report as well. How to Submit Crash Report
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553 results found

  1. crash at every startup

    InDesign crashes on every startup from this computer (Win11 Intel i9 G13, 64GB RAM, nvidia RTX 3600). This bug happens in all versions of InDesign installed trough CreativeCloud (also the 4 previous versions). When I start the app trough the CreativeCloud application it starts up without issues. When I start it trough the TaskBar icon, StartMenu or by double clicking an indd file it craches. Crash information bug report attached.

    Note: My Windows user account is always elevated (admin privileges) and UAC is disabled. I tried starting up Indesign as a normal user but the salme crash happens.

    1 vote

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    We have released InDesign 2025(v20.2.0.036) with many stability fixes. We recommend you upgrade to the latest version (if you’re not already on it) as it is more robust.

    If you still face this issue even after updating, please submit the crash report to us. (Guidelines to submit crash are available at (https://helpx.adobe.com/indesign/kb/submit-crash-reports.html )

    Also, please send the following information to santalwa@adobe.com :

    • Reproducible Steps – What were you doing when InDesign crashed?
    • Video recording of the crash
    • Is(Are) the issue related to a specific document(s)/asset(s)? If yes, could you provide us with the document(s)/asset(s)? Please package the entire document (To package the document, choose File → Package…)

    Adobe InDesign Team

  2. Crash when exporting to pdf - WHEN IS THIS GETTING FIXED

    So I've had this issue now for over five years and still nothing has been fixed despite me sinking thousands of pounds in subscription fees to this steaming pile of an app. We do lots of presentations that have other indesign files as links and we are constantly getting crashes when we export to pdf - I've been on with adobe with this and they insist it's corrupt files that cause this, yet when I proved to them that it wasn't they just stopped replying to them - great customer service. The crash can simply happen when adding or deleting…

    1 vote

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    We have released InDesign 2025(v20.2.0.036) with many stability fixes. We recommend you upgrade to the latest version (if you’re not already on it) as it is more robust.

    If you still face this issue even after updating, please submit the crash report to us. (Guidelines to submit crash are available at (https://helpx.adobe.com/indesign/kb/submit-crash-reports.html )

    Also, please send the following information to santalwa@adobe.com :

    • Reproducible Steps – What were you doing when InDesign crashed?
    • Video recording of the crash
    • Is(Are) the issue related to a specific document(s)/asset(s)? If yes, could you provide us with the document(s)/asset(s)? Please package the entire document (To package the document, choose File → Package…)

    Adobe InDesign Team

  3. Crash on launch in 19.0.1

    Crash on launch immediately after splash screen appears. New to 19.0.1.
    Using macOS Sonoma 14.1 on a 27" iMac (Intel).

    2 votes

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    We have released InDesign 2025(v20.2.0.036) with many stability fixes. We recommend you upgrade to the latest version (if you’re not already on it) as it is more robust.

    If you still face this issue even after updating, please submit the crash report to us. (Guidelines to submit crash are available at (https://helpx.adobe.com/indesign/kb/submit-crash-reports.html )

    Also, please send the following information to santalwa@adobe.com :

    • Reproducible Steps – What were you doing when InDesign crashed?
    • Video recording of the crash
    • Is(Are) the issue related to a specific document(s)/asset(s)? If yes, could you provide us with the document(s)/asset(s)? Please package the entire document (To package the document, choose File → Package…)

    Adobe InDesign Team

  4. Montserrat Font errors

    The Montserrat font is not displaying correctly in the program, I exported a page to see if it is just a display issue but it is not, the font is still displaying incorrectly even when exporting the file, I checked in Illustrator but it is displaying normally, fix this problem please. It even stuck when I was doing my typography tests, specially with the Bold style

    1 vote

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    We have released InDesign 2025(v20.2.0.036) with many stability fixes. We recommend you upgrade to the latest version (if you’re not already using it) as it is more robust.

    If you are still facing this issue even after updating it, please send the following information to santalwa@adobe.com :

    • Reproducible Steps – What were you doing when InDesign froze?
    • Video recording of the issue
    • Is(Are) the issue related to a specific document(s)/asset(s)? If yes, could you provide us with the document(s)/asset(s)? Please package the entire document (To package the document, choose File → Package…)

    Adobe InDesign Team

  5. Error message "Save File Operation Failed" seen for PNG/JPEG export in Adobe InDesign 2024

    InDesign 2024 (v19.0)

    In v18.5 any design can be Exported as a JPEG or PNG.

    When I Export a design to JPEG or PNG in v19.0 then I get the "Save File Operation Failed" message and the program freezes - see attached screen shot

    2 votes

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  6. Indesign Crashes when scrolling

    When I scroll pages using the keyboard, Indesign keeps crashing. The document has photos, but not excessively high resolution and I'm viewing on typical display mode.

    MacOS. Indesign 19.0.1.205

    1 vote

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    We have released InDesign 2025(v20.2.0.036) with many stability fixes. We recommend you upgrade to the latest version (if you’re not already on it) as it is more robust.

    If you still face this issue even after updating, please submit the crash report to us. (Guidelines to submit crash are available at (https://helpx.adobe.com/indesign/kb/submit-crash-reports.html )

    Also, please send the following information to santalwa@adobe.com :

    • Reproducible Steps – What were you doing when InDesign crashed?
    • Video recording of the crash
    • Is(Are) the issue related to a specific document(s)/asset(s)? If yes, could you provide us with the document(s)/asset(s)? Please package the entire document (To package the document, choose File → Package…)

    Adobe InDesign Team

  7. InDesign 19.0.1 Crashes When Exporting Stories to InCopy

    I have just set up a new MacBook Pro running InDesign 19.0.1 on Sonoma (pre-installed). Every time I attempt to export .icml stories from a layout file to my SMB Synology share, the file crashes and InDesign quits. When a co-worker on Monterey does the same thing with the same file, the .icml stories export normally.

    I have tried exporting individual text frames rather than "export all stories" and got the same result. I've tried exporting the stories from a different local .indd file to my computer and got the same result.

    What else should I try? Reinstall InDesign?

    1 vote

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    We have released InDesign 2025(v20.2.0.036) with many stability fixes. We recommend you upgrade to the latest version (if you’re not already on it) as it is more robust.

    If you still face this issue even after updating, please submit the crash report to us. (Guidelines to submit crash are available at (https://helpx.adobe.com/indesign/kb/submit-crash-reports.html )

    Also, please send the following information to santalwa@adobe.com :

    • Reproducible Steps – What were you doing when InDesign crashed?
    • Video recording of the crash
    • Is(Are) the issue related to a specific document(s)/asset(s)? If yes, could you provide us with the document(s)/asset(s)? Please package the entire document (To package the document, choose File → Package…)

    Adobe InDesign Team

  8. Color Picker causes InDesign to Crash

    Every time I try to use the eyedrop Color Picker tool in InDesign it causes InDesign to crash and close. It will not allow me to drag the eyedropper to pick up a color, and if I try to drag the eyedropper it makes the color box freeze to where I cannot click "Ok" or "Cancel" and I need to press the "Esc" button on my keyboard to get out of the color box. Shortly after closing the color box, InDesign will crash and close. I have tried updating InDesign to the newest version, turning on/off my computer multiple times,…

    7 votes

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    If you are still seeing this crash happening in InDesign, please do the following:

    1. do a screen recording
    2. attach a test file
    3. mention the OS version, InDesign version.

    Put the screen recording and test file in a shared drive and share the location of the same with us.


    Thanks,

    Adobe InDesign team



  9. InDesign hangs for minutes when I/O for Document fonts is slow

    Using version 18.2.1 and opening a document that has an associated "Document fonts" folder alongside, the app performs a lot of I/O on the main thread. If the fonts are on slower storage, the app will open the document, but the window is completely frozen, since all those I/O calls are performed on the main thread.

    Note the attached traces: some calls are even performed twice for the same file. Can the CT calls be moved off the main thread?

    2 votes

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  10. 96 votes

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    Many internal as well as external factors can cause the InDesign application to crash/freeze/hang. A few workarounds are listed at Fix crash issues with InDesign.

    We completed the investigation and came up with the following: Either the issue has been resolved in the most recent release of InDesign (Refer to InDesign Release notes), the issue was intermittent at the time of reporting and is no longer reproducible, or the InDesign version mentioned in the report is no longer covered by Creative Cloud Support Policy.

    We would recommend you upgrade to the latest version as it is more robust. If you are still facing this issue even after updating it, either submit the crash report(Refer to Submitting crash reports) to us or Contact Adobe support.

  11. Crashes on "Object Layer Options" for an AI file in a table

    I'm using v18.4 (x64) on Windows 11 Pro, v22H2.

    I have a two-layer vector graphic created in Illustrator (current version) placed in a table cell. If I select the graphic and then select "Object layer options," the correct dialog appears. But when I click on the visibility "eyeball" on either of the layers, InDesign immediately vanishes, having crashed.

    This is repeatable.

    1 vote

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    1 comment  ·  Crash/Freeze/Hang  ·  Admin →
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  12. InDesign crashes before it opens since lastupdate.

    InDesign crashes before it opens since updating last week. Can only open it by holding down Shift Control Option Command and deleting the preferences.

    1 vote

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    We have released InDesign 2025(v20.2.0.036) with many stability fixes. We recommend you upgrade to the latest version (if you’re not already on it) as it is more robust.

    If you still face this issue even after updating, please submit the crash report to us. (Guidelines to submit crash are available at (https://helpx.adobe.com/indesign/kb/submit-crash-reports.html )

    Also, please send the following information to santalwa@adobe.com :

    • Reproducible Steps – What were you doing when InDesign crashed?
    • Video recording of the crash
    • Is(Are) the issue related to a specific document(s)/asset(s)? If yes, could you provide us with the document(s)/asset(s)? Please package the entire document (To package the document, choose File → Package…)

    Adobe InDesign Team

  13. Relinking a .webp image with an embedded ICC profile freezes InDesign 2023

    When you try to relink a new image to an existing one, and the new image is in .webp format with an embedded ICC profile, InDesign 2023 hangs. This is reproducible. Relinking works as expected if the .webp image does not have an embedded ICC profile.

    2 votes

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  14. Searching for GREP in long documents (hundreds of pages) = crash of ID

    Searching for GREP symbols like ~M or ~P in Find/Change GREP window, in long documents, makes continuous crash of ID (18.3, Win).

    2 votes

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  15. Can't save

    This is so frustrating. Why cant i save? 3rd time its happpened, try to save my file when i need to quit and come back to the file later and cant save. Force quit is the only option. Never had this problem when using InDesign Creative Suite (non-cloud version). What the ****, Adobe?

    1 vote

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  16. Indesign CC 2023 Freezes/Crashes on Noto Sans (Google Fonts)

    Even in the 2023 version of InDesign, using the following complex characters, Noto Sans Font, and Adobe World-Ready paragraph composer can cause the Indesign to crash or freeze. The list might be few more. Nothing wrong found in the fonts, only Indesign crashes. If use other fonts these characters are ok in Indesign.

    Word file attached. Place this in Indesign and see the results.

    1 vote

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  17. fermeture du logiciel lors de la réédition de lien

    le logiciel ferme lorsque j'actualise un lien

    1 vote

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    1 comment  ·  Crash/Freeze/Hang  ·  Admin →
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  18. Greyed out screen when I open InDesign

    Help! I am desperate to figure out why this was happening. I recently cleaned out my computer library/cache to free up storage, then updated to InDesign 2023. For the past couple hours I keep getting this screen. Everything is updated, but I have no idea how to fix this.

    1 vote

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  19. Crash on pdf export

    We do a lot of sometimes large presentations in Indesign that have other external Indesign documents in them, that pdf fine, yet when I add pages to them it crashes when I export and there's nothing I can do to fix it other than removing the pages I've added.

    1 vote

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  20. Indesign CC 2018 crashes while selecting the type tool or font option from type menu

    I am running Adobe InDesign CC 2018 13.0 x64. Whenever I open a new document and select the type tool, InDesign crashes. Same thing happens while clicking font option from type menu. Also, any premade INDD/INDT files aren't opening, it crashes every time. I have reinstalled several times, trashed preferences but of no use. I am running a Windows 10 version 1909 64 bit with OS built 18363.1801.

    1 vote

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