Adobe InDesign: Bugs
When filing a new bug, please provide:
- Version of Adobe InDesign, InCopy or InDesign Server
- Steps to reproduce the issues
- Expected result
- Actual result
- Test file, screenshot, video or GIF capturing the issue (optional)
551 results found
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18.5 crash on exit
Ever since updating to 18.5, InDesign hangs on exit (by clicking the x in the top right or exit from menu) and I have to force quit the process in task manager.
I have gone back to 18.4 until this issue is resolved.
Windows 11 22h2 22621.2283
4 votes -
Text box (&photoBox) LAG & MOVE after clicking / editing
When clicking on TXT box indesign freezes for about 1s then it's moving text box ON ITS OWN by few pixels (please take a look at video: 1-2s, 12-14s, 22-24s) like how is this happening??? It doesn't matter if the document is big or small, new or old - I've tried all options it's doing it every single time!!! I can't work since it;s driving me crazy FIX IT ASAP:
INFO: Adobe InDesign v19.2, MacOS: 14.3 (23D56), MacBook Pro 16" m1 PRO, 32Gb RAM
Additional info:
1. tried on multiple documents all have the same poblem
2. new document with…1 vote -
New document
When I want to create a new document via the "File" > "New" dialog box, a document setting appears to create a document. The entire program remains stuck. I can then force close In-Design and restart it. As a result, open files are lost. To create a new document I can only open an existing document and save it again as "save as",
2 votes -
Export or Save dialog box partially hangs if you go to another app's window.
When exporting to PDF or saving, if you go to another app or Finder window while the dialog box is open, it partially hangs. For example, if you've called up the Export box then hop over to Finder to verify the name/location of the folder to which you want to export, then go back to ID to complete the export. Everything that is normally blue ("save" "export," the name of the file, etc.), turns gray. You can click on it but nothing happens. You have to either cancel and close/reopen the document, or if you have unsaved changes, it hangs…
1 vote -
Balance Column Freezes InDesign (MAC/PC) and InDesign Server
InDesign Server 18.1, InDesign (18.2.1, 18.3 on Mac and PC) (also did this in 17 but was hoping better in 18)
(Zip and indd files are not being allowed to upload). Please contact me for the file.
System freezes when selecting the frame on the last page and balancing the column.
4 votes -
InDesign 19.0.1 hangs when trying to place image. Mac Sonoma M2 chip.
InDesign has been crashing and freezing a lot recently. Why hasn't Adobe supported Mac's M2 chip yet??
2 votes -
18.5 Freezes on open New File
InDesign 18.5
Freezes when I go File > New Document. I have to open an existing file, delete all the content to create a 'new' file.
It also freezes when I try to close the program. I have to use the task manager to force close.Windows 10, FRL Offline Account.
2 votes -
find/replace font dialog box freezes InDesign program
InDesign on Mac Sonoma 14.1.2
Select Find/Replace Font.
Dialog box appears.
Program freezes completely.
Need to Force Quit InDesign.1 vote -
crash at every startup
InDesign crashes on every startup from this computer (Win11 Intel i9 G13, 64GB RAM, nvidia RTX 3600). This bug happens in all versions of InDesign installed trough CreativeCloud (also the 4 previous versions). When I start the app trough the CreativeCloud application it starts up without issues. When I start it trough the TaskBar icon, StartMenu or by double clicking an indd file it craches. Crash information bug report attached.
Note: My Windows user account is always elevated (admin privileges) and UAC is disabled. I tried starting up Indesign as a normal user but the salme crash happens.
1 vote -
Crash when exporting to pdf - WHEN IS THIS GETTING FIXED
So I've had this issue now for over five years and still nothing has been fixed despite me sinking thousands of pounds in subscription fees to this steaming pile of an app. We do lots of presentations that have other indesign files as links and we are constantly getting crashes when we export to pdf - I've been on with adobe with this and they insist it's corrupt files that cause this, yet when I proved to them that it wasn't they just stopped replying to them - great customer service. The crash can simply happen when adding or deleting…
1 vote -
Crash on launch in 19.0.1
Crash on launch immediately after splash screen appears. New to 19.0.1.
Using macOS Sonoma 14.1 on a 27" iMac (Intel).2 votes -
Montserrat Font errors
The Montserrat font is not displaying correctly in the program, I exported a page to see if it is just a display issue but it is not, the font is still displaying incorrectly even when exporting the file, I checked in Illustrator but it is displaying normally, fix this problem please. It even stuck when I was doing my typography tests, specially with the Bold style
1 vote -
Error message "Save File Operation Failed" seen for PNG/JPEG export in Adobe InDesign 2024
InDesign 2024 (v19.0)
In v18.5 any design can be Exported as a JPEG or PNG.
When I Export a design to JPEG or PNG in v19.0 then I get the "Save File Operation Failed" message and the program freezes - see attached screen shot
2 votesHi,
The issue is currently under investigation.
—
Adobe InDesign Team
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Indesign Crashes when scrolling
When I scroll pages using the keyboard, Indesign keeps crashing. The document has photos, but not excessively high resolution and I'm viewing on typical display mode.
MacOS. Indesign 19.0.1.205
1 vote -
InDesign 19.0.1 Crashes When Exporting Stories to InCopy
I have just set up a new MacBook Pro running InDesign 19.0.1 on Sonoma (pre-installed). Every time I attempt to export .icml stories from a layout file to my SMB Synology share, the file crashes and InDesign quits. When a co-worker on Monterey does the same thing with the same file, the .icml stories export normally.
I have tried exporting individual text frames rather than "export all stories" and got the same result. I've tried exporting the stories from a different local .indd file to my computer and got the same result.
What else should I try? Reinstall InDesign?
1 vote -
Indesign crashed when I open the application
Every time I open de application immediately closed after show for a second the welcome screen. I already tried to delete the preferences and deleting and reinstalling indesign without any luck, please help me
3 votes -
Adobe ID 18.5 crash on startup occurs 100% of the time
The issue is reported and detailed here: https://community.adobe.com/t5/indesign-discussions/indesign-18-5-keeps-crashing-on-launch/td-p/13977295
2 votes -
Color Picker causes InDesign to Crash
Every time I try to use the eyedrop Color Picker tool in InDesign it causes InDesign to crash and close. It will not allow me to drag the eyedropper to pick up a color, and if I try to drag the eyedropper it makes the color box freeze to where I cannot click "Ok" or "Cancel" and I need to press the "Esc" button on my keyboard to get out of the color box. Shortly after closing the color box, InDesign will crash and close. I have tried updating InDesign to the newest version, turning on/off my computer multiple times,…
7 votesIf you are still seeing this crash happening in InDesign, please do the following:
- do a screen recording
- attach a test file
- mention the OS version, InDesign version.
Put the screen recording and test file in a shared drive and share the location of the same with us.
Thanks,
Adobe InDesign team
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InDesign hangs for minutes when I/O for Document fonts is slow
Using version 18.2.1 and opening a document that has an associated "Document fonts" folder alongside, the app performs a lot of I/O on the main thread. If the fonts are on slower storage, the app will open the document, but the window is completely frozen, since all those I/O calls are performed on the main thread.
Note the attached traces: some calls are even performed twice for the same file. Can the CT calls be moved off the main thread?
2 votes -
preferences
After updating to Indesign 18.5 on macOS Ventura 13.2, every time it starts up I have to hold shift+ctrl+opt+cmd to clear the preferences or it crashes after half a second. Doesn't matter if I close it immediately without doing anything and restart, it still crashes every single time, instantly. 18.4 worked perfectly and continues to work perfectly if I roll back, 18.5 continues to crash every time even on a reinstall.
1 vote
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