Adobe InDesign: Bugs

When filing a new bug, please provide:

  1. Version of Adobe InDesign, InCopy or InDesign Server
  2. Steps to reproduce the issues
  3. Expected result
  4. Actual result
  5. Test file, screenshot, video or GIF capturing the issue (optional)
If you are facing a crash in InDesign, please submit the crash report as well. How to Submit Crash Report
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  1. CC library window reappears when adding new paragraph style

    Please stop the CC library pane appearing every time a new paragraph style is created. Seems to be a bug as there's no clear relationship between the features.

    1 vote
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    0 comments  ·  Performance/Usability  ·  Flag idea as inappropriate…  ·  Admin →
  2. Issue with Scrolling in Properties Panel

    When scrolling in properties, as soon as the cursor lands on a drop down menu the values start to change. THIS MAKES IT UNBELIEVABLY PAINFUL TO WORK.

    I want to scroll the panel without changing any values accidentally. I should not have worry about placing my cursor on a few pixels wide of empty area to scroll without any issues!

    If it is possible to turn of this feature please help. Otherwise this is a very annoying bug.

    In short, scrolling only works without issues only on the limited area around the panels.

    1 vote
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    0 comments  ·  Performance/Usability  ·  Flag idea as inappropriate…  ·  Admin →
  3. Wacom tablet settings nonfunctional

    Wacom tablet setting for InDesign CC 2019 won't show or function in the active application. The touch ring and radial menu setting do not show up. The default settings appear instead. The screen grabs demonstrate how the touch ring behaves with the four default functions; autoscroll/Zoom, Cycle Layers, Brush Size and Canvas Rotation.

    3 votes
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    0 comments  ·  Performance/Usability  ·  Flag idea as inappropriate…  ·  Admin →
  4. mouse lag in indesign when photoshop window open

    Experiencing terrible mouse lag in indesign, the cursor flickers constantly and it feels like the mouse is swimming through mud. Nearly enough to make the program unusable. Reinstall fixes the problem temporarily but it returns within 30mins.

    I have identified that this only happens when a photoshop window is open behind or next to the indesign window.

    Indesign 13.1
    Photoshop 19.1.2
    Mac os sierra 10.12.6

    15 votes
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    21 comments  ·  Performance/Usability  ·  Flag idea as inappropriate…  ·  Admin →
  5. "paragraph style options" window size

    Paragraph Style Options window opens bigger than my screen (regardless of the size screen I'm working on) and there is no way to resize the window or set the default size of the window? In order to work with Paragraph Styles, I am constantly having to move the window around so I can see all the options there, then move it again to see the preview in my document.

    WHY CAN'T WE RESIZE THIS WINDOW? There's no reason it needs to be this large; most of the space is blank.

    1 vote
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    0 comments  ·  Performance/Usability  ·  Flag idea as inappropriate…  ·  Admin →
  6. Short Cut Keys no longer work in Indesign 2019

    Indesign 2019
    Most of the old standard short cut keys no longer work and I cannot find anywhere what the new ones are or if I can change to a legacy mode. I'm talking basic old school short cuts like "space" to bring up the hand tool temporarily and the "shift" key to proportionately scale an object. Can anyone help me out with this as my productivity is grinding to a halt and I am not happy one bit.

    3 votes
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    0 comments  ·  Performance/Usability  ·  Flag idea as inappropriate…  ·  Admin →
  7. InDesign CC 2019 No search results when trying to place a file

    When I try to place a file in InDesign CC 2019 (or ANY CC 2019 app) and I enter text in the search box to find my file it defaults to "my Mac" instead of the folder I want it to search. Then when I select the folder I want to search it yields no results even though I KNOW there is a file there containing that word in the name. The folder I want it to search is on a remote server. I have tried to reindex the remote server in Spotlight (by adding it to the privacy tab…

    1 vote
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    0 comments  ·  Performance/Usability  ·  Flag idea as inappropriate…  ·  Admin →
  8. AIGPU sniffer

    Hi I keep having two problems with CC. It seems that Every adobe product that I use opens AIGPU sniffer in ICONS of "last used". Kind of annoying to see that on my OS toolbar all the time.

    Second problem is a spacebar hand problem - even I have seen some solutions it seems it is always something different that interrupts this feature - this is crucial tool to use.

    Both of those bugs I noticed right after I downloaded another update for CC that I always do and I expect to have some bugs on the start - got…

    2 votes
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    0 comments  ·  Performance/Usability  ·  Flag idea as inappropriate…  ·  Admin →
  9. Menu Items Opens Webpage to Buy InDesign

    Indesign CC 2019
    Multiple clicks on menu items with the same results.
    When clicking on menu items the menu item should appear.
    When clicking on Type>Tabs, About InDesign opens a webpage (see attached) to buy Indesign. Each menu item goes to the same webpage. First time I have had this happen.

    1 vote
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    0 comments  ·  Performance/Usability  ·  Flag idea as inappropriate…  ·  Admin →
  10. InDesign performance issue: Slow on documents present on server

    it's not an idea, but a problem. Indesign creates problems on the network and is very slow with server documents, as never before. The media told me to work locally, but I ask Adobe to solve the problem. Windows 10 64 bit - Intel processor 32 GB of ram.

    10 votes
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    6 comments  ·  Performance/Usability  ·  Flag idea as inappropriate…  ·  Admin →
  11. InCopy becomes very slow when a cross-linked document is closed

    InCopy 14.4, MacOS Mojave 10.14.4
    I work on an InCopy document that was assigned to me from InDesign. I want to create a cross reference to another document. Hereto I open that document, check out the content, switch back to my working document and create the references.
    After this I close the referred document and this freezes InCopy. What I see is that the CC-synchronization starts to blink constantly in my top bar. Every mouse click or cursor movement takes appr. 45 seconds to take effect.
    This is unworkable.

    1 vote
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    0 comments  ·  Performance/Usability  ·  Flag idea as inappropriate…  ·  Admin →
  12. stuck on type tool

    I'm stuck on the Type tool. It won't let me select or change my tools at all. I've had to shut down and restart three times now. Whenever I get into the type tool, it stays and I can't get out or click anywhere else. Keyboard shortcuts do not work

    13 votes
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    14 comments  ·  Performance/Usability  ·  Flag idea as inappropriate…  ·  Admin →
  13. Use of CC Library Items - EPS files Export as grey boxes and are not properly linked and do not package properly

    When using CC Libraries logos, those logos being used are EPS files.
    Those files will export and be grey boxes as if a broken link.
    Try and access said file in the CC library and sometimes work and doesnt.

    Also these are not collected for output and saved as EPS files when packaging.

    We need to make sure the files are pulled from the CC library and included in the Package. THis would help when we send files to outside companies so they can utilize original content that has been created and put into CC Libraries.

    2 votes
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    1 comment  ·  Performance/Usability  ·  Flag idea as inappropriate…  ·  Admin →
  14. GREP failure

    InDesign 2019 14.0.2 has created a new bug with GREP. If you search for any character, InDesign jumps half way through the file.
    So, for example, if you click the cursor at the start of the document, instead of GREP finding the very first character that you search for, it instead jumps towards the end of the document.
    So, for example, if you do a search for the letter 'a' in GREP, it will miss most of the document out and find the first one towards the end of the document.
    To confirm this, if you do a search and…

    1 vote
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  15. find change

    'Change' button is greyed out when attempting to find and replace text. I'm using ID 11.0.0.72 x64 build on Windows 10. This is a very old issue.

    1 vote
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  16. InDesign performance issue: Hand tool freezes

    10.12.6 Sierra
    Hand tool freezes and no other tool can be selected. It won't unfreeze unless I shut down entire computer. This is a recurring issue.

    32 votes
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    47 comments  ·  Performance/Usability  ·  Flag idea as inappropriate…  ·  Admin →

    Hi,
    In order to reproduce the issue we sent information to all the affected users who have either voted or commented on this thread.
    Based on the replies we got we could infer that the issue is occurring when a third party software or application is also running in parallel. Some examples of the software used include Global Auto-correct, Google Chrome,
    Moreover, when the issue occurs it seems to hamper all CC applications such as Illustrator, InDesign and Photoshop.
    A possible fix for the solution includes restarting the application or restarting the system.

    In the absence of any consistent reproducible steps, we are currently closing this thread as “not reproducible”. In case you again encounter the issue, please create a new thread mentioning the steps with which we can reproduce the issue and additional softwares, if in case any, that you are using.

    Thanks,
    InDesign Team

  17. 1 vote
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  18. Standard shortcuts cannot be substituted

    InDesign CC 14.0.1 x64 - It appears that as-standard shortcuts cannot be substituted, even though they show as if they have been. Specifically the 'W' shortcut. I want to substitute Ctrl+Alt+W in a new custom list based on the default list. This avoids any possibility of entering W in text. Even though I substitute the new command and remove the standard command, the new command does not work but the old one still does. I previously was able to do this with my previous version software.

    1 vote
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  19. Can't move anything with selection tool

    Mac OS Sierra v 10.12.6 and Indesign 2019
    Since yesterday I can't work. I can use the selection tool to move things around. I only can move things using the X and Y boxes or the arrows. It is impossible to work. Who do I have to call? There is no solution anywhere, after trying so many things. I finally installed and then installed back InDesign and nothing has changed.

    1 vote
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  20. ALT key results in stall

    Pressing the ALT key - be that for zooming out, using a fitting option, or any other shortcut, slows indesign to the point of non-performance, sometimes for 20 seconds or more. Happens primarily when I'm in a document with more pages/items. Have uninstalled all adobe programs and reinstalled, hasn't fixed.

    1 vote
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