421 results found

1. InDesign won't import Microsoft Word Equations, even as graphics

   Take the following word file: https://www.dropbox.com/s/sta1b2iqhtx72if/basic%20word%20fail.docx?dl=0
   it contains two equations that I've highlighted in the original.png file so their locations can be identified (I've only done this to the screen capture, they're not highlighted in the word file).
   Now, place this word file into InDesign and the result as shown in result.png is that the equations are missing.
   The version of Word used is Microsoft Word for Mac 16.16.11 (190609) but I'm sure the same thing will happen from Word for Windows

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2. Cannot use restrain option or opt/command/shift to make duplicates?

   Something I have been frustrated with since CS 2019 was introduced is starting to really annoy me now. I have not been able to find how to fix the problems but basically ....
   If I draw a rule using the Line tool using 'shift' to restrain the rule to horizontal or vertical does not work, it just floats about at any angle you can think of - I just want to draw a perfect horizontal rule without having to go and edit the position markers!
   Then there's the restrain option to enlarge or reduce shapes/images etc - it no longer works!
   The most useful option of being able to select any object/text block etc and then use 'opt/command/shift to duplicate inline now just moves the object or text block rather than making a duplicate!

   Using CS InDesign 2019 on Mojave 10.14.6

   The solution to the problem was sorted out thanks to the Adobe Support Agent 'Darakhshan' via chat.
   Seems the problem has been keyboard shortcuts that we're not functioning due to my Anti Virus software - all I had to do was disable Secure Keyboard entries (Webroot SecureAnywhere) and BINGO! Everything is now working perfectly!

   Something I have been frustrated with since CS 2019 was introduced is starting to really annoy me now. I have not been able to find how to fix the problems but basically ....
   If I draw a rule using the Line tool using 'shift' to restrain the rule to horizontal or vertical does not work, it just floats about at any angle you can think of - I just want to draw a perfect horizontal rule without having to go and edit the position markers!
   Then there's the restrain option to enlarge or reduce shapes/images etc - it no longer… more

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3. Can't Place images after upgrading to Mac Catalina

   Just upgraded my MacBook Pro to Catalina and suddenly I'm unable to place images. When I select Place from the File menu, click on the file I want, the Open command is grayed out. The only way I can get images onto the page is by dragging them from Bridge. I'm running ID 14.0.3, the latest version.

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4. dublicate layer with object group

   If you dublicate a layer with a object group on it, and then ungroup (the also dublicated) objects on the new layer, they are all moved to their original layer.

   This objects should stay on the new layer!

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5. Cannot "place" MathType eps file correctly into InDesign - InvalidFont error

   InDesign CC 13.1

   Steps to Reproduce

   1.In a ID document, use File > Place
   2.Select the attached eps file, which is an eps file created by MathType
   3.Place the eps file

   Expected Result: The eps to place the image correctly

   Actual Result: Before the eps is placed, the error is seen: "InvalidFont error occurred creating the screen display for the imported EPS. The EPS will draw as a gray box. The actual EPS may not print and will not export as PDF. Do you still want to place this file? Yes/No?

   Clicking Yes results in only a gray box.

   Cannot attach eps files in this forum

   InDesign CC 13.1

   Steps to Reproduce

   1.In a ID document, use File > Place
   2.Select the attached eps file, which is an eps file created by MathType
   3.Place the eps file

   Expected Result: The eps to place the image correctly

   Actual Result: Before the eps is placed, the error is seen: "InvalidFont error occurred creating the screen display for the imported EPS. The EPS will draw as a gray box. The actual EPS may not print and will not export as PDF. Do you still want to place this file? Yes/No?

   Clicking Yes results in only a gray box.

   Cannot… more

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6. "Go back on roll over" interactive button state checked/greyed out

   I was working on an interactive project and found that the "go back on roll over" option becomes turned on and greyed out so you cannot un-check the box when adding an "upon release" action to a button. I initially could NOT figure out why this was happening, and it was totally screwing up my on-click actions in my project.

   Eventually, I think I figured out that it seems to happen when you create a button, add an "on roll over" action and check the box "go back on roll off", then create ANOTHER action (like "on click"), and then DELETE the original "on roll over" action. If you go and look at your "on click" or "on release" action you created, the "go back on roll off" box is showing and is checked and is greyed out so you cannot edit that option.

   "Go back on roll over" seems like something that should be SOLELY associated with roll over actions, and should be disabled as soon as you delete/remove ANY roll over actions you have created.

   I finally figured out how to fix it, which involved adding an additional roll over action to the button as well, deleting my original "on release" action, deleting the roll over action, and then RE-adding the "on release" action again.

   It took me about 30 minutes to hack this, but it's obviously a problem.

   You should really consider working on your interactivity problems, as more and more people are using InDesign for digital publishing, especially those who are working on print projects that also need to be converted into digital formats.

   Indesign 14.0.1
   Mac OS High Sierra 10.13.6 (17G5019)

   I was working on an interactive project and found that the "go back on roll over" option becomes turned on and greyed out so you cannot un-check the box when adding an "upon release" action to a button. I initially could NOT figure out why this was happening, and it was totally screwing up my on-click actions in my project.

   Eventually, I think I figured out that it seems to happen when you create a button, add an "on roll over" action and check the box "go back on roll off", then create ANOTHER action (like "on click"), and then… more

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7. Proportional Scaling Using Shift Button Not Working

   In the 2017.1 release of InDesign, the ability to hold Shift and scale objects proportionally seems to have disappeared. I know for me this is a major functionality problem that is increasing the time I have to spend on current projects. I've checked support forums and others are encountering this problem, but I haven't yet seen a solution.

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   Resolved For User  ·  Abhinav Kaushik responded

   Hello All,

   Thank you for your patience all this while; we really appreciate your support!

   Our investigation suggests that one of common reasons for the problem is that certain software (mostly antivirus and other security applications) and browser extensions happen to enable “Secure Keyboard Entry” on Mac machines due to which some keys such as Shift key in this case do not perform the desired action in InDesign.

   For now I request you to follow the below provided KB doc for the quick workaround of the problem.
   https://helpx.adobe.com/indesign/kb/features-do-not-work-keyboard-keys-mac.html

   In the comments section many of the users have confirmed that disabling Webroot SecureAnywhere (a security app) has resolved the issue for them. Please note that, the problem may not be related to a particular software; there could be a different application or antivirus which might be causing the problem by enabling Secure Keyboard Entry on Mac.

   Regards,
   Abhinav Kaushik
   InDesign Team

8. Image catalog script - For creating Contact Sheets

   Under Scripts, my image catalog script does not complete the place command to create an image catalog for me. When bug is worked out, I would also like an option to number each image, instead of only placing file names.

   To recreate: Create new document, letter size. Open scripts, and run Imagecatalog.applescript. Set rows and columns( doesn't matter, also doesn't matter if labels is checked or unchecked) . Page will populate rectangle boxes, but not graphic frames nor insert images.
   Indesign CC.

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9. cc libraries deletes my text

   Hello.

   When adding my own text to a file in InDesign/CC Libraries (See attached image) - it deletes part of the text so I have to rewrite it again.

   Example:
   'Saks' becomes 'ks'

   There's a glitch and the text disappears.
   It's a collaboration work account, but can't it get more stable?

   best regards.

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10. Place; inconsequent text string in dialog

    When choosing File -> Place the dialog says "Open" on the selected item. In stead of "Place"
    In training on indesign i allways have to explain this. We can only Open indesign files, but we can Place other media. The dialog window should use the term Place.

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11. CC Library after last update now puts white box around all graphics

    After the latest update, when I use my library to place a logo on a page in InDesign, it now almost looks like a white background PNG instead of the logo without any background. Running into printing issues with white boxes around all of our CC Library Graphics.

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12. disappearing images

    Images randomly disappear when I try and nudge them with the cursor keys. Very frustrating

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13. PDF Place only shows document - not generic PDF icon

    BUG? CC 2019. When placing a PDF file we used to get generic PREVIEW icon which was preferred. Now every "place" only shows the actual contents of the PDF document. This is in the FILE -> PLACE -> "Choose PDF" dialog window

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14. High Quality Display Not working

    I have used INDD for about 15 years. Very experienced. but just upgraded it to CC2019 along with Mac OS Mojave 10.14.1. I can no longer see images in high quality (since the upgrades). I have triple checked everything. (image res, all INDD settings etc..) Is this a known issue?

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    Need More Info  ·  AdminRavi Kiran (Admin, Adobe InDesign) responded

    We guess you must have already checked your Display Performance settings. Could you confirm if it is set to HQ? Also, are all links up-to-date?

    Adobe InDesign team

15. text skalierung

    In InDesign ist es zum Teil nicht mehr möglich, Textfelder so zu skalieren, dass sich Zeilenumbrüche etc. verändern. Das ist ein übler Fehler!!!

    Und wieso gibt es das Programm auf Deutsch, aber diese Webseite nicht???

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16. Clicking on image doesn't show it in the Links panel

    Clicking on an image within a frame doesn't show it in the Links panel, so I have to scroll through the list of links to find the image - This sometimes works, sometimes does not.

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17. can't place image on rotated page

    When placing an image on to a rotated page the image is placed outside the work area! Does not mater if I choose place from the File meny or drag and drop from the desktop. No mater where I place it on my page it gets sent way out with no chance of selecting it. InDesign CC 2019 (14.0)

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    Closed: Fixed  ·  Abhinav Kaushik responded

    The fix for this issue is now available in the latest update (14.0.2) of InDesign 2019.

    If you are unable to see the update notification, open the menu (three dots) from the top-right of Creative Cloud desktop application and click on ‘Check For App Updates’.
    Once the update button is shown against InDesign, click on the button to update to Id 14.0.2.

    If you face any problems with the new update, do let us know in the comments.

    The list of fixed issues can be found at: helpx.adobe.com/indesign/kb/fixed-issues.html

    Thanks,
    InDesign Team

18. links labeled as "modified" when actually "OK"

    ID= v13.1
    MacOS= 10.13.4

    Problem: Open any ID file and links that should be "OK" are labeled as "modified". I do not get any error window that pops up notifying me this. Without taking any action, I close the ID file and reopen it and links are now labeled as "OK". Open it up a third time and links are "OK". I QUIT out of ID and open that same file and see links as "OK" and now they are labeled as "modified". This process repeats. Attached video to show. All links in these ID files are not modified or changed. This poses a quality control problem. Please advise.

    ID= v13.1
    MacOS= 10.13.4

    Problem: Open any ID file and links that should be "OK" are labeled as "modified". I do not get any error window that pops up notifying me this. Without taking any action, I close the ID file and reopen it and links are now labeled as "OK". Open it up a third time and links are "OK". I QUIT out of ID and open that same file and see links as "OK" and now they are labeled as "modified". This process repeats. Attached video to show. All links in these ID files are not modified or… more

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    Closed: Different Product  ·  Abhinav Kaushik responded

    Hello All,

    Thank you for your patience all this while, We have concluded our investigation into the issue and below is our finding.

    This issue is due to the use of a specific version of Extensis Universal Type client: version 6.1.6.
    The issue is reproducible only with Id 2018 as Extensis UTC 6.1.6 is not compatible with Id 2019.

    Please note:
    If you are using Extensis UTC 6.1.6 with InDesign 2018 please use any other version of Extensis UTC which is compatible with Id 2018 to avoid this issue.

    Or you can upgrade to Id 2019 and used compatible version of Extensis UTC.

    Thanks,
    InDesign Team

19. Cannot place EPS image in empty box

    InDesign 14.0.1.209
    Mac OSX 10.14.3

    Placing an EPS file generated from "Barcode" (by AppsForLife) does not work properly if the target box is empty. If box already contains a graphic, the file will place properly via "Place" or drag+drop.

    On a new image box or box where the existing image has been deleted, the following occurs (via Place or drag+drop):

    Image will seem to appear in the target box. Once mouse button is released, the imported image is no longer in the box and the pointer changes to a "placement selector" prompting to place the image in a new box.

    Working with the developer of the software that generates these EPS files seems to track the issue to a line in the EPS file. Removing the line that begins "%%HiResBoundingBox" in a text editor causes the EPS file to behave correctly.

    The developer has issued an update to their software that seems to fix this issue.

    Other in the Adobe discussion have tested the attached file. They have been able to repeat the problem on OS X 10.14 (Mojave) but not earlier MacOS or Windows installs.

    Although the issue seems to be corrected with the EPS software update, it was suggested I file a report here.

    I am unable to attach a sample file as .EPS is not permitted.

    InDesign 14.0.1.209
    Mac OSX 10.14.3

    Placing an EPS file generated from "Barcode" (by AppsForLife) does not work properly if the target box is empty. If box already contains a graphic, the file will place properly via "Place" or drag+drop.

    On a new image box or box where the existing image has been deleted, the following occurs (via Place or drag+drop):

    Image will seem to appear in the target box. Once mouse button is released, the imported image is no longer in the box and the pointer changes to a "placement selector" prompting to place the image in a new box.

    … more

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20. illustrator art resizes with new Content aware fit feature

    With the new Content Aware Fit feature Illustrator art from documents in a previous version of Indesign come in resized in the box. Therefore all legacy indd documents have Illustrator art that resized.

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