Bruno Cardoso
My feedback
15 results found
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13 votes
This issue is no longer happening with the latest updates of Ps, Ai, and Id.
Closing it.—
Adobe InDesign teamBruno Cardoso
supported this idea
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33 votes
Hello All,
Thank you for your patience all this while.
This issue is now fixed in the latest update (Id 14.0.1) of InDesign CC.
If you are unable to see the update notification yet, open the menu (three dots) from the top-right of Creative Cloud desktop application and click on ‘Check For App Updates’.Once the update button is shown against InDesign CC, click on the button to update your InDesign to Id 14.0.1 for the fix of the issue.
Do let us know in the comments, if you face any problem with the new update.List of fixed issues can be found at: helpx.adobe.com/indesign/kb/fixed-issues.html
Regards,
InDesign TeamAn error occurred while saving the comment -
6 votes
Hi,
As confirmed by the user, the issue is resolved with the latest InDesign.—
Adobe InDesign Team
An error occurred while saving the comment Bruno Cardoso
commented
Still freezes while Adding New/Editing Cross-References. InDesign 15.1.1. (iMac 2019. MacOS 10.15.6. 96Gb RAM.)
Bruno Cardoso
supported this idea
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103 votes
Hello All,
Thank you for your patience all this while.
We had launched our investigation into the matter to get to the root cause of the problem. As the part of our investigation, we had reached out to many of you personally over email.
We have concluded our investigation and have come up with few findings.1. For many of the users the issue got fixed after updating InDesign to a newer version.
2. For some, the issue got resolved after disabling a third-party application such as Suitecase fusion etc.
3. For few, the issue was intermittent and is no longer reproducible.
4. For majority of the users, the underlying cause of the performance issue was identified to be related to span columns, cross-references, third party plugin etc.We have created separated threads for these issues and we are now working towards resolving them.
However, over the time this thread…
Bruno Cardoso
supported this idea
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39 votes
Thank you for reporting the issue to us.
We are currently reviewing it.
InDesign TeamBruno Cardoso
supported this idea
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47 votes
Customer comments
- InDesign lags when rearranging text boxes, adding image frames, adjusting frames that already exist
- Selecting an item (e.g. text frame) in small and really uncomplicated documents has slight but very noticeable delays/lags, almost as if the click hangs and makes the item drag a little instead of just being selected.
- Performance degradation is observed if more than 1 document is opened
- Creating packages (File > Package) takes so much time – especially collecting image files into the Links-folder. This behavior is generally observed with Illustrator files.
- Performance degradation is observed while working on indd document and not with the IDML of the indd document.
- Lag observed for almost every action from selecting objects, resizing objects, or moving objects
Troubleshooting steps tried to resolve issues
- Disable 3rd party plugins - One of the customer has tried with Suitcase Fusion but there was no improvement in the performance.
Workarounds
- Change the…
An error occurred while saving the comment Bruno Cardoso
commented
I have the same issue! InDesign it's too slow! (iMac 27", Intel Core i9, 32Gb RAM, Radeon Pro Vega 48, etc)
Bruno Cardoso
supported this idea
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4 votesBruno Cardoso
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5 votes
Please update InDesign to the latest version, InDesign CC 2018 (13.0) for the fix of the issue.
Bruno Cardoso
supported this idea
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27 votes
Hello All,
Thank you for reporting the issue to us.
We have fixed the issue in the latest version of InDesign, Id 14.0.3Please upgrade your InDesign application to the latest version to try out the fix.
If you are unable to see the update yet, go to Creative Cloud desktop application, open the menu (three dots) from the top-right corner and click on ‘Check For App Updates’.
If you face any problems with the new update, do let us know in the comments.
You may also follow the below given link for the list of all fixed issues in Id 14.0.3
https://helpx.adobe.com/indesign/kb/fixed-issues.htmlAn error occurred while saving the comment Bruno Cardoso
commented
I think it's the new properties panel that causes this annoying issue.
Bruno Cardoso
supported this idea
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8 votes
An error occurred while saving the comment Bruno Cardoso
commented
I think it's the new properties panel that causes this annoying issue.
Bruno Cardoso
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63 votesBruno Cardoso
supported this idea
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5 votes
An error occurred while saving the comment Bruno Cardoso
commented
after that occurs the indesign give a "Startup Alert: Preferences could not be read or migrated from the previous version and will be reset to the default values."
[Id 2018 (13.1) / Mac mini (Late 2014) 16Gb RAM]
How we can fix it?
Bruno.
Bruno Cardoso
supported this idea
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18 votes
This issue was fixed in ID CC2019 version.
Please update to the latest version of InDesign available via Creative Cloud application.
Adobe InDesign team
Bruno Cardoso
supported this idea
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4 votes
As per the customer, the issue was specific to a corrupt element. Deleting or modifying the corrupt element resolved the issue.
Adobe InDesign Team
Bruno Cardoso
supported this idea
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4 votesBruno Cardoso
supported this idea
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As Alison said, "I am getting this same bug, never had it before. I am up-to-date with the latest InDesign, Illustrator, Bridge and Photoshop and Creative Cloud apps.
Adobe, are you aware of this bug again, and are you fixing it?
It is very irritating."
here the same