Adobe InDesign: Bugs
When filing a new bug, please provide:
- Version of Adobe InDesign, InCopy or InDesign Server
- Steps to reproduce the issues
- Expected result
- Actual result
- Test file, screenshot, video or GIF capturing the issue (optional)
- or
No existing idea results
- ~ No ideas found ~
6966 results found
-
OSX Sierra/Adobe InDesign CC 2017.1 crashes when using fonts and high-resolution images
- Indesign CC 2017.1/Mac OS Sierra 2. 3. 4. We are using various Hindi fonts on the mac and designing .indd files, intermittently we encounter crashing with certain Hindi fonts. Only one font has shown stable where we encounter no issues. Also images are coming as thumbnails at first, once it is the full high res-image that is imported the program crashes. 5. The crash reports below indicate the problem:
-
Adobe_InDesign_CC_2017_2017-12-20-154125_IYC3OPDT110.crash 178 KB -
Adobe_InDesign_CC_2017_2017-12-20-104640_IYC3OPDT110.crash 161 KB -
Adobe_InDesign_CC_2017_2017-12-20-104544_IYC3OPDT110.crash 178 KB -
Adobe_InDesign_CC_2017_2017-12-19-155449_IYC3OPDT110.crash 182 KB -
Adobe_InDesign_CC_2017_2017-12-19-144602_IYC3OPDT110.crash 175 KB -
Adobe_InDesign_CC_2017_2017-12-19-143927_IYC3OPDT110.crash 175 KB -
Adobe_InDesign_CC_2017_2017-12-19-134953_IYC3OPDT110.crash 174 KB -
Adobe_InDesign_CC_2017_2017-12-19-001034_IYC3OPDT110.crash 182 KB -
Adobe_InDesign_CC_2017_2017-12-17-214437_IYC3OPDT110.crash 176 KB
1 voteTo identify the cause of this issue, we had started our investigation with the aim to resolve it. You might have also received email from us seeking more details to help in our investigation.
We’ve concluded our investigation and came up with the finding : Either the issue is fixed in the latest release of InDesign or the issue was intermittent in nature at the time of its reporting and is not reproducible now.
We recommend you to upgrade to the latest version of InDesign 2020.0.1 (if you’re not already on it). It contains a lot of stability fixes.
If you still face this issue even after updating to the latest version of InDesign, please submit the crash report to us. (The guidelines to submit crash are available at (https://helpx.adobe.com/indesign/kb/submit-crash-reports.html)
We seek your support in our continual effort to improve InDesign.
—
Adobe InDesign Team -
Cannot export to PDF in a Google Drive folder
When exporting a large file to PDF which is located in a Google Drive folder, the background (export) process will stop with an error "cannot export to PDF" and sometimes ID will crash.
Tried several times and kept on stopping. Worked well when exported to the desktop (or any other non Google drive location).1 voteTo identify the cause of this issue, we had started our investigation with the aim to resolve it. You might have also received email from us seeking more details to help in our investigation.
We’ve concluded our investigation and came up with the finding : Either the issue is fixed in the latest release of InDesign or the issue was intermittent in nature at the time of its reporting and is not reproducible now.
We recommend you to upgrade to the latest version of InDesign 2020.0.1 (if you’re not already on it). It contains a lot of stability fixes.
If you still face this issue even after updating to the latest version of InDesign, please submit the crash report to us. (The guidelines to submit crash are available at (https://helpx.adobe.com/indesign/kb/submit-crash-reports.html)
We seek your support in our continual effort to improve InDesign.
—
Adobe InDesign Team -
Typekit - It conflicts with Fontexplorer
delete Typekit - It conflicts with Fontexplorer
Unchecking Typekit sync does not work.
Please add an option to delete Typekit completley
1 vote -
preview button disappear
Sometimes the clic button preview disappear.
1 vote -
Test
Test
1 vote -
CRASH REPORT EVERY TIME I QUIT INDESIGN
Now I have Ctrl Changes installed (software that tracks changes) InDesign produces a Crash Report every single time I quit InDesign.
Attached is a copy of the Crash Report.
Please help fix this bug.
Thank you, Robert
1 voteTo identify the cause of this issue, we had started our investigation with the aim to resolve it. You might have also received email from us seeking more details to help in our investigation.
We’ve concluded our investigation and came up with the finding : Either the issue is fixed in the latest release of InDesign or the issue was intermittent in nature at the time of its reporting and is not reproducible now.
We recommend you to upgrade to the latest version of InDesign 2020 (if you’re not already on it). It contains a lot of stability fixes.
If you still face this issue even after updating to the latest version of InDesign, please submit the crash report to us. (The guidelines to submit crash are available at (https://helpx.adobe.com/indesign/kb/submit-crash-reports.html)
We seek your support in our continual effort to improve InDesign.—
Adobe InDesign Team -
Folder Aliases on Server greyed out
We have here big troubles with export, saving AND and placing in Indesign AND Illustrator.
Since Update on CC18 and High Sierra, everytime we want to open/save/place a document, all aliases are greyed out. (connection to server)1 vote -
QuickApply crashes if an image is placed in a table
Version: InD CC 2017 (and previous)
Steps:
1. Create a table
2. Place image in a cell (linked or embedded)
3. Command-Enter (attempt to open quickApply)Expected result:
No crashActual result:
crashFile attached
If images are placed in a table cell, InD crashes when using QuickApply.
1 voteAs confirmed by the user, the issue is resolved after upgrading to the latest version InDesign CC 13.1.
If you are unable to see the update, go to Creative Cloud application and click on the context menu on the top right and click on Check for App Updates.
Thanks,
InDesign Team -
Failed to connect to Acrobat DDE server
- Latest Indesign with latest Acrobat running on Windows 10 (1709)
- When exporting a PDF with activated option "Open PDF after export" and with Acrobat being already open with a document (but only in display mode and no dialogue window open), it would sometimes not open the PDF in Acrobat, but after a while show an error popup saying it failed to connect to Acrobat DDE server. I never had this in former versions of Indesign and Acrobat.
1 vote -
InDesign CS6 will not open as of 12/13/17 for MAC 10.12.6, is there an update somewhere? maybe thats the problem. please help!
InDesign CS6 will not open as of 12/13/17 for MAC 10.12.6, is there an update somewhere? maybe thats the problem. please help!
1 vote -
foot note
Version 13.0.1
Introduce Foot Note
Expected result: consecutive numbers for foot notes
Actual result: non consecutive numbers for foot notesAttached files: until pag 34 everything works oks. Then when I add a new foot note reestarts numbering as Note 1
1 vote -
InDesign 2018 and High Sierra cannot export correct looking pdf
pdf will export but it exports a previously saved file. I even tried saving as a new doc and still it exports to the older art.
1 voteHi
Please provide the following information:
1. What version of InDesign CC (2018) are you using? Is it 13.0 or 13.0.1? You can verify this in the About box.
2. What do you mean by “it still exports to the older art”? Do the linked files used older linked graphics or the file itself is exporting to an older version of the file?
3. Is it specific to a particular file or is happening constantly with all the files?Also, please share the file with which you are seeing the issue, as a package with all links and fonts, at anasgupt@adobe.com
Regards
Anasuiya Gupta -
Random De-selection
I've found this to be an issue ever since I first started using indesign 3 years ago. Sometimes when shift selecting objects, other random objects that you have already selected will unselect themselves. For example, I am selecting 4 random objects on my spread, I select 1, then 2, then 3, then 4, and object 2 unselects itself when I selected object 4
1 vote -
Unable to edit style sheets in 2018 without creating a new style.
Unable to edit style sheets in 2018 .
1 vote -
1 vote
-
Indesig destroys its files
version
InDesign CC for Teams 2018 (13.0.1) ExtendScript (Javascript) with AdobeStockSteps
scenario: slow, instable internet connection or internet connection failure
Indesign loses cloud linking to library assets
InDesign freezes
InDesign crashes
Active Indesign file can no longer be opened on this computer despite restarting Windows + InDesignIf the library is shared with other team members, they will not be able to open the file
Only team members who are not working with this library can open the file
If this team member now deletes the links to the assets, the other team members can reopen the file.
Tests have shown that the crashes are caused by incomplete downloads of the preview or licensed images from Adobe Stock, which are displayed correctly in the Indesign as a shortcut in the Links-window and preview image in the graphics frame.
The problem can only be detected by opening the images in Photoshop.
Stability enhancement:
The images from AdobeStock should only be linked to the Indesign-file after a complete download and made visible in the Links-window or graphics-frame.version
InDesign CC for Teams 2018 (13.0.1) ExtendScript (Javascript) with AdobeStockSteps
scenario: slow, instable internet connection or internet connection failure
Indesign loses cloud linking to library assets
InDesign freezes
InDesign crashes
Active Indesign file can no longer be opened on this computer despite restarting Windows + InDesignIf the library is shared with other team members, they will not be able to open the file
Only team members who are not working with this library can open the file
If this team member now deletes the links to the assets, the other team members can reopen the file.
…
1 voteTo identify the cause of this issue, we had started our investigation with the aim to resolve it. You might have also received email from us seeking more details to help in our investigation.
We’ve concluded our investigation and came up with the finding : Either the issue is fixed in the latest release of InDesign or the issue was intermittent in nature at the time of its reporting and is not reproducible now.
We recommend you to upgrade to the latest version of InDesign 2020.0.1 (if you’re not already on it). It contains a lot of stability fixes.
If you still face this issue even after updating to the latest version of InDesign, please submit the crash report to us. (The guidelines to submit crash are available at (https://helpx.adobe.com/indesign/kb/submit-crash-reports.html)
We seek your support in our continual effort to improve InDesign.
—
Adobe InDesign Team -
Label error Table 1 x 1 cell
Version
InDesign CC for Teams 2018 (13.0.1) ExtendScript (Javascript)Steps
scenario 1
- create table (1 cell, 1 row)
- select cell with [ESC]-key
- change label via Javascript
app.selection[0].cells[0].label = "abc";
$.writeln(app.selection[0].cells[0].label);- actual result in ESTK --> "abc"
- actual result in Indesign -> Scriptlabel--> empty window (expected result: "abc" expected)
scenario 2
- create Table (1 cell, 1 row)
- select cell with [ESC]-key
- change label manually via Indesign -> Scriptlabel-Window to "abc"
app.selection[0].cells[0].label = "";
$.writeln(app.selection[0].cells[0].label);- actual result in ESTK --> ""
- actual result in Indesign -> Scriptlabel--> "abc" (expected result: empty window)
scenario 1 + 2
- add a second row
- label in first row is correct
label in second (new row) same as in row 1
remove added row
the label changes back to the false (actual) results as described in scenarios 1 and 2
Version
InDesign CC for Teams 2018 (13.0.1) ExtendScript (Javascript)Steps
scenario 1
- create table (1 cell, 1 row)
- select cell with [ESC]-key
- change label via Javascript
app.selection[0].cells[0].label = "abc";
$.writeln(app.selection[0].cells[0].label);- actual result in ESTK --> "abc"
- actual result in Indesign -> Scriptlabel--> empty window (expected result: "abc" expected)
scenario 2
- create Table (1 cell, 1 row)
- select cell with [ESC]-key
- change label manually via Indesign -> Scriptlabel-Window to "abc"
app.selection[0].cells[0].label = "";
$.writeln(app.selection[0].cells[0].label);- actual result in ESTK --> ""
- actual result in Indesign -> Scriptlabel--> "abc" (expected result: empty window)
scenario 1 + 2
- add a second row
- …
1 vote -
For some reason my design in indesign is not fully visible when i am working on it, even when i select fast display or high quality display
it is so annoying to be working on my design and not to be able to see all of my work on my screen as so much of it is blank, and is only visible when i export it as a jpeg. THis is so unprofessional and inconsistent when trying to design that i can clearly see all of my work as i edit and improve it. Can you please investigate and improve the software so my work is visible as i continue to edit. Also have the screen is in grey and the other half in white like a triangle, why is this?
it is so annoying to be working on my design and not to be able to see all of my work on my screen as so much of it is blank, and is only visible when i export it as a jpeg. THis is so unprofessional and inconsistent when trying to design that i can clearly see all of my work as i edit and improve it. Can you please investigate and improve the software so my work is visible as i continue to edit. Also have the screen is in grey and the other half in white like a…
1 voteHi,
Can you please confirm if you problem is similar to the one mentioned here:https://indesign.uservoice.com/forums/601180-adobe-indesign-bugs/suggestions/31675318-distorted-text-and-graphics-in-high-sierraIf not, then please can you let us know your OS and InDesign version.
-Aman
-
Weird display bug in bookmark panel
- Latest Indesign on Windows 10 (1709)
- Open document, open bookmark panel
- Show all bookmarks correctly
- Bookmarks are randomly cut in the middle of letters
- Screenshot attached.
Info: the INDD file was made in ID CS6 and now opened in ID CC, then saved. TOC and bookmarks have been recreated after this, but the problem remains. The weird thing is, this suddenly happened today. I've been using CC since 11-30-17 and before today it was OK.
1 vote -
Find Missing Pathfinder
Please restore now Missing Pathfinder in CC 2018
I teach InDesign and the practicality of Pathfinders in InDesign.
Now it’s gone missing, no explanation !!
Disappointed and worried. What is your point ?1 voteThis looks like an issue with corrupt application preferences file.
Please see if clearing out the application preferences by following the steps mentioned here : (https://forums.adobe.com/message/2404821#2404821) makes the issue go away.
- Don't see your idea?