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Adobe InDesign: Bugs

When filing a new bug, please provide:

  1. Version of Adobe InDesign, InCopy or InDesign Server
  2. Steps to reproduce the issues
  3. Expected result
  4. Actual result
  5. Test file, screenshot, video or GIF capturing the issue (optional)
If you are facing a crash in InDesign, please submit the crash report as well. How to Submit Crash Report
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6801 results found

  1. 1 vote

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    CLOSED  ·  amaarora responded

    To identify the cause of this issue, we had started our investigation with the aim to resolve it. You might have also received email from us seeking more details to help in our investigation.

    We’ve concluded our investigation and came up with the finding : Either the issue is fixed in the latest release of InDesign or the issue was intermittent in nature at the time of its reporting and is not reproducible now.

    We recommend you to upgrade to the latest version of InDesign 2020.0.1 (if you’re not already on it). It contains a lot of stability fixes.

    If you still face this issue even after updating to the latest version of InDesign, please submit the crash report to us. (The guidelines to submit crash are available at (https://helpx.adobe.com/indesign/kb/submit-crash-reports.html)

    We seek your support in our continual effort to improve InDesign.


    Adobe InDesign Team

  2. font

    Indesign 13.0.1 x64
    Windows 10 64

    Can't get a drop down of all my fonts in Find Font- Replaced with Font Family.
    I only see minion pro and can only select a font by clicking on minion pro and using the up and down arrows to navigate.

    1 vote

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    0 comments  ·  Text/Story/Table  ·  Admin →
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  3. Wrong characters exported to PDF.

    My InDesign-Document uses 1 font only. After exporting a PDF, some character-combinations are replaced by a special character (see Screenshot). After closing and re-opening the document, the error doesn't appear again and the PDF file is exported normally.

    InDesign Mac CC 2018 (13.0.1)
    OS X Sierra 12.12.5
    Monotype Fontexplorer 6.0.3

    Thank you all!

    1 vote

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    1 comment  ·  PDF Export  ·  Admin →
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    We have released InDesign CC2019.0.2 with lot of stability fixes. If you are not on 14.0.2.324 then I would recommend you to upgrade to latest version as it is more robust.

    If you still face this issue even after updating, please send the following information to santalwa@adobe.com :
    • Error snapshot or video recording of the issue?
    • Is(Are) the issue related to a specific document(s)/asset(s)? If Yes, Can you please provide the document(s)/asset(s)? Please package the entire document(To package the document, Go to File → Package)
    • Does Trashing preference and cache, please create a backup of Preference and cache before trashing them, help to resolve the issue?

    Adobe InDesign Team

  4. Changing Font Family on Bullet Options causes my computer to immediately crash and logout?

    In the "Bullets and Numbering" section of the Paragraph Style Options, when I try to open the dropdown for Font Family, it seems to crash, and my computer acts like it logged out.

    Screen goes black, then shows the user login screen. When I log in, it's like my computer was shut down unexpectedly. All other application windows reappear but have to reload, like it was shut down, not just logged out.

    Why's this happenning?

    1 vote

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    CLOSED  ·  amaarora responded

    To identify the cause of this issue, we had started our investigation with the aim to resolve it. You might have also received email from us seeking more details to help in our investigation.

    We’ve concluded our investigation and came up with the finding : Either the issue is fixed in the latest release of InDesign or the issue was intermittent in nature at the time of its reporting and is not reproducible now.

    We recommend you to upgrade to the latest version of InDesign 2020.0.1 (if you’re not already on it). It contains a lot of stability fixes.

    If you still face this issue even after updating to the latest version of InDesign, please submit the crash report to us. (The guidelines to submit crash are available at (https://helpx.adobe.com/indesign/kb/submit-crash-reports.html)

    We seek your support in our continual effort to improve InDesign.


    Adobe InDesign Team

  5. multiple display drop down issue

    When using two displays extended vertically rather than horizontally (eg, Display 1 arranged to be above Display 2 rather than to the left or right of), if a dialog drop down is longer than can be fit on one of the displays and is positioned in screenspace such that it should spill onto the other display, it is cut off at the edge instead. Screenshot attached. Running latest OS X and latest InDesign CC. Only occurs in dialogs: parent window drop downs don't try to extend beyond the active display.

    1 vote

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    0 comments  ·  UI/UI Scaling  ·  Admin →
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  6. 1 vote

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    0 comments  ·  Styles  ·  Admin →
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  7. crash font style

    Unfortunately, the Mac crashes when you want to create a new character format in Indesign. I deleted the default settings and restarted Indesign -Mac. But unfortunately that didn't help.

    1 vote

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    CLOSED  ·  amaarora responded

    To identify the cause of this issue, we had started our investigation with the aim to resolve it. You might have also received email from us seeking more details to help in our investigation.

    We’ve concluded our investigation and came up with the finding : Either the issue is fixed in the latest release of InDesign or the issue was intermittent in nature at the time of its reporting and is not reproducible now.

    We recommend you to upgrade to the latest version of InDesign 2020.0.1 (if you’re not already on it). It contains a lot of stability fixes.

    If you still face this issue even after updating to the latest version of InDesign, please submit the crash report to us. (The guidelines to submit crash are available at (https://helpx.adobe.com/indesign/kb/submit-crash-reports.html)

    We seek your support in our continual effort to improve InDesign.


    Adobe InDesign Team

  8. postscript file

    Print dialog set to print 3 x 3 thumbnails. I selected Postscript File in the Printer menu, and it blocked the thumbnails options. I saved the .ps file, but it was not usable:

    When the file was converted [whether with Acrobat Distiller or Preview], the layout was for a vertical page layout, with the right page of each spread cut off.

    Question: How can I create a usable Postscript or PDF file for thumbnails?

    1 vote

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    0 comments  ·  Others  ·  Admin →
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  9. Choosing a link's page or layer right in the links panel

    I would love to be able to change the page of my links without having to replace the file and select the page through import options. I use a lot of nested indesign files where I'm duping up business cards with multiple sides. It gets timely when I have 4 sides and I have to replace them all 8 times. Keep it in mind guys! You're doing an awesome job! I <3 adobe people!

    1 vote

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  10. No longer able to use arrow keys in outer glow size

    I used to be able to arrow up or down in the "size" for an outer glow and other transparency effects and the increment would increase or decrease. I am no longer able to do that. It is a bit frustrating. I'm working on a Mac with the latest operating system and my programs are all up to date. Please fix this bug!

    1 vote

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  11. 1 vote

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    0 comments  ·  IDML Export  ·  Admin →
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  12. Germandbls in all caps with Adobe Composer

    This is to report that the "World-Ready Composers" and the regular "Composers" do not behave in sync concerning the Germandbls (upper case German sharp s) in all caps. More precise: The "World-Ready Composers" do it right, while the regular "Composers" do it wrong:
    Using the latter and applying all caps, the germandbls is generally substituted by SS, which shouldn't be. Modern fonts leave the decision to the typographer whether a Germandbls or SS is applied. In any case the first choice should be the Germandbls.

    1 vote

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    0 comments  ·  Text/Story/Table  ·  Admin →
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  13. Window freezes

    the indesign document window tends to freeze, I can fix it by creating a new window for the document and closing the old one. But it's pretty annoying, as you can imagine.

    1 vote

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  14. 1 vote

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    0 comments  ·  Book/TOC  ·  Admin →
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  15. Font appearance issues in Id 2018

    I have recently purchase a new Mac. Running High Sierra 10.13.2 and Id 2018. Any time I open a file with Helvetica in it the font is garbled. Is this one of the issues that people have been experiencing with the upgrade to High Sierra? How can this be fixed?

    I can't downgrade my operating system as the computer is brand new and I need to use this computer for work. Any help would be much appreciated.

    1 vote

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  16. Alternate text added to graphic missing in exported PDF when using Articles panel.

    1.) Apply alternate text to graphic using Object > Object Export Options.

    2.) Anchor graphic into frame

    3.) Add containing text frame to Articles panel.

    4.) Export to PDF including tags

    The result is that the exported PDF file doesn't have the alternate text applied

    1 vote

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    1 comment  ·  PDF Export  ·  Admin →
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    Issue is now fixed and is part of InDesign’s latest update, Id 13.1
    Please update your InDesign for the resolution of the issue.

    Thanks,
    Abhinav Kaushik

  17. Margins Dialogue boxes

    Make the new document margins and the drop down menu for margins the same. Top, bottom, inside, outside are indifferent places if you are tabbing thru to fill. So frustrating...

    1 vote

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    0 comments  ·  Others  ·  Admin →
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  18. Publish Online Dialog Box is Completely Blanked Out Except Top Border and Minimize X

    While in InDesign CC 2018 (13.0.1 x64) and selecting the "Publish Online" button or drop down menu command, the dialog box that pops up is completely blacked out. The only discernable features are the border and the "X" to close out of the dialog box. When hovering the mouse over the dialog box, it responds in ways that alert you to the fact all the features are still there and active - you just cant see them. The text field curser and the hand with a pointing finger appear at different spots. To see what would happen, I clicked in…

    1 vote

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  19. 1 vote

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  20. 1 vote

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    CLOSED  ·  amaarora responded

    To identify the cause of this issue, we had started our investigation with the aim to resolve it. You might have also received email from us seeking more details to help in our investigation.

    We’ve concluded our investigation and came up with the finding : Either the issue is fixed in the latest release of InDesign or the issue was intermittent in nature at the time of its reporting and is not reproducible now.

    We recommend you to upgrade to the latest version of InDesign 2020.0.1 (if you’re not already on it). It contains a lot of stability fixes.

    If you still face this issue even after updating to the latest version of InDesign, please submit the crash report to us. (The guidelines to submit crash are available at (https://helpx.adobe.com/indesign/kb/submit-crash-reports.html)

    We seek your support in our continual effort to improve InDesign.


    Adobe InDesign Team

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