Adobe InDesign: Bugs
When filing a new bug, please provide:
- Version of Adobe InDesign, InCopy or InDesign Server
- Steps to reproduce the issues
- Expected result
- Actual result
- Test file, screenshot, video or GIF capturing the issue (optional)
- or
No existing idea results
- ~ No ideas found ~
7020 results found
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Character, paragraph menus too long and getting longer on every open
The Character and Paragraph menus, anchored to the right side of my InCopy, pop out with extra empty space to the right of the menu options. And the extra space has grown each time I've opened InCopy on a fresh open. So when I just opened it today, the character menu is beyond the left edge of InCopy and beyond the left side of my laptop screen even. Paragraph styles menu, in the same grouping of menus, is fine, because it has a corner I can grab to resize it. And they also are still too wide when I un-anchor them and let them float. Screenshots attached. Have not yet tried to uninstall and reinstall. Was hoping it was a known bug with easy fix.
The Character and Paragraph menus, anchored to the right side of my InCopy, pop out with extra empty space to the right of the menu options. And the extra space has grown each time I've opened InCopy on a fresh open. So when I just opened it today, the character menu is beyond the left edge of InCopy and beyond the left side of my laptop screen even. Paragraph styles menu, in the same grouping of menus, is fine, because it has a corner I can grab to resize it. And they also are still too wide when I un-anchor…
2 votes -
InDesign 2018 13.1 crashing when saving back to Studio Server
We've just updated our studio with new macs, running High Sierra Version 10.13.4 and the most recent InDesign Version 13.1.
When we open a .indb document and edit one of the individual .indd files within it and attempt to save back to our Studio NAS drive/Server on our ethernet network the program crashes, corrupts the entire file and makes no effort to restore the file.
We are also running our old Macs, on Yosemite 10.10.5 with Indesign 2017 and have not experienced this issue at all for the 7 years we have used these machines.
We’ve looked on various forums but Adobe and Apple seem to be pointing the finger at each other for a solution!
Any ideas?
We've just updated our studio with new macs, running High Sierra Version 10.13.4 and the most recent InDesign Version 13.1.
When we open a .indb document and edit one of the individual .indd files within it and attempt to save back to our Studio NAS drive/Server on our ethernet network the program crashes, corrupts the entire file and makes no effort to restore the file.
We are also running our old Macs, on Yosemite 10.10.5 with Indesign 2017 and have not experienced this issue at all for the 7 years we have used these machines.
We’ve looked on various forums…
2 votesAs confirmed by the user, the issue is fixed after updating to Studio Server (1.7.8).
Thanks,
Abhinav -
Can't Open JPEG file
Hi there
I am having trouble opening up .jpeg files from Indesign. It is installed as a part of my Creative Cloud subscription. Please see attached for the error that pops up. Your help will be appreciated.
Thanks
G2 votesJPEG files cannot be opened directly in InDesign. They can only be placed.
Create a new document and from the File menu, select the Place option. Select a JPEG file and click Open.Hope this helps.
Thanks,
Adobe InDesign team -
high sierra 13.5
I have a MacBook Pro 2018 and upgraded my OS to 10.13.5 last week. Ever since upgrading to High Sierra originally I had some issues with the program freezing when my computer was running lots of programs. However, after upgrading the OS last week now Indesign has become almost non-functional (I have CC v. 13.1 ). Every time I click to simply type or scroll pages the colour wheel spins and it takes literally minutes to make a single click.
I have restarted my computer, tried using different files locally on my machine and an our company server. Documents with more cross references have even bigger problems. If I try to click to frequently it will freeze up my entire screen and I have to do a hard shutdown and reboot my laptop.
I suspect there is some issue with incompatibility with the latest version of mac OS 10.13.5 that I installed but I must install mac updates for security reasons.
Will uninstalling and reinstalling Indesign make any difference?
I want to ask if this is a known issue and if there is a fix I can use?! Right now I cannot work with files I need to in indesign.
Thanks in advance - StephI have a MacBook Pro 2018 and upgraded my OS to 10.13.5 last week. Ever since upgrading to High Sierra originally I had some issues with the program freezing when my computer was running lots of programs. However, after upgrading the OS last week now Indesign has become almost non-functional (I have CC v. 13.1 ). Every time I click to simply type or scroll pages the colour wheel spins and it takes literally minutes to make a single click.
I have restarted my computer, tried using different files locally on my machine and an our company server. Documents with…
2 votesUser confirmed that the issue got resolved now.
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XMP
In InDesign CC, I can not open the information tab anymore (mac)
2 votes -
When creating a EPUB with jpeg images there is always a .PNG file
When creating a EPUB with jpg images there is always a large .png file in the EPUB (it this is not an image). Publish Drive is refusing my EPUB because of this .PNG file.
Please help2 votes -
hand tool
Hand tool icon not appearing under random conditions CC 2018.
Very confusing when you hit spacebar and move icon does not change, yet functionally still works.
EXAMPLE: move icon is still there despite pressing spacebar. I wait for it to change to the hand icon, but nothing. Then i try to use it as 'normal', and it works as the hand tool, then changes at last.
It should change when you press it. NOT not wait, until you USE it.
Mac High Sierra
2 votes -
Scroll + Alt suddenly no longer works as a zoom function
When I select alt + scroll, it longer zooms in or out on indesign cc. How can I fix this?
2 votes -
Assigned Shift+Delete to Edit→Cut; it does not work
It's quite annoying that Adobe products doesn't support the Ctrl+Insert, Shift+Delete and Shift+Insert (Copy, Cut and Paste) operations by default. All other software on Windows does support so everybody is used with this.
So I assigned the above shortcuts via Edit→Keyboard Shortcuts...
The Ctrl+Insert and Shift+Insert works, but the Shift+Delete (Cut) doesn't. It seems to me a bug, Shift+Delete being hard-coded and it's taking precedence over the assigned key combination.2 votes -
Group in Old Layer -> Ungroup in New Layer = Error
I like to layer different styles of content. I'll have a background layer for images, etc., that I want to not touch later so I can lock/unlock while I work with my content over the top of it. Sometimes, I accidentally am in the background layer and create content that needs to be moved to another layer. I would love for a feature like Illustrator that allows me to highlight an object or group of objects, click an opposing layer, and then right-click > arrange > move to selected layer.
Also, there is a slight bug I've found, but it doesn't crash and I can work around it: When I have grouped objects, and I copy and paste them into a new layer, they appear to be in the new layer; however, if I ungroup them, they automatically de-group back into their original layer before I copied and pasted them. Does that make sense? That feature I mentioned above would fix this, but either way, this bug is kind of annoying because then I have to go back and copy and paste the ungrouped objects back into the new layer I wanted them in. Might be unclear, but I just ran into this issue today.
I like to layer different styles of content. I'll have a background layer for images, etc., that I want to not touch later so I can lock/unlock while I work with my content over the top of it. Sometimes, I accidentally am in the background layer and create content that needs to be moved to another layer. I would love for a feature like Illustrator that allows me to highlight an object or group of objects, click an opposing layer, and then right-click > arrange > move to selected layer.
Also, there is a slight bug I've found, but it…
2 votesThere is an option in the Layers panel flyout menu called “Ungroup Remembers Layers”. This is ON by default. That’s why when you ungroup, the objects go back to the layers to which they belonged prior to the grouping. You can uncheck this option if you want to have the objects get ungrouped on the same layer as the group.
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idml file with frontend xml crashes with lower version indesign
when ever we try to make idml files with frontend xml, which required to open lower version of indesign file, it get crashes. Now i got in a conclusion idml files with frontend xml does not work... can you fix.
2 votesWe’ve been able to reproduce the issue and it is currently under investigation.
Thanks,
InDesign Team -
Menu select font, bug in multiples monitors
If you use multiple monitors and go select font in menu. The position is wrong, the menu of fonts appeared to top, but the correct position is for bottom. So view font list is very bad.
2 votes -
Hex Value in Swatch Dialog Does Not Update
InDesign 13.1 Create a new RGB or edit an existing RGB swatch. Note the Hex value in the dialog box. Switch to a different color mode and change the color values. Switch back to RGB mode. The Hex value does not update to match the new color values.
2 votesHello All,
Thank you for reporting the issue to us.
We have fixed the issue in the latest version of InDesign, Id 15.0Please upgrade your InDesign application to the latest version to try out the fix.
If you face any problems with the new update, do let us know in the comments.
You may also follow the below given link for the list of all fixed issues in Id 15.0
https://helpx.adobe.com/indesign/kb/fixed-issues.html-InDesign Team
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cannot place this file. No filter found for requested operation
May 16, 1028
I am using macOS High Sierra, version 10.13.4 which I updated a few days ago.
I was/am using the InDesign CC 2018 version 13.1.
I got/am still getting the same error, after uninstalling and reinstalling InDesign.
- New document in inDesign CC 2018.
- Letter size w/bleeding edges.
- Selected the document.
- Did a CMD+D and selected my .psd file, which was created on April 26, 2018.
Result: Error
Cannot place this file. No filter found for requested information.Thank you in advance.
2 votesHi,
Thanks for reporting the issue.Please can you send me some sample files which you are unable to place?
You can mail me the files at amaarora@adobe.com
-Aman
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Docked palettes are collapsed when InDesign opens
This is a problem that occurs randomly and has been happening (I think) ever since I upgraded to CC. I open up InDesign and all my palettes docked at the right of the screen are "rolled up" and I have to expand them myself. I have tried deleting preferences, deleting caches and then re-creating the palette configuration from scratch and saving it as a new workspace. This lasted for a few days and now it's back to opening like this again. I expanded them all by resetting the workspace, quit InDesign, opened it again and they were collapsed.
Strangely, you can see the middle palette looks like they're set as flyouts when they're in the initial collapsed state (Capture.jpg), but after resetting they go back to how they should be, i.e. fully expanded panels like the ones on the right, as shown in Capture2.
I'm on Windows 10, InDesign 13.1.
This is a problem that occurs randomly and has been happening (I think) ever since I upgraded to CC. I open up InDesign and all my palettes docked at the right of the screen are "rolled up" and I have to expand them myself. I have tried deleting preferences, deleting caches and then re-creating the palette configuration from scratch and saving it as a new workspace. This lasted for a few days and now it's back to opening like this again. I expanded them all by resetting the workspace, quit InDesign, opened it again and they were collapsed.
Strangely, you…
2 votes -
Keyboard bold shortcut uses wrong font weight
When I press Cmd+B to unbold Helvetica, it makes it UltraLight instead of regular. How weird! The old CS6 InDesign seemed to know what non-bold was better than the new font selector. Please take its information and make the new tool smarter. Thx
2 votes -
Changing case from caps to lowercase
The first letter of a new paragraph has automatically changed from caps to lower case after an A level heading in my document. It only relates to this heading levels and occurs in 85% of instances in a 90 page document. I have checked the Word file and cannot find an issue there. I have not been able to replicate the issue since it has been picked up in the proof reading process. I am using the current inDesign CC version and Adobe Typekit fonts.
2 votes -
page tool causes crash
Every time I try to use the page tool, the app crashes.
2 votesTo identify the cause of this issue, we had started our investigation with the aim to resolve it. You might have also received email from us seeking more details to help in our investigation.
We’ve concluded our investigation and came up with the finding : Either the issue is fixed in the latest release of InDesign or the issue was intermittent in nature at the time of its reporting and is not reproducible now.
We recommend you to upgrade to the latest version of InDesign 2020.0.1 (if you’re not already on it). It contains a lot of stability fixes.
If you still face this issue even after updating to the latest version of InDesign, please submit the crash report to us. (The guidelines to submit crash are available at (https://helpx.adobe.com/indesign/kb/submit-crash-reports.html)
We seek your support in our continual effort to improve InDesign.
—
Adobe InDesign Team -
Issues printing with Xerox C75. Duplex printing, save and print features don't work. Doesn't save print settings.
Issues printing with Xerox C75. Duplex printing, save and print features don't work. Doesn't save print settings. Prints fine with a pdf.
2 votes -
URLs breaking when used inside a table
I have a InDesign doc that has several columns (name, address, website link, etc). When converting to pdf the urls break. The urls are too long for the column so they wrap onto 2-3 lines. When I copy the url and paste it outside the table and extend the text box so the url is on one line then it works as should be.
- Version of Adobe InDesign, InCopy or InDesign Server: InDesign CC v9.2 x64
2 votes
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