6506 results found

1. convert newer version

   When I tried to convert newer version indd files 15.1 ver to 13.1.1. Even I signed in my Adobe account it still says the file can't be convert since I'm not signed in my account.

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2. Crashes on opening document created in indd 2019

   Crashed as soon as I opened a document from 2019. After several tries, I was able to open the same document successfully, but it didn't recognize fonts in the Document fonts folder. It didn't matter whether it was opened from within InDesign or from the Finder. The successful attempt was from the Finder.

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   5 comments  ·  Crash/Freeze/Hang  ·  Delete…  ·  Admin →
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   CLOSED  ·  AdminSanyam Talwar (Senior Lead Software Engineer, Adobe InDesign) responded

   To identify the cause of this issue, we had started our investigation with the aim to resolve it. You might have also received an email from us seeking more details to help in our investigation.

   We’ve concluded our investigation and came up with the finding: Either the issue is fixed in the latest release of InDesign or the issue was intermittent in nature at the time of its reporting and is not reproducible now.

   We recommend you to upgrade to the latest version of InDesign 2021(v16.0.0.77) as it is more robust and contains a lot of bug fixes.

   We seek your support in our continual effort to improve InDesign.

   —
   Adobe InDesign Team

3. Ai Transparency blends, placed into ID, exported to png w anti-alias on -> color mismatch

   Ai 2019 files, when opacity is set on parent group item and child items, and laid over a white background -- when placed into ID 2019 and exported to png w anti-alia on, there is a significant color mismatch. Strangely, when exported to png w anti-alias turned off, the correct color results. The ID export to png anti-alias code must have a bug in it. The same for jpg export. PDF export is fine.

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   4 comments  ·  Effects/Transparency  ·  Delete…  ·  Admin →
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   FIXED  ·  AdminRavi Kiran (Senior Lead Quality Engineer, Adobe InDesign) responded

   The fix for this issue is now available in the latest versions of InDesign – version 16.0 and above.
   Please update to this version to get the fix.

   —
   Adobe InDesign team

4. Data merge

   Data merge doesn't work with UTF-8 unicode file (CSV or TXT).
   The sheet file aren't embbed to indesign project and can't use data.

   It only works with ASCII and SHIFT_JIS but they didn't render well special characters.

   Could you please fix this bug please ?
   Best regards

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   6 votes

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   Need More Info  ·  AdminRavi Kiran (Senior Lead Quality Engineer, Adobe InDesign) responded

   The movie file you attached did not come through properly. Could you put it at a shareable location (like WeTransfer, Dropbox, etc.) and share the link here.

   —
   Adobe InDesign team

5. InDesign 2020 pdfs not exporting correctly

   PDFs have an error when viewing in acrobat and can not be imported into another Indesign file as an image. This is for print ready pdf's, not interactive ones.

   The attached screenshot shows error message and the pdf has dropped an image and some copy.

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   0 comments  ·  PDF Export  ·  Edit…  ·  Delete…  ·  Admin →
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6. Live Preflight reporting a false error in linked indesign docs

   Because of a crazy proofing process, when I put together a magazine, I create all the stories in individual indesign docs and then place the indesign doc into a "main" doc when they are finished. Preflight is flagging every placed indesign doc as having low resolution photos. When I open that doc to fix the issue, all the images are the correct high resolution and nothing is flagged in their preflight. Im worried Im going to miss a real issue.

   1. Im using Indesign 15.0.3
   2. Create an indesign doc with images that are high res, place it into another indesign doc, set the preflight to indicate low res images.
   3. If the placed doc has no preflight errors, the main doc shouldnt have any preflight errors
   4. The placed indesign doc is flagged for low res images
   5. Screen shot of preflight of a live page and the same page placed in another doc.

   Because of a crazy proofing process, when I put together a magazine, I create all the stories in individual indesign docs and then place the indesign doc into a "main" doc when they are finished. Preflight is flagging every placed indesign doc as having low resolution photos. When I open that doc to fix the issue, all the images are the correct high resolution and nothing is flagged in their preflight. Im worried Im going to miss a real issue.

   1. Im using Indesign 15.0.3
   2. Create an indesign doc with images that are high res, place it into another indesign doc,… more

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7. mouse

   THE MOUSE CURSOR IS INVISIBLE WHEN I PASS IT OVER THE LAYOUT AREA, IT REAPPEARS WHEN I AM GOING TO THE TOOLS ...

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   0 comments  ·  Others  ·  Edit…  ·  Delete…  ·  Admin →
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8. ruler guide disappears when deselecting

   When dragging a new ruler guide, it disappears after deselecting it. This only occurs when you've placed it on a major gridline.

   v. 15.0.2

   3 votes

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   0 comments  ·  Document/Pages  ·  Delete…  ·  Admin →
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9. Exported interactive PDF does not honour reading order.

   1 – InDesign 2020 15.0
   2 – Have standard copy with headings and body copy with PDF export tags applied (H1, H2, P etc). Add images between sections of text. Drag elements into the Articles panel in the correct reading order and tick 'Use for Reading Order in Tagged PDF.
   3 – Images should be in the right order
   4 – Images are not in the right order. All figures are in a <Art> tag. This was not an issue in InDesign 2019.
   5 – Order should be first block of text, image (1) and then second block of text with an anchored image (2). Result (in second screenshot) is first block of text, second block of text and the anchored image, THEN image 1.

   1 – InDesign 2020 15.0
   2 – Have standard copy with headings and body copy with PDF export tags applied (H1, H2, P etc). Add images between sections of text. Drag elements into the Articles panel in the correct reading order and tick 'Use for Reading Order in Tagged PDF.
   3 – Images should be in the right order
   4 – Images are not in the right order. All figures are in a <Art> tag. This was not an issue in InDesign 2019.
   5 – Order should be first block of text, image (1) and then second block of text… more

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   1 comment  ·  PDF Export  ·  Delete…  ·  Admin →
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   FIXED  ·  AdminRavi Kiran (Senior Lead Quality Engineer, Adobe InDesign) responded

   Fix for this issue is now available in the latest update of InDesign 2020 – that is, InDesign 15.0.1

   In the Creative Cloud Desktop application, click on the Updates section on the left. You should be able to see the Update available for InDesign. Please update your InDesign application to this version to try out the fix.

   Let us know in the comments section if you face any problem with the updation process.

   —
   Adobe InDesign Team

10. Freeze after using default New Hyperlink to URL

    (I didn't see a category for Freeze. I figure Crash is pretty close.)

    In InDesign 15.0.3 on Windows 10:

    I had just finished inserting a hyperlink by selecting Chess.com, bringing up the New Hyperlink panel (with the 'To URL' option up), and pressing Enter.
    After waiting 15 minutes, it was still hung.
    It was the only app running.
    When I right-clicked on the InDesign icon on the taskbar and clicked 'Close window', a dialog box popped up saying, "Save changes to the Adobe InDesign document "16 - Glossary.indd" before closing?
    I clicked 'Yes'.
    It closed that dialog box and popped up with an alert saying, "Cannot save "16 - Glossary.indd".
    Repeated twice. Same results.
    Then I clicked 'No'.
    It closed out the document, then the "Save changes box popped up again."
    When I clicked 'Yes' there, InDesign closed down.

    When I launched InDesign again, it pretended it had loaded my standard workspace ("David's"), but hadn't. It didn't load it until I chose Windows > Workspace > Reset David's.

    The problem did not reproduce.

    (I didn't see a category for Freeze. I figure Crash is pretty close.)

    In InDesign 15.0.3 on Windows 10:

    I had just finished inserting a hyperlink by selecting Chess.com, bringing up the New Hyperlink panel (with the 'To URL' option up), and pressing Enter.
    After waiting 15 minutes, it was still hung.
    It was the only app running.
    When I right-clicked on the InDesign icon on the taskbar and clicked 'Close window', a dialog box popped up saying, "Save changes to the Adobe InDesign document "16 - Glossary.indd" before closing?
    I clicked 'Yes'.
    It closed that dialog box and popped… more

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    1 comment  ·  Crash/Freeze/Hang  ·  Delete…  ·  Admin →
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    Closed: Not Reproducible  ·  AdminSanyam Talwar (Senior Lead Software Engineer, Adobe InDesign) responded

    To identify the cause of this issue, we had started our investigation with the aim to resolve it. You might have also received an email from us seeking more details to help in our investigation.

    We’ve concluded our investigation and came up with the finding: Either the issue is fixed in the latest release of InDesign or the issue was intermittent in nature at the time of its reporting and is not reproducible now.

    We recommend you to upgrade to the latest version of InDesign 2021(v16.0.0.77) as it is more robust and contains a lot of bug fixes.

    We seek your support in our continual effort to improve InDesign.

    —
    Adobe InDesign Team

11. Opening Files InDesgin Freezes

    Adobe InDesign CC 2020 15.0.01 Mac

    Trying to open a file that was packaged in Indesign CC 2018, When opening Indesign Freezes and does nothing.

    Expected result: opening a file correctly with minor delay
    Actual Result: Indesign just freezes.

    NOTE: in the video an other file that i tried to open earlier but after force quiting the file opens as an Untitled file.

    3 votes

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    3 comments  ·  Crash/Freeze/Hang  ·  Delete…  ·  Admin →
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    CLOSED  ·  AdminSanyam Talwar (Senior Lead Software Engineer, Adobe InDesign) responded

    To identify the cause of this issue, we had started our investigation with the aim to resolve it. You might have also received an email from us seeking more details to help in our investigation.

    We’ve concluded our investigation and came up with the finding: Either the issue is fixed in the latest release of InDesign or the issue was intermittent in nature at the time of its reporting and is not reproducible now.

    We recommend you to upgrade to the latest version of InDesign 2021(v16.0.0.77) as it is more robust and contains a lot of bug fixes.

    We seek your support in our continual effort to improve InDesign.

    —
    Adobe InDesign Team

12. egnyte

    1. 15.1.1x64
    2. I'm having InDesign issues recovering 2 proposal documents I was working on. When I went to save it I got this message and when I went to the folder the file was gone and only showing as a locked file. (please see attachments). Then when I tried opening InDesign back up it gave me this message. It's not letting me open it even when trying to open it from my desktop. (please see attachments.)
    3. Successful save and successful opening of files.
    4. Unable to save and recover document successfully.
    5. See attachment.

    Please keep Lucas Culbertson, IT guy, lculbertson@brasfieldgorrie.com in the loop.

    1. 15.1.1x64
    2. I'm having InDesign issues recovering 2 proposal documents I was working on. When I went to save it I got this message and when I went to the folder the file was gone and only showing as a locked file. (please see attachments). Then when I tried opening InDesign back up it gave me this message. It's not letting me open it even when trying to open it from my desktop. (please see attachments.)
    3. Successful save and successful opening of files.
    4. Unable to save and recover document successfully.
    5. See attachment.

    Please keep Lucas Culbertson, IT guy, lculbertson@brasfieldgorrie.com in the… more

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13. 2020 Line bugs

    A bug that caused the position to change when drawing a line and increasing the length of the line.

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    0 comments  ·  Adjust Layout  ·  Edit…  ·  Delete…  ·  Admin →
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14. 15.1.1

    PDFs are taking FOREVER to export in 15.1.1.

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    0 comments  ·  PDF Export  ·  Edit…  ·  Delete…  ·  Admin →
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15. Toc bad intraction with buttons

    Hi. I've been having quite a bad weeks because of this. A large catalogue with multiple "indexes" (I manage to made TOCs for differents styles, so I have some "indexes" done) . BUT, when I put them with some interaction buttons in other file of the book, the interactive buttons stop working.
    I try the new 15.1 update, but it was worst!

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    0 comments  ·  Book/TOC  ·  Edit…  ·  Delete…  ·  Admin →
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16. Cross-Reference Character Width Incorrect

    When inserting a cross-reference, InDesign acts as if the character of the cross-reference are much wider than they are. In my example below, it forces the "8" to flow down to the next line, even though an 8 character clearly fits, and a line break is not necessary.

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17. InDesign 15.0.3

    All imported text is shown on turquoise/cyan background, as "paragraph shading" is on.

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18. Indesign crashes when clicking "Find next", searching for inline images (image frames selected in "object")

    When I try to find inline images in a large string of text (because I want to alter the object style of the images), ID crashes when clicking "Find next", when there is also a text overflow and most of the images are hidden in this overflow (red +-sign).
    After creating enough new pages to fill the master text frames with the overflow-text, and then click "Find next", Indesign won't crash anymore.

    Indesign 15.1.1 macOS Catalina 10.15.6 24 GB RAM iMac

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    0 comments  ·  Graphics/Images/Assets  ·  Edit…  ·  Delete…  ·  Admin →
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19. CC Library

    I'm trying to add colours and paragraph styles to my cc library, however, when I try to rename anything or even type within the feature nothing types and the keyboard pretty much does not work at all.

    1 vote

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20. Adobe Fonts Not Activating

    Seems like InDesign is having a hard time connecting to the Adobe Font Library, when I try to activate fonts it is never successful and shows an error, same happens when I go onto the web page to activate.

    InDesign 15.0.3
    Font: Eurostile
    macOS Mojave 10.14.6

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    0 comments  ·  Text/Story/Table  ·  Delete…  ·  Admin →
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