Adobe InDesign: Bugs
When filing a new bug, please provide:
- Version of Adobe InDesign, InCopy or InDesign Server
- Steps to reproduce the issues
- Expected result
- Actual result
- Test file, screenshot, video or GIF capturing the issue (optional)
557 results found
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master override
Applied master pages (spread) to all pages which includes a table along page edges for navigation. On a normal page when I attempt to override by Ctrl+Shift click the edge table from the master element to override, Indesign hangs or crashes and prompts a crash report. Only happening on the left side page of the spreads for some reason???
The subsequent launch of the program also crashes, I assume because it attempts to resume. Using the recovered version will not launch either. Must remove recovery data.
2 votesAs per the customer, the issue was specific to a document and rebuilding the master page items solved the issue.
Adobe InDesign Team
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Error Code 6: Could not complete your request because of a database error. The file <filename> is damaged
Working off remotely off a server (been doing it this way for years without issue). Today, I tried to open my InDesign file and it only partially loaded (with some linked images missing). Then I get the prompt "Could not complete your request because of a database error. The file "Ebook-3WaysToHoseYourAD-US-GM-32410.indd" is damaged (Error code:6).
What can I do to restore my file?
2 votesWith the release of InDesign 2020(15.0.1), we have enhanced our recovery workflow which fixes multiple scenarios of document corruption.
If your file is still not getting repaired in latest InDesign , can you please share the document with Grp-idfile@adobe.com.
Thanks, Adobe InDesign team"
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InDesign CS 6 - Crashing
hi all,
I ve permanently problems with crashes in Indesign CS 6 after updating the system on macOS High Sierra 10.13.2 (Preferrences were updated)
Has anyone an idea for that effect?
Thanks in advance
BR
Sija2 votesTo identify the cause of this issue, we had started our investigation with the aim to resolve it. You might have also received email from us seeking more details to help in our investigation.
We’ve concluded our investigation and came up with the finding : Either the issue is fixed in the latest release of InDesign or the issue was intermittent in nature at the time of its reporting and is not reproducible now.
We recommend you to upgrade to the latest version of InDesign 2020.0.1 (if you’re not already on it). It contains a lot of stability fixes.
If you still face this issue even after updating to the latest version of InDesign, please submit the crash report to us. (The guidelines to submit crash are available at (https://helpx.adobe.com/indesign/kb/submit-crash-reports.html)
We seek your support in our continual effort to improve InDesign.
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Adobe InDesign Team -
mac crashes without warning
InDesign CC2018 13.0.1
mac os High Sierra 10.13.2My whole laptop restarts spontaneously when I perform a variety of random tasks in my 500 page book file in indesign, e.g. find & replace, opening the file…
2 votesTo identify the cause of this issue, we had started our investigation with the aim to resolve it. You might have also received email from us seeking more details to help in our investigation.
We’ve concluded our investigation and came up with the finding : Either the issue is fixed in the latest release of InDesign or the issue was intermittent in nature at the time of its reporting and is not reproducible now.
We recommend you to upgrade to the latest version of InDesign 2020.0.1 (if you’re not already on it). It contains a lot of stability fixes.
If you still face this issue even after updating to the latest version of InDesign, please submit the crash report to us. (The guidelines to submit crash are available at (https://helpx.adobe.com/indesign/kb/submit-crash-reports.html)
We seek your support in our continual effort to improve InDesign.
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Adobe InDesign Team -
[ID-4205759] Data Merge: Data on a master page AND on a locked layer CRASHES when creating merged document
Best described by the original post on Reddit that was then confirmed by me: https://www.reddit.com/r/indesign/comments/7m8znp/psa_attempting_to_run_datamerge_with_data/ Try it out with the demo provided.
2 votesHi,
Thanks for reporting the issue. The crash/protective shutdown is reproducible at our end.-Aman
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[ID-4209324] [Indesign CC 2018][BUG] Indesign crashes when using script to remove table row
When using a javascript to remove a table row, Adobe Indesign crashes.
This happens when a table has only 2 rows. The table contains a header row and your script tries to remove the only body row.2 votesHi,
We have been able to reproduce the issue and it is currently under investigation.Regards
InDesign Team -
Indesign 2018 is a disaster, full of bugs and crashes at any time. This was a good program, but now it's just a misery. Costs both time and
Indesign 2018 is a disaster, full of bugs and crashes at any time.
This was a good program, but now it's just a misery. Costs both time and money.
I will work with older versions in the future and hope that any new player will find a better software.It would not be wrong with a phone number on the website, but you're probably ashamed.
Peter
2 votesHello All,
We have fixed a number of crashes with InDesign’s latest Nov’18 update.
Please download the latest InDesign version (InDesign CC 14.0.1) for the fix.List of crashes and other issues that have been fixed with the update can be found at the below provided link:
https://helpx.adobe.com/indesign/kb/fixed-issues.htmlIf you are unable to see the update yet, go to Creative Cloud application, click on the context menu on the top right and click on Check for App Updates.
Regards,
InDesign Team -
InDesign CS.5.5 crashes when after closing with MacOS High Sierra version 10.13.2
InDesign CS.5.5 crashes when after closing with MacOS High Sierra version 10.13.2
2 votesTo identify the cause of this issue, we had started our investigation with the aim to resolve it. You might have also received email from us seeking more details to help in our investigation.
We’ve concluded our investigation and came up with the finding : Either the issue is fixed in the latest release of InDesign or the issue was intermittent in nature at the time of its reporting and is not reproducible now.
We recommend you to upgrade to the latest version of InDesign 2020.0.1 (if you’re not already on it). It contains a lot of stability fixes.
If you still face this issue even after updating to the latest version of InDesign, please submit the crash report to us. (The guidelines to submit crash are available at (https://helpx.adobe.com/indesign/kb/submit-crash-reports.html)
We seek your support in our continual effort to improve InDesign.
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Adobe InDesign Team -
Eyedropper in tables (ME indesign 2018) crashing
Using the latest copy of indesign ME and everytime i use the eyedropper tool on a table it immediately crashes
2 votesTo identify the cause of this issue, we had started our investigation with the aim to resolve it. You might have also received email from us seeking more details to help in our investigation.
We’ve concluded our investigation and came up with the finding : Either the issue is fixed in the latest release of InDesign or the issue was intermittent in nature at the time of its reporting and is not reproducible now.
We recommend you to upgrade to the latest version of InDesign 2020.0.1 (if you’re not already on it). It contains a lot of stability fixes.
If you still face this issue even after updating to the latest version of InDesign, please submit the crash report to us. (The guidelines to submit crash are available at (https://helpx.adobe.com/indesign/kb/submit-crash-reports.html)
We seek your support in our continual effort to improve InDesign.
—
Adobe InDesign Team -
IndDesign CC2018
When copying an item, it keeps crashing. Just updated to the most recent version of 13.1, still crashes upon copying.
2 votesTo identify the cause of this issue, we had started our investigation with the aim to resolve it. You might have also received email from us seeking more details to help in our investigation.
We’ve concluded our investigation and came up with the finding : Either the issue is fixed in the latest release of InDesign or the issue was intermittent in nature at the time of its reporting and is not reproducible now.
We recommend you to upgrade to the latest version of InDesign 2020 (if you’re not already on it). It contains a lot of stability fixes.
If you still face this issue even after updating to the latest version of InDesign, please submit the crash report to us. (The guidelines to submit crash are available at (https://helpx.adobe.com/indesign/kb/submit-crash-reports.html)
We seek your support in our continual effort to improve InDesign.—
Adobe InDesign Team -
Adobe InDesign/InCopy cannot be opened because of a problem
InCopy will not launch in macOS 10.11.5 and 10.12.6. This is happening on two different computers, one a 2015 13" MacBook Pro with Retina and one a 2017 MacBook Pro with TouchBar. Have attempted uninstall/reinstalls as well as removing preference files.
I'm attaching the InCopy report from 10.12.6 computer but the 10.11.5 computer is currently off-site. I can add it later if I need to.
I'm also attaching a screenshot of the error message returned by InCopy when I try to launch the application.
2 votesPlease refer to the KBDoc which provides the workaround for this issue:
https://helpx.adobe.com/x-productkb/global/applications-crash-launch-cylance-macos.htmlThanks,
Adobe InDesign team -
Crash on Launch
When launching InDesign and Illustrator 2018, I get the attached alert. Illustrator will always show this alert but does function. InDesign will always show this alert and it opens once. Thereafter it will crash on launch every time until I reinstall it and then I get one launch again and repeated crashes on launch until I reistall. This is on two separate Macs running HIgh Sierra
2 votesTo identify the cause of this issue, we had started our investigation with the aim to resolve it. You might have also received email from us seeking more details to help in our investigation.
We’ve concluded our investigation and came up with the finding : Either the issue is fixed in the latest release of InDesign or the issue was intermittent in nature at the time of its reporting and is not reproducible now.
We recommend you to upgrade to the latest version of InDesign 2020.0.1 (if you’re not already on it). It contains a lot of stability fixes.
If you still face this issue even after updating to the latest version of InDesign, please submit the crash report to us. (The guidelines to submit crash are available at (https://helpx.adobe.com/indesign/kb/submit-crash-reports.html)
We seek your support in our continual effort to improve InDesign.
—
Adobe InDesign Team -
InDesign CC 2018 crashes when copying textbox with anchored object into Photoshop CC 2018 document
InDesign crashes when I copy a textbox with an anchored object from Indesign document into Photoshop document
2 votesIssue is fixed with InDesign’s latest 13.1 update.
Please upgrade your InDesign for the resolution of the issue.Thanks,
Abhinav Kaushik -
InDesign 12.1.0.56 Mac crashes when launching files from Box.com
Cannot click on file on Box.com or without crashing InDesign. DO not have problem on other computers with older versions of InDesign.
2 votesTo identify the cause of this issue, we had started our investigation with the aim to resolve it. You might have also received email from us seeking more details to help in our investigation.
We’ve concluded our investigation and came up with the finding : Either the issue is fixed in the latest release of InDesign or the issue was intermittent in nature at the time of its reporting and is not reproducible now.
We recommend you to upgrade to the latest version of InDesign 2020.0.1 (if you’re not already on it). It contains a lot of stability fixes.
If you still face this issue even after updating to the latest version of InDesign, please submit the crash report to us. (The guidelines to submit crash are available at (https://helpx.adobe.com/indesign/kb/submit-crash-reports.html)
We seek your support in our continual effort to improve InDesign.
—
Adobe InDesign Team -
Indesign Crashes when updating any document which uses SkyFonts fonts.(Provided that SkyFont is exited)
Steps:
SFC Build: 5.9.2.0(Prod build- also from long time before that) 5.9.2.118
Indesign Build: 2017.1 Release (12.1.0.56 x64 Build)Steps:
Launch SkyFonts and Indesign.
Create a new document in indesign and use some trial fonts which are available in skyfonts.
Exit the SkyFont client.
Try to update the document.
See that Indesign crashes.2 votesTo identify the cause of this issue, we had started our investigation with the aim to resolve it. You might have also received email from us seeking more details to help in our investigation.
We’ve concluded our investigation and came up with the finding : Either the issue is fixed in the latest release of InDesign or the issue was intermittent in nature at the time of its reporting and is not reproducible now.
We recommend you to upgrade to the latest version of InDesign 2020.0.1 (if you’re not already on it). It contains a lot of stability fixes.
If you still face this issue even after updating to the latest version of InDesign, please submit the crash report to us. (The guidelines to submit crash are available at (https://helpx.adobe.com/indesign/kb/submit-crash-reports.html)
We seek your support in our continual effort to improve InDesign.
—
Adobe InDesign Team -
CRASH
I downloaded the last version of adobe indesign. I also updated my Mac software. when I open indesign it opens normally, I can see the home page and even try opening a new file, choosing sizes and stuff. Once I click on create a little bar appears (its a floating bar that's always there when a file is open) but the rest of the page looks like the menu still. Im 100 sure its only indesign because illustrator works well
1 vote -
reload button on library
With all of the bugs that the library has right now, can we get an obvious refresh for the window, specifically for when the window crashes or when new assets are added elsewhere to the active library.
1 vote -
段落スタイルと文字スタイル編集でのいつも発生する1分ほどのフリーズ
I'm using [InDesign] 2025 in a Japanese environment. I mainly use it for book [DTP] and [Epub3] export.
I'm experiencing a very frustrating issue.
When editing paragraph styles and character styles, the program freezes for about a minute with each edit. When editing styles, I make changes in several places, which takes several minutes, making it extremely inefficient. In [InDesign] CS6, this process was instantaneous.
Please fix this as soon as possible.
Note that this editing freeze does not seem to be related to the size of the open document. It occurs even with small documents.
Thank you in advance.1 vote -
1 vote
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Pasting from Illustrator hang
Pasting from Illustrator into Indesign results in a forever-spinning beach ball...
InDesign 20.4
Illustrator 29.6
MacOS 15.51 vote
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