Adobe InDesign: Bugs
When filing a new bug, please provide:
- Version of Adobe InDesign, InCopy or InDesign Server
- Steps to reproduce the issues
- Expected result
- Actual result
- Test file, screenshot, video or GIF capturing the issue (optional)
542 results found
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[ID-4205759] Data Merge: Data on a master page AND on a locked layer CRASHES when creating merged document
Best described by the original post on Reddit that was then confirmed by me: https://www.reddit.com/r/indesign/comments/7m8znp/psa_attempting_to_run_datamerge_with_data/ Try it out with the demo provided.
2 votesHi,
Thanks for reporting the issue. The crash/protective shutdown is reproducible at our end.-Aman
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[ID-4209324] [Indesign CC 2018][BUG] Indesign crashes when using script to remove table row
When using a javascript to remove a table row, Adobe Indesign crashes.
This happens when a table has only 2 rows. The table contains a header row and your script tries to remove the only body row.2 votesHi,
We have been able to reproduce the issue and it is currently under investigation.Regards
InDesign Team -
Indesign 2018 is a disaster, full of bugs and crashes at any time. This was a good program, but now it's just a misery. Costs both time and
Indesign 2018 is a disaster, full of bugs and crashes at any time.
This was a good program, but now it's just a misery. Costs both time and money.
I will work with older versions in the future and hope that any new player will find a better software.It would not be wrong with a phone number on the website, but you're probably ashamed.
Peter
2 votesHello All,
We have fixed a number of crashes with InDesign’s latest Nov’18 update.
Please download the latest InDesign version (InDesign CC 14.0.1) for the fix.List of crashes and other issues that have been fixed with the update can be found at the below provided link:
https://helpx.adobe.com/indesign/kb/fixed-issues.htmlIf you are unable to see the update yet, go to Creative Cloud application, click on the context menu on the top right and click on Check for App Updates.
Regards,
InDesign Team -
InDesign CS.5.5 crashes when after closing with MacOS High Sierra version 10.13.2
InDesign CS.5.5 crashes when after closing with MacOS High Sierra version 10.13.2
2 votesTo identify the cause of this issue, we had started our investigation with the aim to resolve it. You might have also received email from us seeking more details to help in our investigation.
We’ve concluded our investigation and came up with the finding : Either the issue is fixed in the latest release of InDesign or the issue was intermittent in nature at the time of its reporting and is not reproducible now.
We recommend you to upgrade to the latest version of InDesign 2020.0.1 (if you’re not already on it). It contains a lot of stability fixes.
If you still face this issue even after updating to the latest version of InDesign, please submit the crash report to us. (The guidelines to submit crash are available at (https://helpx.adobe.com/indesign/kb/submit-crash-reports.html)
We seek your support in our continual effort to improve InDesign.
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Adobe InDesign Team -
Eyedropper in tables (ME indesign 2018) crashing
Using the latest copy of indesign ME and everytime i use the eyedropper tool on a table it immediately crashes
2 votesTo identify the cause of this issue, we had started our investigation with the aim to resolve it. You might have also received email from us seeking more details to help in our investigation.
We’ve concluded our investigation and came up with the finding : Either the issue is fixed in the latest release of InDesign or the issue was intermittent in nature at the time of its reporting and is not reproducible now.
We recommend you to upgrade to the latest version of InDesign 2020.0.1 (if you’re not already on it). It contains a lot of stability fixes.
If you still face this issue even after updating to the latest version of InDesign, please submit the crash report to us. (The guidelines to submit crash are available at (https://helpx.adobe.com/indesign/kb/submit-crash-reports.html)
We seek your support in our continual effort to improve InDesign.
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Adobe InDesign Team -
IndDesign CC2018
When copying an item, it keeps crashing. Just updated to the most recent version of 13.1, still crashes upon copying.
2 votesTo identify the cause of this issue, we had started our investigation with the aim to resolve it. You might have also received email from us seeking more details to help in our investigation.
We’ve concluded our investigation and came up with the finding : Either the issue is fixed in the latest release of InDesign or the issue was intermittent in nature at the time of its reporting and is not reproducible now.
We recommend you to upgrade to the latest version of InDesign 2020 (if you’re not already on it). It contains a lot of stability fixes.
If you still face this issue even after updating to the latest version of InDesign, please submit the crash report to us. (The guidelines to submit crash are available at (https://helpx.adobe.com/indesign/kb/submit-crash-reports.html)
We seek your support in our continual effort to improve InDesign.—
Adobe InDesign Team -
Adobe InDesign/InCopy cannot be opened because of a problem
InCopy will not launch in macOS 10.11.5 and 10.12.6. This is happening on two different computers, one a 2015 13" MacBook Pro with Retina and one a 2017 MacBook Pro with TouchBar. Have attempted uninstall/reinstalls as well as removing preference files.
I'm attaching the InCopy report from 10.12.6 computer but the 10.11.5 computer is currently off-site. I can add it later if I need to.
I'm also attaching a screenshot of the error message returned by InCopy when I try to launch the application.
2 votesPlease refer to the KBDoc which provides the workaround for this issue:
https://helpx.adobe.com/x-productkb/global/applications-crash-launch-cylance-macos.htmlThanks,
Adobe InDesign team -
Crash on Launch
When launching InDesign and Illustrator 2018, I get the attached alert. Illustrator will always show this alert but does function. InDesign will always show this alert and it opens once. Thereafter it will crash on launch every time until I reinstall it and then I get one launch again and repeated crashes on launch until I reistall. This is on two separate Macs running HIgh Sierra
2 votesTo identify the cause of this issue, we had started our investigation with the aim to resolve it. You might have also received email from us seeking more details to help in our investigation.
We’ve concluded our investigation and came up with the finding : Either the issue is fixed in the latest release of InDesign or the issue was intermittent in nature at the time of its reporting and is not reproducible now.
We recommend you to upgrade to the latest version of InDesign 2020.0.1 (if you’re not already on it). It contains a lot of stability fixes.
If you still face this issue even after updating to the latest version of InDesign, please submit the crash report to us. (The guidelines to submit crash are available at (https://helpx.adobe.com/indesign/kb/submit-crash-reports.html)
We seek your support in our continual effort to improve InDesign.
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Adobe InDesign Team -
InDesign CC 2018 crashes when copying textbox with anchored object into Photoshop CC 2018 document
InDesign crashes when I copy a textbox with an anchored object from Indesign document into Photoshop document
2 votesIssue is fixed with InDesign’s latest 13.1 update.
Please upgrade your InDesign for the resolution of the issue.Thanks,
Abhinav Kaushik -
InDesign 12.1.0.56 Mac crashes when launching files from Box.com
Cannot click on file on Box.com or without crashing InDesign. DO not have problem on other computers with older versions of InDesign.
2 votesTo identify the cause of this issue, we had started our investigation with the aim to resolve it. You might have also received email from us seeking more details to help in our investigation.
We’ve concluded our investigation and came up with the finding : Either the issue is fixed in the latest release of InDesign or the issue was intermittent in nature at the time of its reporting and is not reproducible now.
We recommend you to upgrade to the latest version of InDesign 2020.0.1 (if you’re not already on it). It contains a lot of stability fixes.
If you still face this issue even after updating to the latest version of InDesign, please submit the crash report to us. (The guidelines to submit crash are available at (https://helpx.adobe.com/indesign/kb/submit-crash-reports.html)
We seek your support in our continual effort to improve InDesign.
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Adobe InDesign Team -
Indesign Crashes when updating any document which uses SkyFonts fonts.(Provided that SkyFont is exited)
Steps:
SFC Build: 5.9.2.0(Prod build- also from long time before that) 5.9.2.118
Indesign Build: 2017.1 Release (12.1.0.56 x64 Build)Steps:
Launch SkyFonts and Indesign.
Create a new document in indesign and use some trial fonts which are available in skyfonts.
Exit the SkyFont client.
Try to update the document.
See that Indesign crashes.2 votesTo identify the cause of this issue, we had started our investigation with the aim to resolve it. You might have also received email from us seeking more details to help in our investigation.
We’ve concluded our investigation and came up with the finding : Either the issue is fixed in the latest release of InDesign or the issue was intermittent in nature at the time of its reporting and is not reproducible now.
We recommend you to upgrade to the latest version of InDesign 2020.0.1 (if you’re not already on it). It contains a lot of stability fixes.
If you still face this issue even after updating to the latest version of InDesign, please submit the crash report to us. (The guidelines to submit crash are available at (https://helpx.adobe.com/indesign/kb/submit-crash-reports.html)
We seek your support in our continual effort to improve InDesign.
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Adobe InDesign Team -
Help > Search Crashes InDesign Every Time
I am using InDesign 2025 on a 2023 MBP with M3 Pro chip on the latest macOS. Whenever I try to use the search function within InDesign, as soon as I click on the search bar, InDesign crashes every single time.
1 vote -
No me permite ver la previsualizacion al crear un nuevo lienzo.
Quiero crear un nuevo proyecto y al configurar tamaños, márgenes, etc, acepto ver la previsualización y no me la muestra.
Además, al terminar de crear la configuración del proyecto, me quedo esperando a que aparezca el lienzo para trabajar, y nunca aparece. No entiendo que pasa.1 vote -
Adobe crash processor doesn't close
Adobe Crash Processor prevents files from being moved or deleted even after InDesign or Photoshop applications are closed. User is force to manually "end process" to effect release.
1 vote -
Text wrap - select subject - cancelling progress causes crash
Clicking an image/object, choosing wrap around object shape and then type: Select subject will bring up the progress bar whilst it thinks about it. If you choose to cancel the progress then indesign crashes without an error code or crash dialogue.
Have tried on 2024/2025 windows 10 and 11 and bug persists.
1 vote -
I got error while working on my project of business plan!
Hey there in design community, I faced an issue of glitching related when I arranged all my work for the project business plan consultant service you can check the link but when tried to post the unknown glitch occur!
1 vote -
Serious Error when Importing Paragraph Styles
InDesign 20.2 crashes with a "serious error" every single time I try to import paragraph styles from another document. I'm using macOS 14.6.1. No problems when using the previous version of InDesign. Boy, you guys really messed this one up.
1 vote -
drag and drop + option key (for objects and pages) crashes ID
since the update 20.1, drag and drop + option key crashes InDesign. sometimes, while duplicating a box. sometimes, trygin to duplicate a page (as seen in the attachment).
version: 20.1
1 voteWe have released InDesign 2025(v20.2.0.036) with many stability fixes. We recommend you upgrade to the latest version (if you’re not already on it) as it is more robust.
If you still face this issue even after updating, please submit the crash report to us. (Guidelines to submit crash are available at (https://helpx.adobe.com/indesign/kb/submit-crash-reports.html )
Also, please send the following information to santalwa@adobe.com :
- Reproducible Steps – What were you doing when InDesign crashed?
- Video recording of the crash
- Is(Are) the issue related to a specific document(s)/asset(s)? If yes, could you provide us with the document(s)/asset(s)? Please package the entire document (To package the document, choose File → Package…)
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Adobe InDesign Team
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InDesign crashes while trying to Print via File > Print Booklet
Indesign Beta 20.1
MS Surface Pro 11 64-bit operating system, ARM-based processor
Windows 11 EnterpriseFile > Print Booklet
INDESIGN CRASHES1 voteMany internal as well as external factors can cause the InDesign application to crash/freeze/hang. A few workarounds are listed at Fix crash issues with InDesign.
Please submit the crash report to us. (Guidelines to submit crash are available at (https://helpx.adobe.com/indesign/kb/submit-crash-reports.html )
Also, please send the following information to santalwa@adobe.com :
- Reproducible Steps – What were you doing when InDesign crashed?
- Video recording of the crash
- Is(Are) the issue related to a specific document(s)/asset(s)? If yes, could you provide the document(s)/asset(s) to us? Please package the entire document (To package the document, choose File → Package…)
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Adobe InDesign Team
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InDesign 2024 (Mac) crash on quit
Almost every time I quit InDesign 2024 (19.5.1), I get a crash report. I ve tried re-installing and deleted the preference files. No dice.
I have no files open when I quit the application.Submitting the crash report.
1 voteWe have released InDesign 2025(v20.2.0.036) with many stability fixes. We recommend you upgrade to the latest version (if you’re not already on it) as it is more robust.
If you still face this issue even after updating, please submit the crash report to us. (Guidelines to submit crash are available at (https://helpx.adobe.com/indesign/kb/submit-crash-reports.html )
Also, please send the following information to santalwa@adobe.com :
- Reproducible Steps – What were you doing when InDesign crashed?
- Video recording of the crash
- Is(Are) the issue related to a specific document(s)/asset(s)? If yes, could you provide us with the document(s)/asset(s)? Please package the entire document (To package the document, choose File → Package…)
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Adobe InDesign Team
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