Bug - Indesign loses almost all settings when crashing
When InDesign crashes (harder than usual) it loses almost all personal settings.
Saved document presets
Some shortcut bindings
To identify the cause of this issue, we had started our investigation with the aim to resolve it. You might have also received an email from us seeking more details to help in our investigation.
We’ve concluded our investigation and came up with the finding: Either the issue is fixed in the latest release of InDesign or the issue was intermittent in nature at the time of its reporting and is not reproducible now.
We recommend you upgrade to the latest version of InDesign 2023(v220.127.116.115) as it is more robust and contains a lot of bug fixes.
We seek your support in our continual effort to improve InDesign.
Adobe InDesign Team