Adobe InDesign: Bugs

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  1. Version of Adobe InDesign, InCopy or InDesign Server
  2. Steps to reproduce the issues
  3. Expected result
  4. Actual result
  5. Test file, screenshot, video or GIF capturing the issue (optional)
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  1. Publish online - embedded videos no longer playing in Chrome

    Have created an InDes file with embedded videos that I published online. Up until recently, all the videos have been playing in Chrome fine, however now they don't play. It loads the video, but when I click the play arrow, nothing happens. I can scrub through the video with the video controller, but not play it. The videos play fine on Safari.

    If I set the videos to autoplay, they do, however there is no way to pause or stop them, so it doesn't work when there are multiple videos on one page.

    This is a recent thing, last year…

    5 votes
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    2 comments  ·  ePub/HTML/Publish Online  ·  Flag idea as inappropriate…  ·  Admin →
  2. Images pixelated when published online, if the frame is scaled

    Images inside scaled frames can be pixelated when published. It looks like the frame scaling is applied to the resolution i.e. a 10% scaled frame will have 10% of the desired resolution. Reproducible if 'Adjust scaling percentage' preference is set. Setting a higher export resolution in the 'Publish Online' dialogue doesn't fix it.

    InDesign CC 2018, probably older versions with Publish online.

    5 votes
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    3 comments  ·  ePub/HTML/Publish Online  ·  Flag idea as inappropriate…  ·  Admin →
  3. Embedded Publish Online doc fails in Firefox

    Embedded Publish Online pages do not behave properly (i.e., go to full screen mode) in the latest release of Firefox 62.0.3 on Mac.

    Please go to these two websites and click on the embedded document. It will attempt to go to full screen, but the cover only is jammed in the upper left corner of the screen. You can't navigate or do anything to fix that I've found. This is a serious problem, as many people have embedded Publish Online pages in their websites.

    http://www.andreanienhaus.de/
    http://www.atlasdergisi.com/dijital/yaban-karacadag.html

    Could someone else check this with Firefox and let me know the result?

    And…

    4 votes
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    5 comments  ·  ePub/HTML/Publish Online  ·  Flag idea as inappropriate…  ·  Admin →
  4. Publish Online download PDF kills buttons/interactivity

    Steps to reproduce: post a Publish Online document, then click to download a PDF.

    Expected result: all buttons and interactivity would remain.
    Actual result: all buttons disappear and all interactivity is lost. Occurs in both Chrome and Safari, on desktop and handhelds.
    Using ID 13.1 on Mac High Sierra.

    4 votes
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    1 comment  ·  ePub/HTML/Publish Online  ·  Flag idea as inappropriate…  ·  Admin →
  5. publish online

    There is an issue with interactions and Chrome on Windows 10 platform. Initial load shows all toolbars and navigation arrows, as soon as you try to interact with any element on the screen toolbar and nav arrows disappear. I get an angular error (attached screenshot). It happens on multiple devices. Any thoughts? I looked around on the forum and there was no real solution. Notice in the screenshot how the toolbar disappears from the bottom of the browser page.

    4 votes
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    7 comments  ·  ePub/HTML/Publish Online  ·  Flag idea as inappropriate…  ·  Admin →
  6. I am using InDesign CC 2017 on my laptop (windows) but unable to use Publish Online feature.

    I am using InDesign CC 2017 on my laptop (windows) but unable to use Publish Online feature. Error #1H appears when I tried to publish a document online.

    4 votes
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    7 comments  ·  ePub/HTML/Publish Online  ·  Flag idea as inappropriate…  ·  Admin →
  7. Publish Online Mobile Zoom

    When I try to zoom in the embedded Publish Online viewer, and I’m on mobile, it zooms too far and then it’s impossible to zoom all the way out again unless I switch pages.

    3 votes
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    0 comments  ·  ePub/HTML/Publish Online  ·  Flag idea as inappropriate…  ·  Admin →
  8. publish

    Latest version of ID...

    A MP3 file placed into ID with On page load selected in the media panel and placed anywhere in the layers panel, or even alone on a page with no other objects, audio does not play On Page Load when exported to Publish Online, plays fine if you create a button and have that button play the file though.

    3 votes
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    0 comments  ·  ePub/HTML/Publish Online  ·  Flag idea as inappropriate…  ·  Admin →
  9. animated gif

    The animated gif in attachment does not animate in InDesign or when part of a published ebook. I used the Mac iBook to view it.

    3 votes
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    1 comment  ·  ePub/HTML/Publish Online  ·  Flag idea as inappropriate…  ·  Admin →
  10. Publish online feature not working after deactivating renewal of creative cloud plan

    After I deactivated the renewal of my annual plan (long before the date of renewal), I experienced an issue. When I try to publish from InDesign, it says "error #315: this service is unavailable...". On the My Plans section of the website it says I should still have access to this service until my plan expires. I contacted customer support and they basically told me they can't do anything. I assume this is a bug as the website says I do have access to it, but the app wont let me use it.

    3 votes
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    0 comments  ·  ePub/HTML/Publish Online  ·  Flag idea as inappropriate…  ·  Admin →
  11. Can't edit bookmarks

    Ver. 14.0.1 - The interactive Bookmarks window doe not allow me to edit an existing bookmark. When I delete the bookmark in InDesign and then create a PDF it continues to exist in the PDF. Why am I unable to edit the bookmark?

    3 votes
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    0 comments  ·  ePub/HTML/Publish Online  ·  Flag idea as inappropriate…  ·  Admin →
  12. Publish Online Dashboard empty

    My Publish Online Dashboard doesn't show any of my publications (the section "Document Trends" remains totally empy after I publish or update a document. Though I manage to push the documents online and the share-link URLs do work.

    Thx in advance for your concern

    3 votes
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    3 comments  ·  ePub/HTML/Publish Online  ·  Flag idea as inappropriate…  ·  Admin →
  13. publish online

    Unable to create a URL from the Publish Online button. Does not complete task. Freezes at 98%. I have tried restarting (app and computer both) using a different file extension, etc.


    1. Indesign CC 2018 13.1.0 x64 Windows

    2. Click "publish online" from INDD or IDML file

    3. URL from the "publish online" command.

    4. Hangs out at 98% and doesn't produce a URL, but doesn't totally freeze the program. I can still use the program while this happens.

    3 votes
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    6 comments  ·  ePub/HTML/Publish Online  ·  Flag idea as inappropriate…  ·  Admin →
  14. 3 votes
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    1 comment  ·  ePub/HTML/Publish Online  ·  Flag idea as inappropriate…  ·  Admin →
  15. I cannot move to the next page, in a doc created in indesign.

    This occurs using mobile chrome browser for android. I open my document published by publish online, but i cant go to the next page.

    2 votes
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    0 comments  ·  ePub/HTML/Publish Online  ·  Flag idea as inappropriate…  ·  Admin →
  16. graphic frame corners not rounding in publish online document

    operating system: Catalina (latest update 10.15.5)
    Have generated online published file in both 2019 and 2020 Indesign

    
To obtain evenly rounded corners on tables in my document I copied the table into a graphic frame and then rounded the corners of the frame. This renders fine when I create a pdf but for some reason when I generate an online publication from indesign one side of the graphic frame edges aren't rounded anymore. The rounding issue only happens with these graphic frames, objects with rounded edges render just fine.

    See images for examples of what it should look like and…

    2 votes
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    0 comments  ·  ePub/HTML/Publish Online  ·  Flag idea as inappropriate…  ·  Admin →
  17. Publish online- Safari issues

    Using ID 15.0.3

    Using embed code on my protfolio page.

    Videos cause rescaling of the page, videos are 1280x720 mp4s and have not been scaled on their pages

    Videos also do not play on page load, you must click play on them.

    None of these issues are present when using chrome.

    2 votes
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    0 comments  ·  ePub/HTML/Publish Online  ·  Flag idea as inappropriate…  ·  Admin →
  18. publish online

    I have used Publish Online many times in the past. I am trying to locate an older document that I published two years ago. When I click on the previous link, I receive a 404 message.

    So, I attempted to publish it again directly from InDesign, but the function sent an error unable to complete message.

    So, I tried to access the publish dashboard, and then I receive a "You Do Not have access to Publish Online service."

    2 votes
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    3 comments  ·  ePub/HTML/Publish Online  ·  Flag idea as inappropriate…  ·  Admin →
  19. Problem with Publish online.

    Version 13 - very repeatedly happening for the first time today. A previously published link to a document no longer works -- when I click I get a 404 User error saying that the document does not exist. And when I go to "Publish Online" within InDesign I get an error saying that I "cannot use this feature at this time. Check your network connectivity." Repeats even when I shut down and come back into the document.

    2 votes
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    1 comment  ·  ePub/HTML/Publish Online  ·  Flag idea as inappropriate…  ·  Admin →
  20. Develop Publish Online for more than one "owner"

    We use your Publish Online function for our white papers, published online on our web. We love a lot about the function BUT there is some important functions we struggle with:


    • Only the owner of the PDF can edit in the published version. We have a team of designers and become dependent on one of them.

    • The PDF is not responsive to other devices

    • Statistics can only be viewed/monitored by the owner, often the designer not the functions that necessary needs this insights.

    Would love if you can develop these functions futher so we can stay Adobe-based!

    Thank you!

    2 votes
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    0 comments  ·  ePub/HTML/Publish Online  ·  Flag idea as inappropriate…  ·  Admin →
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