InDesign 2023 Unable to use Publish Online feature
osx Montery 12.3 (M1 Max)
InDesign 2023 (v 18.0)
Updated to 2023 this morning and am now getting the following error message when I try to use publish online "Error #0: This service is not available for your account. Contact your Administrator or Customer Support for further assistance."
Have never received this prior to the update and I seem unable to find any information regarding it (most likely because the update is so fresh). I have already restarted fully, quit and reopened indesign.
Any information would be greatly appreciated.
Ryan Izokaitis
shared this idea
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Roman
commented
Started out of the blue with the same error. Went to another laptop and same error message. Makes zero sense. Would be great if there was a path to resolving rather than just cutting off the ability to publish. What needs to happen?
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Jakub
commented
Same problem
macOS Ventura
InDesign 18.0
Shared Device License -
Anna Lemnitzer commented
Exactly the same here. 2023 License, shared lab-iMacs. We've been publishing the last two years and right after the conference we started getting the Error 0 message. Please do advise.
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Scott Garrow
commented
This is happening for us too. Indesign 2023, Shared Device License (Lab iMacs). re-installed Indesign 2022, the publish option works.
