Adobe InDesign: Bugs
When filing a new bug, please provide:
- Version of Adobe InDesign, InCopy or InDesign Server
- Steps to reproduce the issues
- Expected result
- Actual result
- Test file, screenshot, video or GIF capturing the issue (optional)
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Gray box replaces images
Adobe InDesign 13.0.1
Mac OS 10.11.6Today for first time, I had three similar 8-page newspaper documents open and one of them displayed only a gray box where the front page photo (full page image) had displayed before. I tried checking all display settings and could not bring the image back. Meanwhile, other full page ads got gray boxes also. The other two documents displayed similar content with no problem.
I quit InDesign, and re-opend problem document. It then displayed all of the images properly.
6 votes -
Prompted to save with no changes made to document
InDesign CC
I open a saved document in InDesign, but have no made any changes or touched the document at all. InDesign puts the asterisk next to my file anyways, prompting me to save upon exit. But no changes have been made. This is very annoying because I don't know if a change has been made or the program is messing up. I then have to update all of my PDF exports just to be safe.
5 votesThe fix for this issue is now available in the latest update 14.0.2 of InDesign 2019.
If you are unable to see the update notification yet, open the menu (three dots) from the top-right of Creative Cloud desktop application and click on ‘Check For App Updates’.
Once the update button is shown against InDesign, click on the button to update to Id 14.0.2.If you face any problems with the new update, do let us know in the comments.
https://helpx.adobe.com/indesign/kb/fixed-issues.html -
EPUB Interactivity panel resizes
In the release version of InDesign CC 2018, when you resize the EIP panel, then close it or make it part of a workspace, it should open at the same size you left it.
In CC 2018, it opens in the size you last left it, but immediately snaps to a very small size, forcing you to resize it EVERY time.
This makes working with interactive features very cumbersome. Please fix! Thank you.
5 votesHello All,
Thank you for your support. The issue is now fixed in the latest update of InDesign.
Please upgrade to the new InDesign 14.0 from your Creative Cloud Application.If you are unable to see the update yet, click on the menu (three dots) on the top right corner of Creative cloud app and click on “Check for App Updates”.
Let us know your feedback in the comment section.
Thanks,
Abhinav Kaushik
InDesign Team -
InDesign Crashes when Scrolling the document
My file continually crashes whenever I attempt to scroll down on the document.
5 votesWe’ve fixed the issue with InDesign’s latest Mar’18 update.
Please download the latest InDesign version (InDesign CC 13.1) for the fix.List of crashes and other issues that have been fixed with the update can be found at the below provided link:
https://helpx.adobe.com/indesign/release-note/indesign-cc-march-2018-13-1-release-notes.htmlIf you are unable to see the update yet, go to Creative Cloud application, click on the context menu on the top right and click on Check for App Updates.
Thanks,
InDesign Team -
InDesign crashes on launch in "PlugPlugOwl.dll"
InDesign 2019 doesn't open after the first loading box on startup. I downloaded 2018, 2017 and 2015. 2015 is the only one that works at the moment but the others have the same issue.
My computers processor is Intel Pentium 1.5 GHz
I've attached the crash report.4 votesEdit: This thread addresses the specific case of crash on launch due to issues with PlugPlugOwl.dll.
If you are facing crash on launch please reach out to us on sharewithid@adobe.com
Closing this thread.The fix for this issue is now available in the latest update 14.0.2 of InDesign 2019.
If you are unable to see the update notification yet, open the menu (three dots) from the top-right of Creative Cloud desktop application and click on ‘Check For App Updates’.
Once the update button is shown against InDesign, click on the button to update to Id 14.0.2.If you face any problems with the new update, do let us know in the comments.
https://helpx.adobe.com/indesign/kb/fixed-issues.html -
InDesign Fonts folder no longer respects symlinks (2019, Mac)
The Fonts folder in the InDesign 2019 application folder no longer follows symlinks, as previous versions did.
I prefer to keep my InDesign fonts separate from my system fonts, and in previous versions placed a symlink to my font folder in the InDesign application folder, titled "Fonts." InDesign would follow that link, and I would have access to all of my fonts within InDesign, without needing to install them user- or system-wide.
In InDesign 2019, no symlinks are followed - not on the top level, and not inside the folder either. (Tested by symlinking one font or one folder inside…
4 votesHello All,
Thank you for reporting the issue to us.
We have fixed the issue in the latest version of InDesign, Id 14.0.3Please upgrade your InDesign application to the latest version to try out the fix.
If you are unable to see the update yet, go to Creative Cloud desktop application, open the menu (three dots) from the top-right corner and click on ‘Check For App Updates’.
If you face any problems with the new update, do let us know in the comments.
You may also follow the below given link for the list of all fixed issues in Id 14.0.3
https://helpx.adobe.com/indesign/kb/fixed-issues.html -
Embedded Publish Online doc fails in Firefox
Embedded Publish Online pages do not behave properly (i.e., go to full screen mode) in the latest release of Firefox 62.0.3 on Mac.
Please go to these two websites and click on the embedded document. It will attempt to go to full screen, but the cover only is jammed in the upper left corner of the screen. You can't navigate or do anything to fix that I've found. This is a serious problem, as many people have embedded Publish Online pages in their websites.
http://www.andreanienhaus.de/
http://www.atlasdergisi.com/dijital/yaban-karacadag.htmlCould someone else check this with Firefox and let me know the result?
And…
4 votesIssue is now fixed.
Thank you for your patience all this while.-Abhinav Kaushik
InDesign Team -
Table header is missing after copy/paste
When I copy/paste a table, the header line is missing. My workaround is to change the height of the next line, then the header line appears. Then I change the height back to the actual height.
4 votesIssue has been fixed in InDesign 13.0 release. If you need a fix in 12.1 version, please follow kbdoc at https://helpx.adobe.com/indesign/kb/troubleshoot-issues-indesign-cc-2017_1.html
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InDesign crashes when mounting/updating another InDesign document with overset text
InDesign Version: Adobe InDesign CC 13.0.1
Operating System: macOS High Sierra version 10.13.2
Computer: MacBook Pro (Retina, 15-inch, Mid 2015)Steps to reproduce the issue:
1. Create a new document in InDesign with at least 3 pages.
2. Make a textbox on one of the pages (e.g. page 1) and fill it with some text.
3. Resize the textbox so that some text overset and preflight shows 1 error - overflowing text.
4. Save and close the document
5. Create a new InDesign document
6. Place the InDesign file with the overflowing textbox in the new InDesign document (NOTE: You…4 votesHello All,
Thank you for your support. The issue is now fixed in the latest update of InDesign.
Please upgrade to the new InDesign 14.0 from your Creative Cloud Application.If you are unable to see the update yet, click on the menu (three dots) on the top right corner of Creative cloud app and click on “Check for App Updates”.
Let us know if the issue is resolved for you in InDesign 14.0.
Thanks,
Abhinav Kaushik
InDesign Team -
Indesign cuts off effects on PDF Export
InDesign cuts off effects on PDF Exports if they get too large. (Also to mention... menues look different fot Font or Object Effects... someone realigned one of them and forgot the others.)
Version of Adobe InDesign, InCopy or InDesign Server: CC 2017.1 with Tablefix
Steps to reproduce the issues: Create a new Document that's wide enough e.g. 5000mm (happend to us on a big Banner) – Write Text - Use Effect "Bevel" - Export to PDF and watch it fail.
…Expected result: A Text with the applied effect
Actual result: The Effect gets cut off (we almost printed a job4 votesHello All,
Thank you for your support. The issue is now fixed in the latest update of InDesign.
Please upgrade to the new InDesign 14.0 from your Creative Cloud Application.If you are unable to see the update yet, click on the menu (three dots) on the top right corner of Creative cloud app and click on “Check for App Updates”.
Let us know your feedback in the comment section.
Thanks,
Abhinav Kaushik
InDesign Team -
Cannot place this file. No filter found for requested operation
CC 2018
Cannot place this file. No filter found for requested operationWhen trying to PLACE an EPS file get the above error. Reinstalled CC 2017 and using the exact same file works. Attached is the EPS file that we used.
4 votesFix of the issue is now available in InDesign’s latest November’17 update.
Please upgrade to the latest version InDesign CC 13.0.1 for the fix.If you are unable to see the update, go to Creative Cloud application and click on the context menu on the top right and click on Check for App Updates.
Thanks,
InDesign Team -
The "Find" function doesn't work properly. It writes backward or not at all
The "Find" function doesn't work properly. It writes backward or not at all
4 votesPlease update InDesign to the latest version, InDesign CC 2018 (13.0) for the fix of the issue.
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story editor
In my notes, the first character is always substituted with a missing font symbol. It looks fine in the main layout window, but this odd behavior occurs both in the Notes panel, as well as the same note when displayed in the story editor.
4 votesHi,
We have fixed this issue with 13.1 March release of InDesign. Please update to the latest version and try out the fix.-Aman
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import options are collapsed (CC2017)
when importing a file, the import options are collapsed, so you always have to check if the "import options" are marked. can reproduce. should be uncollapsed like the versions before.
4 votesPlease update InDesign to the latest version, InDesign CC 2018 (13.0) for the fix of the issue.
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Change to gap tool made it useless for measurement
PRior to the latest update I could use the gap tool to hover between items and see in a moment the distance between them. Now the text color is so pale I can barely see it when hovering. Probably not an intentional change.
4 votesWe have made improvements to the readability aspect in the Control panel fields when using the Gap Tool in InDesign CC 2018. You will see a marked change as compared to InDesign CC 2017.
Closing this thread as we are no more hearing from users about this issue.Thanks,
Adobe InDesign team -
Can't open .idap files
We can package .icap files and send them to the proofreader, but when we get the .idap files back we can't open them. We get the error "The selected package file requires an InDesign document “^1” that cannot be found."
Others seem to be having the same issue here: https://forums.adobe.com/thread/2551100
The plugin listed in that forum thread does not fix the problem either.The problem started when our team updated to CC 2019... had no problems until the update. We're on Apple's Mojave OS and 2019 InDesign.
3 votesThis issue has been fixed in the latest InDesign version
Thanks
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Copy in Indesign layout is menu clicked "All Caps". PDF comments does not work. Only when copy is set to normal
When my copy in Indesign layout is menu clicked "All Caps" from tool bar or Character menu. I make a change request in the PDF. Like "remove" a word. Then Import the PDF comments. Accept does not work. The only time it works is if the copy is set to regular copy or if you type the copy in "All Caps". No menu changes.
3 votesHello All,
Thank you for reporting the issue to us.
We have fixed the issue in the latest version of InDesign, Id 14.0.3Please upgrade your InDesign application to the latest version to try out the fix.
If you are unable to see the update yet, go to Creative Cloud desktop application, open the menu (three dots) from the top-right corner and click on ‘Check For App Updates’.
If you face any problems with the new update, do let us know in the comments.
You may also follow the below given link for the list of all fixed issues in Id 14.0.3
https://helpx.adobe.com/indesign/kb/fixed-issues.html -
CC 2019 Repeated Crashing when switching to the text tool from the move tool
Experiencing repeated crashes when selecting the Text tool. Does not happen every time, but has happened at least 5 times in the last 10 minutes. Windows 10, newest version of CC2019.
3 votesHello All,
We have fixed a number of crashes with InDesign’s latest Nov’18 update.
Please download the latest InDesign version (InDesign CC 14.0.1) for the fix.List of crashes and other issues that have been fixed with the update can be found at the below provided link:
https://helpx.adobe.com/indesign/kb/fixed-issues.htmlIf you are unable to see the update yet, go to Creative Cloud application, click on the context menu on the top right and click on Check for App Updates.
Regards,
InDesign Team -
PDF
When placing a PDF of stylized text into ID2019, some text flips upside down. But it works fine in ID2018.
3 votesThe fix for this issue is now available in the latest update 14.0.2 of InDesign 2019.
If you are unable to see the update notification yet, open the menu (three dots) from the top-right of Creative Cloud desktop application and click on ‘Check For App Updates’.
Once the update button is shown against InDesign, click on the button to update to Id 14.0.2.If you face any problems with the new update, do let us know in the comments.
https://helpx.adobe.com/indesign/kb/fixed-issues.html -
Static Endnotes
When importing Word files with Static Endnotes ticked from Word .doc files the endnote indicators within the text are no longer superior. There is no character style to be able to change these back. Without these indicators remaining superior makes the Static Endnotes a waste of time if you work in .doc instead of .docx. We always use .doc files as there are too many bugs using .docx - bits of text missing; loss of italics here and there etc. Using .doc files are always foolproof. We are typesetters manipulating text 12 hours a day and know all the pit…
3 votesThe fix for this issue is now available in the latest update 14.0.2 of InDesign 2019.
If you are unable to see the update notification yet, open the menu (three dots) from the top-right of Creative Cloud desktop application and click on ‘Check For App Updates’.
Once the update button is shown against InDesign, click on the button to update to Id 14.0.2.If you face any problems with the new update, do let us know in the comments.
https://helpx.adobe.com/indesign/kb/fixed-issues.html
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