6830 results found

1. Adding "Current Page" marker to TOC targeted paragraph doesn't use page numbering format

   InDesign 15.1.2
   Using "Current Page" in text that will be used for the TOC ignores page numbering. If I start a section on page 5, the TOC shows page 1 even though the "Current Page" on the specified page is correct.

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   0 comments  ·  Book/TOC  ·  Edit…  ·  Delete…  ·  Admin →
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2. View pages horizontally turns into vertical view

   View pages horizontally turns into vertical view, after a few moments of continuing to work, no quit, no restart, in the same session

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3. Packaging a server-located file fails

   Since updating to 15.1.2 I am unable to package a piece of work which is saved on our server - "Indesign cannot access..."
   Upon testing, package works fine if the piece of work is saved locally on my mac, but fails for any server based work, which unfortunately is where all of my work is saved. This has happened before on a previous update quite a while ago, but you fixed the issue, so would appreciate it if it could be fixed again. Thanks.

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   1 comment  ·  Print/Packaging  ·  Delete…  ·  Admin →
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4. Crash when continuing to place text from Word

   Hello.

   When I try to continue to place text from any Word document Indesign crashes. It actually won't crash by "itself", it just stops working.

   I have followed the steps you outlined here: https://helpx.adobe.com/uk/indesign/kb/submit-crash-reports.html#Howtosubmitcrashreports

   to submit a crash report. However, since I have to Force quit it I cannot get the report crash dialogue.

   MacOSX version: 10.14.6
   Indesign version: Any from 14.0.3 to 15.1.2

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   0 comments  ·  Crash/Freeze/Hang  ·  Delete…  ·  Admin →
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   Closed: Not Reproducible  ·  AdminSanyam Talwar (Senior Lead Software Engineer, Adobe InDesign) responded

   To identify the cause of this issue, we had started our investigation with the aim to resolve it. You might have also received an email from us seeking more details to help in our investigation.

   We’ve concluded our investigation and came up with the finding: Either the issue is fixed in the latest release of InDesign or the issue was intermittent in nature at the time of its reporting and is not reproducible now.

   We recommend you upgrade to the latest version of InDesign 2023(v18.2.1.455) as it is more robust and contains a lot of bug fixes.

   We seek your support in our continual effort to improve InDesign.

   —

   Adobe InDesign Team

5. White boxes appear above and under the text boxes. How do get rid of them?

   I have placed a word-document into InDesign. It worked fine, except that above and under the textboxes there now is white boxes that makes the page numbers not show, even when exported. How do I get rid of them?

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   0 comments  ·  Text/Story/Table  ·  Edit…  ·  Delete…  ·  Admin →
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6. color profile problem

   what's happening?
   the same file, but on one page - one color profile,
   and on the second page - already a different color profile ??????

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7. Effects Pallet is constantly disappearing from InDesign

   I don't know why, often after a restart of InDesign and sometimes while I'm using it the Effects Pallet disappears and no matter how many times I use the Windows> Effects menu item and it's shortcut Cmd + Shift + F10 I will not appear. It also isn't in the sidebars. I end up having to go through a bunch of preset workspaces until it turns up and then rebuild the workspace.

   Big waste of my time.

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8. PDF with Identity-H encoded fonts not rendering in 2020

   PDFs with certain Identity-H encoded fonts do not display in InDesign 2020 (Windows, v 15.1.2), but work fine in InDesign 2019.

   The issue seems to be font encoding related – InDesign 2020 doesn’t like the Museo Sans 500 (and some other OpenType) fonts being embedded into the PDF using the Identity-H encoding. If the encoding is changed to ANSI encoding, then the PDFs render fine.

   Preflighting the PDF shows the problem fonts as Type 0.

   Conversion of the PDF using Acrobat to PDF/X appears to rebuild the PDF in such a way as InDesign is able to render it (although it increases the file size from 10Kb to 500Kb)

   PDFs with certain Identity-H encoded fonts do not display in InDesign 2020 (Windows, v 15.1.2), but work fine in InDesign 2019.

   The issue seems to be font encoding related – InDesign 2020 doesn’t like the Museo Sans 500 (and some other OpenType) fonts being embedded into the PDF using the Identity-H encoding. If the encoding is changed to ANSI encoding, then the PDFs render fine.

   Preflighting the PDF shows the problem fonts as Type 0.

   Conversion of the PDF using Acrobat to PDF/X appears to rebuild the PDF in such a way as InDesign is able to render it (although… more

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9. I've lost all save, save as, anything in the file menu. Nothing works. I can't close or save or export.

   Opening another thread because this is not solved despite them closing the other thread.

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10. 15.1.2 inserting ANY html is not working

    Version:
    bug only appears on inDesign 15.1.2 on OSX.
    I tested on inDesign 15.1.1 and inDesign 14.x and it had no issue.
    I also tested on inDesign 15.1.2 on Windows and it had no issue.

    Steps to reproduce the issue:
    -click on "object" -> "insert HTML code" then click "ok". changing the HTML snippet or not make no difference.

    Expected result:
    an HTML item is added and previewed correctly without any error message

    Actual Result:
    The preview of the HTML snippet is not working and after a few seconds, a dialog modal appears saying "Waiting time exceeded for HTML renderer. A poster image could not be generated."

    This is very annoying when using this feature manually and even more annoying when using a script that adds HTML elements because this message will appear and block inDesign every 10 seconds for each element created this way. Even a small document with 1 HTML item per page and 20 pages will be blocked for a few minutes.

    Version:
    bug only appears on inDesign 15.1.2 on OSX.
    I tested on inDesign 15.1.1 and inDesign 14.x and it had no issue.
    I also tested on inDesign 15.1.2 on Windows and it had no issue.

    Steps to reproduce the issue:
    -click on "object" -> "insert HTML code" then click "ok". changing the HTML snippet or not make no difference.

    Expected result:
    an HTML item is added and previewed correctly without any error message

    Actual Result:
    The preview of the HTML snippet is not working and after a few seconds, a dialog modal appears saying "Waiting time exceeded for HTML renderer.… more

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    FIXED  ·  AdminRavi Kiran (Senior Lead Quality Engineer, Adobe InDesign) responded

    The issue has also been fixed in the latest update of InDesign 2020 (ver. 15.1.3).
    Please update InDesign 2020 to version 15.1.3 to get the fix.

    — Adobe InDesign team

11. PSD reset to default look after updating layers into

    In inDesign (any version) :

    1- Import a PSD file with at least 3 layers and duplicate it,
    2- via the menu, for each duplicated image, hide and show different layers to make different visual / images with the same PSD file,
    3- via the menu in inDesign, modify 1 image to open it into Photoshop , then add 1 new layer into the PSD and hide it, then save

    Back in inDesign, every image will reset to the default look of the PSD.

    Why don't you warn with a message in this kind of cases, but keeping names of layers activated as it was before changes? Then the images will be the same as reworked first into inDesign. No need to redo the work for each duplicated PSD in case we are adding layers into PSD.

    Many thanks.
    Greg

    In inDesign (any version) :

    1- Import a PSD file with at least 3 layers and duplicate it,
    2- via the menu, for each duplicated image, hide and show different layers to make different visual / images with the same PSD file,
    3- via the menu in inDesign, modify 1 image to open it into Photoshop , then add 1 new layer into the PSD and hide it, then save

    Back in inDesign, every image will reset to the default look of the PSD.

    Why don't you warn with a message in this kind of cases, but keeping names of… more

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12. The Stroke Panel Table Cell Stroke picker box is adjusting other Workspace panels in its shared column

    My saved workspace has the Stroke Panel at the top of a column of panels and when I create a table and click into it to change its stroke, the Table Cell Stroke picker in the Stroke Panel expands. When I click outside of the table and the Table Cell Stroke picker goes away, the panels that expanded collapse, but other panels below stay in place. If this is done repeatedly, the other panels' locations/sizes would be altered permanently needing the Workspace to be reset.

    The video below shows what happens when the above described action is performed multiple times. Note this only occurs with the Swatches/Layers/Pages panels, this does not occur with the Character/Paragraph Styles panels. I have not tested this with any other expanding panels.

    https://youtu.be/IEaAZE36gL4

    My saved workspace has the Stroke Panel at the top of a column of panels and when I create a table and click into it to change its stroke, the Table Cell Stroke picker in the Stroke Panel expands. When I click outside of the table and the Table Cell Stroke picker goes away, the panels that expanded collapse, but other panels below stay in place. If this is done repeatedly, the other panels' locations/sizes would be altered permanently needing the Workspace to be reset.

    The video below shows what happens when the above described action is performed multiple times.… more

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13. Problem with New File/PDF comments/Main windows: nothing there visable

    ID 15.1.1, Win10

    In this windows I see nothing, only the black window, one can see in the attachments:

    New File: no possibility to choose anything

    PDF Comments Window. Although the comments are visable in main text, I cannot accept them in PDF comments windows, because I don't see them there.

    The main InDesign window: when no file is opened, I see only black flat, no icons of previously opened files, as it was normally...

    Help me, please :)

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14. Paragraph-Borders are not wrapped in appropriate container - InDesign 15.1.2 (macos)

    To reproduce add a border to a paragraph style (not the frame, the paragraph) apply this to an existing paragraph and export to PDF. In Acrobat use preflight to check for pdf/ua compliance. You will get an error message telling there is a content that is neither an artifact nor a tagged content.

    To fix this in Acrobat, you have to select the "path" elements in navigation pane and apply an apropriate parent container. Reason for this behavior is, that InDesign places the path that renders the border directly in the structure without a container element. And this does not conform to pdf/ua.

    I added two files to this post. One with the error message in preflight, the second shows a textfield of a demo form, where the labels is created with a paragraph style with a top boarder line. The top-border line is then created as path without parent in the PDF.

    To reproduce add a border to a paragraph style (not the frame, the paragraph) apply this to an existing paragraph and export to PDF. In Acrobat use preflight to check for pdf/ua compliance. You will get an error message telling there is a content that is neither an artifact nor a tagged content.

    To fix this in Acrobat, you have to select the "path" elements in navigation pane and apply an apropriate parent container. Reason for this behavior is, that InDesign places the path that renders the border directly in the structure without a container element. And this does not… more

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    0 comments  ·  PDF Export  ·  Edit…  ·  Delete…  ·  Admin →
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15. Incopy with Conditional text not holding

    I design electrical manuals in InDesign, some text is shared between books using InCopy. Some of the text is product specific so I use Conditions to turn that text off and on. But when I create the Condition in one book and then open the book with shared InCopy links, that text and everything after it is now that same Condition.
    I tried everything to fix this. The only workaround I found to work is making the Paragraph Return before the text I want Conditioned and leaving the Paragraph return after my text Unconditional will work.

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16. export failure

    When i export to pdf all of the lines are still on the pdf. Also the export last like for ever.
    InDesign 2020

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    1 comment  ·  PDF Export  ·  Delete…  ·  Admin →
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17. InDesign Freeze when anchored objects are 'Fit Frame to Content'

    Whenever fitting Frame to Content with an anchored object, InDesign freezes and I have to force-quit. This is really annoying, since I work with a lot of anchored objects that include text and need to be resized a lot of times.

    Working with InDesign 2020, 15.1.2 on Windows 10

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    1 comment  ·  Crash/Freeze/Hang  ·  Delete…  ·  Admin →
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    Under Review  ·  amaarora responded

    Thanks for reporting the issue. We will review the bug

    -InDesign Team

18. Share for review Icon is hiding content.

    The share for review icon is hiding my text in InDesign.

    Often I get text updated and users place the icon on top of the words.
    When I want to update the text, it is very difficult to see the text to update as the icon is placed right on top. Would be nice if I could move the icon a little.

    Thanks.

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    0 comments  ·  Share for Review  ·  Delete…  ·  Admin →
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    Resolved For User  ·  AdminRavi Kiran (Senior Lead Quality Engineer, Adobe InDesign) responded

    You can click on the Eye icon at the bottom of the Review panel to temporarily hide the annotations and unhide them again by clicking again on the Eye icon.

    —
    Adobe InDesign team

19. Publish Online

    Beim Veröffentlichen von doppelseitigen Dokumenten "verschwinden" Teile auf der linken Seite. Bei einer erneuten Veröffentlichung sind jeweils andere Teile "verschwunden". Gibt es da eine Lösung?

    When publishing double-sided documents, parts on the left side "disappear". When publishing again, other parts "disappear". Is there a solution?

    https://indd.adobe.com/view/6a39ce5c-0fe4-4718-9e7f-7d0ef9bf1b95

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    0 comments  ·  ePub/HTML/Publish Online  ·  Edit…  ·  Delete…  ·  Admin →
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20. Page numbering is broken

    Since the latest update (InDesign 15.1.2) you can no longer change the page numbering to roman numerals or a, b, c etc. When you make a new section and change the style of numbering system - nothing changes. You can also not make a page have a new number - for example change page 10 to page 20, it will remain as page 10. These are very important features of InDesign and need to be fixed as soon as possible.

    Step 1 - Menu - Layout - Number & section options
    Step 2 - Change page 1 to style 'i, ii, iii, iv ...'
    Expected result - pages numbered i, ii, iii etc.
    Actual result - no change
    Step 3: Change page 11 to page 1
    Expected result - page 11 is now labelled as page 11
    Actual result - no change

    Since the latest update (InDesign 15.1.2) you can no longer change the page numbering to roman numerals or a, b, c etc. When you make a new section and change the style of numbering system - nothing changes. You can also not make a page have a new number - for example change page 10 to page 20, it will remain as page 10. These are very important features of InDesign and need to be fixed as soon as possible.

    Step 1 - Menu - Layout - Number & section options
    Step 2 - Change page 1 to style 'i,… more

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    0 comments  ·  Document/Pages  ·  Delete…  ·  Admin →
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    Resolved For User  ·  AdminSanyam Talwar (Senior Lead Software Engineer, Adobe InDesign) responded

    The issue was resolved by trashing preference and cache.
    Marking this as solved as confirmed by the user.

    —
    Adobe InDesign Team