Adobe InDesign: Bugs

When filing a new bug, please provide:

  1. Version of Adobe InDesign, InCopy or InDesign Server
  2. Steps to reproduce the issues
  3. Expected result
  4. Actual result
  5. Test file, screenshot, video or GIF capturing the issue (optional)
If you are facing a crash in InDesign, please submit the crash report as well. How to Submit Crash Report
Join the InDesign Prerelease Program to try out the new features and the bug fixes that are available in beta builds.

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  1. Indesign freeze my iMac when launching

    I can't launch InDesign. It just freeze my entire computer and I am forced to restart the iMac. Any idea?

    I reinstalled it and it didn't make any change...

    1 vote
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    2 comments  ·  Crash  ·  Flag idea as inappropriate…  ·  Admin →
  2. InDesign fails to launch

    I cannot start InDesign on my Windows 10 notebook even though the rest of the Adobe apps work relatively well. On my main PC it runs without any problems. I tried re-installing the software, but it didn't help.

    2 votes
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    3 comments  ·  Crash  ·  Flag idea as inappropriate…  ·  Admin →

    To identify the cause of this issue, we had started our investigation with the aim to resolve it. You might have also received email from us seeking more details to help in our investigation.

    We’ve concluded our investigation and came up with the finding : Either the issue is fixed in the latest release of InDesign or the issue was intermittent in nature at the time of its reporting and is not reproducible now.

    We recommend you to upgrade to the latest version of InDesign 2020.0.1 (if you’re not already on it). It contains a lot of stability fixes.

    If you still face this issue even after updating to the latest version of InDesign, please submit the crash report to us. (The guidelines to submit crash are available at (https://helpx.adobe.com/indesign/kb/submit-crash-reports.html)

    We seek your support in our continual effort to improve InDesign.


    Adobe InDesign Team

  3. publish online

    There is an issue with interactions and Chrome on Windows 10 platform. Initial load shows all toolbars and navigation arrows, as soon as you try to interact with any element on the screen toolbar and nav arrows disappear. I get an angular error (attached screenshot). It happens on multiple devices. Any thoughts? I looked around on the forum and there was no real solution. Notice in the screenshot how the toolbar disappears from the bottom of the browser page.

    3 votes
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    6 comments  ·  ePub/HTML/Publish Online  ·  Flag idea as inappropriate…  ·  Admin →
  4. CC libraries

    CC Libraries doesn't load up properly, the drop down menu only stays open if I hold down left click on the mouse and doesn't load the library I want when I release.

    This bug has only come since the most recent update to CC2018 13.1. Running High Sierra on an iMac Pro 2017

    3 votes
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    4 comments  ·  Others  ·  Flag idea as inappropriate…  ·  Admin →
  5. Table Eyedropper crash

    Running High Sierra 10.13.2

    InDesign version CC2018 13.1

    Crashes when trying to select text within a table with the eyedropper tool, InDesign immediately crashes. This has been a problem for a couple of versions.

    2 votes
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    2 comments  ·  Crash  ·  Flag idea as inappropriate…  ·  Admin →

    To identify the cause of this issue, we had started our investigation with the aim to resolve it. You might have also received email from us seeking more details to help in our investigation.

    We’ve concluded our investigation and came up with the finding : Either the issue is fixed in the latest release of InDesign or the issue was intermittent in nature at the time of its reporting and is not reproducible now.

    We recommend you to upgrade to the latest version of InDesign 2020.0.1 (if you’re not already on it). It contains a lot of stability fixes.

    If you still face this issue even after updating to the latest version of InDesign, please submit the crash report to us. (The guidelines to submit crash are available at (https://helpx.adobe.com/indesign/kb/submit-crash-reports.html)

    We seek your support in our continual effort to improve InDesign.


    Adobe InDesign Team

  6. graphics change when scrolling


    1. Adobe InDesign 2018

    2. whenever I scroll through the spread the color fill in the graphics becomes distorted

    3. nothing should change

    4. all the fill colors in the text and graphics becomes distorted
      5

    1 vote
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    0 comments  ·  Graphics/Images/Assets  ·  Flag idea as inappropriate…  ·  Admin →
  7. Cannot change printer or centering options on occasion

    This happens in both the print module and the print booklet module.

    I click on the printer's name in the standard InDesign print dialog box, go to select the new one, click on the new printer, and it acts like it selects that printer only to see that it reverts back to the printer that was previously selected. I try multiple times and it still does the same thing. I have to try different printer menus to get it to stick.

    This issue also happens when I try to change the centering option for the document. There is clearly excess…

    2 votes
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    0 comments  ·  Performance/Usability  ·  Flag idea as inappropriate…  ·  Admin →
  8. Windows recents files (at opening)

    Sometimes the files are two times on the panel (same file) and sometimes is a wrong link (opening an other file the icon seems to be).
    Quit, refresh, open an other file : nothing to get the right link.
    Since the late update march 2018 ; I am on 13.1.
    Thank you for resolving idea,
    Pierre

    5 votes
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    3 comments  ·  Others  ·  Flag idea as inappropriate…  ·  Admin →
  9. installing new fonts and indesign crashes

    I am very afraid to install any new fonts honestly. Illustration and photoshop work just fine but InDesign crashes constantly because of fonts; it just freezes. would appreciate it if it gets fixed in an update.

    2 votes
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    2 comments  ·  Crash  ·  Flag idea as inappropriate…  ·  Admin →

    To identify the cause of this issue, we had started our investigation with the aim to resolve it. You might have also received email from us seeking more details to help in our investigation.

    We’ve concluded our investigation and came up with the finding : Either the issue is fixed in the latest release of InDesign or the issue was intermittent in nature at the time of its reporting and is not reproducible now.

    We recommend you to upgrade to the latest version of InDesign 2020.0.1 (if you’re not already on it). It contains a lot of stability fixes.

    If you still face this issue even after updating to the latest version of InDesign, please submit the crash report to us. (The guidelines to submit crash are available at (https://helpx.adobe.com/indesign/kb/submit-crash-reports.html)

    We seek your support in our continual effort to improve InDesign.


    Adobe InDesign Team

  10. InDesign CC UI scaling problem on multiple monitors with different resolutions

    InDesign Version: Adobe InDesign CC 13.1 x64
    Operating System: Windows 10 Pro build 1709.
    Monitors: Portrait orientated Dell U2415 24 inch (1200x1920) with 100% windows scale option and Landscape orientated Dell UP3216Q (3840x2160) with 150% (Recommended) scale.

    Steps to reproduce the issue:
    1. Open InDesign CC on the 32 inch monitor
    2. Move all or some of the panels to the 24 inch monitor

    Expected result:
    Panels in the 24 inch monitor should adapt to the resolution of the monitor the same way Photoshop CC and Illustrator CC does – crisp and nice.

    Actual result:
    Panels don't adapt to monitor's…

    2 votes
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    0 comments  ·  Performance/Usability  ·  Flag idea as inappropriate…  ·  Admin →
  11. Cross Referencing Annoyance. Bang Head. Repeat.

    For the love of god fix the cross-referencing slowdown! It literally makes working in multiple documents impossible because the cursor just locks up. This has been a bug for almost a decade. What's the deal?

    4 votes
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    0 comments  ·  Performance/Usability  ·  Flag idea as inappropriate…  ·  Admin →
  12. Font lost when pasting text to ID 2018 from updated Excel for Mac 2016

    InDesign CC 2018
    Mac OS High Sierra and Mac OS El Capitan
    Excel Mac 2016 updated

    Font family used in inDesign document is not found after pasting table text from Excel file (a process that has been used successfully for some years) . First happened in High Sierra, and thinking it was the OS update that caused it, I reinstalled El Capitan. Tested the copy/paste using a newly installed version of Office without updating it, and had no problem. Updated Excel and the problem returned.

    1 vote
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    0 comments  ·  Text/Story/Table  ·  Flag idea as inappropriate…  ·  Admin →
  13. Indesign doesn´t load printer configuration

    When I try to print and go to printer preferences, InDesign does not load the preferences saved in the driver for printing modes, paper sizes, etc. It is an Epson SC-P800.

    3 votes
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    1 comment  ·  Print/Packaging  ·  Flag idea as inappropriate…  ·  Admin →
  14. Update InDesign Developer Documentation

    Current documentation refers to this page: https://www.adobe.com/devnet/indesign/documentation.html

    But all the documentation there is from Adobe InDesign CS6 -- five major versions ago. Also, the documentation on tagged text seems to be missing.

    Can updates be made so new features and changes are documented?
    Thank you,

    1 vote
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    1 comment  ·  Others  ·  Flag idea as inappropriate…  ·  Admin →
  15. Mouse lag when linking box and then drawing a new text box on a page

    I have a box of text, i click the link button on the bottom right of the test box to make a new box, the mouse is them slow and laggy while it is loaded up with text i then draw a new text box, the mouse then returns to normal speed.

    1 vote
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    0 comments  ·  UI  ·  Flag idea as inappropriate…  ·  Admin →
  16. Unable to apply multiple character styles after last update

    I used to be able to select a piece of text, then open the Character Styles panel and select multiple character styles using the control key. I can successfully click. However, the styles selected are not retained. Only the first style I had selected is still applied. This is a huge bug affecting my impending book publishing.

    I even cross confirmed it with two simple character styles - one [embolden] and one [italica] (aka bold and italic) expecting to be able to select both.

    This DID work around October 2017 - we just did not notice that it had stopped…

    1 vote
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    0 comments  ·  UI  ·  Flag idea as inappropriate…  ·  Admin →
  17. Cyan swatch when pasting text

    Cyan swatch won't go away. Delete it, change default paragraph shading, starting new document, evey time I paste text from another source (NOT Indesign - Acrobat, Word, plain text) the cyan swatch keeps reappearing. PLEASE fix this. Have upgraded to latest version and still won't stop.

    4 votes
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    2 comments  ·  Colors/Swatches  ·  Flag idea as inappropriate…  ·  Admin →
  18. When pasting or exporting, the Preview Panel will not resize, expands to the entire window

    When exporting or pasting in Indesign 2018, the preview panel will not resize.
    It expands to the entire window which there is no minimize button on top, only the cancel button. I have resize arrows but will not resize.

    1 vote
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    0 comments  ·  PDF Export  ·  Flag idea as inappropriate…  ·  Admin →
  19. tabulazione

    Ogni volta che attivo la tabulazione di un blocco di testo si chiude l applicazione!

    1 vote
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    2 comments  ·  Crash  ·  Flag idea as inappropriate…  ·  Admin →

    To identify the cause of this issue, we had started our investigation with the aim to resolve it. You might have also received email from us seeking more details to help in our investigation.

    We’ve concluded our investigation and came up with the finding : Either the issue is fixed in the latest release of InDesign or the issue was intermittent in nature at the time of its reporting and is not reproducible now.

    We recommend you to upgrade to the latest version of InDesign 2020.0.1 (if you’re not already on it). It contains a lot of stability fixes.

    If you still face this issue even after updating to the latest version of InDesign, please submit the crash report to us. (The guidelines to submit crash are available at (https://helpx.adobe.com/indesign/kb/submit-crash-reports.html)

    We seek your support in our continual effort to improve InDesign.


    Adobe InDesign Team

  20. Not responding at update changes Indesign and Incopy in same time

    When have modifieds attributes indesign for incopy, if a user click on "update design" in Incopy and the process of update changes assignments is running in Indesign, the Incopy and Indesign crash!

    1 vote
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    0 comments  ·  Crash  ·  Flag idea as inappropriate…  ·  Admin →
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