Adobe InDesign: Bugs

When filing a new bug, please provide:

  1. Version of Adobe InDesign, InCopy or InDesign Server
  2. Steps to reproduce the issues
  3. Expected result
  4. Actual result
  5. Test file, screenshot, video or GIF capturing the issue (optional)
If you are facing a crash in InDesign, please submit the crash report as well. How to Submit Crash Report
Join the InDesign Prerelease Program to try out the new features and the bug fixes that are available in beta builds.

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  1. InDesign Crash with Outlook

    I am working on a Mac (Mojave - 10.14) using InDesign CC 2019. The bug is that when I open InDesign with Outlook already open, InDesign all of a sudden begins eating up memory, at about 1 GB every few seconds, until it reaches about 130 GB then force-quits not only InDesign but Outlook. However, after rebooting, if I first launch InDesign THEN Outlook, this doesn't happen.

    1 vote
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    3 comments  ·  Crash  ·  Flag idea as inappropriate…  ·  Admin →

    To identify the cause of this issue, we had started our investigation with the aim to resolve it. You might have also received email from us seeking more details to help in our investigation.

    We’ve concluded our investigation and came up with the finding : Either the issue is fixed in the latest release of InDesign or the issue was intermittent in nature at the time of its reporting and is not reproducible now.

    We recommend you to upgrade to the latest version of InDesign 2020.0.1 (if you’re not already on it). It contains a lot of stability fixes.

    If you still face this issue even after updating to the latest version of InDesign, please submit the crash report to us. (The guidelines to submit crash are available at (https://helpx.adobe.com/indesign/kb/submit-crash-reports.html)

    We seek your support in our continual effort to improve InDesign.


    Adobe InDesign Team

  2. InDesign 2019 Begins failing to export PDFs after short period of operating

    InDesign 2019 | Mac OS Mojave

    After a short period of time InDesign Fails anytime I try to export a PDF. I get the Error notification and just a Failed to export message. Restarting InDesign does not fix this, however if I restart my entire machine (enormous, frustrating pain in my workflow) it resume saving PDFs for a short period of time and them begin failing again until the next restart.

    No other Software is having this issue, Adobe or otherwise.

    4 votes
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    4 comments  ·  PDF Export  ·  Flag idea as inappropriate…  ·  Admin →
  3. Book closing on File>Close

    Book is closing when CTRL+W or File>Close. Book is supposed to stay open

    both windows 7 and Mac OS High Sierra

    1 vote
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    1 comment  ·  Book/TOC  ·  Flag idea as inappropriate…  ·  Admin →
  4. FileInfo

    File Info dialog box is not displayed when selecting File > File Info. The dialog is active but is somewhere off screen. (OS is OS X/High Sierra.)

    This problem has existed for some time; in previous versions the problem was solved by deleting the file "DVADialogPrefs.xml" but this file no longer exists.

    2 votes
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    0 comments  ·  Others  ·  Flag idea as inappropriate…  ·  Admin →
  5. 1 vote
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    0 comments  ·  Performance/Usability  ·  Flag idea as inappropriate…  ·  Admin →
  6. index

    If a Word file has an Index built within it, InDesign can only see it if it is a .doc file. This is a bug with CC2019-CC2014 and earlier. If you import the .docx file there are no index entries in the index panel, but there are if the file is converted to .doc.

     The only way you can use a .docx file is to open it in Word and then cut and paste all the Word file text into InDesign. This way InDesign sees the Index, but I would not want to import this way, so I convert to
    1 vote
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    0 comments  ·  Others  ·  Flag idea as inappropriate…  ·  Admin →
  7. InDesign hangs while exporting to ICML

    CC 2018 – ICML Export is hanging when trying to export.

    See attached example file*, the text box highlighted on page 4 is what is causing the problem. In the export file produced (if this box is removed) the other boxes are incorrectly formatted.


    • An .indd or .idml file was not allowed so unable to attach this but can provide if required.

    1 vote
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    0 comments  ·  Crash  ·  Flag idea as inappropriate…  ·  Admin →
  8. 14.0.1 x64 running on Windows 10 Pro ver 17763.165 and when explorer is launched it makes the screen flicker and you cannot close InDesign

    I'm running Win 10 Pro version 17763.165 and had iTunes open and had just started Adobe InDesign version 14.0.1 X64 and then launched win file explorer and that came up but then the explorer window kept flickering. It did it so much I couldn't close the window. Now I have settings open and the about window in InDesign froze and doesn't close. But some of this my be a design flaw in the Adobe program. Only way to close was by Task manager. Report also sent to MS support to let them know as this may be a beta build

    1 vote
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    0 comments  ·  Performance/Usability  ·  Flag idea as inappropriate…  ·  Admin →
  9. Content not updating when changes are committed

    When making revisions to a layout—I'll use a table as an example—the table won't update to show a modification to the element (a row being deleted, for example). Only upon taking another action does the table reflect the user action. Until another action is taken, it will show the content as still being there. FYI: this bug has been present since the previous version of ID..

    1 vote
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    0 comments  ·  Performance/Usability  ·  Flag idea as inappropriate…  ·  Admin →
  10. BUG: Imported InDesign file gives wrong preview

    When I create an InDesign 'web'-file and apply a gradient feather the preview of this file does not show the elements which have the effect applied to.
    When I create a new 'print'file with the same dimensions and elements the preview is correct.
    It seems strange that these files seem different in their backbone somehow.

    1 vote
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    0 comments  ·  Effects/Transparency  ·  Flag idea as inappropriate…  ·  Admin →
  11. Keyboard Shortcut Ctrl+Shft+G (Ungroup) acts strange

    In Windows 10, Indesign 14.0:

    Ungrouping with keyboard shortcut only works when I:


    1. hold Ctrl+LeftShift,


    2. then touch RightShift (while holding Ctrl+LeftShift) (????)


    3. press G (while still holding Ctrl+LeftShift)


    3 votes
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    1 comment  ·  Performance/Usability  ·  Flag idea as inappropriate…  ·  Admin →
  12. Page Panel Numbering in right-to-left spreads

    In a document with facing pages, when the document is changed to right-to-left, the numbers in page panel are displayed with a weird encoding or extra characters.

    29 votes
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    20 comments  ·  UI  ·  Flag idea as inappropriate…  ·  Admin →
  13. No Hyphenation in CC 2019 (ver. 14)

    Hi there – it seems that the CC 2019 (v. 14) can't Hyphenate. I use – without luck – the checkbox in the Control Panel. Have I missed a secret Button?

    Mac Book Pro - Mac OS Sierra - ver. English International -

    3 votes
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    3 comments  ·  UI  ·  Flag idea as inappropriate…  ·  Admin →
  14. Library windows when opening and closing documents

    When I open a document, a "Sample Buttons and Forms," library window opens, covering up menus, even though I do not have libraries set to display. Likewise, when I close the document, a different (in this case, locally created, window appears). Always the same windows. See screenshots. It's annoying to have to close these windows every time.

    2 votes
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    0 comments  ·  Others  ·  Flag idea as inappropriate…  ·  Admin →
  15. Pages window not open

    InDesign CC 14.0 x 64 running on Win 10 Pro November 2018.
    The Pages Window stayed open at startup on previous InDesign CC. Now it is closed, other windows like Paragraph Styles and Info stay open, but not Pages.
    Can this be fixed please?

    2 votes
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    0 comments  ·  Performance/Usability  ·  Flag idea as inappropriate…  ·  Admin →
  16. 2 Headings in 1 cell is displayed incorrectly in the TOC

    Since InDesign version 14.0 x64 (Windows), when creating or updating a TOC, the second heading is directly connected to the first heading without any distance and without chapter number. This only happens if both source headings are in 1 cell.

    The proof: Documents made before version 14 have a correct TOC. If I open such a document with version 14 and update the TOC, it will break as mentioned above.

    6 votes
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    2 comments  ·  Text/Story/Table  ·  Flag idea as inappropriate…  ·  Admin →

    The fix for this issue is now available in the latest update 14.0.2 of InDesign 2019.
    If you are unable to see the update notification yet, open the menu (three dots) from the top-right of Creative Cloud desktop application and click on ‘Check For App Updates’.
    Once the update button is shown against InDesign, click on the button to update to Id 14.0.2.

    If you face any problems with the new update, do let us know in the comments.
    https://helpx.adobe.com/indesign/kb/fixed-issues.html

  17. Wrong font preview for RTL languages

    There is a problem with the new fonts preview in version 14.0 of InDesign.
    The 'Selected Text' preview is shown backwards (LTR instead of RTL).
    This happens in spite of the fact that the text box is marked as a 'Hebrew' one.
    I'm using a Mac running OS X 10.13.6 High Sierra.

    2 votes
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    1 comment  ·  UI  ·  Flag idea as inappropriate…  ·  Admin →
  18. Imported PDF comments not accurate


    1. ID 14 Mac

    2. Import PDF comments from file, including strikethroughs, replaced text, comments

    3. Some edits NOT SHOWN in ID file, though clearly present when PDF is viewed in Acrobat

    4. Faithful transfer of all edits to ID file
      (note non-transferred strikethrough of Highlights of Baltics in bottom quarter of screendump)

    29 votes
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    11 comments  ·  PDF Comments  ·  Flag idea as inappropriate…  ·  Admin →

    Hello All,

    Thank you for reporting the issue to us.
    We have fixed the issue in the latest version of InDesign, Id 14.0.3

    Please upgrade your InDesign application to the latest version to try out the fix.

    If you are unable to see the update yet, go to Creative Cloud desktop application, open the menu (three dots) from the top-right corner and click on ‘Check For App Updates’.

    If you face any problems with the new update, do let us know in the comments.

    You may also follow the below given link for the list of all fixed issues in Id 14.0.3
    https://helpx.adobe.com/indesign/kb/fixed-issues.html

  19. import pdf comments


    1. ID 14 Mac

    2. Copy text out of a comment to paste into layout

    3. Would expect that the cursor could be used to select all or part of an imported PDF comment

    4. In fact it is EXTREMELY difficult to get the palette to recognize that text is selected in the palette interface. The "Copy" popup does not appear a large proportion of the time, or you can't select the range of characters you need. Even though Acrobat is terrible at the same process, it is significantly faster to copy the needed range of characters from the comment in Acrobat and switch…
    12 votes
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    5 comments  ·  PDF Comments  ·  Flag idea as inappropriate…  ·  Admin →
  20. Import PDF Comments not working correctly for Tables.

    PDF comment import not working accurately on tables


    1. ID 14 Mac

    2. Import PDF comments to layout including simple 2-column tables in which an entire row is marked as deleted/struck through

    3. Expected that the entire row would be deleted upon acceptance of edit via PDF Comments palette

    4. In fact Accepting edit only deletes the contents of the first cell of the row, leaving the orphaned data behind.

    7 votes
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    under review  ·  2 comments  ·  PDF Comments  ·  Flag idea as inappropriate…  ·  Admin →
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