6953 results found

1. Publish Online Analytics slow or failing

   Many of us have raised the publish online dashboard analytics slow loading and/or complete failure to work and it still seems to ne ignored.

   We have noticed across our design team that analytics seems to work differently across different accounts. Accounts with less documents published online have greater success and speed in returning analytics. Those with over a 100 documents for example have limited success.

   We think this maybe due to that when you request the analytics for a 'single' document Adobe systems are not just loading that 'single' document. They are processing the whole account and all documents within.

   This would makes sense in that an account with less documents can retrieve statistics for 1 year or 'since published' options. But an account with hundreds of documents 'for us' is limited to 60 to 90 day statistics.

   We assume this 'whole account' processing must be the case because when statistics for a single document are received for say a 1 year date range - all other documents can be 'instantly' viewed for that 1 year date range without any reloading or searching of the data.

   Can Adobe please fix this or at least tell us if it will NOT be fixed.

   Many of us have raised the publish online dashboard analytics slow loading and/or complete failure to work and it still seems to ne ignored.

   We have noticed across our design team that analytics seems to work differently across different accounts. Accounts with less documents published online have greater success and speed in returning analytics. Those with over a 100 documents for example have limited success.

   We think this maybe due to that when you request the analytics for a 'single' document Adobe systems are not just loading that 'single' document. They are processing the whole account and all documents within.

   … more

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   0 comments  ·  ePub/HTML/Publish Online  ·  Edit…  ·  Delete…  ·  Admin →
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2. Analytics Publish Online not loading statistics

   Many of us have raised the publish online dashboard analytics slow loading and/or complete failure to work and it still seems to ne ignored.

   We have noticed across our design team that analytics seems to work differently across different accounts. Accounts with less documents published online have greater success and speed in returning analytics. Those with over a 100 documents for example have limited success.

   We think this maybe due to that when you request the analytics for a 'single' document Adobe systems are not just loading that 'single' document. They are processing the whole account and all documents within.

   This would makes sense in that an account with less documents can retrieve statistics for 1 year or 'since published' options. But an account with hundreds of documents 'for us' is limited to 60 to 90 day statistics.

   We assume this 'whole account' processing must be the case because when statistics for a single document are received for say a 1 year date range - all other documents can be 'instantly' viewed for that 1 year date range without any reloading or searching of the data.

   Can Adobe please fix this or at least tell us if it will NOT be fixed.

   Many of us have raised the publish online dashboard analytics slow loading and/or complete failure to work and it still seems to ne ignored.

   We have noticed across our design team that analytics seems to work differently across different accounts. Accounts with less documents published online have greater success and speed in returning analytics. Those with over a 100 documents for example have limited success.

   We think this maybe due to that when you request the analytics for a 'single' document Adobe systems are not just loading that 'single' document. They are processing the whole account and all documents within.

   … more

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   0 comments  ·  ePub/HTML/Publish Online  ·  Edit…  ·  Delete…  ·  Admin →
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3. window gets stuck at the bottom

   I'm on the latest version of Dreamweaver v.18 on Mac Ventura 13.4.1
   Everytime I zoom in the window gets stuck at the bottom and stops scrolling. I can scroll left and right but not up.. I have attached a screenrecording .. Please help

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4. Text disappears when creating buttons if text wrap is on

   I am using the lastest version of Adobe InDesign 18.5

   Try to create a button including a more than one text box. Nothing overlaps. The text boxes have text wrapping applied. Group the elements and create button.

   Create a "rollover" appearance state.

   The text will disappear as if something is causing it to wrap and there is not room for the text even though there is nothing for the text to wrap around.

   The text should not disappear when creating buttons using text boxes that include a text wrap.

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   0 comments  ·  Text/Story/Table  ·  Edit…  ·  Delete…  ·  Admin →
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5. Print files do not get overwritten.

   Whether i'm trying to overwrite a print file created with PDF or .vps using ID 2022 (17.4.1) through the XMPie plugin compatible for this version, it will not overwrite a previous PDF or .vps. This is a very frustrating issue since I've had to update to 2022. the only way around this is to delete the old PDF or .vps prior to running the new /updated print file, which is time consuming step. I constantly have to check time stamps to be certain that the files I send to our presses is the most current files needed, especially if a quick fix needs to be done while a job is on press.

   Whether i'm trying to overwrite a print file created with PDF or .vps using ID 2022 (17.4.1) through the XMPie plugin compatible for this version, it will not overwrite a previous PDF or .vps. This is a very frustrating issue since I've had to update to 2022. the only way around this is to delete the old PDF or .vps prior to running the new /updated print file, which is time consuming step. I constantly have to check time stamps to be certain that the files I send to our presses is the most current files needed, especially if a… more

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   0 comments  ·  Print/Packaging  ·  Delete…  ·  Admin →
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6. Opening file in Indesign 2023 will not show file window without resetting workspace layout

   When I initially startup my adobe indesign 2023 program and open a file from either the recent documents or drop down toolbar, the file window does not appear. It appears as if nothing has been opened. If I then select window > workspace > essentials (or any other saved workspace layout), the file window will appear.

   If I have a file already open and is visible, I can open an additional file and it appear. It is only when I do not have a visible file window that this occurs. Therefore, if I was to close this file window and not close the app, attempt to open a new file, the new file window will not appear.
   This happens when I'm on my macbook pro or when I am operating on multiple windows. This happens always.

   These are software/osx versions:

   macOS Ventura 13.5
   indesign 18.5

   When I initially startup my adobe indesign 2023 program and open a file from either the recent documents or drop down toolbar, the file window does not appear. It appears as if nothing has been opened. If I then select window > workspace > essentials (or any other saved workspace layout), the file window will appear.

   If I have a file already open and is visible, I can open an additional file and it appear. It is only when I do not have a visible file window that this occurs. Therefore, if I was to close this file window and… more

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7. Application Window Bug

   Please fix this annoying bug, Adobe! Ever since I updated to the latest version 18.4 the application window has broken. I have uploaded a screen recording to demonstrate what is happening. I use Shift + W a LOT to view my work in presentation mode. everytime I exit this view the entire application shrinks!! And I have to keep manually resizing the application window. But it doesn't happen when I uncheck 'Application Window' from the window menu. Please fix this. I have never had this issue before.

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   3 comments  ·  Document/Pages  ·  Delete…  ·  Admin →
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8. Swatches panel missing options at the bottom

   The swatches panel usually has buttons for "New swatch", "Delete Swatch" etc at the bottom. These are missing since the latest Indesign update.

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   0 comments  ·  Colors/Swatches  ·  Edit…  ·  Delete…  ·  Admin →
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9. Links panel does not sort sublinks logically

   I have linked a file with some 120 pages to document. When I sort links panel by name, "sublinks" are sorted in mess:
   doc:1, doc:10, doc:101, doc:2, doc:21
   instead of normal number order
   doc:1, doc:2, doc:10, doc:21, doc.101.

   Indesign 18.4
   Latest Windows 11

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   0 comments  ·  Graphics/Images/Assets  ·  Edit…  ·  Delete…  ·  Admin →
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10. Download pdf from the review link
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    0 comments  ·  Cloud Documents (Beta)  ·  Delete…  ·  Admin →
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11. Tools are now blocking me from being able to close open documents in InDesign

    Since updating to the newest version: V 18.5 the tools bar is now blocking the name and the ability to close down the first document. For accessibility reasons, I need the toolbar to remain on the left without blocking access to the document.

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    1 comment  ·  Adjust Layout  ·  Delete…  ·  Admin →
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12. Gradient Panel and Color Panel missing all options

    After using InDesign 18.5 for some time the options for adjusting color in the Color Panel and Gradient Panel go away. This can be fixed by resetting the user preferences/settings (hold shift/cntrl/option/command while opening Indesign). This fix is only temporary and eventually the options disappear again. This is driving me nuts!

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    2 comments  ·  Colors/Swatches  ·  Delete…  ·  Admin →
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13. based on previous file

    I love the review function. however I ususally base my work on another indesignfile and i always end up with overriding the review which is soo horrible.
    fex file1.ind gets copied and the copied file becomes file2.ind. when i make review in file2.ind its based on file1.ind reviewlink. i change name and woops i messed up comments for the file1.ind cuz file2.ind ended up there. then the reviewfile is broken and i always get an error as a plus so i need to create a new reviewlink

    I wish that everynew document would get blank there creating a new reviewlink so its not based on the ind.file one made a copy of. and until that is possible that the create new review link is not hidden under the (...) then it would make it easier to remember not make this mistake over and over.

    thanks

    I love the review function. however I ususally base my work on another indesignfile and i always end up with overriding the review which is soo horrible.
    fex file1.ind gets copied and the copied file becomes file2.ind. when i make review in file2.ind its based on file1.ind reviewlink. i change name and woops i messed up comments for the file1.ind cuz file2.ind ended up there. then the reviewfile is broken and i always get an error as a plus so i need to create a new reviewlink

    I wish that everynew document would get blank there creating a new reviewlink… more

    2 votes

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    0 comments  ·  Share for Review  ·  Delete…  ·  Admin →
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14. InDesign Tool Flyout Menu on Wrong Monitor

    I am working in InDesign 18.5.0.57 on a 2019 MacBook Pro running Ventura 13.3.1.
    I have three external monitor, two 24-in. DELL monitors, and one 25-in. ASUS monitor, configured as InDesign-Tool-Flyout-01.jpg shows.

    My problem is the InDesign tool flyout menus popup on my laptop screen rather than the center upper monitor as shown in InDesign-Tool-Flyout-02.jpg

    I know that the flyout menu can show up on the center upper monitor because it has in the past. This problem showed up after upgrading to OS 13 and InDesign 18. This has happened to before with InDesign 17, but was solved -- I can only surmise -- when I my OS was upgraded.

    So I'm not sure if this is an Adobe problem or Apple problem, or both, but it appears that one should upgrade the Mac OS before upgrading InDesign?

    It is not threatening my productivity, other than the inconvenience of have to mouse down to the laptop to select the proper tool, but it annoys me.

    I'd rather not bother IT with uninstalling and reinstalling InDesign, since we are a rather large and diverse company, and it would seem insignificant to our powerful IT overlords.

    Any help would be appreciated.

    Thank you

    I am working in InDesign 18.5.0.57 on a 2019 MacBook Pro running Ventura 13.3.1.
    I have three external monitor, two 24-in. DELL monitors, and one 25-in. ASUS monitor, configured as InDesign-Tool-Flyout-01.jpg shows.

    My problem is the InDesign tool flyout menus popup on my laptop screen rather than the center upper monitor as shown in InDesign-Tool-Flyout-02.jpg

    I know that the flyout menu can show up on the center upper monitor because it has in the past. This problem showed up after upgrading to OS 13 and InDesign 18. This has happened to before with InDesign 17, but was solved -- I… more

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    0 comments  ·  UI/UI Scaling  ·  Edit…  ·  Delete…  ·  Admin →
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15. Share for Review is very buggy

    In InDesign lately when I Share for Review the following things happen often:
    1. InDesign thinks that the document I've shared (and for which I've received feedback) is NOT shared. I know it is.
    2. I can no longer highlight a comment and copy it to paste it into the actual document.
    3. When I click on a comment it will take me to a page/spread but there's no pin/highlighted text/etc. to inform me where on the spread the change needs to be implemented.
    4. I get a message that InDesign "cannot load comments" no matter how many times or different points in the day I click on "Retry."

    In InDesign lately when I Share for Review the following things happen often:
    1. InDesign thinks that the document I've shared (and for which I've received feedback) is NOT shared. I know it is.
    2. I can no longer highlight a comment and copy it to paste it into the actual document.
    3. When I click on a comment it will take me to a page/spread but there's no pin/highlighted text/etc. to inform me where on the spread the change needs to be implemented.
    4. I get a message that InDesign "cannot load comments" no matter how many times or… more

    3 votes

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    1 comment  ·  Share for Review  ·  Delete…  ·  Admin →
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16. MKitF2I Extension

    The MKitF2I Extension is not working properly. Items do not translate accurately from Figma.

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    0 comments  ·  Others  ·  Edit…  ·  Delete…  ·  Admin →
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17. Copy and Paste from Share for Review Comments panel not working

    You used to be able to copy/paste directly from the REVIEW panel COMMENT when you receive feedback. Now it won't allow you to copy what someone has reviewed and suggested as replacement text. This is very important as it makes it much more efficient to copy it from within InDesign rather than swapping between screens to do it from the browser. Please can you fix this! Thank you!

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    11 comments  ·  Share for Review  ·  Delete…  ·  Admin →
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    Closed: Fixed  ·  AdminRavi Kiran (Admin, Adobe InDesign) responded

    This issue has got fixed in InDesign 2024 19.2 Release.

    --

    Adobe InDesign team

18. Can't save

    This is so frustrating. Why cant i save? 3rd time its happpened, try to save my file when i need to quit and come back to the file later and cant save. Force quit is the only option. Never had this problem when using InDesign Creative Suite (non-cloud version). What the ****, Adobe?

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    0 comments  ·  Crash/Freeze/Hang  ·  Edit…  ·  Delete…  ·  Admin →
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19. InDesign won't quit

    Since the update to v18.5, InDesign won't quit after working on a document. If I simply just open the program and won't open or create any document, it closes perfectly. But once a document is created or opened, the program itself won't quit afterwards and just sits/hangs there requiring force quit.

    Resetting the preferences and dumping the caches didn't help either. Running Win 11 Pro x64. Nothing else is changed except ID got updated yesterday to v18.5.

    I don't want to uninstall and reinstall because it's not a 'major' issue - just posting here so it's known and hopefully they will fix the bug in the next update. Thanks.

    Since the update to v18.5, InDesign won't quit after working on a document. If I simply just open the program and won't open or create any document, it closes perfectly. But once a document is created or opened, the program itself won't quit afterwards and just sits/hangs there requiring force quit.

    Resetting the preferences and dumping the caches didn't help either. Running Win 11 Pro x64. Nothing else is changed except ID got updated yesterday to v18.5.

    I don't want to uninstall and reinstall because it's not a 'major' issue - just posting here so it's known and hopefully they… more

    4 votes

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    3 comments  ·  Crash/Freeze/Hang  ·  Delete…  ·  Admin →
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20. Cannot adjust layout

    Cannot adjust the layout from a 6x9" doc to 5x8". Have done this successfully with over 14 indesign documents.
    Verified with both version 18.5 and 18.1

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    0 comments  ·  Adjust Layout  ·  Edit…  ·  Delete…  ·  Admin →
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