6981 results found

1. Smart guides not working at all

   Snap to grid and smart guides or any function where cursor automatically snaps to edge, corner, or center point is not working. I am currently using version 16.0. I have restarted the program 5 times. All of these features are check marked and turned on despite the features not working at all.

   I will not work on my project because of this issue. I need to rely on the precise support of smart guides and snap to guides in order to do what I have to do. I'm very disappointed with this bug and upset I'm set back so much time. I spend a lot on this software. I'm providing pictures to show the functions are turned on but the cursor does not turn pink and snap to center of circle or edge.

   I really need this fixed.

   Snap to grid and smart guides or any function where cursor automatically snaps to edge, corner, or center point is not working. I am currently using version 16.0. I have restarted the program 5 times. All of these features are check marked and turned on despite the features not working at all.

   I will not work on my project because of this issue. I need to rely on the precise support of smart guides and snap to guides in order to do what I have to do. I'm very disappointed with this bug and upset I'm set back so much… more

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2. Smart guides not working at all

   Snap to grid and smart guides or any function where cursor automatically snaps to edge, corner, or center point is not working. I am currently using version 16.0. I have restarted the program 5 times. All of these features are check marked and turned on despite the features not working at all.

   I will not work on my project because of this issue. I need to rely on the precise support of smart guides and snap to guides in order to do what I have to do. I'm very disappointed with this bug and upset I'm set back so much time. I spend a lot on this software. I'm providing pictures to show the functions are turned on but the cursor does not turn pink and snap to center of circle or edge.

   I really need this fixed.

   Snap to grid and smart guides or any function where cursor automatically snaps to edge, corner, or center point is not working. I am currently using version 16.0. I have restarted the program 5 times. All of these features are check marked and turned on despite the features not working at all.

   I will not work on my project because of this issue. I need to rely on the precise support of smart guides and snap to guides in order to do what I have to do. I'm very disappointed with this bug and upset I'm set back so much… more

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3. Smart guides

   Snap to grid and smart guides or any function where cursor automatically snaps to edge, corner, or center point is not working. I am currently using version 16.0. I have restarted the program 5 times. All of these features are check marked and turned on despite the features not working at all.

   I will not work on my project because of this issue. I need to rely on the precise support of smart guides and snap to guides in order to do what I have to do. I'm very disappointed with this bug and upset I'm set back so much time. I spend a lot on this software. I'm providing pictures to show the functions are turned on but the cursor does not turn pink and snap to center of circle or edge.

   I really need this fixed.

   Snap to grid and smart guides or any function where cursor automatically snaps to edge, corner, or center point is not working. I am currently using version 16.0. I have restarted the program 5 times. All of these features are check marked and turned on despite the features not working at all.

   I will not work on my project because of this issue. I need to rely on the precise support of smart guides and snap to guides in order to do what I have to do. I'm very disappointed with this bug and upset I'm set back so much… more

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   3 votes

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4. Smart guides

   Snap to grid and smart guides or any function where cursor automatically snaps to edge, corner, or center point is not working. I am currently using version 16.0. I have restarted the program 5 times. All of these features are check marked and turned on despite the features not working at all.

   I will not work on my project because of this issue. I need to rely on the precise support of smart guides and snap to guides in order to do what I have to do. I'm very disappointed with this bug and upset I'm set back so much time. I spend a lot on this software. I'm providing pictures to show the functions are turned on but the cursor does not turn pink and snap to center of circle or edge.

   I really need this fixed.

   Snap to grid and smart guides or any function where cursor automatically snaps to edge, corner, or center point is not working. I am currently using version 16.0. I have restarted the program 5 times. All of these features are check marked and turned on despite the features not working at all.

   I will not work on my project because of this issue. I need to rely on the precise support of smart guides and snap to guides in order to do what I have to do. I'm very disappointed with this bug and upset I'm set back so much… more

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   3 votes

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5. Short cuts keys no longer work in InDesign 2021

   After updating to macOS 11.0.1, Big Sur, short cut keys, "save as..." no longer work.

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6. There are no shortcuts for important usual actions!

   I can't add shortcut to:
   1. Auto text reflow, in presences panel
   2. Show\hide thumbnails, in pages panel

   Very helpful shortcut !

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7. Interactive pdf export adds %0D to the end of links

   InDesign keeps adding %0D%0D to the end of my hyperlinks. I had searched this topic and found a few other forums with a similar problem. I tried other people's suggestions of making sure no spaces or returns were at the end or adding a / to the end of the link, but still nothing worked. I finally gave up on InDesign and just manually added the links in Acrobat after exporting. But that is not a good solution. Please fix this Adobe. My version is 16.0.

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   0 comments  ·  PDF Export  ·  Edit…  ·  Delete…  ·  Admin →
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8. Disappearing cursor with Big Sur v11.0.1 and InCopy 2019 v14.0.2

   Last month, we had issues with InCopy 2020, so we switched back to the more reliable 2019 version. Now, I (foolishly) updated the Big Sur (version 11.0.1) and now my cursor has disappeared and I have tried every suggestion to no avail (restarting the program, restarting the computer, and trashing InCopy preferences).

   I'm running InCopy 2019 (v 14.0.2) on my 2017 iMac Pro, 3.2 GHz 8-core Intel Xeon W, with 64 GB 2666 MHz DDR4.

   Any suggestions would be helpful (and by the way, I can't see the cursor in Layout, Story, or Galley mode).

   Thank you!

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9. control panel will not stay on the screen.

   control panel will not stay on the screen.

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   0 comments  ·  Performance/Usability  ·  Edit…  ·  Delete…  ·  Admin →
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10. Running OS Big Sur 11.0.1 on 2019 Mac 27", InDesign 16.0.77. Crashing program the moment I click on an image file on a page in InDesign.
    2 votes

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    1 comment  ·  Crash/Freeze/Hang  ·  Delete…  ·  Admin →
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    Need More Info  ·  AdminSanyam Talwar (Senior Lead Software Engineer, Adobe InDesign) responded

    Please submit the crash report to us. (Guidelines to submit crash are available at (https://helpx.adobe.com/indesign/kb/submit-crash-reports.html )

    Also, please send the following information to santalwa@adobe.com :
    • Reproducible Steps – What were you doing when InDesign crashed?
    • Video recording of the crash?
    • Is(Are) the issue related to a specific document(s)/asset(s)? If yes, could you provide the document(s)/asset(s) to us? Please package the entire document (To package the document, choose File → Package…)

    —
    Adobe InDesign Team

11. eye dropper tool missing

    Return the eyedropper to the tool panel. I rely on this tool daily and suddenly, it is gone. Why would Adobe take this away? I'm really annoyed. It looks like other people posted this same question a year ago, but mine was here on Friday and today it's not.

    1 vote

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    0 comments  ·  Colors/Swatches  ·  Edit…  ·  Delete…  ·  Admin →
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12. Serious InDesign Server slow down with Catalina

    We are stuck with serious performance issues with our scripts for InDesign Server (mostly Applescripts) after upgrading from Mojave (macOS 10.14.6) to Catalina (macOS 10.15.7). The problems are alike with Indesign Server CC 2019 and CC 2020.

    The current machine is a Mac Mini (2018) is used as development server for our current project. But when taken in production (very soon) the solution that is the outcome of the project must be able to run on a machine that demands Catalina or later. And this solution will rely heavily on high performance.

    Earlier we managed to solve some permission issues that came with the upgrade (described in another post). But I’m afraid the current performance problems 'are much deeper rooted and can only be solved by Adobe and/or Apple.

    We haven’t encountered any resembling performance issues with other applications than Indesign Server, or with scripts working with tasks that does not involve InDesign server on these machines or other macs running Catalina. The slow down with InDesign Server are abnormal.

    The problems manifests themselves in several ways:

    1. The time it takes for a script to do its tasks have raised to unacceptable levels. In the very best cases, it has more than tripled.
    2. Processing time also varies a lot between executions of the same script – for no apparent reasons.
    3. Processing time is often even higher when initiated by a soap call than when the same script is run from a script editor.

    For evaluation I have used one and the same script working with one and the same document. The test document (relatively light in our context) is opened from a template with around 350 empty text- and image frames. The script first analyses the document, recording all frames with a certain label content and makes a setting record for those frames based on the label content. Then it imports text and place images according to those settings.

    Under Mojave it takes just above one minute for the script to do the job – both when started with a soap call and directly from an editor. Processing time is varying between 1:02 and 1:12, which I consider to be a ”natural” variation.

    After the upgrade, the scores for editor executions have varied between 2:08 and 3:44. Started with soap the time varies between 3:30 and above 5 minutes

    The increase in process time – at least 300 to 500 percent with soap calls – is of course unacceptable. The large variations is also a problem in itself

    Notes:
    • The process time scores above referes to the time amount from when the script starts to work with the document until it’s finished with the document (so any delays outside of the document processing is not included).

    • We cannot pick out certain actions that has slowed more than other. The recording of document content is heavily decelerated – taking between 40 seconds and 2 minutes and more, compared to taking a few seconds with Mojave. Likewise, the process to place text and images, fit images to the frame and so on have slowed down to the same extent.

    • To confirm the problem, we have also done the same tests on a fresh machine delivered from Apple with Catalina pre-installed, a lot of RAM and no other installations than the necessary for doing these tests – with the same disappointing results.

    We are stuck with serious performance issues with our scripts for InDesign Server (mostly Applescripts) after upgrading from Mojave (macOS 10.14.6) to Catalina (macOS 10.15.7). The problems are alike with Indesign Server CC 2019 and CC 2020.

    The current machine is a Mac Mini (2018) is used as development server for our current project. But when taken in production (very soon) the solution that is the outcome of the project must be able to run on a machine that demands Catalina or later. And this solution will rely heavily on high performance.

    Earlier we managed to solve some permission issues… more

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13. Version 2021 V16 problems with the text

    Even in the latest version the problems with disappearing text continue, it seems to occur especially in the case of footnotes
    CAN YOU SOLVE ?! THANKS!

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    0 comments  ·  Text/Story/Table  ·  Delete…  ·  Admin →
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14. autocorrect

    Autocorrect and spellcheck do not work on my version of Indesign CC 2020.

    I have all options turned on, and it doesn't work at all.

    Please assist as is hugely frustrating!!!

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    1 vote

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    0 comments  ·  Text/Story/Table  ·  Edit…  ·  Delete…  ·  Admin →
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15. point scale indication

    When reducing a block of text, the point measure indicates both the original point size and the new point size. I am sure someone finds this useful, I don't.

    I'd like to be able to get Indd to forget the old size so I can adjust the point size directly and accurately again.
    If this can already be done, It is not readily apparent as to how.

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    0 comments  ·  Adjust Layout  ·  Edit…  ·  Delete…  ·  Admin →
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16. balance columns + Span Columns = freeze

    Version: Indesign 2021; 16.0

    In a 2-column text box with "Balance columns" on, I applied "Span Columns: All" to a line of text. If I hit "OK" or turn on the preview, then Indesign freezes until I Force-Quit.

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    3 votes

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    1 comment  ·  Crash/Freeze/Hang  ·  Delete…  ·  Admin →
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17. Frustrated - lagging pointer

    In order to get my mouse cursor to a legible size, I need to enlarge the cursor size in system preferences.

    But I just determined with a tech support after 1 HOUR AND 20 MINUTES. That enlarging my cursor is causing lag in InDesign.

    He said (paraphrasing), "It's your fault for not upgrading to Big Sur."

    I said, "Well is OSX Mojave supported in InDesign 2021??"

    He said, "Yes."

    I said, "I want to report this as a bug."

    He said, "Go to this bug support page."

    I said, "No one has ever replied to me when I go to indesign.uservoice.com."

    He said, "They will reply to you."

    So that's why I'm reporting this here.

    You give me no good options. Either I have to resize the cursor small in order to move it around in InDesign. Or else, I can see the cursor and it moves slow.

    BTW, this bug does NOT happen in Illustrator, Photoshop, (nor in my other design programs) but only in InDesign!

    This is below my expectations for this software. Disappointing.

    You are the Forbes biggest growing company or whatever. Put some more money into fixing bugs, and your bug extermination squad.

    In order to get my mouse cursor to a legible size, I need to enlarge the cursor size in system preferences.

    But I just determined with a tech support after 1 HOUR AND 20 MINUTES. That enlarging my cursor is causing lag in InDesign.

    He said (paraphrasing), "It's your fault for not upgrading to Big Sur."

    I said, "Well is OSX Mojave supported in InDesign 2021??"

    He said, "Yes."

    I said, "I want to report this as a bug."

    He said, "Go to this bug support page."

    I said, "No one has ever replied to me when I go to… more

    1 vote

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18. Adobe PDF presets / exports not working in InDesign CC 2021 (v16.0)

    This seems to be same or similar problem previously reported for CC2020 (v15.0) but reported as fixed in v15.1.3. -- Related bug report is here: https://indesign.uservoice.com/forums/601180-adobe-indesign-bugs/suggestions/39026392-pdf-export-in-indesign-cc-2020-15-0-is-broken#{toggle_previous_statuses}

    Adobe PDF Presets initially worked in CC 2021 when first updated. (I don't know what version that was.) And they worked as recently as last week for me. Today however, none of the presets work, whether the original ones or custom presets I created. I went back to v15.1.3 and all the same presets work correctly.

    I don't know if InDesign has had an incremental update, but this started happening after the most recent Creative Cloud update. I have experienced two types of errors: (1) Export seems to finish but an alert is given that export failed; (2) Export hangs up in the middle and just stops.

    Here is a similar posting from another user:
    https://indesign.uservoice.com/forums/601180-adobe-indesign-bugs/suggestions/41391616-high-quality-pdf-setting-hangs-up-with-no-pdf-resu

    This seems to be same or similar problem previously reported for CC2020 (v15.0) but reported as fixed in v15.1.3. -- Related bug report is here: https://indesign.uservoice.com/forums/601180-adobe-indesign-bugs/suggestions/39026392-pdf-export-in-indesign-cc-2020-15-0-is-broken#{toggle_previous_statuses}

    Adobe PDF Presets initially worked in CC 2021 when first updated. (I don't know what version that was.) And they worked as recently as last week for me. Today however, none of the presets work, whether the original ones or custom presets I created. I went back to v15.1.3 and all the same presets work correctly.

    I don't know if InDesign has had an incremental update, but this started happening after the most recent… more

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    1 comment  ·  PDF Export  ·  Delete…  ·  Admin →
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19. cc library window doesn't respond

    CC library does not work, background is black

    3 votes

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20. Cmd Maj

    Cmd+Maj dont work ...

    1 vote

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