6521 results found

1. CC Libraries Saved Text issue

   In CC Libraries I have pre-set headlines text set with font and kerning. When I drag and drop desired headline into page layout, the font is changed out to something completely different. I've double check the save CC text file is it's as it's should be. I'm not sure what happened or how to fix it. These headlines I use on a daily bases have have hand kerning needed to each, which is time consuming to do each time.

   Screen shots are with a headline what I'm looking to change from "All you need." to "The real deal." Both are pre-set saved headlines in CC LIB. When I drag and drop the line it shows how it appears on the page. The font is white in the file, but to show you the file itself I've changed it to black. I've quick the program. Running on CC InDesign 40.0.2 Version

   In CC Libraries I have pre-set headlines text set with font and kerning. When I drag and drop desired headline into page layout, the font is changed out to something completely different. I've double check the save CC text file is it's as it's should be. I'm not sure what happened or how to fix it. These headlines I use on a daily bases have have hand kerning needed to each, which is time consuming to do each time.

   Screen shots are with a headline what I'm looking to change from "All you need." to "The real deal." Both are… more

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2. cc libraries deletes my text

   Hello.

   When adding my own text to a file in InDesign/CC Libraries (See attached image) - it deletes part of the text so I have to rewrite it again.

   Example:
   'Saks' becomes 'ks'

   There's a glitch and the text disappears.
   It's a collaboration work account, but can't it get more stable?

   best regards.

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   0 comments  ·  Graphics/Images/Assets  ·  Edit…  ·  Delete…  ·  Admin →
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3. Updating to Mac OSX Mojave, Indesign now behaving slow and shortcut make new document does not work anymore

   Drawing a box, moving it around etc is now a kind of laggy. Moves but slow and kind of stuttering.

   The GUI overall, menus etc, behaves a bit slower as well. Not much but not as quick and responsive at it was in Sierra.

   Have tried de-activating GPU but that has no difference at all.

   I have the latest version, 14.0.2.
   Updated to Mojave because the Adobe chat support suggested that would help out some other issues I have had.
   One reason was that command + new shortcut stopped working. And now it stopped working again...

   Same thing happens in Illustrator so it seems to be something of a Mojave comparability?

   Other software (non-adobe) seems to be just fine though.

   Using a Imac 2017, i7, 32 ram, 1 tb ssd.

   I'm a big fan of technology but in Adobes case it seems as going back a few years actually was better having a lot fewer issues in the software.
   (For me it all started with the bloody CC subscription thing.)

   Drawing a box, moving it around etc is now a kind of laggy. Moves but slow and kind of stuttering.

   The GUI overall, menus etc, behaves a bit slower as well. Not much but not as quick and responsive at it was in Sierra.

   Have tried de-activating GPU but that has no difference at all.

   I have the latest version, 14.0.2.
   Updated to Mojave because the Adobe chat support suggested that would help out some other issues I have had.
   One reason was that command + new shortcut stopped working. And now it stopped working again...

   Same thing happens in… more

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4. Place; inconsequent text string in dialog

   When choosing File -> Place the dialog says "Open" on the selected item. In stead of "Place"
   In training on indesign i allways have to explain this. We can only Open indesign files, but we can Place other media. The dialog window should use the term Place.

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5. InDesign Publish Online Not Clickable on Windows in Chrome or Firefox

   Working in: Adobe InDesign CC 2018

   We recently published a guide online using Adobe Publish online. The clickable elements (buttons, interactive elements) are not clickable on touchscreen PCs in Chrome or Firefox, but the touchscreen works (not as clean, but works). This issue is not present when the PC users are in safari or internet explorer. All content was created and published on a Mac, and no macs have had an issue.

   The content is private, but I can send the guide to anyone from Adobe on a person-person basis.

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   15 comments  ·  ePub/HTML/Publish Online  ·  Delete…  ·  Admin →
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   FIXED  ·  AdminRavi Kiran (Senior Lead Quality Engineer, Adobe InDesign) responded

   This issue has been fixed in the recent versions of InDesign.

   
   

   --

   Adobe InDesign team

6. Text selection selects whole document AND cursor jumps to top of document after saving

   InCopy 14.0. MacOs Mojave 10.14.4
   I work in a icml-document which was assigned to me from InDesign. It contains references to other documents and a lot of comments (for the designer).
   After I have made the third or later comment, it becomes impossible to select text. InCopy selects the text from the top of the document upto the point where I click the mouse. When I try Option+Shift+Arrow, the cursor jumps to the top of the document. I can save the document, after which the issue is away until I have made a few extra comments, but which also puts the cursor again at the top of the document. This is unworkable, because I continually have to search the position I was editing.
   I have tried to switch from Adobe CC to iCloud Drive, this makes no difference.
   I have tried to copy all the content to a fresh document, this also makes no difference.
   I unfortunately cannot attach the document that I am working on, because this page does nog accept icml-files of a zipfile.

   InCopy 14.0. MacOs Mojave 10.14.4
   I work in a icml-document which was assigned to me from InDesign. It contains references to other documents and a lot of comments (for the designer).
   After I have made the third or later comment, it becomes impossible to select text. InCopy selects the text from the top of the document upto the point where I click the mouse. When I try Option+Shift+Arrow, the cursor jumps to the top of the document. I can save the document, after which the issue is away until I have made a few extra comments, but which also puts… more

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7. Under Check spelling the language will not change. I'm trying to use English: USA but the language is hung up on Finnish and will not change
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8. text overlap

   I'm using the Calendar Wizard template to create a calendar and quite often I find when I type text into the date window the text appears to overlap and I can't see what I'm typing (see image). This happens quite often and it's very frustrating. I'm using InDesign 2018 and I'm on a Mac with Mac OS Sierra. I would like to know how to fix this.

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9. Key Commands not working

   Sometimes when I open up an InDesign document none of my key commands work (I'm on the most up to date version of InDesign CC).

   I end up having to close the file and restart the program to get them to work again. I have had instances in the past where I have 2 documents open at the same time and the key commands work in one but not the other.

   Does anyone else ever have this issue?

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   9 comments  ·  Performance/Usability  ·  Delete…  ·  Admin →
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10. InDesign opens two files when only one selected.

    When I open a file, InDesign will open another file at the same time, one that I didn't select. Not a horrible inconvenience, but why is this happening?

    InDesign CC 14.0.1 x 64

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11. InDesign 2019 keeps crashing when I change the document size in the properties panel.

    Every time I want to change the document/page size in the properties panel so I can have different page sizes in the document InDesign crashes. Over and over.

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    3 comments  ·  Crash/Freeze/Hang  ·  Delete…  ·  Admin →
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    CLOSED  ·  amaarora responded

    To identify the cause of this issue, we had started our investigation with the aim to resolve it. You might have also received email from us seeking more details to help in our investigation.

    We’ve concluded our investigation and came up with the finding : Either the issue is fixed in the latest release of InDesign or the issue was intermittent in nature at the time of its reporting and is not reproducible now.

    We recommend you to upgrade to the latest version of InDesign 2020.0.1 (if you’re not already on it). It contains a lot of stability fixes.

    If you still face this issue even after updating to the latest version of InDesign, please submit the crash report to us. (The guidelines to submit crash are available at (https://helpx.adobe.com/indesign/kb/submit-crash-reports.html)

    We seek your support in our continual effort to improve InDesign.

    —
    Adobe InDesign Team

12. pasteboard

    Nearly every Indesign document I open now the pasteboard jumps about in size as soon as you do anything on the page. It's really distracting and interferes with my workflow.

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    1 comment  ·  Adjust Layout  ·  Delete…  ·  Admin →
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13. Scaling of arrowheads on paths is so wrong

    If I put an arrow head (or any other of the predefined startings/endings) on a path and scale it, it barlely changes the actuall size of the starting ending, even with crazy huge precentage changes, like 1% and 200%. See screenshot from InDesign CC 2019.

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    6 comments  ·  Others  ·  Delete…  ·  Admin →
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14. 23.0.3 Adobe PDF Preset / Transparency Flattener Preset "Convert Text To Outlines" Not Working

    In all previous versions of Illustrator and InDesign, when saving a PDF, I have been able to set my PDF settings to convert all text to outlines by checking "Convert All Text To Outlines" in my Adobe PDF preset. Since my recent update to 23.0.3, this feature is no longer working properly. The setting is still an option, however, upon save/export of the PDF, text is not converted to outlines as it previously was.

    I have reached out to customer support for this issue and have been informed that this issue is "expected behavior of the software".

    How is this issue considered “expected behavior” when:

    1) Setting Adobe PDF presets and Transparency Flattener presets to "convert text to outlines" is a feature of the software
    2) It has worked flawlessly in ALL previous versions of Illustrator and InDesign

    This is a pretty common practice that designers use when creating print documents. Most printers require all text to be outlines when receiving project files. It is very time consuming to manually change all text to outlines when you're working with a 100+ page project file. This feature, which I and countless others use on a daily basis, prevents the error of accidentally saving over a working file as well as saving time when preparing documents for print.

    If this feature (which is still showing as a feature in the current version) has been removed, I deeply implore you to bring this feature back.

    In all previous versions of Illustrator and InDesign, when saving a PDF, I have been able to set my PDF settings to convert all text to outlines by checking "Convert All Text To Outlines" in my Adobe PDF preset. Since my recent update to 23.0.3, this feature is no longer working properly. The setting is still an option, however, upon save/export of the PDF, text is not converted to outlines as it previously was.

    I have reached out to customer support for this issue and have been informed that this issue is "expected behavior of the software".

    How is this… more

    3 votes

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    0 comments  ·  PDF Export  ·  Delete…  ·  Admin →
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15. Indesign 2019 CC crash after relink document

    Every time when I try to relink a document in Indesign 2019 CC, the program crashes. I already send several crash reports to Adobe, no respond.

    Adobe could you please fix this bug asap? It is very annoying and I can not do my work properly this way.

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    6 comments  ·  Crash/Freeze/Hang  ·  Delete…  ·  Admin →
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    CLOSED  ·  amaarora responded

    To identify the cause of this issue, we had started our investigation with the aim to resolve it. You might have also received email from us seeking more details to help in our investigation.

    We’ve concluded our investigation and came up with the finding : Either the issue is fixed in the latest release of InDesign or the issue was intermittent in nature at the time of its reporting and is not reproducible now.

    We recommend you to upgrade to the latest version of InDesign 2020.0.1 (if you’re not already on it). It contains a lot of stability fixes.

    If you still face this issue even after updating to the latest version of InDesign, please submit the crash report to us. (The guidelines to submit crash are available at (https://helpx.adobe.com/indesign/kb/submit-crash-reports.html)

    We seek your support in our continual effort to improve InDesign.

    —
    Adobe InDesign Team

16. InDesign-window "Missing Links in document" does not appear when Microsoft DFS-Links not available

    SITUATION
    We migrated our old Active Directory "OldAD.ads" to a complete new one "NewAD.ads"
    We use InDesign CC2019 (latest Version)

    All out file-shares are mounted on client computers with Microsoft DFS-Links.
    - Old DFS-Link: \OldAD\DFS\OldShare - The DFS-Links points to a share on our old fileserver: \OldFileServer.OldAD.ads\Share_OLD
    All shares on the old fileserver are closed, so the DFS-Links have no destination but are still "available".

    • New DFS-Link: \NewAD\DFS\NewShare - The DFS-Links points to a share on our new fileserver: \NewFileServer.NewAD.ads\Share_NEW

    Both fileservers hold "their" (Active Directory based) DFS-structure.

    Of course, all users open their files on the new fileserver, shares are mounted via the new DFS-structure.

    THE REAL STRANGE ERROR
    As long as the old fileserver and old Domaincontroller are up, InDesign acts as expected: We open an old document, the windows "missing links in document" comes up, we fix the broken links, the document opens, everything is fine.

    BUT when I shut down the fileserver and the last domaincontroller, the following happens: We open an old document (containing links to documents, that were on shares mounted via the old DFS on our old fileserver), InDesign freezes and the mouse pointer circles. I waited up to 30 minutes, nothing happened. And now comes the really strange thing: When I unplug the network cable (no joke), the "missing links in document"-windows comes to front and I can fix the broken links after plugging in the cable again.
    When I turn on the old fileserver and domaincontroller again, everything works fine again.

    I can reproduce this error on all our 4 InDesign-workstations. The error only appears when the broken path contains a DFS-Link and the link is not available any more - no matter if the "real" share behind the link is available or not.
    The InDesign option "Ignore missing links when opening a document" does not affect the error, it happens when the option is set or not.

    SITUATION
    We migrated our old Active Directory "OldAD.ads" to a complete new one "NewAD.ads"
    We use InDesign CC2019 (latest Version)

    All out file-shares are mounted on client computers with Microsoft DFS-Links.
    - Old DFS-Link: \OldAD\DFS\OldShare - The DFS-Links points to a share on our old fileserver: \OldFileServer.OldAD.ads\Share_OLD
    All shares on the old fileserver are closed, so the DFS-Links have no destination but are still "available".

    • New DFS-Link: \NewAD\DFS\NewShare - The DFS-Links points to a share on our new fileserver: \NewFileServer.NewAD.ads\Share_NEW

    Both fileservers hold "their" (Active Directory based) DFS-structure.

    Of course, all users open their files on the new fileserver, shares… more

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17. Typo in ID print settings. Adobe ID -> Print -> Setup -> Paper Size, in the dropdown it should say ‘SRA3’ but it now says ‘<‘

    Typo in ID print settings.

    Adobe ID -> Print -> Setup -> Paper Size, in the dropdown it should say ‘SRA3’ but it now says ‘<‘

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    3 votes

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    1 comment  ·  Print/Packaging  ·  Delete…  ·  Admin →
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    Under Review  ·  amaarora responded

    Thanks for reporting the issue
    We re looking into it

    -Aman

18. PDF export name

    Since the latest updated InDesign doesn't remember the the export name, it just reverts back to the indd's file name. It was super useful when using version numbers.

    For example, when exporting from "file.indd" a "file-print (5).pdf", it remembered that name. Now it just goes back to "file.pdf" each time.

    Using 14.0.2 x64 on Windows 10.

    1 vote

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    1 comment  ·  PDF Export  ·  Delete…  ·  Admin →
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    Resolved For User  ·  AdminRavi Kiran (Senior Lead Quality Engineer, Adobe InDesign) responded

    Based on user response, marking this thread as resolved.

    —
    Adobe InDesign team

19. Can't add uncapitalised word to dictionary

    When I come across a word with an internal capital during spell-checking, eg: iPad, the 'Add' box is live (blue) but nothing happens when I click it.

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20. Minion Pro Glyphs won't export to epub

    Minion Pro glyphs won't export to epub despite license saying it's supposed to be supported. Other glyphs are working (wingdings 2 are showing in the pic). It does export to pdf, just not epub.

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    0 comments  ·  ePub/HTML/Publish Online  ·  Edit…  ·  Delete…  ·  Admin →
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