Adobe InDesign: Bugs

When filing a new bug, please provide:

  1. Version of Adobe InDesign, InCopy or InDesign Server
  2. Steps to reproduce the issues
  3. Expected result
  4. Actual result
  5. Test file, screenshot, video or GIF capturing the issue (optional)
If you are facing a crash in InDesign, please submit the crash report as well. How to Submit Crash Report
Join the InDesign Prerelease Program to try out the new features and the bug fixes that are available in beta builds.

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  1. find change

    'Change' button is greyed out when attempting to find and replace text. I'm using ID 11.0.0.72 x64 build on Windows 10. This is a very old issue.

    1 vote
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  2. 1 vote
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  3. ALT key results in stall

    Pressing the ALT key - be that for zooming out, using a fitting option, or any other shortcut, slows indesign to the point of non-performance, sometimes for 20 seconds or more. Happens primarily when I'm in a document with more pages/items. Have uninstalled all adobe programs and reinstalled, hasn't fixed.

    1 vote
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  4. scrubby zoom will not turn off

    Scrubby/Animated zoom suddenly appeared when I opened Indesign today and I cannot not turn off. The option is no longer in the Preferences (I searched all categories). I have installed no updates recently.

    version 14.0.1
    Mac OS 10.13.6

    1 vote
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  5. Mouse Lags when Browsing Over Pages Panel

    When mousing over the pages panel, the mouse movements slow to a crawl. Mousing over the rest of InDesign UI is fine and acts as expected; it is only when trying to navigate the pages panel; at this point the cursor slows down and becomes difficult to move around.

    1 vote
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    2 comments  ·  Performance/Usability  ·  Flag idea as inappropriate…  ·  Admin →
  6. Keyboard Shortcut Ctrl+Shft+G (Ungroup) acts strange

    In Windows 10, Indesign 14.0:

    Ungrouping with keyboard shortcut only works when I:


    1. hold Ctrl+LeftShift,


    2. then touch RightShift (while holding Ctrl+LeftShift) (????)


    3. press G (while still holding Ctrl+LeftShift)


    3 votes
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  7. anchored text boxes move unexpectedly when resized

    For some time, when you anchor a text box within a table cell or another text box and resize it, it does not appear to have a fixed point that it is resizing from so dragging from any point causes the anchored text box to jump up or move in an unexpected direction. Thus, to make a tiny tweak to the size of the anchored box requires a lot of effort (multiple nudges in various directions) to get it to where it should be instead of just one click and drag and it staying put as you resize.

    1 vote
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  8. Read only randomly occurs when saving

    InDesign CC randomly goes into read only mode when we go to File>Save. Our only option at that point is to go to Save As and rename the file. This is clunky, scary, and should not be happening. We have new iMacs with Mojave OS.

    1 vote
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  9. Random text appears in the filename field when editing filenames during Save As


    1. ID 14.0.1, OS 10.14.2

    2. Save as. When dialog appears, filename is highlighted so that it can be edited. Use RIght arrow key to put cursor at end of filename to append text.

    3. Expected result, which occurs about 90% of the time, is that the cursor moves to the end of the filename and you can enter text.

    4. Actual result, about 10% of the time, is that pressing the Right arrow key erases the entire filename in the field and replaces it with the words "Adobe Stock".

    (Another version of this error occurs in the exact same scenario with Illustration 2019,…

    1 vote
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  10. Keyboard shortcuts don't work if only one file is open.

    When I have just one file open in Indesign, the keyboard shortcuts don't work. Open another file, they start working again. Or, wait long enough, then they start working with just one file open. All keyboard shortcuts, not just some.

    1 vote
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  11. CC library saying signed out but cloud is signed in

    The CC library panel in indesign 2018 13.1 x64 on Windows 8 says i'm signed out of creative cloud and cant access my libraries but i'm signed in.

    Only fix I can find atm is to forcefully sign out then back in but it resets everytime I shut down my computer and I dont want to keep doing that just to access my library.

    Advice would be fab - Cheers

    4 votes
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  12. shortcuts, backspace, arrows left right up down stopped working

    InDesign 14.0.1 x64 (PC) Keyboard shortcuts, text backspace, arrows left-right-up -down stopped working

    2 votes
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  13. 60 votes
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    77 comments  ·  Performance/Usability  ·  Flag idea as inappropriate…  ·  Admin →
  14. stalls intermittently, seconds to minutes of spinning beach ball or Application not responding

    Stalls to a spinning beach ball intermittently during use. Add images in frames, move images or add text, what-ever, it suddenly just stalls and can take seconds to minutes before clearing. CS6, the CC2017 worked fine. Now CC2018 seems to have regressed in performance. I have to FORCE QUIT at times. MacOS Sierra 10.12.6

    49 votes
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    6 comments  ·  Performance/Usability  ·  Flag idea as inappropriate…  ·  Admin →

    Hello All,

    Thank you for your patience all this while.
    We had launched our investigation into the matter to get to the root cause of the problem. As the part of our investigation, we had reached out to many of you personally over email.
    We have concluded our investigation and have come up with few findings.

    1. For many of the users the issue got fixed after updating InDesign to a newer version.
    2. For some, the issue got resolved after disabling a third-party application such as Suitecase fusion etc.
    3. For few, the issue was intermittent and is no longer reproducible.
    4. For majority of the users, the underlying cause of the performance issue was identified to be related to span columns, cross-references, third party plugin etc.

    We have created separated threads for these issues and we are now working towards resolving them.

    However, over the time this thread…

  15. InCopy character panel blank

    My coworker is on a PC running InCopy 2019 and has had an issue with InCopy since CC2017. The panels (not sure which ones are there other than the character panel) move from the side to the top and go blank and are utterly unusable. Turning them off and on again doesn't do anything. Any ideas on making it usable again?

    1 vote
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  16. Working in InDesign 14.01 on an imac Retina 5K, 4 GHz intel core i7. MacOS Mojave versjon 10.14.1.

    Working in InDesign 14.01
    On an imac Retina 5K, 4 GHz intel core i7.
    MacOS Mojave versjon 10.14.1.

    In Design is so super slow for me.
    I´ve updated everything, and still its superslow.

    I work on a lot of large documents and some of them I can't even open up. It just crashes or takes for ever to get something done!! Frustrating!!

    3 votes
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  17. AIGPUSNIFFER NOT WORKING CC2018 MOJAVE 10.14

    Io lavoro con un iMac (Retina 5K, 27-inch, Late 2014) , macoli Mojave 10.14, 32GB RAM, AMD Radeon R9 M295X 4096MB, e quando apro INDESIGN CC2018 mi appare sempre AIGPUSNIFFER che non funziona.

    Cosa posso fare?

    Grazie

    3 votes
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  18. some pages are not displayed

    when scrolling, some pages are not displayed (always the same). The work plan remains black. You have to double-click twice in the pages panel (where they remain displayed) to see them displayed on the desktop.
    My document has 116 pages and 18 layers.

    2 votes
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  19. incopy

    InCopy is going SO slow it's greatly reduced our efficiency in editing magazine text. Every text box takes at least 1 whole minute to check in and out of, and even when I've opened the text box, it takes ages for me to move my cursor to make an edit. I can barely move my mouse without it freezing up. This is happening on all of our work computers and my laptop at home, so it's not an isolated issue. Also three of our computers are brand-new and those computers are also having the same issues with InCopy. This started…

    1 vote
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  20. Overall performance poor

    The program takes 3-4 minutes trying to launch, then quits, generating an unexpected error report. It does this 2 times again before it will open the 3rd time. Making it nearly 12 minutes before it is actually usable.

    Fonts: when a text box or text is clicked or selected, without exception, there is a long delay and spinning ball prior to being able to do anything with the text. Suitcase Fuision 19.1.1 is the font management program and they claim the problem is with Adobe.

    Paste in place: sporadically the "paste in place", doesn't work properly–both through key command and…

    4 votes
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