860 results found

1. can't see content when opening file, covered with red or black blocks or lines

   Issue started with upgrade to InDesign 16.2.1 that when I open file, content appears blank or covered with red or black blocks or lines. I have to repeatedly resize the window in order to work on the page. I also noticed issues when editing text. It only allows me to edit text that is one or two lines above where the cursor appears—very frustrating!

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2. InDesign v.17.1: Crashes while pasting.

   InDesign v.17.1: Crashes while pasting. Elements disappearing. Working on an InDesign 2020 file, 2nd edition of a book. It's a 496-page book, full of tables and images. For some unknown reason, a lot of elements have just disappeared from a few pages and when I try to paste anything into the file, InDesign just shuts down. Please help.

   PS: After a couple of hours of searching, I found this text frame containing the text that has disappeared. It has a chapter name that had gone missing. This has happened only in one section of the book. This particular style 'Chapter Name' has been used 64 times in the book, and in this section, the colour has been changed by applying character style.

   When I expand the frame the chapter name is visible but immediately after that, InDesign crashes.

   The file I am working on is lengthy and very complicated, so I am hoping that I don't have to re-do the entire book.

   Can someone please help me resolve this issue?

   InDesign v.17.1: Crashes while pasting. Elements disappearing. Working on an InDesign 2020 file, 2nd edition of a book. It's a 496-page book, full of tables and images. For some unknown reason, a lot of elements have just disappeared from a few pages and when I try to paste anything into the file, InDesign just shuts down. Please help.

   PS: After a couple of hours of searching, I found this text frame containing the text that has disappeared. It has a chapter name that had gone missing. This has happened only in one section of the book. This particular style 'Chapter… more

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3. Switch off UI scaling feature in ID v17

   @Adobe programming team:

   Please add a switch that let the user decide to turn on or switch off the UI feature invented in ID v17. Please see attached screenshot (german version).

   Reason: Users with a Windows scaling factor above 100% can no longer display all panels because they overlap and are way to big. No lower scaling possible, only higher.
   ID misinterprets that the user has high-DPI monitors when using a scaling factor of e.g. 125%.
   Alternatively, the scaling range could be extended having additional lower "stops".

   It was no problem to display panels in the correct size in ID 16.4 before the new feature was added. Can't work with ID v17 since a bunch of weeks and had to rollback to 16.4.

   Please ask the programming team if such a switch can be added in an upcoming update. Myself and sure a lot of other Windows users don't need the feature or it's not working correctly like in my case.

   Thanks,
   Regards

   @Adobe programming team:

   Please add a switch that let the user decide to turn on or switch off the UI feature invented in ID v17. Please see attached screenshot (german version).

   Reason: Users with a Windows scaling factor above 100% can no longer display all panels because they overlap and are way to big. No lower scaling possible, only higher.
   ID misinterprets that the user has high-DPI monitors when using a scaling factor of e.g. 125%.
   Alternatively, the scaling range could be extended having additional lower "stops".

   It was no problem to display panels in the correct size in ID… more

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4. space bar and tab bugs

   InDesign 17.1 is impossible to use with macOS 12.2.1 Monterey.
   Using the space bar puts the document in the dock. Using the tab freezes the document.

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5. recent files

   Recently opened files are not shown on the home page after opening InDesign. The item in menu is also gone, so I cannot access them from the menu anymore. I tried to change the settings in Preferences > File handling, but the option to changed the number of files I would like to see in recent files is greyed out, so I can't change it.

   Version: 17.0.1 x64

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6. publish online analytics

   This failure to load is a disgrace. I need analytics to sell advertising. When is Adobe going to take its Publish Online program seriously?

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7. InDesign becomes unresponsive for one minute on closing document with missing link on disconnected drive

   1. Version of Adobe InDesign, InCopy or InDesign Server
      InDesign 2022 – version 17.1 x64 running on Windows 10.

   2. Steps to reproduce the issues
      2a Map a folder (mine is located at a VPN) to a letter in Windows Exporer.
      2b Create a new document.
      2c Place an image from the network drive letter located on the aforementioned VPN connection.
      2d Shut down your VPN connection.
      2e (Note that the link in the Links panel does not realize that it is broken - no indication)
      2f Close the document (Ctrl+w or Close in the File menu or just close the document tab).
      2g Now try to interact with the InDesign menus. Or try to close the whole application.

   3. Expected result
      I would expect InDesign to be responsive as soon as the document is closed. Id like to interact with the menus or be able to shut down the InDesign application altogether, instead of waiting for 60 seconds.

   4. Actual result
      InDesign is totally unresponsive for one minute (50 to 60 seconds). Then it becomes normal again.

   1. Version of Adobe InDesign, InCopy or InDesign Server
      InDesign 2022 – version 17.1 x64 running on Windows 10.

   2. Steps to reproduce the issues
      2a Map a folder (mine is located at a VPN) to a letter in Windows Exporer.
      2b Create a new document.
      2c Place an image from the network drive letter located on the aforementioned VPN connection.
      2d Shut down your VPN connection.
      2e (Note that the link in the Links panel does not realize that it is broken - no indication)
      2f Close the document (Ctrl+w or Close in the File menu or just close the document… more

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8. TurboTax

   If you are having problem with e-filing tax, then you should installturbotax com
   https://takeactionnyc.com/install-turbotax/

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9. Data marge help page QR code section needs visual help

   I'm not doing QR codes daily, only on some jobs and some trainings. SO I often refer to the right help page.

   Where the image field section is precise, and adds visuals of the table itself :

   "Add image fields in the data source file
   (…)
   At the beginning of the data field name, type an “at” symbol (@) to insert text or paths that refer to image files.
   The @ symbol is required only in the first line; subsequent lines should include the image paths. Paths, which are case-sensitive, must follow the naming conventions of the operating system in which they’re stored."

   The QR Code section gives only little information AND only mentions ONCE the required # sign (which I never remember)

   "Though the data entries can be a mix of email, sms, hyperlink, or plain text type. Enter them in the .csv and txt field in the above mentioned format with a # sign on their column name. To generate QR codes, follow these instructions"

   Go spot that when in a hurry.

   PLUS the data merge panel preview only shows text and images icons, It would really benefit from adding one QR Code line example AND mention those @ and # signs in this section or prerequisite sections.

   I'm not doing QR codes daily, only on some jobs and some trainings. SO I often refer to the right help page.

   Where the image field section is precise, and adds visuals of the table itself :

   "Add image fields in the data source file
   (…)
   At the beginning of the data field name, type an “at” symbol (@) to insert text or paths that refer to image files.
   The @ symbol is required only in the first line; subsequent lines should include the image paths. Paths, which are case-sensitive, must follow the naming conventions of the operating system in… more

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10. Recent files panel is unreadable

    InDesign Version: 16.1

    Steps to reproduce the issues: Open InDesign

    Expected result: Text of recent files would be readable and not stacking text on top of itself

    Actual result: Text stacks on itself and is completely unreadable.

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11. InDesign workspace not loading in v 17.1! My workspace is not loading when I open an existing file even over several updates.
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12. AppleGothic font is not displaying all characters correctly. The accented characters sometimes do not display in Indesign although they work

    When using AppleGothic, some accented characters that work ok in MS WOrd do not display in Indesign
    eg Yọ awọn ti ń ṣegbe
    this line of text does not come into Indesign correctly

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13. black background on pictures with GPU accelaration ON

    With GPU Performance ON i have a black background on certain zoom in or out with some linked pictures or PDFs. With Both 2021 and 2022 versions. Pictures attached.
    MacOS 12.1 - all latest updates on OS an Apps

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14. InDesign 17.01: UI scaling range issue on high-DPI monitors

    PROBLEM:
    Since new UI scaling was invented in ID 17.01 all panels are displayed way too big and overlap in my resolution setup @ 2560x1440px and Windows OS scaling factor of 125%. The range is already at minimum. No work is possible anymore, I have to use ID 16.4 again and exchange via IDML. Please help!

    MY SETUP:
    2x EIZO CS2730 27" monitor @ 2560x1440px
    Windows display settings scaling factor: 125 % (needed, otherwise everything in the system is too small e. g. fonts, menus, explorer, browser

    Please have a look at the two screenshots showing the InDesign environment at 125% Windows OS display size and at 100% "standard size".

    SOLUTION:
    I ask Adobe to extend the UI scaling range to more "stops" and make lower values accessible for high-DPI monitor setups with Windows OS scaling factors above 100%. Thank you!!

    PROBLEM:
    Since new UI scaling was invented in ID 17.01 all panels are displayed way too big and overlap in my resolution setup @ 2560x1440px and Windows OS scaling factor of 125%. The range is already at minimum. No work is possible anymore, I have to use ID 16.4 again and exchange via IDML. Please help!

    MY SETUP:
    2x EIZO CS2730 27" monitor @ 2560x1440px
    Windows display settings scaling factor: 125 % (needed, otherwise everything in the system is too small e. g. fonts, menus, explorer, browser

    Please have a look at the two screenshots showing the InDesign environment at… more

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15. place file missing

    I'm making a booklet identifying all 200 products for a client. I had been attempting to import 3-7 pdfs using the place function at a time. Show Import Options is on. Often one or two files will appear in the links list as if they were coming in with the others, but do not come up in the placing. They are in the links panel with no page number and no pasteboard indication. If I go back and place an item that has done this individually it will work. If I wasn't checking in each place that the "image file name" number matches the large part number on the top of each page I would have accidentally omitted several items from the catalog.

    I'm making a booklet identifying all 200 products for a client. I had been attempting to import 3-7 pdfs using the place function at a time. Show Import Options is on. Often one or two files will appear in the links list as if they were coming in with the others, but do not come up in the placing. They are in the links panel with no page number and no pasteboard indication. If I go back and place an item that has done this individually it will work. If I wasn't checking in each place that the "image file… more

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16. wacom display

    I just upgraded to a Wacom 32 tablet and am having this problem only in Indesign. There are random little grey squares all over the page - and not just the file window but the entire "artboard" area. Other apps are not doing this. I've tried zooming in and out, display quality settings, nothing has helped. And it's not an image issue - it's basically a display issue. I have no idea how to fix this and I'm almost rendered unable to do at least 50% of my job as I'm not just an illustrator but a designer too. The monitor otherwise works fine and it seems to be InDesign-specific. See screenshots attached.

    I just upgraded to a Wacom 32 tablet and am having this problem only in Indesign. There are random little grey squares all over the page - and not just the file window but the entire "artboard" area. Other apps are not doing this. I've tried zooming in and out, display quality settings, nothing has helped. And it's not an image issue - it's basically a display issue. I have no idea how to fix this and I'm almost rendered unable to do at least 50% of my job as I'm not just an illustrator but a designer too. The… more

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17. Text boxes only showing the line I'm editing and not the entire paragraph

    Not an idea. a bug.

    Come on guys this is basic stuff - can barely layout info like this.

    Text boxes only showing the line I'm editing and not the entire paragraph
    This is constantly happening. I'm on the latest everything. M1 MacBook Pro.

    I have to zoom in and zoom out to fix. This is unworkable. Just get the basics right guys... Adobe is impossible for reasons like this. If you can't get the basics right - don't bother developing new features. No wonder Apple think you develop below par software. This is your job to develop software that works. Not have arsed software that can barely do the basics. Don't release a 1000 new features when you can't even get the basics right. Two more months and I leave Adobe for good.

    Plus your feedback form is just ****! look at apples feedback form. Simple! No wonder you make it difficult to feedback - because you probably get constant complaints. Idiotic software!

    Not an idea. a bug.

    Come on guys this is basic stuff - can barely layout info like this.

    Text boxes only showing the line I'm editing and not the entire paragraph
    This is constantly happening. I'm on the latest everything. M1 MacBook Pro.

    I have to zoom in and zoom out to fix. This is unworkable. Just get the basics right guys... Adobe is impossible for reasons like this. If you can't get the basics right - don't bother developing new features. No wonder Apple think you develop below par software. This is your job to develop software that… more

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18. Can no longer change fonts in the glyph table

    Can no longer change fonts within the glyph table.

    It used to be possible to have a character selected and change fonts or typefaces in the glyph table to discover where that character exists in another font. Now it only reverts to whatever paragraph or character style is already applied and doesn't allow the font to be changed.

    3 votes

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19. Find/change 15.1.3, Windows 10

    Find/change does not work when a character style (e.g. italic) is selected.
    Have closed program and started it again, and it works for words selected, but could not get it to find this question mark character ?, nor would it change format of a word to italics when this was selected under the Find Format and/or Change Format boxes. Following this I also found it would not find a selected word with no formatting changes requested.

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20. CEPHtmlEngine Helper

    macOS Catalina 10.15.5. and InDesign. 15.1.1.

    Massive problem with CEPHtmlEngine Helper. After a while, my MacBook Pro fan is running high and in the activity window, CEPHtmlEngine Helper is running between 90 and 100%. It is no fun to work with a system that runs crazy.
    Why? Solution needed.

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    39 votes

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    Under Review  ·  AdminRavi Kiran (Senior Lead Quality Engineer, Adobe InDesign) responded

    This issue is being reviewed again.

    —
    Adobe InDesign team