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  2. Steps to reproduce the issues
  3. Expected result
  4. Actual result
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910 results found

  1. Adobe Templates - Title Blocks won't allow editing in Modern Media Kit Layout

    Modern Media Kit Layout
    Chic Media Kit Layout

    I would like to use these Adobe templates, but the top title blocks will not allow editing. All of the other text box elements on the page react when you click on them, allowing you the opportunity to edit them. I can't seem to edit "YOUR TITLE HERE" or "MEDIA KIT 2017"

    Am I missing something about how to properly edit the title blocks on those templates? I can't even click on it... no option to capture/click/highlight the "YOUR TITLE HERE" section.

    Guidance is greatly appreciated! Thank you!

    2 votes

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  2. Recent file panel

    When Indesign first opens, the time stamp on the recent file is not correct. Some of the files are marked "in an hour" as when they were opened. Others are just marked as 4 hours ago.

    The normal keyboard shortcut for hide does not work either on this screen.

    Indesign CC 2017.1 release 12.1.0.56 build

    5 votes

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    5 comments  ·  Performance/Usability  ·  Admin →
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  3. Multiple carets flashing

    As you can see on the second page of this screen clipping, there are two mouse carets. I have a fast computer, including 8 GB Ram, and this should not be happening.

    Thanks in advance

    1 vote

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  4. Distorted Text and Graphics in high sierra

    When opening a previously created file, I noticed small visual artifacts in the rendering of vector graphics in the file. As I zoomed in to inspect it, the artifacts began jumping all over the place, and as I zoomed in further, text on the page began presenting the same behavior.

    Using InDesign 2017.1, Build 12.1.0.56 on a 2016 Macbook Pro (2.9 GHz Intel Core i5, 16 GB RAM), running macOS High Sierra 10.13.

    219 votes

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    200 comments  ·  Performance/Usability  ·  Admin →
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    Closed: Fixed  ·  Sumit Garg responded

    This is a macOS10.13 issue, specific for some Intel GPU cards. Apple has fixed(partially) this issue inside macOS10.13.4 released build.

    Following are the workaround for resolving this issue.
    1) Update your mac machine to latest macOS10.13.4. Here, Apple has fixed this issue to some extent. You will face very less number of rendering issues.
    2) Disable GPU preview and set display performance as typical.

    Once you have updated to macOS10.13.4 .You might still face some rendering issues. Since, Apple has not fixed this issue completely.
    Please switch off GPU rendering for these cases and report a separate post for tracking.

  5. Green overlay left behind by inDesign

    InDesign 12.1.0.56
    macOS 10.13 High Sierra
    Problem on screen but not on a screenshot.

    2 votes

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  6. [InCopy] is very slow with some projects, even on a very fast Computer

    We often see a pretty significant drop in performance in InCopy for no apparent reason. This seems to occur on random Projects. As far as i could test there was no correlation with the number of InCopy Files or the complexity of the layout.

    6 votes

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  7. the exam objective page is not working for indesign

    1 vote

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  8. Paragraph Panel – Unwanted Text replacement

    Please fix this bug!!!

    When I go to manually change the "Space before" or "Space After", it replaces all my selected text rather than the value I have selected to change within the panel.

    This is IMPOSSIBLE to work with.

    1 vote

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  9. CC2017

    When I command+W and try to scroll up and down with the arrow keyes it takes forever and its inconstant. Basically its not working at all.
    I just bought the new MacBook Pro 2017 with macOS Sierra 10.12.5.

    I restarted laptop and it continued to make the same.
    In my other Macbook air, it works just as fine.

    2 votes

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  10. pipette does not work in cells of tables

    pipette does not work in cells of tables

    2 votes

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    5 comments  ·  Performance/Usability  ·  Admin →
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  11. beachballs

    Beach balls, beach balls and beach balls and wait for the next move in indesign. We do not find a solution to this problem on the Internet. Can Adobe solve this?

    5 votes

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    CLOSED  ·  amaarora responded

    Hello All,

    Thank you for your patience all this while.
    We had launched our investigation into the matter to get to the root cause of the problem. As the part of our investigation, we had reached out to many of you personally over email.
    We have concluded our investigation and have come up with few findings.

    1. For many of the users the issue got fixed after updating InDesign to a newer version.
    2. For some, the issue got resolved after disabling a third-party application such as Suitecase fusion etc.
    3. For few, the issue was intermittent and is no longer reproducible.
    4. For majority of the users, the underlying cause of the performance issue was identified to be related to span columns, cross-references, third party plugin etc.

    We have created separated threads for these issues and we are now working towards resolving them.

    However, over the time this thread…

  12. Can't scroll through pages in presentation mode

    2017.1 Release, 12.1.0.56 Build
    macOS Sierra version 10.12.6

    When I go to the presentation mode, I am not able to scroll through the pages. Whether i use the trackpad, arrow keys, or change the keyboard shortcuts.

    6 votes

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    7 comments  ·  Performance/Usability  ·  Admin →
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    Need More Info  ·  Abhinav Kaushik responded

    Hello All,
    There has to be a scenario in which the scrolling of the document is not working in presentation mode because, otherwise it is not reproducible at our end.
    I can observe that, pages do not scroll while making a vertical gesture on the mouse, but through other methods such as, click, arrow key pages can be scrolled easily.

    Are you able to scroll using clicks and arrow keys?
    Is it the case that, the issue is intermittent or only happens in a specific scenario?
    Also, let us know your machine details such its configuration, OS version and Id version

    This can help us to get to the bottom of the issue

    Thanks,
    Abhinav

  13. Copy or duplicated text box not longer editable

    Any text box which is copied or duplicated becomes uneditable.

    1 vote

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  14. guide color white page and pasteboard color yellow

    This is happened three times now. The guides appear on the screen is white even though there specified color in preferences still the default. The white areas on the screen such as the page and pasteboard color is light yellow.

    The first time resetting the preferences fixed it. The second time it did not but re-profiling the monitor did. The third time neither fixed it and after rebooting InDesign gave me the "configuration error", "error 16".

    I followed the instructions for this error that I found here:
    https://helpx.adobe.com/creative-cloud/kb/configuration-error.html#mac_os

    Since this happened InDesign seems to be less stable and before and…

    1 vote

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  15. Copying from Illustrator pastes with strange colors

    I used to be able to do this with no problem: copy a vector from Illustrator into InDesign and it look the same. Now, when I paste a logo, say, a teal and yellow one, into InDesign, the teal turns red! I have color swatches created in the Illustrator file, but even when I haven't done that, I've never seen this happen before. I now have to import many vector images instead, which is a huge inconvenience.

    2 votes

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    6 comments  ·  Performance/Usability  ·  Admin →
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  16. "Keep with next" hasn't been working at all

    "Keep with next" hasn't worked for a long time. It's completely unusable. It doesn't matter if I select "all lines in paragraph" or "at start/end."

    Also, selecting "start a paragraph in the next column" doesn't work either. The text styled that way does not go to the next column; it appears as overset text.

    1 vote

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  17. Scroll bar disappears in Pages panel, swatches panel,Layers panel and background task panel loses its boxes on the right.

    2017.1 Release, 12.1.0.56 x64 build

    The pages panel loses its scroll bar and doesn't display all pages. Panel needs to be opened wide to display anything. This cuts off easy access to document's later pages.

    61 votes

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    77 comments  ·  Performance/Usability  ·  Admin →
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    Closed: Fixed  ·  Abhinav Kaushik responded

    Hello All,

    Thank you for your patience all this while. The fix of the issue is now part of InDesign’s latest update, Id 13.1

    Update your InDesign through Creative Cloud app to Id 13.1

    Thanks,
    Abhinav

  18. Export PDF: document bleed values unreadable

    Adobe CC2017.1 Mac
    With interface theme "medium darker" (i.e. the second darkest option) the values of the bleed settings are unreadable in "Export PDF" dialog, when "use document bleed settings" is enabled.

    1 vote

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  19. [ID-4213625]Indesign performance issue : Bad performance when using span columns in InDesign/InCopy

    VERSIONS
    Windows 7, CC 2015.4 and CC 2017.0
    Windows 10, CC 2015.4 and CC 2017.0
    macOS 10.12, CC 2015.4
    even CS6 versions are affected...

    STEPS TO REPRODUCE
    1. Create an InDesign document with several pages
    2. Define the text frame options with two columns
    3. Link all frames and fill with placeholder text
    4. Create a new paragraph style with the option "span columns" (e.g. title)
    5. Define several parts of the layout with the new paragraph style
    6. Edit some text near the paragraph style
    --> the performance while typing is very very bad!!!

    EXPECTED RESULT
    InDesign and InCopy…

    29 votes

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    14 comments  ·  Performance/Usability  ·  Admin →
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    Partial Fix  ·  Abhinav Kaushik responded

    Hello All,
    Thank you for reporting the issue to us.
    We have been able to improve the performance with span columns but it is till work in progress.

    Please upgrade your InDesign application to the latest version to try out the incremental fix.

    If you face any problems with the new update, do let us know in the comments.

    You may also follow the below given link for the list of all fixed issues in Id 15.0
    https://helpx.adobe.com/indesign/kb/fixed-issues.html

    -InDesign Team

  20. Interactive elements do not export to interactive PDF

    Version - Adobe Indesign CC
    2015.3 Release
    11.3.0.34 Build
    operating on Mac OS X El Capitan, Version 10.11

    Steps to reproduce issues:

    Create a new document with a double-page spread in Indesign.
    Import four images into document and arrange on spread.

    Import a shape into Indesign that will be assigned as a pop up box that will appear above Image 1 when rolled over, and place shape next to Image 1.
    Place some text (e.g. "Image credit') on top of shape and group text with shape.
    Open Buttons and Forms dialogue box:
    - Convert group to a button.
    - Set…

    1 vote

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