Adobe InDesign: Bugs
When filing a new bug, please provide:
- Version of Adobe InDesign, InCopy or InDesign Server
- Steps to reproduce the issues
- Expected result
- Actual result
- Test file, screenshot, video or GIF capturing the issue (optional)
954 results found
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Presentation mode is not entering fullscreen and hiding the UI
Using InDesign on Windows 10. Recently (perhaps with the last CC update to 13.0.1 x64?) preview mode is no longer working as expected.
Whether using shift+W or via the menu, instead of full-screen document + black background (expected behaviour for Presentation mode), InDesign instead appears to be going into Preview mode, where the UI remains onscreen. The pasteboard is changing to black, however, the UI remains instead of full-screen mode.
7 votes -
stalls intermittently, seconds to minutes of spinning beach ball or Application not responding
Stalls to a spinning beach ball intermittently during use. Add images in frames, move images or add text, what-ever, it suddenly just stalls and can take seconds to minutes before clearing. CS6, the CC2017 worked fine. Now CC2018 seems to have regressed in performance. I have to FORCE QUIT at times. MacOS Sierra 10.12.6
53 votesHello All,
Thank you for your patience all this while.
We had launched our investigation into the matter to get to the root cause of the problem. As the part of our investigation, we had reached out to many of you personally over email.
We have concluded our investigation and have come up with few findings.1. For many of the users the issue got fixed after updating InDesign to a newer version.
2. For some, the issue got resolved after disabling a third-party application such as Suitecase fusion etc.
3. For few, the issue was intermittent and is no longer reproducible.
4. For majority of the users, the underlying cause of the performance issue was identified to be related to span columns, cross-references, third party plugin etc.We have created separated threads for these issues and we are now working towards resolving them.
However, over the time this thread…
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preview button disappear
Sometimes the clic button preview disappear.
1 vote -
No window appears when I open the app, not even when opening a previous document. Mac 10.13.2
No window appears when I open the app, not even when opening a previous document. Running Mac 10.13.2 on MacBook Pro (Retina, Mid 2012. I tried using the 2017 version and no window appears there either! I need to do my work today!!!!
9 votesUpdate:
This is regarding the comments where our users are still facing the issue.
Please note that this particular fix caters to the scenario where the UI of InDesign won’t show up even if the app has been launched successfully.In case you are still facing the issue, please create a new thread with the specifics related to the issue.
We are closing this particular thread for now.
-———————————————————————————Hello All,
Thank you for reporting the issue to us.
We have fixed the issue in the latest version of InDesign, Id 14.0.3Please upgrade your InDesign application to the latest version to try out the fix.
If you are unable to see the update yet, go to Creative Cloud desktop application, open the menu (three dots) from the top-right corner and click on ‘Check For App Updates’.
If you face any problems with the new update, do let us…
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STACK ORDER BUG: Deleting page 1 and 2 causes object to change stack order on subsequent pages
Problem
1. Discovery of text box missing from page 39 in printed Catalogue.Review
1. Immediately review INDD document to attempt to recreate error and report to client preliminary findings.
a. The bug effects the stack ordering of objects on subsequent pages. In the Food & Beverage case, this missing text box from page 39 was in fact simply “underneath” the background yellow box.
b. Error occurs when splitting out the cover pages to a separate document (to allow for a spine), whereby Page 1 and 2 and last 2 pages of document are deleted. Software bug appears to only…2 votes -
InDesign performance issue: Hand tool freezes
10.12.6 Sierra
Hand tool freezes and no other tool can be selected. It won't unfreeze unless I shut down entire computer. This is a recurring issue.34 votesHi,
In order to reproduce the issue we sent information to all the affected users who have either voted or commented on this thread.
Based on the replies we got we could infer that the issue is occurring when a third party software or application is also running in parallel. Some examples of the software used include Global Auto-correct, Google Chrome,
Moreover, when the issue occurs it seems to hamper all CC applications such as Illustrator, InDesign and Photoshop.
A possible fix for the solution includes restarting the application or restarting the system.In the absence of any consistent reproducible steps, we are currently closing this thread as “not reproducible”. In case you again encounter the issue, please create a new thread mentioning the steps with which we can reproduce the issue and additional softwares, if in case any, that you are using.
Thanks,
InDesign Team -
gpu performance not working
This literally just started happening today. I have not installed ANY new anything.
I'm running a new Macbook Pro (sept 2017), with 16g RAM, 2 TB SDD (with plenty of room on it) Graphics processor is Radeon Pro 560 4 GB
Intel HD Graphics 630 1536 MB, running High Sierra 10.13.1.
Running latest version of InDesign CC 2018 build 13.0.1
As of about an hour ago, I can no longer use the animated zoom or GPU performance. Everything on the screen disappears and you can see the rulers moving as I try to zoom in/out or try to scroll pages.…2 votesHi ,
Are you facing this issue for all the document. If yes, can you please send us one of your sample document for analysis. This will help us in isolating the actual root cause.
If issue is specific to some documents then please share these documents for analysis.You can send us your packaged document with assets to “sharewithID@adobe.com” email address.
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Disturbed InDesign workflow with several Macs on Apple Server
All Macs in the network are running macOS High Sierra 10.13.1 and InDesign CC 2018 13.01 – Server is running OS X El Capitan 10.11.5 and Apple Server 5.1.5.
Prior to InDesign CC 2018 everything went fine. Now, users in the network (SMB share) are having issues opening/editing files saved by another user (with the same macOS and Indesign version, as mentioned above).
I knew that the initial High Sierra upgrade could break file sharing, but all Macs have the latest macOS security update installed (hence version 10.13.1).
Sometimes, if a user waits for up to 30 minutes, he/she can…
7 votes -
Gray box replaces images
Adobe InDesign 13.0.1
Mac OS 10.11.6Today for first time, I had three similar 8-page newspaper documents open and one of them displayed only a gray box where the front page photo (full page image) had displayed before. I tried checking all display settings and could not bring the image back. Meanwhile, other full page ads got gray boxes also. The other two documents displayed similar content with no problem.
I quit InDesign, and re-opend problem document. It then displayed all of the images properly.
7 votes -
Indesign becomes slower after working on document over short duration. CC 13.0.1
Indesign becomes slower after working on document over short duration. CC 13.0.1
App is OK after restart. Once working on the document for 10 min the navigation around the document and any command request, ie duplicate a image slows down and becomes sluggish until app is restarted once more.
Im working on a iMac (Retina 5K, 27-inch, Late 2015), 4 GHz Intel Core i7, 24 GB 1867 MHz DDR3, AMD Radeon R9 M395X 4 GB.
(Display performance at "Typical Displace)3 votes -
clicking when I don't want it it
Very jittery, hyperactive indesign. This is happening in Indesign and Illustrator for me.
Even though I'm only clicking once, Indesign and illustrator will register 2 or 3+ clicks. This happens when I'm changing my point size, when I'm drawing anchor points, moving and image box, or alt-clicking to copy an item. The program will register numerous click even if I'm holding it down and ll get 5 text boxes when I was only trying to copy one.
I am a windows user.1 vote -
2018 Indesign CC Libraries panel turns black after expanding it out
After installing the newest version of Indesign on my Mac Pro I've noticed an issue with the CC Libraries panel turning black when I expand the panel outwards.
3 votes -
2 votes
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1 vote
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Control bar disappears from view when switching applications in cc 2018
When I switch from an application back to InDesign cc 2018 the control bar/panel will sometimes disappear. The only way I can get it back is to change workspace to "Essentials" and then return it to my custom workspace. This did not happen with InDesign cc 2017.
My specs are as follows:
OS 10.11.6 (15G1510)
iMac (Retina 5K, 27-inch, Late 2015)
4 GHz Intel Core i7
8 GB 1867 MHz DDR3
AMD Radeon R9 M390 2048 MB2 votes -
Bad performance InDesign to InCopy
InDesign 13.0.1 and InCopy 13.0.1.
I right click multible text blocks in InDesign to export them to InCopy and then save.
After saving I inmediately get and new window asking to save the links again with a different name. I have to cancel the second save dialog window.
The InCopy links do work in InCopy, but My collegues complain that InCopy is slow!4 votes -
2 votes
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BUG - Paste in Place not pasting correctly with double page spread
Latest version (2018) does not correctly locate objects when using the 'paste in place' function.
Open a double page spread document. Select item from left page spread and paste in place on another spread in same document - locates incorrectly.
2 votesUser confirmed that the issue is resolved with the latest update, on being contacted via email by Adobe staff member.
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EPS saving as AI or PDF bug then printing in InDesign
Hi When saving an EPS file to either AI or PDF downloaded from a stock site I have had issues with both the on screen preview and print from InDesign. When I save it as an EPS again it appears to regain the proper appearance both on screen and in print. Is there a transparency issue when converting an EPS to AI or PDF?
2 votes -
1 vote
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