7279 results found

1. Font causing crash

   I used these Google icon ttf fonts in InDesign 2025, but they keep seeming to crash InDesign 2026
   https://github.com/google/material-design-icons/tree/master/variablefont

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   0 comments  ·  Crash/Freeze/Hang  ·  Edit…  ·  Delete…  ·  Admin →
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2. Error message when trying to open InDesign file

   I get an error message that InDesign cannot open a file because it was created in a newer version and I am told I need to update. My updates are automatic and InDesign is actually up to date. The problem occurs when I double click a file in a folder, expecting InDesign to automatically open, with the file visible. InDesign does, in fact, open automatically - but it opens an older version, which should not be there! I have tried changing the app in which *.indd files should open, but it makes no difference.

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   0 comments  ·  InDesign Server (IDS)  ·  Edit…  ·  Delete…  ·  Admin →
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3. Error message when trying to open InDesign file

   I get an error message that InDesign cannot open a file because it was created in a newer version and I am told I need to update. My updates are automatic and InDesign is actually up to date. The problem occurs when I double click a file in a folder, expecting InDesign to automatically open, with the file visible. InDesign does, in fact, open automatically - but it opens an older version, which should not be there! I have tried changing the app in which *.indd files should open, but it makes no difference.

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4. Error Number: 30619

   When opening InDesign GA 21.0 I am now getting this pop message. I do not get the same thing in Beta version

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   1 comment  ·  Scripting  ·  Delete…  ·  Admin →
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   Resolved For User  ·  AdminSanyam Talwar (Senior Lead Software Engineer, Adobe InDesign) responded

   Hi,

   As confirmed by the user, the issue is resolved by removing second scrollframe folder

   —

   Adobe InDesign Team

   
   

5. Cannot see text

   When using the Text tool, text is only visible when typing and disappears afterwards. I only know text is present through highlighting the text, however still the text is not visible (and I can only highlight text when it is off of the page). I checked layers and updated the application. All fonts are updated. I tried to change the font size, colour and checked through the effects.

   Error states: Overset text (1), although I already tried to adjust the size of the box and text as well as create a new text box.

   Edit: I can't see imported material either (images are invisible however detected). I have tried changing Display/GPU performance and updating the software; this did not work.

   When using the Text tool, text is only visible when typing and disappears afterwards. I only know text is present through highlighting the text, however still the text is not visible (and I can only highlight text when it is off of the page). I checked layers and updated the application. All fonts are updated. I tried to change the font size, colour and checked through the effects.

   Error states: Overset text (1), although I already tried to adjust the size of the box and text as well as create a new text box.

   Edit: I can't see imported material… more

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   0 comments  ·  Text/Story/Table  ·  Edit…  ·  Delete…  ·  Admin →
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6. Indesign-Dateien die älter als 2 Jahre sind lassen sich nicht von einem externen Server öffnen

   Indesign-Dateien die älter als 2 Jahre sind lassen sich nicht direkt von einem externen Firmen-Server öffnen. Sie müssen immer erst vom Firmen-Server auf die lokale Festplatte kopiert werden, von dort geöffnet und dann auf dem Firmen-Server überspeichert werden. Ein nerviger Workaround.

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   0 comments  ·  Performance/Usability  ·  Edit…  ·  Delete…  ·  Admin →
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7. Printing doubled sided without computer settings being changed

   Mac computer using InDesign 2024 version 19.5.5 has select documents print double sided when single sided is preferred. Computer settings for single sided printing was check and was set for single sided. Printer was serviced to make sure it was not a driver issue and driver was up to date and printing correctly on other jobs.

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   0 comments  ·  Document/Pages  ·  Edit…  ·  Delete…  ·  Admin →
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8. palettes stay closed

   Our entire department recently did the newest update to Adobe InDesign (21.0)
   Steps to reproduce the issues: Close document and open another one

   Every single time I open a new file (which is many times per day) the pallets do not pop open. The workspace still looks like it should and when I click on a pallet to use it, it highlights like it would if it was popped open for use but nothing happens.

   Expected result: Pallets pop open so I can make changes on my file
   Actual result: Pallets highlight like they will open but actually stay closed and do nothing

   The only way I have found to make this work is to reset the workspace (whether it's one you have saved as your own or just using a default). EVERY. SINGLE. TIMEEE PLEASE FIX THIS

   Our entire department recently did the newest update to Adobe InDesign (21.0)
   Steps to reproduce the issues: Close document and open another one

   Every single time I open a new file (which is many times per day) the pallets do not pop open. The workspace still looks like it should and when I click on a pallet to use it, it highlights like it would if it was popped open for use but nothing happens.

   Expected result: Pallets pop open so I can make changes on my file
   Actual result: Pallets highlight like they will open but actually stay closed… more

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9. placing illustrator images

   One of my students was having an issue when placing a native AI file inside InDesign 21.0 that the graphics became distorted. His image was not very complex. He had a some columns and rows of circles that display and print in a totally different way then they are in the Illustrator file, and some white shapes he had on top of a solid color area disappeared. Everything is fine in Indesign when it is first placed, but if he goes back into Illustrator makes a change and then updates the modified link, that is when the change occurs. The only work around we found was saving the Illustrator file as an older version of Illustrator and then using that file in InDesign. I've never seen anything like this.

   One of my students was having an issue when placing a native AI file inside InDesign 21.0 that the graphics became distorted. His image was not very complex. He had a some columns and rows of circles that display and print in a totally different way then they are in the Illustrator file, and some white shapes he had on top of a solid color area disappeared. Everything is fine in Indesign when it is first placed, but if he goes back into Illustrator makes a change and then updates the modified link, that is when the change occurs. The… more

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   0 comments  ·  Graphics/Images/Assets  ·  Delete…  ·  Admin →
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   Need More Info  ·  AdminSanyam Talwar (Senior Lead Software Engineer, Adobe InDesign) responded

   Please send the following information to sharewithID@adobe.com :

   • Reproducible Steps – What were you doing when the issue occurred?
   • Video recording of the issue
   • Is(Are) the issue related to a specific document(s)/asset(s)? If yes, could you provide us with the document(s)/asset(s)? Please package the entire document (To package the document, choose File → Package…)

   —

   Adobe InDesign Team

10. imported mp4 showing as lines and not allowing poster frame

    When importing an MP4 the frame no longer shows the first frame image, it shows diagonal blue lines. A poster frame can also no longer be set.

    I've tried opening an old Indesign file that had an MP4 with a poster frame set and reimport the exact same MP4 next to it and it seems that the original MP4 works as expected, however the newly imported version of the same file doesn't show an image of the video and a poster frame cannot be set.

    Please find an example screenshot of this uploaded, showing the original MP4 working as expected (on the right, imported before the current version of InDesign), and the same file imported in the same way showing only a box with diagonal lines and no ability to set a poster frame (on the left of the uploaded screenshot).

    The version of InDesign is 21.0.

    When importing an MP4 the frame no longer shows the first frame image, it shows diagonal blue lines. A poster frame can also no longer be set.

    I've tried opening an old Indesign file that had an MP4 with a poster frame set and reimport the exact same MP4 next to it and it seems that the original MP4 works as expected, however the newly imported version of the same file doesn't show an image of the video and a poster frame cannot be set.

    Please find an example screenshot of this uploaded, showing the original MP4 working as expected… more

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    0 comments  ·  Others  ·  Delete…  ·  Admin →
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    Need More Info  ·  AdminSanyam Talwar (Senior Lead Software Engineer, Adobe InDesign) responded

    Please send the following information to sharewithID@adobe.com :

    • Reproducible Steps – What were you doing when the issue occurred?
    • Video recording of the issue
    • Is(Are) the issue related to a specific document(s)/asset(s)? If yes, could you provide us with the document(s)/asset(s)? Please package the entire document (To package the document, choose File → Package…)

    —

    Adobe InDesign Team

11. InDesign v 21.0 packaging bug hung up on idml file

    I created a document in the previous version of InDesign (v 20.5.1) and recently converted it to the new version to test things out. I was unable to package the design files from this file, it always seemed to get stuck on creating pdf and idml file and would completely freeze the program. It's definitely creating the files because the folder is there, but the idml file is only 1kb in size, so it's not being created properly. I converted the file back to the previous version and packaged and it did it with zero issues. Something different is happening with this new version.

    I created a document in the previous version of InDesign (v 20.5.1) and recently converted it to the new version to test things out. I was unable to package the design files from this file, it always seemed to get stuck on creating pdf and idml file and would completely freeze the program. It's definitely creating the files because the folder is there, but the idml file is only 1kb in size, so it's not being created properly. I converted the file back to the previous version and packaged and it did it with zero issues. Something different is happening… more

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    2 comments  ·  Crash/Freeze/Hang  ·  Delete…  ·  Admin →
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    Need More Info  ·  AdminSanyam Talwar (Senior Lead Software Engineer, Adobe InDesign) responded

    Please send the following information to sharewithID@adobe.com :

    • Reproducible Steps – What were you doing when the issue occurred?
    • Video recording of the issue
    • Is(Are) the issue related to a specific document(s)/asset(s)? If yes, could you provide us with the document(s)/asset(s)? Please package the entire document (To package the document, choose File → Package…)

    —

    Adobe InDesign Team

12. Cannot open InDesign files from Windows Explorer. InDesign version 2026. Double click and it kicks up an error. The files open fine if open

    Cannot open InDesign files from Windows Explorer. InDesign version 2026. Double click and it kicks up an error. The files open fine if opening in InDesign.

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13. Clicking icons (sometimes) does not open the palette

    Version: Indesign 21.0
    Expected result: clicking the icon opens the palette
    Actual result: the palette does not open, even though the icon has a "clicked" appearance
    Steps to reproduce: I haven't figured out, it seems to happen randomly... but restarting the program fixes it

    Note:
    The problem affects the entire column of icons shown in the screenshot, not just the clicked one.

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    0 comments  ·  UI/UI Scaling  ·  Edit…  ·  Delete…  ·  Admin →
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14. Review links broke after InDesign updated to version 21

    After sending an InDesign document out for review and others made comments, InDesign updated to version 21. Now the links are broke and the comments in the review are inaccessible.

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    0 comments  ·  Share for Review  ·  Edit…  ·  Delete…  ·  Admin →
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15. object moving with mouse

    When I try to move something on the screen, a big black area appears above the cursor and it goes across the whole screen. I've tried to change GPU option

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    0 comments  ·  Adjust Layout  ·  Edit…  ·  Delete…  ·  Admin →
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16. Can no longer expand palettes to full window screen height

    After upgrading to ID 2026, I can no longer expand my palettes to the full height of my screen. In the attached screen shot, the palette is as tall as I can make it. This seems to be the case for all palettes, not just layers. My screen resolution is 2560 x 1440.

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    1 comment  ·  UI/UI Scaling  ·  Delete…  ·  Admin →
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    Need More Info  ·  AdminSanyam Talwar (Senior Lead Software Engineer, Adobe InDesign) responded

    Please send the following information to sharewithID@adobe.com :

    • Reproducible Steps – What were you doing when the issue occurred?
    • Video recording of the issue

    —

    Adobe InDesign Team

17. Writing in Arabic is not possible in the new version

    In the new version, it looks that writing in Arabic is not possible (the letters are not connected). Is this a bug? I tried to reinstall the new version and I already have my other Adobe products and account set to "English support Arabic" in languages

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    0 comments  ·  Styles  ·  Delete…  ·  Admin →
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    Need More Info  ·  AdminSanyam Talwar (Senior Lead Software Engineer, Adobe InDesign) responded

    Please send the following information to sharewithID@adobe.com :

    • Reproducible Steps – What were you doing when the issue occurred?
    • Video recording of the issue
    • Is(Are) the issue related to a specific document(s)/asset(s)? If yes, could you provide us with the document(s)/asset(s)? Please package the entire document (To package the document, choose File → Package…)

    —

    Adobe InDesign Team

18. [ID-4272219]Text Threads disappear on adding text frames to Flex Layout

    Hello,
    I have noticed that when a file with text/frame threads is used in a Flex layout group, when exporting to idml these threads are broken.
    I am using the Middle East version.

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    0 comments  ·  Others  ·  Delete…  ·  Admin →
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    Under Review  ·  AdminSanyam Talwar (Senior Lead Software Engineer, Adobe InDesign) responded

    Hi,

    Thank you for reporting the issue. We have been able to reproduce the issue, and it is currently under investigation.

    —

    Adobe InDesign Team

19. [ID-4272200] In case of using Flex layout Reverse layout is not flipping RTL contents correctly

    It seems that when using Flex Layout, when you run "Reverse layout" in the Middle East version, the first text frame on the Flex Layout "group" doesn't flips correctly

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    0 comments  ·  Others  ·  Delete…  ·  Admin →
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    Under Review  ·  AdminSanyam Talwar (Senior Lead Software Engineer, Adobe InDesign) responded

    Hi,

    Thank you for reporting the issue. We have been able to reproduce the issue, and it is currently under investigation.

    —

    Adobe InDesign Team

20. publish online

    Last night I received an update to version 21.0 of Indesign 2026. Since then, Publish Online has a glitch where it shows certain file types (pngs, jpgs) as gray boxes, even when they are displaying correctly in InDesign. Illustrator, eps, and pdf files seem to work fine. I also notice that previously published documents seem to be fine still. Do I really need to go save all my images as these other file types and replace them, or is a fix coming soon for this?

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    1 comment  ·  ePub/HTML/Publish Online  ·  Delete…  ·  Admin →
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    Need More Info  ·  AdminSanyam Talwar (Senior Lead Software Engineer, Adobe InDesign) responded

    Please send the following information to sharewithID@adobe.com :

    • Reproducible Steps – What were you doing when the issue occurred?
    • Video recording of the issue
    • Is(Are) the issue related to a specific document(s)/asset(s)? If yes, could you provide us with the document(s)/asset(s)? Please package the entire document (To package the document, choose File → Package…)

    —

    Adobe InDesign Team