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Derek S.

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  1. 3 votes

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  2. 14 votes

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  3. 41 votes

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    Customer comments

    • InDesign lags when rearranging text boxes, adding image frames, adjusting frames that already exist
    • Selecting an item (e.g. text frame) in small and really uncomplicated documents has slight but very noticeable delays/lags, almost as if the click hangs and makes the item drag a little instead of just being selected.
    • Performance degradation is observed if more than 1 document is opened
    • Creating packages (File > Package) takes so much time – especially collecting image files into the Links-folder. This behavior is generally observed with Illustrator files.
    • Performance degradation is observed while working on indd document and not with the IDML of the indd document.
    • Lag observed for almost every action from selecting objects, resizing objects, or moving objects

    Troubleshooting steps tried to resolve issues

    • Disable 3rd party plugins - One of the customer has tried with Suitcase Fusion but there was no improvement in the performance.

    Workarounds

    • Change the…
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    Derek S. commented  · 

    +1 Especially with linked Illustrator files

    Derek S. supported this idea  · 
  4. 55 votes

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  5. 65 votes

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    There are many internal as well as external factors that can cause the InDesign application to crash/freeze/hang.

    A few workarounds are listed at https://helpx.adobe.com/in/indesign/kb/crash-on-launch.html.

    We would recommend you to upgrade to latest version as it is more robust.

    If you still face this issue even after updating, please submit the crash report to us. (Guidelines to submit crash are available at https://helpx.adobe.com/indesign/kb/submit-crash-reports.html)

    Derek S. supported this idea  · 
  6. 39 votes

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  7. 4 votes

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    Derek S. commented  · 

    +1 to this. Still an issue with InDesign 16.0.1 and Illustrator 25.0.1., as well, although the programs don't outright crash anymore; just really slow.

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  8. 11 votes

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    Derek S. supported this idea  · 
  9. 5 votes

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  10. 12 votes

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    Under Review  ·  amaarora responded

    Thanks for reporting. We will review the issue shortly.

    -InDesign Team

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  11. 3 votes

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  12. 3 votes

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  13. 2 votes

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  14. 140 votes

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  15. 34 votes

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  16. 48 votes

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  17. 36 votes

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  18. 31 votes

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    Derek S. commented  · 

    +1 for Save for Web or the more modern Save for Screens exporting options

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  19. 17 votes

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    Derek S. supported this idea  · 
  20. 42 votes

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    Derek S. supported this idea  · 
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