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Toby Nelson

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  1. 2 votes

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    Toby Nelson supported this idea  · 
  2. 4 votes

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  3. 14 votes

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    Hello All,

    Thank you for reporting the issue to us.

    In the latest version of InDesign, Id 14.0.3
    We have fixed multiple scenarios where the movement of objects was found to be slow.

    Please upgrade your InDesign application to the latest version to try out the fix.

    If you are unable to see the update yet, go to Creative Cloud desktop application, open the menu (three dots) from the top-right corner and click on ‘Check For App Updates’.

    If you face any problems with the new update, do let us know in the comments.

    You may also follow the below given link for the list of all fixed issues in Id 14.0.3
    https://helpx.adobe.com/indesign/kb/fixed-issues.html

    Toby Nelson supported this idea  · 
  4. 43 votes

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    Hello All,

    Thank you for your patience all this while.
    This issue is now fixed in the latest update (Id 14.0.1) of InDesign CC.
    If you are unable to see the update notification yet, open the menu (three dots) from the top-right of Creative Cloud desktop application and click on ‘Check For App Updates’.

    Once the update button is shown against InDesign CC, click on the button to update your InDesign to Id 14.0.1 for the fix of the issue.
    Do let us know in the comments, if you face any problem with the new update.

    List of fixed issues can be found at: helpx.adobe.com/indesign/kb/fixed-issues.html

    Regards,
    InDesign Team

    Toby Nelson supported this idea  · 
  5. 3 votes

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    An error occurred while saving the comment
    Toby Nelson commented  · 

    And as sure as night follows day they are still present in 18.0. Does anyone at adobe actually give a toss?

    An error occurred while saving the comment
    Toby Nelson commented  · 

    Still present in 17.4. Is anyone actually fixing this steaming pile?

    An error occurred while saving the comment
    Toby Nelson commented  · 

    And they are still present in 17.3. Is this problem ever going to be fixed? Or are we just expected to pay for broken software forever?

    An error occurred while saving the comment
    Toby Nelson commented  · 

    And they are still present in 17.2.1

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  6. 11 votes

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    CLOSED  ·  Abhinav Kaushik responded

    With the release of InDesign 2020(15.0.1), we have enhanced our recovery workflow which fixes multiple scenarios of document corruption.

    If your file is still not getting repaired in InDesign CC2020, can you please share the document with Grp-idfile@adobe.com.

    Thanks,
    Adobe InDesign team"

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  7. 2 votes

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  8. 3 votes

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  9. 3 votes

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  10. 6 votes

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  11. 282 votes

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    Completed  ·  Abhinav Kaushik responded

    Scalable UI feature is now available in the latest version of InDesign – InDesign 2022. Please get the latest version of InDesign from the Creative Cloud Desktop app. — Adobe InDesign team

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  12. 296 votes

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  13. 100 votes

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    CLOSED  ·  Abhinav Kaushik responded

    Hello All,

    Thank you for your patience all this while.
    We had launched our investigation into the matter to get to the root cause of the problem. As the part of our investigation, we had reached out to many of you personally over email.
    We have concluded our investigation and have come up with few findings.

    1. For many of the users the issue got fixed after updating InDesign to a newer version.
    2. For some, the issue got resolved after disabling a third-party application such as Suitecase fusion etc.
    3. For few, the issue was intermittent and is no longer reproducible.
    4. For majority of the users, the underlying cause of the performance issue was identified to be related to span columns, cross-references, third party plugin etc.

    We have created separated threads for these issues and we are now working towards resolving them.

    However, over the time this thread…

    Toby Nelson supported this idea  · 
  14. 98 votes

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    We're happy to announce that the fix for this issue is now available in the latest update of InDesign - version 17.2 that is available from Creative Cloud Desktop application.

    Please update to this latest InDesign version to get the fix.

    --

    Adobe InDesign team

    Toby Nelson supported this idea  · 
  15. 5 votes

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    CLOSED  ·  amaarora responded

    To identify the cause of this issue, we had started our investigation with the aim to resolve it. You might have also received email from us seeking more details to help in our investigation.

    We’ve concluded our investigation and came up with the finding : Either the issue is fixed in the latest release of InDesign or the issue was intermittent in nature at the time of its reporting and is not reproducible now.

    We recommend you to upgrade to the latest version of InDesign 2020 (if you’re not already on it). It contains a lot of stability fixes.

    If you still face this issue even after updating to the latest version of InDesign, please submit the crash report to us. (The guidelines to submit crash are available at (https://helpx.adobe.com/indesign/kb/submit-crash-reports.html)
    We seek your support in our continual effort to improve InDesign.


    Adobe InDesign Team

    Toby Nelson supported this idea  · 
  16. 3 votes

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    CLOSED  ·  amaarora responded

    To identify the cause of this issue, we had started our investigation with the aim to resolve it. You might have also received email from us seeking more details to help in our investigation.

    We’ve concluded our investigation and came up with the finding : Either the issue is fixed in the latest release of InDesign or the issue was intermittent in nature at the time of its reporting and is not reproducible now.

    We recommend you to upgrade to the latest version of InDesign 2020.0.1 (if you’re not already on it). It contains a lot of stability fixes.

    If you still face this issue even after updating to the latest version of InDesign, please submit the crash report to us. (The guidelines to submit crash are available at (https://helpx.adobe.com/indesign/kb/submit-crash-reports.html)

    We seek your support in our continual effort to improve InDesign.


    Adobe InDesign Team

    Toby Nelson supported this idea  · 
  17. 3 votes

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    An error occurred while saving the comment
    Toby Nelson commented  · 

    This has been like this for YEARS. Why is it not fixed?

    An error occurred while saving the comment
    Toby Nelson commented  · 

    This absolutely drives me mad! And it's still present in 2022!

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  18. 5 votes

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    Toby Nelson supported this idea  · 
  19. 12 votes

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    Hello All,

    Thank you for your patience all this while, We have concluded our investigation into the issue and below is our finding.

    This issue is due to the use of a specific version of Extensis Universal Type client: version 6.1.6.
    The issue is reproducible only with Id 2018 as Extensis UTC 6.1.6 is not compatible with Id 2019.

    Please note:
    If you are using Extensis UTC 6.1.6 with InDesign 2018 please use any other version of Extensis UTC which is compatible with Id 2018 to avoid this issue.

    Or you can upgrade to Id 2019 and used compatible version of Extensis UTC.

    Thanks,
    InDesign Team

    Toby Nelson supported this idea  · 
  20. 8 votes

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    Toby Nelson supported this idea  · 
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