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Toby Nelson

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  1. 7 votes

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    Toby Nelson commented  · 

    Still happening on version TWENTY. Hello? Is there anyone there adobe?

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    Toby Nelson commented  · 

    This is STILL happening on version 17.3! What on earth are they doing with our money?

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  2. 29 votes

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    Toby Nelson supported this idea  · 
  3. 41 votes

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    Toby Nelson commented  · 

    I'll tell you why - because this app has essentially been abandoned by adobe, and by doing pointless changes like this that achieve LESS than nothing they are seen to be 'updating' this unstable, bug riddled mess of an app instead of actually making the changes is users actually want an need.

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    Toby Nelson commented  · 

    I cannot believe they've done this when the app has so many other issues. Pointless change just for the sake of it.

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  4. 126 votes

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    Hi,

    Thank you for reporting the issue. We are currently investigating the issue and updated the status in the Uservioce thread. However, the issue is still not reproducible in-house and we need additional information

    1. Screenshot of Memory usage while the issue is observed
    2. Is the "Contextual Task bar" shown? If yes, Disable it from "Window->Contextual Task bar"
    3. Please follow the below steps for InDesign 20.0.1.32 and InDesign PR 20.1.0.28 on Macintosh
    • Open Terminal in full screen mode
    • Drag the InDesign application on terminal (e.g. "/Applications/Adobe\ InDesign\ 2025/Adobe\ InDesign\ 2025.app/Contents/MacOS/Adobe\ InDesign\ 2025")
    • Copy the logs when you start facing the slowness in a text(.txt) file. Share the file with us at sharewithID@adobe.com.

    Adobe InDesign Team

    Toby Nelson supported this idea  · 
  5. 2 votes

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    Toby Nelson commented  · 

    This has now been going on for YEARS an is still not fixed

    Toby Nelson supported this idea  · 
  6. 178 votes

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    Toby Nelson commented  · 

    Still not been implemented in 2024 despite it being a top rated issue. What a shock.

    Toby Nelson supported this idea  · 
  7. 179 votes

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    Toby Nelson supported this idea  · 
  8. 211 votes

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    The fix for this issue is now available in the latest update (14.0.2) of InDesign 2019.

    If you are unable to see the update notification, open the menu (three dots) from the top-right of Creative Cloud desktop application and click on ‘Check For App Updates’.
    Once the update button is shown against InDesign, click on the button to update to Id 14.0.2.

    If you face any problems with the new update, do let us know in the comments.

    The list of fixed issues can be found at: helpx.adobe.com/indesign/kb/fixed-issues.html


    Adobe InDesign team

    Toby Nelson supported this idea  · 
  9. 225 votes

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    Toby Nelson supported this idea  · 
  10. 7 votes

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    Toby Nelson commented  · 

    Why is this still not fixed? Oh that's right, this app has basically been abandoned.

    Toby Nelson supported this idea  · 
  11. 1 vote

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    Toby Nelson shared this idea  · 
  12. 1 vote

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  13. 5 votes

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    Toby Nelson supported this idea  · 
  14. 7 votes

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    CLOSED  ·  amaarora responded

    To identify the cause of this issue, we had started our investigation with the aim to resolve it. You might have also received email from us seeking more details to help in our investigation.

    We’ve concluded our investigation and came up with the finding : Either the issue is fixed in the latest release of InDesign or the issue was intermittent in nature at the time of its reporting and is not reproducible now.

    We recommend you to upgrade to the latest version of InDesign 2020 (if you’re not already on it). It contains a lot of stability fixes.

    If you still face this issue even after updating to the latest version of InDesign, please submit the crash report to us. (The guidelines to submit crash are available at (https://helpx.adobe.com/indesign/kb/submit-crash-reports.html)
    We seek your support in our continual effort to improve InDesign.


    Adobe InDesign Team

    Toby Nelson supported this idea  · 
  15. 6 votes

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    CLOSED  ·  amaarora responded

    To identify the cause of this issue, we had started our investigation with the aim to resolve it. You might have also received email from us seeking more details to help in our investigation.

    We’ve concluded our investigation and came up with the finding : Either the issue is fixed in the latest release of InDesign or the issue was intermittent in nature at the time of its reporting and is not reproducible now.

    We recommend you to upgrade to the latest version of InDesign 2020 (if you’re not already on it). It contains a lot of stability fixes.

    If you still face this issue even after updating to the latest version of InDesign, please submit the crash report to us. (The guidelines to submit crash are available at (https://helpx.adobe.com/indesign/kb/submit-crash-reports.html)
    We seek your support in our continual effort to improve InDesign.


    Adobe InDesign Team

    Toby Nelson supported this idea  · 
  16. 3 votes

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    Toby Nelson supported this idea  · 
  17. 2 votes

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    Please send the following information to santalwa@adobe.com :

    Reproducible Steps – What were you doing when InDesign the issue occurred?
    • Video recording of the issue?
    • Is(Are) the issue related to a specific document(s)/asset(s)? If yes, could you provide the document(s)/asset(s) to us? Please package the entire document (To package the document, choose File → Package…)


    Adobe InDesign Team

    Toby Nelson supported this idea  · 
  18. 36 votes

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    Toby Nelson commented  · 

    This is NOT fixed - it has been going on for years and is happening on 19.1 still. I've been in touch with abode and they insist it is corrupt files that cause it - when I proved to them it wasn't they stopped replying to me. Indesign is a bug riddled JOKE.

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    Toby Nelson commented  · 

    This still is NOT fixed in 18.5...

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    Toby Nelson commented  · 

    This is NOT fixed. It is still present in 18.3

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  19. 2 votes

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    Hello All,

    We have fixed a number of crashes with InDesign’s latest Nov’18 update.
    Please download the latest InDesign version (InDesign CC 14.0.1) for the fix.

    List of crashes and other issues that have been fixed with the update can be found at the below provided link:
    https://helpx.adobe.com/indesign/kb/fixed-issues.html

    If you are unable to see the update yet, go to Creative Cloud application, click on the context menu on the top right and click on Check for App Updates.

    Regards,
    InDesign Team

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  20. 1 vote

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    Toby Nelson supported this idea  · 
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