7641 results found

1. InDesign CC 2018 Crashing Several Times Daily

   After updating to InDesign 2018 the application suffered from crashing. I applied the CopyPlugin_MAC.app patch, but it did not fix the issue.

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   4 comments  ·  Crash/Freeze/Hang  ·  Delete…  ·  Admin →
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   CLOSED  ·  amaarora responded

   To identify the cause of this issue, we had started our investigation with the aim to resolve it. You might have also received email from us seeking more details to help in our investigation.

   We’ve concluded our investigation and came up with the finding : Either the issue is fixed in the latest release of InDesign or the issue was intermittent in nature at the time of its reporting and is not reproducible now.

   We recommend you to upgrade to the latest version of InDesign 2020 (if you’re not already on it). It contains a lot of stability fixes.

   If you still face this issue even after updating to the latest version of InDesign, please submit the crash report to us. (The guidelines to submit crash are available at (https://helpx.adobe.com/indesign/kb/submit-crash-reports.html)
   We seek your support in our continual effort to improve InDesign.

   —
   Adobe InDesign Team

2. drop shadow effect bug - in NEW 2018 Indesign

   The Blend Mode in DROP SHADOW is FROZEN on MULTIPLY.. I cannot choose any other blend option... i.e. screen, darken, lighten..and it defaults to MULTIPLY...

   I tried drop shadow filter on multiple elements and documents.. STILL FROZEN... BIG BUG..

   I'll go back to using the older version until you get your issues fixed.

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   4 comments  ·  Effects/Transparency  ·  Delete…  ·  Admin →
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   Need More Info  ·  amaarora responded

   Hi,
   Can you add a video showing the issue? and some steps to reproduce the issue…
   We are unable to reproduce this bug.
   Are you on MAC or Win? Does it happen with all documents?
   You can add a video to WeTransfer/Dropbox etc and add a link here as comment.

   Also, please confirm if your issue is similar to one mentioned here.. https://indesign.uservoice.com/forums/601180-adobe-indesign-bugs/suggestions/31964464-blending-effects

   -Aman

3. Tagged artifacts are not propery exported to PDF

   1. CC 2017.1
   2. Create an InDesign Document with correct tagging, articles, etc. Spend hours because there is no simple way doing this without expensive plugins. Our small monthly payment is used to include more important functions like Stock-Photos. Export PDF, correct some minor errors and check it with PAC. You´ll get many Content errors, because artifacts are not properly tagged. Try to solve it in Acrobat with the tags/order/...-panel. Spend more hours with vanishing objects and many other amusing bugs. Find the Preflight-Tool to tag all objects at once.
   3. Correct tagging while generating the PDF.
   4. Lost my mind ... Please overhaul the UA-PDF workflow – or at least – fix all the bugs in InDesign and Acrobat.

   1. CC 2017.1
   2. Create an InDesign Document with correct tagging, articles, etc. Spend hours because there is no simple way doing this without expensive plugins. Our small monthly payment is used to include more important functions like Stock-Photos. Export PDF, correct some minor errors and check it with PAC. You´ll get many Content errors, because artifacts are not properly tagged. Try to solve it in Acrobat with the tags/order/...-panel. Spend more hours with vanishing objects and many other amusing bugs. Find the Preflight-Tool to tag all objects at once.
   3. Correct tagging while generating the PDF.
   4. Lost my mind ... Please overhaul… more
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   0 comments  ·  PDF Export  ·  Delete…  ·  Admin →
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4. Recent file panel

   When Indesign first opens, the time stamp on the recent file is not correct. Some of the files are marked "in an hour" as when they were opened. Others are just marked as 4 hours ago.

   The normal keyboard shortcut for hide does not work either on this screen.

   Indesign CC 2017.1 release 12.1.0.56 build

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   5 comments  ·  Performance/Usability  ·  Delete…  ·  Admin →
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5. beachballs

   Beach balls, beach balls and beach balls and wait for the next move in indesign. We do not find a solution to this problem on the Internet. Can Adobe solve this?

   5 votes

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   0 comments  ·  Performance/Usability  ·  Delete…  ·  Admin →
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   CLOSED  ·  amaarora responded

   Hello All,

   Thank you for your patience all this while.
   We had launched our investigation into the matter to get to the root cause of the problem. As the part of our investigation, we had reached out to many of you personally over email.
   We have concluded our investigation and have come up with few findings.

   1. For many of the users the issue got fixed after updating InDesign to a newer version.
   2. For some, the issue got resolved after disabling a third-party application such as Suitecase fusion etc.
   3. For few, the issue was intermittent and is no longer reproducible.
   4. For majority of the users, the underlying cause of the performance issue was identified to be related to span columns, cross-references, third party plugin etc.

   We have created separated threads for these issues and we are now working towards resolving them.

   However, over the time this thread has become too generic to serve its purpose effectively. As per your feedback and the outcome of our investigation we have created multiple threads to address each root cause separately and effectively.
   If you are facing any slowness in InDesign or seeing any other performance issue, we request you vote for the relevant thread or create a new thread specifying the action/workflow which is slowing you down.
   We seek your support in our continuous effort to improve InDesign.

   -InDesign Team

   Hello All,

   Thank you for your patience all this while.
   We had launched our investigation into the matter to get to the root cause of the problem. As the part of our investigation, we had reached out to many of you personally over email.
   We have concluded our investigation and have come up with few findings.

   1. For many of the users the issue got fixed after updating InDesign to a newer version.
   2. For some, the issue got resolved after disabling a third-party application such as Suitecase fusion etc.
   3. For few, the issue was intermittent and is no longer reproducible.
   4. For majority of the users, the underlying cause of the performance issue was identified to be related to span columns, cross-references, third party plugin etc.

   We have created separated threads for these issues and we are now working towards resolving them.

   However, over the time this thread… more

6. The "Find" function doesn't work properly. It writes backward or not at all

   The "Find" function doesn't work properly. It writes backward or not at all

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   6 comments  ·  Others  ·  Delete…  ·  Admin →
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   Closed: Fixed  ·  Abhinav Kaushik responded

   Please update InDesign to the latest version, InDesign CC 2018 (13.0) for the fix of the issue.

7. Tool fly outs appearing on wrong monitor

   I am using a dual monitor setup, my left hand monitor is a standard widescreen monitor, my right hand monitor is a Wacom Cintiq.

   When I have InDesign maximized on the Wacom and attempt to access a fly out menu on the toolbar it opens the fly out menu on the very right-hand edge of the standard monitor. Which makes it impossible for me to select from the fly out menu without having to put down the stylus, switch to a mouse, and repeat the action to bring up the fly out menu and then select the item I wanted. This issue does not occur in Photoshop or illustrator.

   I am using a dual monitor setup, my left hand monitor is a standard widescreen monitor, my right hand monitor is a Wacom Cintiq.

   When I have InDesign maximized on the Wacom and attempt to access a fly out menu on the toolbar it opens the fly out menu on the very right-hand edge of the standard monitor. Which makes it impossible for me to select from the fly out menu without having to put down the stylus, switch to a mouse, and repeat the action to bring up the fly out menu and then select the item I wanted.… more

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   0 comments  ·  UI/UI Scaling  ·  Delete…  ·  Admin →
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   Closed: Fixed  ·  Abhinav Kaushik responded

   Please update InDesign to the latest version, InDesign CC 2018 (13.0) for the fix of the issue.

8. Tables Style panel sometimes shows no styles

   Sometimes the Tables palette shows no styles, even though they exist.

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   1 comment  ·  Text/Story/Table  ·  Delete…  ·  Admin →
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9. create new document dialog

   When I clicked create new documents button the new dialog not shown and no templates available like photoshop or illustrator and only show the old new document dialog and when I checked my preferences I could not find Use legacy option check box at all in General Tab

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   2 comments  ·  UI/UI Scaling  ·  Delete…  ·  Admin →
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   Need More Info  ·  amaarora responded

   Hi,
   Are you on Japanese or MENA feature set of InDesign?
   Japanese feature set – Japanese, Korean, Chinese (zh_CN and zh_TW)
   MENA feature set – Arabic, Hebrew, French (Morocco)

   Currently we have the new “Create new document” dialog only for the Roman feature set.
   We have however have working to get the new “Create new document” for Japanese and MENA feature sets as well with the upcoming CC 2018.0 release.
   You can test and try the new “Create new document” for MENA feature set in the Beta build posted on the InDesign Pre-Release program. Follow the below link for joining InDesign Pre-Release program and getting access to the Beta build of InDesign.

   https://www.adobeprerelease.com/beta/C6DFA254-C40C-4EEB-8F6D-F4AEDA2E6171/participate/F2ECD64C-FC6A-411F-B75E-B662ADCDDEA8

   If it is otherwise, please let us know.

   -Aman

10. grey box under workspace tab

    I have a grey dialog box that appears under the workspace selection tab, and Im not sure how to make it go away. There is now dialogue in the box ever. Thanks everyone!

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    CLOSED  ·  4 comments  ·  UI/UI Scaling  ·  Delete…  ·  Admin →
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11. Bug in 21.4 and 21.4.1 not recognize the local TrueType font

    After updating to InDesign 21.4 and 21.4.1, I encountered a major bug regarding font management, specifically with local TrueType fonts (like Futura TT).

    ISSUE SYMPTOMS:
    1. InDesign 21.4 does not recognize the local TrueType font anymore. The text appears highlighted in pink (substituted font) and the font name appears in square brackets like [Futura (TT)].
    2. In the "Find/Replace Font" dialog, it says "Missing Fonts: 0", but the substitution remains active and the text is not rendered correctly.
    3. Placing the correct .ttf files into the "Document Fonts" folder is completely ignored by version 21.4.

    TROUBLESHOOTING DONE:
    - Cleared Adobe font caches and deleted .lst files (no effect).
    - Reset InDesign preferences (no effect).

    PROOF OF THE BUG:
    I performed a downgrade to InDesign 21.3. Opening the exact same file (.indd and .idml) with the exact same font files on the exact same Mac works perfectly. Version 21.3 recognizes the font instantly and the pink highlight disappears.

    This is clearly a regression/bug introduced in the 21.4 update regarding how InDesign handles local TrueType fonts when a system font conflict occurs. Please look into this.

    • InDesign Version: 21.4 and InDesign Version: 21.4.1
    • OS: macOS

    After updating to InDesign 21.4 and 21.4.1, I encountered a major bug regarding font management, specifically with local TrueType fonts (like Futura TT).

    ISSUE SYMPTOMS:
    1. InDesign 21.4 does not recognize the local TrueType font anymore. The text appears highlighted in pink (substituted font) and the font name appears in square brackets like [Futura (TT)].
    2. In the "Find/Replace Font" dialog, it says "Missing Fonts: 0", but the substitution remains active and the text is not rendered correctly.
    3. Placing the correct .ttf files into the "Document Fonts" folder is completely ignored by version 21.4.

    TROUBLESHOOTING DONE:
    - Cleared Adobe… more

    4 votes

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    2 comments  ·  Text/Story/Table  ·  Delete…  ·  Admin →
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12. Alt+drag duplicates only one object

    When two or more placed/linked files are selected and duplicated using Alt+drag, only one of the objects is duplicated.

    (Workaround: Grouping the linked objects before Alt+drag works as expected

    Indesign 21.4
    macOS Tahoe Version 26.5.1

    4 votes

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    0 comments  ·  Others  ·  Delete…  ·  Admin →
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13. [ID-4281595] Share for Review Comment Emails Render Raw HTML Instead of Formatted Text

    Share for Review email notifications contain raw HTML code in the message body. Comment text is wrapped in visible <pre style="font-family:Arial, Helvetica, sans-serif; white-space:pre-line;"> tags that render as code rather than formatted text, making the emails difficult to read. The HTML should be rendered, not displayed as raw markup.

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    4 votes

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    2 comments  ·  Share for Review  ·  Delete…  ·  Admin →
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    Under Review  ·  AdminRavi Kiran (Admin, Adobe InDesign) responded

    Thanks for reporting this issue.

    We are currently reviewing this.

    
    

    --

    Adobe InDesign team

14. [ID-4276616][Win]InDesign 21.x does not launch after Windows update due to corrupt VCRuntime

    Indesign and some other products are failing to open, and it all related to the Microsoft C++ Redistributable, we just have to repair it and it starts working again.
    Please work with Microsoft on the issue, something is happening that is making it very very hard to manage and work with InDesign because of the problem. I think it is happening with other Adobe products too

    Microsoft Support request number: 2602270030003886

    Impact

    Cumulative update appears to be removing the msvcp140.dll, vcruntime140.dll and vcruntime140_1.dll from the C:\Windows\System32 directory

    Investigations currently by Microsoft

    The investigation is currently ongoing with both the Microsoft VC++ team and the MSI development team. Current findings indicate multiple contributing factors behind the reported VC runtime corruption and installation issues.

    Details requested by Microsoft to be collected by customer

    Capture additional logging via the [Introduction to TroubleShootingScript toolset (TSS) - Windows Client | Microsoft ( https://learn.microsoft.com/en-us/troubleshoot/windows-client/windows-tss/introduction-to-troubleshootingscript-toolset-tss), to generate a DND_SetupReport and share it with sharewithID@adobe.com

    • Download and unzip toolset from:  https://aka.ms/getTSS
    • Launch an elevated Powershell prompt
    • Run the following to ensure the script can be executed: Set-ExecutionPolicy -scope Process -ExecutionPolicy RemoteSigned -Force
    • Capture the installation data by running the tss script as follows: .\TSS.ps1 -Collectlog DND_SetupReport
    • Zip the resulting C:\MS_DATA folder containing the files, and upload to the File Transfer site.

    Indesign and some other products are failing to open, and it all related to the Microsoft C++ Redistributable, we just have to repair it and it starts working again.
    Please work with Microsoft on the issue, something is happening that is making it very very hard to manage and work with InDesign because of the problem. I think it is happening with other Adobe products too

    Microsoft Support request number: 2602270030003886

    Impact

    Cumulative update appears to be removing the msvcp140.dll, vcruntime140.dll and vcruntime140_1.dll from the C:\Windows\System32 directory

    Investigations currently by Microsoft

    The investigation is currently ongoing with both the Microsoft… more

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    3 comments  ·  Crash/Freeze/Hang  ·  Delete…  ·  Admin →
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15. spinning wheel effing up programme v21.3

    This just started randomly happening in the middle of a working day and now won't go away.

    The spinning wheel appears when working on a file (normally placing images). I can close the job, but I cannot save (unless I "save as" again), cannot undo anything, and other menu items are greyed out as well. The programme won't close, and I have to force quit. Making it impossible to get through a job.

    No background tasks are appearing.

    I have had two remote sessions with Adobe agents, and both times they did something different that was supposed to "fix" the problem. Still having the problem!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

    1st fix (completely uninstalled everything Adobe related on my computer and reinstalled everything. All preferences and saved settings removed. DIDN'T WORK

    2nd fix - updating graphics card that was out of date. Worked for the rest of the day and then started the following day again.
    The jobs are not large, and the graphics are not complex.

    ADOBE FIX YOUR PROGRAMMES PROPERLY!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

    This just started randomly happening in the middle of a working day and now won't go away.

    The spinning wheel appears when working on a file (normally placing images). I can close the job, but I cannot save (unless I "save as" again), cannot undo anything, and other menu items are greyed out as well. The programme won't close, and I have to force quit. Making it impossible to get through a job.

    No background tasks are appearing.

    I have had two remote sessions with Adobe agents, and both times they did something different that was supposed to "fix" the… more

    4 votes

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    2 comments  ·  Crash/Freeze/Hang  ·  Delete…  ·  Admin →
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16. AI content labelling

    Hi, I just opened indesign to see my own work labelled as AI generated. I haven't used any AI tools to produce any of my data, yet it appears as such in many instances. Are these metadata stores upon export too? How is Adobe going to address this? This basically robs me of my copyrights. Would appreciate if this was only toggle on/off feature, and not the default.
    Cheers,
    Tomas

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    4 votes

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    2 comments  ·  Share for Review  ·  Delete…  ·  Admin →
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17. InDesign for macOS clearing Undo stack

    1. Adobe InDesign 2026 v21.2.0.30 for macOS
    2. Restart macOS, Open document in InDesign, and work with document normally.
    3. Undo should remain available, with a long history of undo steps while working on a document.
    4. During the course of working with the document at some point the history will clear and undo will become unavailable via keyboard shortcut, menu, or the panel.

    This behavior is similar to the behavior described in ID-4274243 (https://indesign.uservoice.com/forums/601180-adobe-indesign-bugs/suggestions/50813147--id-4274243-indesign-clearing-undo-stack-frequent?linkId=100000398096855) but unlike that issue, this is affecting users on macOS and is present in v21.2.0.30.

    Two users on our staff are affected, both are running macOS 26.3 on a 16" MacBook Pro w/ M1 Pro, connected to an Asus ProArt 4k monitor via USB-C.

    1. Adobe InDesign 2026 v21.2.0.30 for macOS
    2. Restart macOS, Open document in InDesign, and work with document normally.
    3. Undo should remain available, with a long history of undo steps while working on a document.
    4. During the course of working with the document at some point the history will clear and undo will become unavailable via keyboard shortcut, menu, or the panel.

    This behavior is similar to the behavior described in ID-4274243 (https://indesign.uservoice.com/forums/601180-adobe-indesign-bugs/suggestions/50813147--id-4274243-indesign-clearing-undo-stack-frequent?linkId=100000398096855) but unlike that issue, this is affecting users on macOS and is present in v21.2.0.30.

    Two users on our staff are affected, both are running macOS 26.3… more

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    1 comment  ·  Performance/Usability  ·  Delete…  ·  Admin →
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18. Ongoing performance issues with large InDesign files

    We’re running into frequent slowdowns and crashes when working with large InDesign documents (lots of pages, linked assets, complex styles, long text flows). It’s happening across multiple machines, not just one setup.
    At Tech Formation, we support teams that depend on InDesign for real production work, and these issues are starting to affect delivery timelines and workflows.
    It would be great to know whether this is a known issue and whether there’s any workaround or logging we can enable to help diagnose it.

    4 votes

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    0 comments  ·  Accessibility  ·  Delete…  ·  Admin →
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19. Use of Paragraph Rules results in untagged PDF path elements

    InDesign 21.1

    Action: Apply Paragraph Rule

    Expected Result: Rules are tagged as artifacts when exporting to PDF

    Actual Result: The resulting path gets included in tagging, but is not tagged as an artifact. This results in errors when auditing for WCAG 2.1 compliance.

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20. Show Import Options no longer stays checked

    The "show import options" box will not stay checked in the "Place" window. Sometimes it does stay checked for one or two items but if you are importing more than that it will not stay checked.

    Previously it stayed checked until the next time that inDesign was restarted. This may seem minor but is an extreme inconvenience and severely hindering workflow.

    Version: 20.5

    Steps to reproduce:
    1. While working in document, Control+D (or "File>Place")
    2. Sees "Show Import Options" is unchecked, check box
    3. Place object
    4. Control+D to place new object
    5. Sees "Show Import Options" is unchecked AGAIN, re-check box
    6. Place new object
    7. Repeat ad nauseam

    Expected result: When "Show Import Options" is checked after first use, it will stay checked until the program is shut down and re-opened.

    Actual result: Not that.

    The "show import options" box will not stay checked in the "Place" window. Sometimes it does stay checked for one or two items but if you are importing more than that it will not stay checked.

    Previously it stayed checked until the next time that inDesign was restarted. This may seem minor but is an extreme inconvenience and severely hindering workflow.

    Version: 20.5

    Steps to reproduce:
    1. While working in document, Control+D (or "File>Place")
    2. Sees "Show Import Options" is unchecked, check box
    3. Place object
    4. Control+D to place new object
    5. Sees "Show Import Options" is unchecked AGAIN,… more

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    0 comments  ·  Performance/Usability  ·  Delete…  ·  Admin →
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