Adobe InDesign: Bugs

When filing a new bug, please provide:

  1. Version of Adobe InDesign, InCopy or InDesign Server
  2. Steps to reproduce the issues
  3. Expected result
  4. Actual result
  5. Test file, screenshot, video or GIF capturing the issue (optional)
If you are facing a crash in InDesign, please submit the crash report as well. How to Submit Crash Report
Join the InDesign Prerelease Program to try out the new features and the bug fixes that are available in beta builds.

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  1. Importing files - file sort is off

    When importing a group of files InDesign used to sort them alphabetically so that when you place them they are in order. This is no longer the case...it seems to place the files in a random order. This is a task I do often and not having this feature adds A LOT of work to my workflow. Please fix this asap.

    1 vote
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    0 comments  ·  Performance/Usability  ·  Flag idea as inappropriate…  ·  Admin →
  2. background issue PDF

    I can not export a DPF file from my InDesign file. I keep getting the message that a background issues has occurred and the PDF can not be saved. HELP!!!!!

    1 vote
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    2 comments  ·  PDF Export  ·  Flag idea as inappropriate…  ·  Admin →

    We have released InDesign CC2019.0.2 with lot of stability fixes. If you are not on 14.0.2.324 then I would recommend you to upgrade to latest version as it is more robust.

    If you still face this issue even after updating, please send the following information to santalwa@adobe.com :
    • Error snapshot or video recording of the issue?
    • Is(Are) the issue related to a specific document(s)/asset(s)? If Yes, Can you please provide the document(s)/asset(s)? Please package the entire document(To package the document, Go to File → Package)
    • Does Trashing preference and cache, please create a backup of Preference and cache before trashing them, help to resolve the issue?

    Adobe InDesign Team

  3. control

    InDesign CC 2018

    Control palette will not change from floating to dock top or bottom.

    1 vote
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    0 comments  ·  Others  ·  Flag idea as inappropriate…  ·  Admin →
  4. couldn't paste

    I could not paste a letter character AND a tab into a table cell. I could paste letter-tab-letter, but not tab-letter. It would paste just the letter without the tab. Weird I know, and I can't duplicate it right now, but just in case others have seen it.

    1 vote
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    0 comments  ·  Text/Story/Table  ·  Flag idea as inappropriate…  ·  Admin →
  5. InDesign crashes on launch with clean preference if Brother Printer is default printer

    On STRG+P InDesgin (CC18 / 13.0.1 x64) crashes! Working on PC WIN7 64 bit. It happens on existing Document choosing Printer Brother MFC-6890. If I create a new Document ans I can choose PDF oder other, it works. Choosing Brother-Printer -> Crash!

    1 vote
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    1 comment  ·  Crash  ·  Flag idea as inappropriate…  ·  Admin →

    We have fixed the issue with InDesign’s Mar 2018 update.
    Please download the latest InDesign version (InDesign CC 13.1) for the fix.

    List of crashes and other issues that have been fixed with the update can be found at the below provided link:
    https://helpx.adobe.com/indesign/release-note/indesign-cc-march-2018-13-1-release-notes.html

    If you’re unable to see the update, go to Creative Cloud application, click on the context menu on the top right and click on Check for App Updates.

    Thanks,
    InDesign Team

  6. when I click on Indesign document, the program oben but nut the the documents

    Have had to restart computer twice now to get latest update of InDesign to open and/or create any documents at work.

    1 vote
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    0 comments  ·  Others  ·  Flag idea as inappropriate…  ·  Admin →
  7. FIX INDESIGN SO I DON'T HAVE TO WORK WITH A PIXELATED BOX

    FIX INDESIGN SO I DON'T HAVE TO WORK WITH A PIXELATED BOX

    1 vote
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    0 comments  ·  Others  ·  Flag idea as inappropriate…  ·  Admin →
  8. Extension Manager can't be found in Mac version of Indesign 2018

    I'd noticed that OpenAsset was always opening without me installing it. I close the window, it pops back up. I don't want to use that extension, but can no longer find the extension manager to turn it off. I tried using the extension dropdown to uncheck OpenAsset, but it just reopens a few minutes later.

    1 vote
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    2 comments  ·  Others  ·  Flag idea as inappropriate…  ·  Admin →
  9. Beveled and Embossed image should not flatten during pdf export

    A bug that needs fixing:
    InDesign Version CC, I embedded an image, applied a shear, applied the bevel and emboss effect, when exporting to pdf, it flattens the sheared image and adds a weird bevel in the middle of the image. Screenshot 1 from InDesign, Screenshot 2 from resulting pdf. This needs to be corrected.

    1 vote
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    1 comment  ·  PDF Export  ·  Flag idea as inappropriate…  ·  Admin →
  10. save as dialogue

    Summary: Save button disabled when dragging a folder from finder into the Save dialogue for file that has not been previously saved (new files or converted documents.)


    1. InDesign Version 13.0.1 - macOS

    2. To reproduce error: Create a new file (this is required), choose Save As, drag a folder from the finder into the Save As dialogue, press "Save"

    3. Expected result: Save action to take place

    4. Actual result: Save button has no effect (browsing to a new folder will re-enable the Save button)

    1 vote
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    0 comments  ·  UI  ·  Flag idea as inappropriate…  ·  Admin →
  11. 1 vote
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    2 comments  ·  Crash  ·  Flag idea as inappropriate…  ·  Admin →

    To identify the cause of this issue, we had started our investigation with the aim to resolve it. You might have also received email from us seeking more details to help in our investigation.

    We’ve concluded our investigation and came up with the finding : Either the issue is fixed in the latest release of InDesign or the issue was intermittent in nature at the time of its reporting and is not reproducible now.

    We recommend you to upgrade to the latest version of InDesign 2020.0.1 (if you’re not already on it). It contains a lot of stability fixes.

    If you still face this issue even after updating to the latest version of InDesign, please submit the crash report to us. (The guidelines to submit crash are available at (https://helpx.adobe.com/indesign/kb/submit-crash-reports.html)

    We seek your support in our continual effort to improve InDesign.


    Adobe InDesign Team

  12. Cannot export to PDF in a Google Drive folder

    When exporting a large file to PDF which is located in a Google Drive folder, the background (export) process will stop with an error "cannot export to PDF" and sometimes ID will crash.
    Tried several times and kept on stopping. Worked well when exported to the desktop (or any other non Google drive location).

    1 vote
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    2 comments  ·  Crash  ·  Flag idea as inappropriate…  ·  Admin →

    To identify the cause of this issue, we had started our investigation with the aim to resolve it. You might have also received email from us seeking more details to help in our investigation.

    We’ve concluded our investigation and came up with the finding : Either the issue is fixed in the latest release of InDesign or the issue was intermittent in nature at the time of its reporting and is not reproducible now.

    We recommend you to upgrade to the latest version of InDesign 2020.0.1 (if you’re not already on it). It contains a lot of stability fixes.

    If you still face this issue even after updating to the latest version of InDesign, please submit the crash report to us. (The guidelines to submit crash are available at (https://helpx.adobe.com/indesign/kb/submit-crash-reports.html)

    We seek your support in our continual effort to improve InDesign.


    Adobe InDesign Team

  13. Typekit - It conflicts with Fontexplorer

    delete Typekit - It conflicts with Fontexplorer

    Unchecking Typekit sync does not work.

    Please add an option to delete Typekit completley

    1 vote
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    0 comments  ·  Text/Story/Table  ·  Flag idea as inappropriate…  ·  Admin →
  14. 1 vote
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    0 comments  ·  Performance/Usability  ·  Flag idea as inappropriate…  ·  Admin →
  15. Test

    Test

    1 vote
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    0 comments  ·  Others  ·  Flag idea as inappropriate…  ·  Admin →
  16. CRASH REPORT EVERY TIME I QUIT INDESIGN

    Now I have Ctrl Changes installed (software that tracks changes) InDesign produces a Crash Report every single time I quit InDesign.

    Attached is a copy of the Crash Report.

    Please help fix this bug.

    Thank you, Robert

    1 vote
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    3 comments  ·  Crash  ·  Flag idea as inappropriate…  ·  Admin →

    We have released InDesign 2020.0.1 with a lot of stability fixes. We recommend you to upgrade to latest version (if you’re not already on it) as it is more robust.

    If you still face this issue even after updating, please submit the crash report to us. (Guidelines to submit crash are available at (https://helpx.adobe.com/indesign/kb/submit-crash-reports.html)

    Also, please send the following information to santalwa@adobe.com:
    • Reproducible Steps – What were you doing when InDesign crashed?
    • Video recording of the crash?
    • Is(Are) the issue related to a specific document(s)/asset(s)? If yes, could you provide the document(s)/asset(s) to us? Please package the entire document (To package the document, choose File → Package…)


    Adobe InDesign Team

  17. Folder Aliases on Server greyed out

    We have here big troubles with export, saving AND and placing in Indesign AND Illustrator.
    Since Update on CC18 and High Sierra, everytime we want to open/save/place a document, all aliases are greyed out. (connection to server)

    1 vote
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    Need more info  ·  1 comment  ·  Others  ·  Flag idea as inappropriate…  ·  Admin →
  18. Cannot open InDesign - error 0xc000012f

    For the last week or so, I have not been able to open InDesign. It seems it is the only Adobe programme causing me problems.
    I've tried uninstalling and installing InDesign - nothing happens. I've sent a few bug reports, but haven't received any answer to how I get the programme to work.

    1 vote
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    0 comments  ·  Others  ·  Flag idea as inappropriate…  ·  Admin →
  19. OpenType All Small Caps disappear when switching dictionary to German

    I have a text that uses the OpenType feature “All Small Caps” in a lot of places. It is currently set to use the English USA dictionary. I am working on translating this text into German, and so I want to use the German dictionary for it. When I try this, all instances of All Small Caps turn to regular lower-case letters. I tried a couple of different dictionaries, some (e.g. other English and Dutch) will retain the SC and others (e.g. None) will make them disappear.

    1 vote
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    0 comments  ·  Text/Story/Table  ·  Flag idea as inappropriate…  ·  Admin →
  20. QuickApply crashes if an image is placed in a table

    Version: InD CC 2017 (and previous)

    Steps:
    1. Create a table
    2. Place image in a cell (linked or embedded)
    3. Command-Enter (attempt to open quickApply)

    Expected result:
    No crash

    Actual result:
    crash

    File attached

    If images are placed in a table cell, InD crashes when using QuickApply.

    1 vote
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    1 comment  ·  Crash  ·  Flag idea as inappropriate…  ·  Admin →
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