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Adobe InDesign: Bugs

When filing a new bug, please provide:

  1. Version of Adobe InDesign, InCopy or InDesign Server
  2. Steps to reproduce the issues
  3. Expected result
  4. Actual result
  5. Test file, screenshot, video or GIF capturing the issue (optional)
If you are facing a crash in InDesign, please submit the crash report as well. How to Submit Crash Report
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6480 results found

  1. background issue PDF

    I can not export a DPF file from my InDesign file. I keep getting the message that a background issues has occurred and the PDF can not be saved. HELP!!!!!

    2 votes

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    2 comments  ·  PDF Export  ·  Admin →
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    We have released InDesign CC2019.0.2 with lot of stability fixes. If you are not on 14.0.2.324 then I would recommend you to upgrade to latest version as it is more robust.

    If you still face this issue even after updating, please send the following information to santalwa@adobe.com :
    • Error snapshot or video recording of the issue?
    • Is(Are) the issue related to a specific document(s)/asset(s)? If Yes, Can you please provide the document(s)/asset(s)? Please package the entire document(To package the document, Go to File → Package)
    • Does Trashing preference and cache, please create a backup of Preference and cache before trashing them, help to resolve the issue?

    Adobe InDesign Team

  2. view mode blue shape

    when switching view mode using W key, saw a large blue shape covering half the screen

    2 votes

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  3. Fix it!

    Footnote symbols at the beginning and at the end of the footnote I can't delete them nor the space that associated with the damn blasted symbol.

    It's just a mess. Endnotes footnotes it's a horror show to deal with them. I wasn't before but with this update---truly a horror show.

    2 votes

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    Need More Info  ·  amaarora responded

    Hi,
    Thanks for mentioning this. Do you mean the blue braces at the end and start of endnote text?
    Those are just markers that depict the start and end of endnote text. This will not be printed or exported. helpx.adobe.com/in/indesign/using/endnotes…

    To adjust the spaces, please explore and set the Type→Document Endnote options.

    Please let us know if this helps you out.

    -Aman

  4. Update images

    ⌘-u should invoke the "Update Links" command in this dialogue. ⌘-d should invoke "Don't update".

    2 votes

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  5. Based on paragraph styles have issues when created by script

    When creating styles via a script, styles that are based on other styles are not overwriting style attributes properly. i.e.:
    p - font: Arial, size: 10.5, leading: 13, indent 8
    p-first: based-on, p, indent 0
    The indent may or may not actually be set to 0 if those two styles are created by a script. If I fix the indent manually in InDesign, any of the styles that are based off of p-first would update properly.

    2 votes

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    1 comment  ·  Styles  ·  Admin →
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  6. Indesign 2018 is a disaster, full of bugs and crashes at any time. This was a good program, but now it's just a misery. Costs both time and

    Indesign 2018 is a disaster, full of bugs and crashes at any time.
    This was a good program, but now it's just a misery. Costs both time and money.
    I will work with older versions in the future and hope that any new player will find a better software.

    It would not be wrong with a phone number on the website, but you're probably ashamed.

    Peter

    2 votes

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    Hello All,

    We have fixed a number of crashes with InDesign’s latest Nov’18 update.
    Please download the latest InDesign version (InDesign CC 14.0.1) for the fix.

    List of crashes and other issues that have been fixed with the update can be found at the below provided link:
    https://helpx.adobe.com/indesign/kb/fixed-issues.html

    If you are unable to see the update yet, go to Creative Cloud application, click on the context menu on the top right and click on Check for App Updates.

    Regards,
    InDesign Team

  7. XML structure

    I'm working with a client that needs to use InDesign and InCopy to create documents that are marked up with XML. After relinking stories or updating graphics in InCopy, it destroys any special structure set up with the XML. For example, I have a handful of charts that are nested under a parent tag which is then nested another parent tag. Inserted a chart into this frame in InCopy--saved and closed. Opening this file in InDesign, all nested XML is blown open.

    2 votes

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    1 comment  ·  Others  ·  Admin →
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  8. Footnotes baseline in CC versions

    With Arabic works we need to make a beside footnotes as seen in attachments .. however I did it right way in versions before CC, it is not like that in the new versions (CC and above) .. the baseline in (CC versions) not showing in the right way, Can anyone help for workaround with the style (Beside Footnotes) to make it right??

    2 votes

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  9. paste

    I'm running High Sierra (10.13.1) and InDesign CC 2018 (November release), and MS Office 2017 (Version 15.40). I have been trying to copy text from Word into text frames in InDesign, and for the past few days, every time I hit Command-V in InDesign, the program immediately freezes and stops responding. No matter how long I wait, the only way out is to force quit.

    2 votes

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  10. Cannot open InDesign - error 0xc000012f

    For the last week or so, I have not been able to open InDesign. It seems it is the only Adobe programme causing me problems.
    I've tried uninstalling and installing InDesign - nothing happens. I've sent a few bug reports, but haven't received any answer to how I get the programme to work.

    2 votes

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    0 comments  ·  Others  ·  Admin →
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  11. 2 votes

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    0 comments  ·  Book/TOC  ·  Admin →
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  12. OpenType All Small Caps disappear when switching dictionary to German

    I have a text that uses the OpenType feature “All Small Caps” in a lot of places. It is currently set to use the English USA dictionary. I am working on translating this text into German, and so I want to use the German dictionary for it. When I try this, all instances of All Small Caps turn to regular lower-case letters. I tried a couple of different dictionaries, some (e.g. other English and Dutch) will retain the SC and others (e.g. None) will make them disappear.

    2 votes

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  13. InDesign CS.5.5 crashes when after closing with MacOS High Sierra version 10.13.2

    InDesign CS.5.5 crashes when after closing with MacOS High Sierra version 10.13.2

    2 votes

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    CLOSED  ·  amaarora responded

    To identify the cause of this issue, we had started our investigation with the aim to resolve it. You might have also received email from us seeking more details to help in our investigation.

    We’ve concluded our investigation and came up with the finding : Either the issue is fixed in the latest release of InDesign or the issue was intermittent in nature at the time of its reporting and is not reproducible now.

    We recommend you to upgrade to the latest version of InDesign 2020.0.1 (if you’re not already on it). It contains a lot of stability fixes.

    If you still face this issue even after updating to the latest version of InDesign, please submit the crash report to us. (The guidelines to submit crash are available at (https://helpx.adobe.com/indesign/kb/submit-crash-reports.html)

    We seek your support in our continual effort to improve InDesign.


    Adobe InDesign Team

  14. STACK ORDER BUG: Deleting page 1 and 2 causes object to change stack order on subsequent pages

    Problem
    1. Discovery of text box missing from page 39 in printed Catalogue.

    Review
    1. Immediately review INDD document to attempt to recreate error and report to client preliminary findings.
    a. The bug effects the stack ordering of objects on subsequent pages. In the Food & Beverage case, this missing text box from page 39 was in fact simply “underneath” the background yellow box.
    b. Error occurs when splitting out the cover pages to a separate document (to allow for a spine), whereby Page 1 and 2 and last 2 pages of document are deleted. Software bug appears to only…

    2 votes

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  15. Eyedropper in tables (ME indesign 2018) crashing

    Using the latest copy of indesign ME and everytime i use the eyedropper tool on a table it immediately crashes

    2 votes

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    CLOSED  ·  amaarora responded

    To identify the cause of this issue, we had started our investigation with the aim to resolve it. You might have also received email from us seeking more details to help in our investigation.

    We’ve concluded our investigation and came up with the finding : Either the issue is fixed in the latest release of InDesign or the issue was intermittent in nature at the time of its reporting and is not reproducible now.

    We recommend you to upgrade to the latest version of InDesign 2020.0.1 (if you’re not already on it). It contains a lot of stability fixes.

    If you still face this issue even after updating to the latest version of InDesign, please submit the crash report to us. (The guidelines to submit crash are available at (https://helpx.adobe.com/indesign/kb/submit-crash-reports.html)

    We seek your support in our continual effort to improve InDesign.


    Adobe InDesign Team

  16. IndDesign CC2018

    When copying an item, it keeps crashing. Just updated to the most recent version of 13.1, still crashes upon copying.

    2 votes

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    CLOSED  ·  amaarora responded

    To identify the cause of this issue, we had started our investigation with the aim to resolve it. You might have also received email from us seeking more details to help in our investigation.

    We’ve concluded our investigation and came up with the finding : Either the issue is fixed in the latest release of InDesign or the issue was intermittent in nature at the time of its reporting and is not reproducible now.

    We recommend you to upgrade to the latest version of InDesign 2020 (if you’re not already on it). It contains a lot of stability fixes.

    If you still face this issue even after updating to the latest version of InDesign, please submit the crash report to us. (The guidelines to submit crash are available at (https://helpx.adobe.com/indesign/kb/submit-crash-reports.html)
    We seek your support in our continual effort to improve InDesign.


    Adobe InDesign Team

  17. InDesign version 13.0.1 x64. Dynamic spelling does not show misspelled words with red underline as you type, prefs are set to that.

    InDesign version 13.0.1 x64. Dynamic spelling does not show misspelled words with red underline as you type, prefs are set to that. But if you do right mouse button, or spell check, it does know the word is misspelled, offering correction suggestions. We really need to see it "dynamically" as one types; this feature is not working.

    2 votes

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  18. gpu performance not working

    This literally just started happening today. I have not installed ANY new anything.
    I'm running a new Macbook Pro (sept 2017), with 16g RAM, 2 TB SDD (with plenty of room on it) Graphics processor is Radeon Pro 560 4 GB
    Intel HD Graphics 630 1536 MB, running High Sierra 10.13.1.
    Running latest version of InDesign CC 2018 build 13.0.1
    As of about an hour ago, I can no longer use the animated zoom or GPU performance. Everything on the screen disappears and you can see the rulers moving as I try to zoom in/out or try to scroll pages.…

    2 votes

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    Need More Info  ·  Sumit Garg responded

    Hi ,

    Are you facing this issue for all the document. If yes, can you please send us one of your sample document for analysis. This will help us in isolating the actual root cause.
    If issue is specific to some documents then please share these documents for analysis.

    You can send us your packaged document with assets to “sharewithID@adobe.com” email address.

  19. 6 letter word is split at end of line without a hyphenation being added

    Hyphenation of the style is set for 3 letters before, 3 letters after. Correct for the language would be a hyphenation after two letters in this case. Indesign cannot break the word as it wants, INSTEAD it still breaks the word, but inserts no hyphenation. This appears to be a bug. I am attaching a screen shot as well as a package file. The problem is highlighted in yellow on page 26 of the book.

    Indesign: 13.0.1
    Mac: 10.12.6

    2 votes

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  20. HTML ads produced in InDesign are exporting distorted and wrong.

    HTML ads produced in InDesign are exporting wrong. Fonts distorting, bevel and drop shadow not showing up. Several other elements look wrong.

    2 votes

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