Adobe InDesign: Bugs

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  1. Version of Adobe InDesign, InCopy or InDesign Server
  2. Steps to reproduce the issues
  3. Expected result
  4. Actual result
  5. Test file, screenshot, video or GIF capturing the issue (optional)

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  1. InDesign crashes on launch with Faulty module "PMRuntime" unless launched as Administrator or Creative Cloud Application

    Issue: InDesign CC will not open from the Start Menu unless "Run as administrator" is selected. This is not an option for standard users.

    It will open OK from the Creative Cloud Desktop App.

    Event viewer log is generated showing the following:
    Faulting application name: InDesign.exe, version 13.1.0.76
    Faulting module name: PMRuntime.dll, version 5.0.0.191

    1.
    Version: InDesign CC 2018, 13.1.076
    Also occurs with version 12.1.0.56
    Windows OS: Windows 10, version 1803 (Build 17134.165)

    2.
    Select InDesign CC from the start menu. The application does not open and no messages appear. Check Event Viewer > Application to see the error.

    There…

    5 votes
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      4 comments  ·  Crash  ·  Flag idea as inappropriate…  ·  Admin →
    • Cannot replace fonts and now cannot change fonts

      Please help with this issue. I am trying to edit an InDesign file designed by someone else so I can create a new version for this year. I am replacing the missing fonts and had replaced most of them in "Find Fonts" but that stopped working for certain fonts. Then I tried to select text manually and change the font using the Character Palette, which worked fine, until it didn't. Now I cannot change the missing fonts and they are still missing! I am using CC 2019.

      Could Adobe Fonts be interfering?

      3 votes
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        1 comment  ·  Others  ·  Flag idea as inappropriate…  ·  Admin →
      • Effects not working correctly

        Some of the "effects" (inner glow, outer glow, basic feather, etc.) do not work as they are supposed to. For example, I cannot get the "outer glow" effect to apply only to text, it either applies itself to the whole object or it applies a very faint glow that can hardly be seen and that no amount of adjusting will fix (yes, I know that I have to choose "text" from the drop-down menu and unclick the effect for the "object"). And, just now (11/8/2018, 1:30 pm), I was trying to apply a gradient feather to just the "fill" of…

        4 votes
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          2 comments  ·  Effects/Transparency  ·  Flag idea as inappropriate…  ·  Admin →
        • Fehlercode 4/Errorcode 4 for not damaged documents

          1. Adobe Indesin CC 13.01
          After the last Update of Indesign time by time suddenly Indesign report a damaged file if you try to open any InDesign-Document.

          Everytime after restarting the Mac everything is good and I'm fortunally able to open all o these documents.

          Sometimes restarting Indesign helps, but not always.

          The last 3 days it happens much to often und it nervs.

          46 votes
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            58 comments  ·  Crash  ·  Flag idea as inappropriate…  ·  Admin →

            We’ve been able to identify one scenario in which the cache folder is not accessible while InDesign is launched, resulting in the issue. The issue seems to be specific to MAC OS.

            We have released an update for InDesign CC2019 (v 14.0.1) which contains some stability fixes. If you are not already on 14.0.1 (build 209), then we recommend you to update to latest version.

            If you still encounter the issue again, try to access the location “/Users//Library/Caches/Adobe InDesign/Version/14.0/en_US/InDesign Recovery/*” and create a file in the directory.

            Workaround – Quit & relaunch the application, Cache folder gets created and the problem is resolved.

            We require more information to identify the root cause of the issue. Please provide following information over email to santalwa@adobe.com
            1. Version of MAC OS (110.12.×, 10.13.x, 10.14.x)
            2. Is InDesign cache and Preferences mounted on Network drive?
            3. Any sync utility running on your machine,…

          • GREP: Repetition (*, +) at the end of a Positive Lookbehind group doesn't seem to work

            Product: Adobe InDesign CC 2019 (14.01)

            Steps to reproduce:
            - Create a document with the text "abcde"
            - (Case 1) Do a GREP search for "(?<=bc+)d"
            - (Case 1) Do a GREP search for "(?<=bc*)d"

            Expected result: highlight the "d"

            Actual result: Cannot find match.

            Note that searching for "(?<=bc)d" does work, as do of course "(?<b)c*d" and "(?=b)c+d".

            Note also that this applied to GREP Styles in a paragraph style.

            2 votes
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              3 comments  ·  Others  ·  Flag idea as inappropriate…  ·  Admin →
            • shift doesn't work at all

              I updated the version yesterday.... shift doesn't work any more!

              2 votes
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                2 comments  ·  Performance/Usability  ·  Flag idea as inappropriate…  ·  Admin →
              • CC 2019 Repeated Crashing when switching to the text tool from the move tool

                Experiencing repeated crashes when selecting the Text tool. Does not happen every time, but has happened at least 5 times in the last 10 minutes. Windows 10, newest version of CC2019.

                3 votes
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                  3 comments  ·  Crash  ·  Flag idea as inappropriate…  ·  Admin →

                  Hello All,

                  We have fixed a number of crashes with InDesign’s latest Nov’18 update.
                  Please download the latest InDesign version (InDesign CC 14.0.1) for the fix.

                  List of crashes and other issues that have been fixed with the update can be found at the below provided link:
                  https://helpx.adobe.com/indesign/kb/fixed-issues.html

                  If you are unable to see the update yet, go to Creative Cloud application, click on the context menu on the top right and click on Check for App Updates.

                  Regards,
                  InDesign Team

                • right click

                  CC Libraries panel crashes on right-click

                  If I right-click on any asset in the CC Libraries panel, the panel crashes. Rebooting computer, restarting InDesign, and resetting preferences did not fix the issue. This also occurs in Illustrator and Photoshop - highly annoying when editing library items. Version of InDesign is 14.0.1. PLEASE HELP! Workflows are suffering.

                  1 vote
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                    1 comment  ·  Crash  ·  Flag idea as inappropriate…  ·  Admin →
                  • Cannot place EPS image in empty box

                    InDesign 14.0.1.209
                    Mac OSX 10.14.3

                    Placing an EPS file generated from "Barcode" (by AppsForLife) does not work properly if the target box is empty. If box already contains a graphic, the file will place properly via "Place" or drag+drop.

                    On a new image box or box where the existing image has been deleted, the following occurs (via Place or drag+drop):

                    Image will seem to appear in the target box. Once mouse button is released, the imported image is no longer in the box and the pointer changes to a "placement selector" prompting to place the image in a new box.

                    1 vote
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                      1 comment  ·  Graphics/Images/Assets  ·  Flag idea as inappropriate…  ·  Admin →
                    • Pantone Solid Spot colors added from InDesign to a CC Library become Magenta Process colors in Illustrator

                      I already reported this on the Illustrator uservoice site, but did not see any reaction so far. I think it is a big bug when (spot) colors color cannot be shared reliably between Adobe applications:
                      A Pantone Solid Spot color (or any Lab spot color) added to a CC library in InDesign will become 100% Magenta CMYK Process color in the Swatches panel when added from the CC library by double clicking in Illustrator.
                      See also: https://illustrator.uservoice.com/forums/601447-illustrator-bugs/suggestions/34291627-pantone-solid-spot-colors-added-from-indesign-to-a?tracking_code=8ff2c6d23ad86db2b07d1c16c7e36e2d

                      4 votes
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                        4 comments  ·  Colors/Swatches  ·  Flag idea as inappropriate…  ·  Admin →
                      • Using eyedropper to copy text attributes crashes InDesign CC 2018

                        Using the eyedropper tool to copy text attributes crashes InDesign every time.

                        87 votes
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                          43 comments  ·  Crash  ·  Flag idea as inappropriate…  ·  Admin →

                          Fix of the issue is now available in InDesign’s latest November’17 update.
                          Please upgrade to the latest version InDesign CC 13.0.1 for the fix.

                          If you are unable to see the update, go to Creative Cloud application and click on the context menu on the top right and click on Check for App Updates.

                          Thanks,
                          InDesign Team

                        • Adjust Layout

                          I am working in Adobe InDesign CC 2019 14.0.1. When I have a manuscript already flowed into my document and try to adjust the margins on the master page with Adjust Layout enabled, when the new margins are applied to the document, all the existing text boxes "disappear." From what I can tell, they have been resized down to an infinitely small point in the middle of the spread. Obviously, this is not useful. I used to be able to adjust the margins across an entire book-length document in one go with layout adjustment, and the text on every page…

                          2 votes
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                            1 comment  ·  Adjust Layout  ·  Flag idea as inappropriate…  ·  Admin →
                          • No keyboard focus on launch

                            InDesign 14.0.1.209, macOS Mojave 10.14.2

                            When launched and the following conditions hold, InDesign does not seem to have keyboard focus (i.e.., no keyboard shortcuts work):

                            1. Show ‘Start’ Workspace When No Documents Are Open is unticked.
                            2. The Control bar is open in the default workspace.
                            3. The CC Libraries panel is either not in the default workspace or collapsed.

                            Note that conditions 2 and 3 are met by several of the standard workspace, for example both Advanced and Typography (but not Book, Essentials or Essentials Classic).

                            If you choose a menu item or click in an input field, the…

                            2 votes
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                              1 comment  ·  UI  ·  Flag idea as inappropriate…  ·  Admin →
                            • Page Margins Bug

                              I am having a bug/issue with margins. In the page setup and the properties dialogues the measurements are showing as the defaults, but clearly they have been changed as noted in the attached file. This file was created in an earlier version of INDD.

                              2 votes
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                                2 comments  ·  Adjust Layout  ·  Flag idea as inappropriate…  ·  Admin →

                                The Document Setup shows the Margins of the document when it was created or margins that will be assigned to any new pages you add to the document. However, you can override margins of individual pages by using the Margins and Columns dialog. And this is what has been done for the Page – the Top and Outside margins have been set to 25mm and 45mm respectively (changed from their default setting of 12.7mm).
                                Hope this helps.

                                Adobe InDesign team

                              • Shortkeys causing program to freeze

                                Hi, I'm using the latest Indesign CC on my windows 10 laptop
                                Indesign keeping freezing and doesn't recover when i use any shortcut keys.
                                E.g ctrl E to export a PDF will crash the program, so i need to go the long way of file - export etc

                                1 vote
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                                  1 comment  ·  Crash  ·  Flag idea as inappropriate…  ·  Admin →
                                • Swatches should show text colour when character style is applied

                                  When a GREP Style applies a character style that includes a colour change the Swatches panel and the Fill in the Control Panel do not show the applied swatch. The swatch shown is for the base style without the GREP Style applied.

                                  In the attaches screen shot the green text is affected by a GREP Style. As you can see the Swatches panel shows the text is black, not the applies swatch.

                                  1 vote
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                                    1 comment  ·  Colors/Swatches  ·  Flag idea as inappropriate…  ·  Admin →
                                  • Indesign Beach Balling on Mac

                                    We have a 2017 iMac that is running High Sierra 10.13.6 with InDesign 14.0.1 and with working on a US Letter sized document with a text box with a single line of type, and one placed image, we get beach balling.

                                    First open the document, can do anything we want (from typing new text or moving the picture box on the page, to even selecting a menu item) for about 30 seconds to a minute. After that, the beach balling starts. Then it seems to freeze for about 30 seconds to a minute, and then we can do ONE thing…

                                    1 vote
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                                      1 comment  ·  UI  ·  Flag idea as inappropriate…  ·  Admin →
                                    • Invisible character

                                      Apply all Auto Edits inserts an invisible character before which then interferes with Find and Replace. When pasted into a GREP search, it looks like ~I, but can't be found. It can be manually removed, but this is not helpful, as I need to be able to perform a comprehensive Find/Replace.

                                      2 votes
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                                        0 comments  ·  PDF Comments  ·  Flag idea as inappropriate…  ·  Admin →
                                      • Adobe Fonts wont load

                                        Hello,

                                        While creating a document I was trying to discover a new font. I clicked Fonts > Find More and where a list of adobe fonts usually pops up, I got nothing. I tried creating a new text box, signing in and out of adobe, and closing / opening the document.

                                        Attached please find a screen grab of the issue.

                                        I'd love an assist if possible.

                                        2 votes
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                                          1 comment  ·  Others  ·  Flag idea as inappropriate…  ·  Admin →
                                        • Crash on using Align Distribute option

                                          Help!! I used to be able to get the page tool, highlight multiple pages across a spread in the pages palette, then set the space between pages in the toolbar and use the distribute button to get even spacing between pages. Since updating to InDesign 2019 (v14.0.1), the “use spacing” measurement field never completely shows in the info bar, and every time I hit the “distribute horizontal” button, InDesign IMMEDIATELY crashes. I am using MacOS 10.13.6. Please help, I use this feature A LOT.

                                          2 votes
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                                            2 comments  ·  Crash  ·  Flag idea as inappropriate…  ·  Admin →
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