Adobe InDesign: Bugs

When filing a new bug, please provide:

  1. Version of Adobe InDesign, InCopy or InDesign Server
  2. Steps to reproduce the issues
  3. Expected result
  4. Actual result
  5. Test file, screenshot, video or GIF capturing the issue (optional)
If you are facing a crash in InDesign, please submit the crash report as well. How to Submit Crash Report
Join the InDesign Prerelease Program to try out the new features and the bug fixes that are available in beta builds.

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  1. Multiple listings of same font in Find Font menu

    There are multiple listings of the same font in the Find Font menu in CC2019. All information is the same, all applied characters are the same, but there is odd behavior.

    --FileACC2019WithDocumentsfontsfolder.png shows double listing of Trade Gothic LT Pro Roman.

    --FileACC2019WithoutDocumentfontsfolder.png (when I take away access to Document fonts folder, no other changes), one instance switches to "Regular" instead of "Roman"

    --FileACC2017WithDocumentfontsfolder.png shows what happens with I open this file in CC2017 (no double listing)

    --FileACC2017WithoutDocumentfontsfolder.png (Document fonts folder hidden) shows what happens with I open this file in CC2017 (no…

    10 votes
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    2 comments  ·  Others  ·  Flag idea as inappropriate…  ·  Admin →
  2. Balance Columns Not Working for Tables

    Balance Columns does not work for Tables.

    Steps to duplicate:
    1. Create a large Text Frame with two columns.
    2. Enable Balance Columns on that Text Frame.
    3. Create a Table in the Text Frame with a number of rows, say 10 rows.
    4. Add a paragraph break, or return.
    5. Create a line of Text under that Table that spans columns.
    The Table ignores the Balance Columns Setting.

    2 votes
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    2 comments  ·  Text/Story/Table  ·  Flag idea as inappropriate…  ·  Admin →
  3. thai

    After updated to the newest Indesign 2020, word cut/ hyphenate in Thai language become incorrect.

    4 votes
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    1 comment  ·  Text/Story/Table  ·  Flag idea as inappropriate…  ·  Admin →
  4. There is no way to cancel "Find similar images"

    InDesign 15.0

    Run "Find similar images" and the candidate images will be displayed in the CC Libraries Panel. If there is no image you want at that time, I want to cancel this. I want to delete candidate images in the CC Libraries Panel and return to My Library. However, there seems to be no other way than adding one of the images to the library or restarting InDesign.

    4 votes
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    1 comment  ·  Flag idea as inappropriate…  ·  Admin →
  5. Table Headers Disappear after copy/paste

    Yes, I know this is an old topic that has supposedly been fixed... but...not fixed after yesterday's update, 15.0.1 x64.

    I can add a space in the header to force it into overset and the header comes back, just have to live with dozens of overset errors.

    1 vote
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    2 comments  ·  Text/Story/Table  ·  Flag idea as inappropriate…  ·  Admin →
  6. Adobe 2020 Crashes with copy & paste

    Whenever I try to copy/paste small elements from adobe illustrator onto Adobe InDesign, indesign will automatically quit. If I try to recover the file after it has crashed, it crashes again...

    What is happening here? This is an ongoing issue since the update.

    2 votes
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    2 comments  ·  Crash  ·  Flag idea as inappropriate…  ·  Admin →

    We have released InDesign 2020.0.1 with a lot of stability fixes. We recommend you to upgrade to latest version (if you’re not already on it) as it is more robust.

    If you still face this issue even after updating, please submit the crash report to us. (Guidelines to submit crash are available at (https://helpx.adobe.com/indesign/kb/submit-crash-reports.html)

    Also, please send the following information to santalwa@adobe.com:
    • Reproducible Steps – What were you doing when InDesign crashed?
    • Video recording of the crash?
    • Is(Are) the issue related to a specific document(s)/asset(s)? If yes, could you provide the document(s)/asset(s) to us? Please package the entire document (To package the document, choose File → Package…)


    Adobe InDesign Team

  7. experiencing bug when sending project from Adobe Comp CC to Indesign CC

    I get a dialouge box in Indesign CC when eksportering/transferring project from Adobe Comp cc on my mobile device to laptop with InDesign CC.

    It says - losely translated from danish:
    "The file "filename.idml" can not be opened. Adobe Indesign doesn't support this file format. You might be missing an extra module that supports this format or the file is possibly open in another program.

    See attached screenshot.

    How do I solve this? It works when sending to photoshop and illustrator. Used to work with InDesign too.

    3 votes
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    1 comment  ·  Performance/Usability  ·  Flag idea as inappropriate…  ·  Admin →
  8. Links are not displayed

    Although all my images and graphics are linked correctly and there are no errors, when opening a file, they are appearing as grey boxes. Some images are working but most of them are not. Also PDF export is therefore not working (error message attached). It doesn't matter which file type my links are as it's happening to all kinds of them (mostly TIFF and AI). Perhaps worth mentioning that this problem didn't occur in ID2019.

    2 votes
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    2 comments  ·  Graphics/Images/Assets  ·  Flag idea as inappropriate…  ·  Admin →
  9. Indesign causes screen to enter a strobe flicker effect and no choice but to shut down

    Sometimes when I drag a text box to a different position the screen starts to flicker then goes crazy - like a strobe effect. It's applied to all software that's open and there is no choice but to have a frenzied time trying to shut down applications and saving work before the screen either goes completely blank or white. There is no choice but to restrt the imac.

    It happened around 5 times in the space of an hour and then won't happen for weeks.

    iMac - Intel Core i7 - 4 GHz - Memory 32 GB - AMD Radeon…

    5 votes
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    6 comments  ·  Performance/Usability  ·  Flag idea as inappropriate…  ·  Admin →
  10. Media panel gone HUGE

    So, after running in a while on the new Adobe 2020 app, I noticed that the Media panel started to grow in size each time I opened the tab. Before I could notice, the Media panel was absolutely huge.

    I tried to:


    • Reset the workplace


    • Reset the UI scalling


    • Uninstall and Install again InDesign 2020 (While removing UI Preferences)


    • Restart PC


    Nothing has worked.

    The only solution that seems to work as of right now is to downgrade to 2019.

    2 votes
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    2 comments  ·  UI  ·  Flag idea as inappropriate…  ·  Admin →
  11. Khmer script justification is broken

    With the CC version, having World-Ready Composer enabled, Khmer script justification is still broken. I tried to use the text with and without ZWSP, and it's all the same. There was a thread talking about it https://forums.adobe.com/message/5030301 but seems no any new update.

    The justification is also broken in Photoshop CC.

    34 votes
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    13 comments  ·  Text/Story/Table  ·  Flag idea as inappropriate…  ·  Admin →

    Hello All,
    Thank you for reporting the issue to us.
    We have fixed the issue in the latest version of InDesign, Id 15.0

    Please upgrade your InDesign application to the latest version to try out the fix.

    If you face any problems with the new update, do let us know in the comments.

    You may also follow the below given link for the list of all fixed issues in Id 15.0
    https://helpx.adobe.com/indesign/kb/fixed-issues.html

    -InDesign Team

  12. screen mode CC 2020

    I miss the screen mode and arrange windows buttons in the top toolbar in CC InDesign 2020! I know they are located in the left toolbar and the windows menu, but I want them back on the top!

    3 votes
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    0 comments  ·  Adjust Layout  ·  Flag idea as inappropriate…  ·  Admin →
  13. Open Asset Plugin window keeps opening up even though I keep shutting it. It continuously interrupts my flow.

    The Open Asset plugin for Indesign continuously pops up. I don't use it. I don't want to use it. I want it to stop popping up and interrupting my workflow. If I close the window, it should stay CLOSED.

    4 votes
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    3 comments  ·  Graphics/Images/Assets  ·  Flag idea as inappropriate…  ·  Admin →
  14. InDesign 2019 Fails to open properly and freezes.

    I recently updated to InDesign 2019 and had no problem using it last week.
    Today it is not opening properly, taking around 10 minutes to open a file, then freezes the second I try to do anything in a text box.

    It has occurred with every file I've tried, multiple times.
    I have also tried ending all InDesign processes and restarting my computer.

    Not sure if anyone else has come across this issue?

    InDesign CC 2019: v 14.0
    Windows 10: v 1803

    40 votes
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    49 comments  ·  Crash  ·  Flag idea as inappropriate…  ·  Admin →

    Hello All,

    Thank you for your patience all this while.
    This issue is now fixed in the latest update (Id 14.0.1) of InDesign CC.
    If you are unable to see the update notification yet, open the menu (three dots) from the top-right of Creative Cloud desktop application and click on ‘Check For App Updates’.

    Once the update button is shown against InDesign CC, click on the button to update your InDesign to Id 14.0.1 for the fix of the issue.
    Do let us know in the comments, if you face any problem with the new update.

    List of fixed issues can be found at: helpx.adobe.com/indesign/kb/fixed-issues.html

    Regards,
    InDesign Team

  15. PDF Export in InDesign CC 2020 (15.0) is broken

    As soon as I try to export a PDF (either with File > Export or File > Adobe PDF Presets), the background task starts but hangs at 32% and never completes. When cancelling the task, it never cancels and I need to Force Quit InDesign to cancel it.

    Running Catalina with the latest version of InDesign (15.0)

    3 votes
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    1 comment  ·  PDF Export  ·  Flag idea as inappropriate…  ·  Admin →
  16. Indd file crashes when editing, including it into a book or during the book synchronization

    After the Indesign update to the 2020 version I started to have problems with a single file: the program crashes every time I try to edit this file (in particular when I try to modify the content in the middle of the file, at the end of a series of tables), to include it in a book, or to synchronize a book which includes this corrupted file.
    I attach the corrupted file, so you can check
    Is there a solutions?
    Thank you

    3 votes
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    1 comment  ·  Crash  ·  Flag idea as inappropriate…  ·  Admin →

    Fix for this issue is now available in the latest update of InDesign 2020 – that is, InDesign 15.0.1

    In the Creative Cloud Desktop application, click on the Updates section on the left. You should be able to see the Update available for InDesign. Please update your InDesign application to this version to try out the fix.

    Let us know in the comments section if you face any problem with the updation process.


    Adobe InDesign Team

  17. inDesign 2020 removed the zoom view box from the top menu bar

    This user is much unhappy that inDesign 2020 no longer provides the zoom view box that appeared in the top menu bar, directly to the right of the help tab. That was a fast, easy way to change the view size of the file in the screen.

    I was told by Adobe that this feature was dropped because the screen size view could be achieved by other existing features. Sure... now one must pull down a tab, then go to another command and activate a feature like zoom in and zoom out. And that only shifts the view in or…

    2 votes
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    1 comment  ·  Performance/Usability  ·  Flag idea as inappropriate…  ·  Admin →

    The change was made to reduce the UI clutter for the user and it was moved to the bottom left of the screen in the Status bar where other controls like page navigation, preflight profiles, etc. are available.

    To continue using this feature, we can suggest a simple workaround which takes less than a minute to accomplish – just open the Keyboard Shortcuts dialog, choose Views, Navigation from the Product Area drop-down, select the ‘Access zoom percentage box’ from the list of commands and assign a shortcut – example, Ctrl-Alt-5. You can customize the keyboard shortcuts as you like and save a new Keyboard Shortcut Set.

    Meanwhile, we are reviewing this request.


    Adobe InDesign team

  18. Document slowdown when fonts not activated

    When fonts aren't activated in an InDesign document, InDesign CC2019 slows down and is practically unusable unless you activate most or all of the fonts used in the document. This wasn't the case in previous versions of InDesign, when you could deactivate fonts intentionally in order to troubleshoot files. In long form documents that may use multiple fonts, this was an especially useful tool.

    As InDesign documents are frequently separated from their fonts, especially when using font managers instead of Document fonts, this slowdown becomes a burden when checking files in larger workflows and inhibits font troubleshooting. Could the behavior…

    6 votes
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    0 comments  ·  Performance/Usability  ·  Flag idea as inappropriate…  ·  Admin →
  19. Mysterious blocks of whitespace appearing in tables

    Yesterday I reported mysterious blocks of white space appearing between paragraphs and images. They are now starting to appear between my tables. Please see the attached figure. There is no indication of them in the story. Has this got something to do with the footnotes which are behaving very strangely. Maybe I have misconfigured them somehow?

    Kind regards
    Mike Howell

    1 vote
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    3 comments  ·  Text/Story/Table  ·  Flag idea as inappropriate…  ·  Admin →
  20. Redraw problems when having multiple Textboxes in a Textflow (Often used in DatabasedPublishing)

    macOS: 10.13.6
    InDesign: 14.0.2.

    When placing a Text-Frame that Adjusts in height inside of a "Master-Textframe" (Often used in DatabasedPublishing to paginate Products that should not split between columns etc.) InDesign fails to redraw the placements of other Objects correctly - AND IT EXPORTS TO PDF!

    This is horrible and has already lead to some huge problems in big Projects where we needed to work this way but InDesign made it a pain.

    See attached Video for clarification.

    11 votes
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    4 comments  ·  Others  ·  Flag idea as inappropriate…  ·  Admin →

    Hello All,
    Thank you for reporting the issue to us.
    We have fixed the issue in the latest version of InDesign, Id 15.0

    Please upgrade your InDesign application to the latest version to try out the fix.

    If you face any problems with the new update, do let us know in the comments.

    You may also follow the below given link for the list of all fixed issues in Id 15.0
    https://helpx.adobe.com/indesign/kb/fixed-issues.html

    -InDesign Team

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